best practices guide attraction operations during covid-19 · attraction operations during covid-19...

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This Guide is based on the latest recommendations from CDC, the Original Equipment Manufacturers, and Independent Lab Testing that shows UVC engineering kills viruses and bacteria, Sars-Cov-2 (COVID-19), H1N1, 229E, MRSA and C-Diff, with a + 99.999% efficacy. JULY 2020 Method 2 / Disinfection Using Alcohol VISUAL EQUIPMENT CHECK SOCIAL DISTANCE Groups of guests should stand on the floor markings, placed 6ft apart. CRITICAL STEP: Faceplate Preparation + Hygiene Before using spray all fabric, velcro, leather and porous elements of headsets with the nano solution one time to create a hydrophobic layer. Whether using wipes or a UV solution, a disposable VR headset face cover should also be employed to better protect your guests and employees. BEST PRACTICES GUIDE Attraction Operations During Covid-19 Disposable VR Face Covers Disposable Surgical Masks Disposable Gloves Hand Sanitizer 70% Isopropyl Alcohol Solution Micro Fiber Cloth Good Hygiene Begins at the Entrance Maintaining Hygiene Inside the Venue TEMPERATURE CHECK Check guest temperature at the entrance using an infrared thermometer. MASK CHECK Make sure that guests are wearing a face mask that covers both mouth + nose before entering the venue. 6 FT Units Make sure that all headset foam faceplates have been replaced with a silicone or PU leather faceplate. Each piece of VR equipment may need unique cleaning. Equipment that has direct contact with skin is crucial to keep disinfected. DO NOT USE FOAM MASKS. They trap viruses and bacteria, and are very difficult to clean. Use disposable gloves while cleaning headsets and equipment. Double check that the system is clean and sanitized. Prepare several dust-free microfiber cloths to use as part of the cleaning process. Your SANITIZING STATION should include: Know Your VR Equipment Provide Sanitizing Stations HAND SANITIZER Make sure guests sanitize hands before and after touching the equipment. VR FACE COVERS Guests must wear a disposable VR face cover before putting on headset. FAMILIES CAN STAND + PLAY TOGETHER! Double check that the system is clean and sanitized. VRstudios AMP (Attraction Management Platform) includes a hygiene checklist based on these best-practices, to help your attendant further ensure the safety of your guests. Cleaning + Sanitizing SANITIZATION PROCESS TOTAL TIME / 5 MINS EQUIPMENT / CX1 (CX4) HEADSET / 1 Cycle CONTROLLERS / 4 Cycles SANITIZATION PROCESS TOTAL TIME / 20 MINS Power up your unit and make sure it is ready to use. Give guests hand sanitizer before touching equipment, and immediately after taking controllers and removing their headset. Help guests put on and remove headset and VR backpack to help minimize their contact with the equipment. Following these Procedures = SAFE + HAPPY GUESTS Provide easy access to sanitizing stations at your VR attraction. Make your hygiene process highly visible, reinforcing the priority placed on your guests’ health and safety. Safety as the first priority provides comfort to your guests and confidence in your brand. To reduce environmental waste we recommend for the operator to keep gloves on in between cleanings and use hand sanitizer on the gloves in between each guest. Then throw out your gloves periodically, or at the end of each day. Although PU leather is water-resistant, its porous structure makes cleaning with disinfecting alcohol less effective. Over time, the alcohol will wear the PU leather. If you notice any cracking or tearing of your PU leather faceplate, it should be replaced with a new one immediately. Guests must wear disposable VR face cover before putting on headset. 1. Clean Device Surfaces 2. Disinfect All Surfaces Using a dry microfiber cloth, remove any contaminants, dust, or debris from: 1. Headset external body 2. Headset frame 3. Headset faceplate 4. Controllers 5. Any other elements that have been touched Use ONLY isopropyl 70% alcohol-based, non-abrasive or anti-bacterial solutions. Spray the alcohol solution onto a microfiber towel. When using these products, wet the surface until it is visibly wet. The surface should remain wet for 10 minutes (or the recommended EPA kill time). Use a NEW , dry microfiber cloth (without alcohol, as this can damage lenses) to remove any remaining wetness or residue from the headset and controllers after 10 minutes has passed. DO NOT use a solution that contains more than 75% alcohol. DO NOT use products that contain ammonia, bleach, or peroxide. DO NOT spray the alcohol solution directly onto the equipment. DO NOT apply disinfectant solutions to fabric or straps. + FOLLOW AMP CHECKLIST is simple to use and can disinfect all plastic components. DISINFECT HEADSETS 1. Place the VR Headset inside the 2. Push the button 3. Wait 1 Min (1 Cycle) DISINFECT CONTROLLERS + ACCESSORIES 1. Place controllers 2-3 inches from the LED lights* 2. Run 2 Cycles minimum (2 Mins) 3. Turn the controllers 4. Run 2 Cycles minimum (2 Mins) Independent lab testing shows that UVC engineering kills bacteria and viruses including MSRA, C-Diff, H1N1, and Sars-Cov-2 (COVID-19). 3. Drying the Equipment Thank you. DRYING IS ABOUT ENSURING REMOVAL OF RESIDUAL CLEANER. DISINFECTING IS ABOUT KILLING PATHOGENS. CLEANING IS ABOUT REMOVING CONTAMINANTS FROM A SURFACE. Headset Handsets Prop/Gun Attachment VR Backpack IMPORTANT: Read and understand all hygiene specifications before implementation. Check for the time needed to effectively sanitize equipment. Limit or adapt operations as needed to protect your customers. DO NOT use liquid to clean the devices. DO NOT spray alcohol solution directly on the equipment. Liquid dripping into the headset or controllers WILL cause damage. Let your VR equipment completely air dry after cleaning before the next use (at least 10 minutes). RECOMMENDED CLEANING PROCESS Lenses Care + Cleaning Use only a clean, dry, microfiber cloth to clean your headset’s lenses. DO NOT use alcohol as as it can permanently damage the lenses. RECOMMENDED CLEANING PROCESS We recommend the UV treatment method with a as the most time effective sanitizing solution. This Guide also advises on protocol when a UV solution is not available. PLEASE REVIEW: THE TWO SANITIZING METHODS to determine the best solution for your venue. DO NOT USE ALCOHOL OR WIPES OVER NANO-TREATED AREAS. The solution will impair the effectiveness of the nano treatment. There is no need to re-apply the nano spray for approximately 6-12 months. You can test with a single drop of water; if it rolls off you are good. If the water permeates the surface, you need to re-apply nano. * YOU WANT ITEMS TO BE NO MORE THAN 2-3 INCHES FROM THE LED LIGHTS. You can achieve this by placing a tray on the bottom of a CX unit to provide a platform and raise the controllers closer to the UV lights. FOLLOW THIS SIMPLE 3 STEP PROCESS Wash your hands prior to cleaning any equipment (use hand sanitizer when hand washing is not easily available). Method 1 / Disinfection Using UVC UVC DISINFECTS LINE-OF-SIGHT ONLY. This means if the light can't "see" the surface, it can't clean it. You will need to rotate the controllers after 2 cycles and repeat the process.

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Page 1: BEST PRACTICES GUIDE Attraction Operations During Covid-19 · Attraction Operations During Covid-19 Disposable VR Face Covers Disposable Surgical Masks Disposable Gloves Hand Sanitizer

This Guide is based on the latest recommendations from CDC, the Original Equipment Manufacturers, and Independent Lab Testing that shows UVC engineering kills viruses and bacteria, Sars-Cov-2 (COVID-19), H1N1, 229E, MRSA and C-Diff, with a +99.999% ef�cacy.

JULY 2020

Method 2 /Disinfection Using Alcohol

VISUAL EQUIPMENT CHECK

SOCIAL DISTANCE Groups of guests should stand on the

�oor markings, placed 6ft apart.

C R I T I C A L S T E P :

Faceplate Preparation + Hygiene

Before using spray all fabric, velcro, leather and porous elements of headsets with the nano solution one time to create a hydrophobic layer.

Whether using wipes or a UV solution, a disposable VR headset face cover should also be employed to better protect your guests and employees.

BEST PRACTICES GUIDE Attraction Operations

During Covid-19

Disposable VR Face Covers

Disposable Surgical Masks

Disposable Gloves

Hand Sanitizer

70% Isopropyl Alcohol Solution

Micro Fiber Cloth

Good HygieneBegins at the Entrance

Maintaining Hygiene Inside the Venue

TEMPERATURE CHECK Check guest temperature at the entrance

using an infrared thermometer.

MASK CHECK Make sure that guests are wearing a

face mask that covers both mouth + nosebefore entering the venue.

6 FT

Units

Make sure that all headset foam faceplates have been replaced with a silicone or PU leather faceplate.

Each piece of VR equipment may need unique cleaning.

Equipment that has direct contact with skin is crucial to keep disinfected.

DO NOT USE FOAM MASKS. They trap viruses and bacteria, and are very dif�cult to clean.

Use disposable gloves while cleaning headsets and equipment.

Double check that the system is clean and sanitized.

Prepare several dust-free microfiber cloths to use as part of the cleaningprocess.

Your SANITIZING STATION should include:

Know Your VR Equipment

Provide Sanitizing Stations

HAND SANITIZER Make sure guests sanitize hands before

and after touching the equipment.

VR FACE COVERS Guests must wear a disposable

VR face cover before putting on headset.

FAMILIES CAN STAND + PLAY TOGETHER!

Double check that the system is clean and sanitized.VRstudios AMP (Attraction Management Platform) includes a hygiene checklist based on these best-practices, to help your attendant further ensure the safety of your guests.

Cleaning + Sanitizing

S A N I T I Z AT I O N P R O C E S S T O TA L T I M E / 5 M I N S

E Q U I P M E N T / C X 1 ( C X 4 )

H E A D S E T / 1 Cycle C O N T R O L L E R S / 4 Cycles

S A N I T I Z AT I O N P R O C E S S T O TA L T I M E / 2 0 M I N S

Power up your unit and make sure it is ready to use.

Give guests hand sanitizer before touching equipment, and immediately after taking controllers and removing their headset.

Help guests put on and remove headset and VR backpack to help minimize their contact with the equipment.

Following these Procedures = SAFE + HAPPY GUESTS

Provide easy access to sanitizing stations at your VR attraction.

Make your hygiene process highly visible, reinforcing the priority placed on your guests’ health and safety.

Safety as the first priority provides comfort to your guests and confidence in your brand.

To reduce environmental waste we recommend for the operator to keep gloves on in between cleanings and use hand sanitizer on the gloves in between each guest. Then throw out your gloves periodically, or at the end of each day.

Although PU leather is water-resistant, its porous structure makes cleaning with disinfecting alcohol less effective. Over time, the alcohol will wear the PU leather. If you notice any cracking or tearing of your PU leather faceplate, it should be replaced with a new one immediately.

Guests must wear disposable VR face cover before putting on headset.

1. Clean Device Surfaces

2. Disinfect All Surfaces

Using a dry microfiber cloth, remove any contaminants, dust, or debris from:

1. Headset external body

2. Headset frame

3. Headset faceplate

4. Controllers

5. Any other elements that have been touched

Use ONLY isopropyl 70% alcohol-based, non-abrasive or anti-bacterial solutions.

Spray the alcohol solution onto a microfiber towel.

When using these products, wet the surface until it is visibly wet. The surface should remain wet for 10 minutes (or therecommended EPA kill time).

Use a NEW, dry microfiber cloth (without alcohol, as this can damage lenses) to remove any remaining wetness or residue from the headset and controllers after 10 minutes has passed.

DO NOT use a solution that contains more than 75% alcohol.

DO NOT use products that contain ammonia, bleach, or peroxide.

DO NOT spray the alcohol solution directly onto the equipment.

DO NOT apply disinfectant solutions to fabric or straps.

+

FOLLOW AMP CHECKLIST

is simple to use and can disinfect all plastic components.

DISINFECT HEADSETS

1. Place the VR Headset inside the

2. Push the button

3. Wait 1 Min (1 Cycle)

DISINFECT CONTROLLERS + ACCESSORIES

1. Place controllers 2-3 inches from the LED lights*

2. Run 2 Cycles minimum (2 Mins)

3. Turn the controllers

4. Run 2 Cycles minimum (2 Mins)

Independent lab testing shows that UVC engineering kills bacteria and viruses including MSRA, C-Diff, H1N1, and Sars-Cov-2 (COVID-19).

3. Drying the Equipment

Thank you.

DRYING IS ABOUT ENSURING REMOVAL OF RESIDUAL CLEANER.

DISINFECTING IS ABOUT KILLING PATHOGENS.

CLEANING IS ABOUT REMOVING CONTAMINANTS FROM A SURFACE.

Headset Handsets Prop/Gun Attachment

VR Backpack

IMPORTANT: Read and understand all hygiene speci�cations before implementation. Check for the time needed to effectively sanitize equipment. Limit or adapt operations as needed to protect your customers.

DO NOT use liquid to clean the devices.

DO NOT spray alcohol solution directly on the equipment.

Liquid dripping into the headset or controllers WILL cause damage.

Let your VR equipment completely air dry after cleaning before the next use (at least 10 minutes).

R E C O M M E N D E D C L E A N I N G P R O C E S S

LensesCare + Cleaning

Use only a clean, dry, microfiber cloth to clean your headset’s lenses.

DO NOT use alcohol as as it can permanently damage the lenses.

R E C O M M E N D E D C L E A N I N G P R O C E S S

We recommend the UV treatment method with a as the most time effective sanitizing solution. This Guide also advises on protocol when a UV solution is not available.

PLEASE REVIEW: THE TWO SANITIZING METHODS to determine the best solution for your venue.

DO NOT USE ALCOHOL OR WIPES OVER NANO-TREATED AREAS. The solution will impair the effectiveness of the nano treatment.

There is no need to re-apply the nano spray for approximately 6-12 months.

You can test with a single drop of water; if it rolls off you are good. If the water permeates the surface, you need to re-apply nano.

* YOU WANT ITEMS TO BE NO MORE THAN 2-3 INCHES FROM THE LED LIGHTS.

You can achieve this by placing a tray on the bottom of a CX unit to provide a platform and raise the controllers closer to the UV lights.

F O L L O W T H I S S I M P L E 3 S T E P P R O C E S S

Wash your hands prior to cleaning anyequipment (use hand sanitizer when handwashing is not easily available).

Method 1 /Disinfection Using UVC

UVC DISINFECTS LINE-OF-SIGHT ONLY.

This means if the light can't "see" the surface, it can't clean it. You will need to rotate the controllers after 2 cycles and repeat the process.