best practices for running sap system workloads on the aws cloud

Best Practices for Running SAP System Workloads on the AWS Cloud

Steven Jones – Sr. Manager, Solutions Architecture

ITM248 – October 2015

•  Amazon Web Services Overview •  SAP on AWS •  Best Practices •  Customer Success Stories •  Getting Started

Agenda

AWS Global Infrastructure

Application Services

Networking

Deployment & Administration

Database Storage Compute

What Is Amazon Web Services (AWS)?

Building and managing cloud since 2006

50+ services to support any cloud workload

History of rapid, customer-driven releases

11 regions, 30 Availability Zones, 53 edge locations

50 proactive price reductions to date

10,000+ SIs and ISVs; 2,300+ Marketplace products

Experience

Service Breadth & Depth

Pace of Innovation

Global Footprint

Pricing Philosophy

Ecosystem

*as of July 31, 2014

What Sets AWS Apart?

11 Regions §  N. Virginia §  N. California §  Oregon §  GovCloud US §  São Paulo §  Ireland §  Frankfurt §  Singapore §  Tokyo §  Sydney §  China*

hAp://aws.amazon.com/about-‐aws/globalinfrastructure

30 Availability Zones 53 Edge Loca9ons

* Limited public release

Global Footprint: AWS Global Infrastructure

•  Distinct locations engineered to be insulated from failures in other Availability Zones

•  Connected via high speed, low-latency network

•  An independent collection of AWS services in a defined geographical location

•  Foundation for meeting location-dependent privacy and compliance requirements

•  Each region contains two or more Availability Zones

Region

Availability Zone

Availability Zone A

Availability Zone B

Availability Zone C

Sample US Region

Global Footprint: Regions and Availability Zones

A private, isolated section of the AWS cloud where you can launch resources in a virtual network that you define.

VPC

•  Complete control over your virtual networking environment (IP address range, subnets, route tables, and network gateways)

•  Enables secure connectivity between your

network and VPC via a VPN or dedicated connection

Amazon VPC Deep Dive: https://www.youtube.com/watch?v=HexrVfuIY1k

Amazon Virtual Private Cloud (VPC)

•  Linux and Windows

•  Different Instance sizes available & optimized for various workloads

•  Self-service provisioning and management

•  Monitoring, scaling, and load balancing services

•  Rapid provisioning from pre-built OS and SAP images

•  Pay by the hour―no up-front costs or long-term commitments

On-demand virtual computing, storage and networking infrastructure

Amazon Elastic Compute Cloud (EC2)

•  Network-‐aAached block device for persistent storage •  Custom provision sizes from 1 GiB to 16 TiB per volume •  MulPple volumes per EC2 instance •  AES-‐256 based encrypPon available (no extra charge)

EBS Magne9c (Formerly EBS Standard) Cost-‐effecPve storage that delivers approximately 40-‐200 IOPS per volume on average with a best effort ability to burst to hundreds of IOPS per volume

EBS Provisioned IOPS (SSD) Designed to deliver predictable, high performance for I/O-‐intensive workloads such as databases. Customer specifies an IOPS rate when creaPng a volume. Currently supports up to 20,000 IOPS per volume.

EC2 EC2

EBS General Purpose (SSD) Provide the ability to burst to 3,000 IOPS per volume, independent of volume size. Designed to deliver a consistent baseline of 3 IOPS/GiB.

Amazon Elastic Block Store (Amazon EBS)

Highly available and durable file/object data storage service Designed to provide…

• 99.99% availability • 99.999999999% durability

Highly secure •  Four different access control mechanisms •  Server-‐side encrypPon available

SAP use cases •  Backup storage •  SAP archiving storage

Amazon Simple Storage Service (Amazon S3)

All SAP Business Suite and NetWeaver applications (FI, HR, BI/BW, SRM, Solution Manager, SAP PO, etc.)

Leverage Multi-AZ for production workloads

x86 Intel processor-based systems with up to 32 vCPUs x 244 GiB RAM, SSD-backed storage for tens of thousands of IOPS

Amazon S3 storage is designed to provide 99.999999999% durability

Enterprise-level security

Pricing, sizing, management, and operations

SAP Supported Platform

High Availability

High Performance

High Durability

Secured platform

Flexible

SAP on AWS

Cus

tom

er A

dopt

ion

2008 2010 2012 2014

SAP as a Customer

S4/HANA

SAP IQ / ASE SAP HANA Platform Edition

Afaria

SAP Business Suite

HANA One

HANA Developer Edition

SAP Cloud Appliance Library (CAL) A1 / B1

RDS Solutions

BOBJ

SAP HANA for B1

BW on HANA

BW on HANA Large Scale-out Clusters (4 TB)

SAP Livecache

Full Complement of SAP-Supported Solutions

Memory Optimized

Name vCPU Memory (GiB) I/O Perf SAPS

r3.8xlarge* 32 244 10 Gigabit 31,920

r3.4xlarge 16 122 High 15,960

r3.2xlarge 8 61 High 7,980

r3.xlarge 4 30.5 Moderate 3,990

r3.large 2 15 Moderate 1,995

ü  Use in 2-Tier and 3-Tier Configurations ü  Cluster Networking Available ü  EBS Optimized Instances ü  Enhanced Networking (SR-IOV) ü  *Certified Instances for SAP HANA Check SAP Note 1656099 for more information

General Purpose


m4.8xlarge 40 160 10 Gigabit 44,280 m4.4xlarge 16 64 High 17,712 m4.2xlarge 8 32 High 8,856 m4.xlarge 4 16 High 4,428 m4.large 2 8 Moderate 2,214

Compute Optimized


c4.8xlarge 36 60 10 Gigabit 37,950 c4.4xlarge 16 30 High 19,030 c4.2xlarge 8 15 High 9,515 c4.xlarge 4 7.5 High 4,758 c4.large 2 3.75 Moderate 2,379

Wide Selection of SAP-Supported Instances

SAP HANA Infrastructure Services SAP HANA One Overview On-‐demand infrastructure to run any SAP HANA workload on the AWS cloud

using your exisPng licenses Fully featured SAP HANA system on AWS with on-‐demand license sold by SAP via the AWS Marketplace

Supported use cases and scenarios

Use cases: ü  ProducPon and non-‐producPon

All HANA scenarios, including: ü  NaPve HANA applicaPons ü  Data marts & analyPcs ü  Business Suite on HANA ü  BW & BPC on HANA ü  Business One on HANA ü  Business Suite Accelerator

Use cases: ü  ProducPon and non-‐producPon

Specific HANA scenarios:

ü  NaPve HANA applicaPons ü  Data marts & analyPcs

Key benefits

§  Rapid provisioning. No need to wait for approval, procurement, or deployment of physical infrastructure.

§  Replace CapEx with OpEx §  No contracts or long-‐term commitments §  Fully automated deployment

§  Instant, self-‐service access – up and running in 10 minutes §  On-‐demand per hour SAP HANA license §  Only pay for infrastructure and SAP HANA license when system is running §  Community support

Licensing Bring-‐your-‐own-‐License On-‐demand charged per hour -‐ $0.99 | $1.99 | $3.99

Memory OLTP (ERP, CRM, etc.) -‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐ 244 GB OLAP (BW, Data marts, etc.) -‐-‐-‐-‐-‐-‐-‐-‐ up to 4 TB 60.5 GB | 122 GB | 244 GB

Available hAps://aws.amazon.com/quickstart hAp://aws.amazon.com/marketplace

SAP HANA on AWS

Scale-‐out Benchmarks

All benchmarks validated and published by SAP hAp://global36.sap.com/campaigns/benchmark/appbm_bweml.epx

Number of HANA Nodes

Ini9al records

(data load)

Total Cores Total Memory (Gib) Adhoc Naviga9on Steps/hr

5 2 Billion 80 1220 177,590

14 5 Billion 224 3416 258,020

17 5 Billion 272 4148 303,270

"A 14-‐node system from Amazon Web Services (AWS) sets the record for SAP HANA scale-‐out in the cloud, validaPng it as an ideal soluPon for customers to cost-‐effecPvely consume SAP HANA.” -‐SAP hAp://www.news-‐sap.com/sapphire-‐now-‐sap-‐hana-‐cloud-‐plaporm-‐digital-‐economy/

High-Performance Systems for SAP HANA

X1 Up to four Intel Xeon E7 v3 (Haswell) processors

Over 100 vCPUs Up to 2 TB of RAM

Available first half of 2016

Contact us @ ec2-‐[email protected]

New Instances for SAP HANA – Tons of Memory

Best Practices

•  Security •  Sizing •  Agility •  HA/DR •  Support & Monitoring

Facilities

Physical security

Compute infrastructure

Storage infrastructure

Network infrastructure

Virtualization layer (EC2)

Hardened service endpoints

Rich IAM capabilities

Network configuration

Security groups

OS firewalls

Operating systems

Applications

Proper service configuration

AuthN & acct management

Authorization policies

+ =Customer

. •  Scope of responsibility depends on the type of service offered by AWS:

Infrastructure, Container, Abstracted Services •  Understanding who is responsible for what is critical to ensuring that your AWS data

and systems are secure!

More secure and compliant systems than any one enPty could achieve on its own at scale

Security ― Shared Responsibility Model

•  Fine-grained security network controls with Amazon VPC •  Enable network access control on every subnet •  Firewall every single compute instance with security groups •  Encrypt your sensitive information everywhere (EBS, S3, etc.) •  Protect your encryption keys (AWS CloudHSM) •  Log and audit (AWS CloudTrail) •  AWS Identity and Access Management (IAM) •  Use dual-factor authentication for AWS login credentials •  Connect in private to your existing data centers

https://aws.amazon.com/security/

Security ― Best Practices

VPC

VPN connec9on

AWS Direct Connect

VPN connec9on •  Encrypted IPsec hardware VPN connecPon

between your network and VPC •  Can create mulPple VPN connecPons to one

VPC •  Fast and simple to set up

Internet

AWS Direct Connect •  Dedicated network connecPon between

your network and VPC •  Can reduce network costs, increase

bandwidth throughput, and provide a more consistent network experience

•  1 Gbps or 10 Gbps ports

Security ― VPC Connectivity Options

Best Practices


0 20 40 60 80

100 120 140 160

Q1Y1

Q2Y1

Q3Y1

Q3Y1

Q4Y1

Q1Y2

Q2Y2

Q3Y2

Q4Y2

Q1Y3

Q2Y3

Q3Y3

Q4Y3

Q1Y4

Q2Y4

Q3Y4

Q4Y4

Q1Y5

Q2Y5

Q3Y5

Q4Y5

Q1Y6

Q2Y6

Q3Y6

Q4Y6

Demand

TradiPonal

AWS

•  CPU, memory, I/O performance on demand

•  CPU, memory, I/O performance at current prices

TradiPonal planning horizon

Planning horizon on AWS

SAP Sizing on AWS vs. Traditional Approach

General Sizing Best Practices

When sizing the HANA appliance, main memory is the most important resource. Sizing methods vary depending on the implementation scenario. In general, the following methods apply: •  New implementation: Use the SAP Quick Sizer

http://service.sap.com/quicksizer

•  Migrating an existing SAP Netweaver Business Warehouse System: Use the ABAP sizing report for SAP NetWeaver BW described in SAP note 1736976.

•  Migrating an existing SAP Business Suite System to HANA: See SAP note 1872170 to estimate the main memory requirements of the HANA virtual appliance.

hAp://bit.ly/sap_sizing_on_aws

Physical Host X

AWS Hypervisor

Virtual Machine

Physical Host Physical Hardware Y

AWS Hypervisor

SAP or Database Virtual Machine

•  Running •  Shutdown •  SAP virtual

machine is unavailable

•  Issue API call to start virtual machine

•  SAP virtual machine started on a new physical host

•  Amazon EBS persistent volumes are mapped by default


Physical Host Y

AWS Hypervisor


•  Running (new host)

Change instance type using AWS

console or API call

Physical Hardware X

AWS Hypervisor


Results: •  Hardware upgrades in minutes! •  No data migraPon required •  Retain same IP addressing (VPC)

Best Practices


Provisioning and Management of AWS resources is completely self-service using the AWS API.

SDKs & libraries AWS CLI AWS Management

Console

3rd-‐party tools

JAVA .NET

iOS PHP

Ruby Android Python Node.js

AWS Resource Provisioning and Management

•  Enables the provisioning and management of a group of integrated AWS resources

•  Stacks of AWS resources are defined, deployed, and managed in a single template file using JSON

•  New AWS CloudFormation Designer―use drag and drop functionality to create your own template

SAP use cases

•  Provision complete SAP landscapes from a single template

•  Define and provision entire DR environment from a pre-defined and tested template

AWS CloudFormation

+

AWS CloudFormation

= Significant reducPon in Pme for deployments from weeks to minutes with consistency, repeatability, and reliability

•  Landscape configuraPon

•  Network layout •  Security policies •  …

Amazon Machine Image (AMI)

•  Soyware installaPons

•  Best pracPces •  ConfiguraPon •  …

AWS Quick Start for HANA provides an automated process to deploy a complete, producPon-‐cerPfied, virtual SAP HANA appliance on the AWS cloud in less than 1 hour Uses AWS CloudFormaPon to provision all required AWS resources Configures network and security sezngs following best pracPces AWS Quick Start reference deployments are free―pay only for the resources you use.

hAps://aws.amazon.com/quickstart

hAp://aws.amazon.com/sap/soluPons/saphana/pilot/offer/

Apply for up to US$1,000 in AWS promoPonal credit

Example: Automated SAP HANA Deployments

Best Practices


Physical Host X

AWS Hypervisor

Virtual Machine

Physical Host Physical Hardware Y

AWS Hypervisor

SAP Virtual Machine

•  Running •  Host/hypervisor failure or loss of network connecPvity

•  SAP virtual machine is unavailable

•  SAP virtual machine started on a new physical host

•  Amazon EBS persistent volumes are mapped by default

SAP Virtual Machine

Physical Host Y

AWS Hypervisor

SAP Virtual Machine

•  Running (new host)

Physical Hardware X

AWS Hypervisor

SAP Virtual Machine

Result: •  BeAer upPme numbers, no waiPng for hardware repairs •  Leverage hardware spares at no addiPonal cost

Amazon CloudWatch Alarm

Detect & Trigger

Automatic recovery of an EC2 instance when underlying checks fail, due to, among other things, loss of network connectivity, loss of system power, software issues on the physical host, and hardware issues on the physical host

Amazon EC2 Auto Recovery

SAP on AWS High Availability Guide

Availability Zone A

Availability Zone B

Availability Zone C

Sample Region

Multi-AZ Concept for High Availability

Corporate Network

AWS Cloud

Region

Availability Zone 2

SAP Application Tier

SAP GUI / Presentation

AWS Direct Connect / VPN

SAP Database Tier

Real-‐Pme ReplicaPon

Availability Zone 1

AWS SAP Architecture (HA/DR)

Region X

Availability Zone

SAP Application Tier SAP Dbase Tier


Region Y

Amazon Route 53

Corporate Network


Availability Zone

SAP Application Tier (Standby -or- AMI)

SAP Dbase Tier (DR Standby)

Log Shipping

AWS SAP Architecture (DR) ― Cross Region

Region X

Availability Zone

SAP Application Tier SAP Dbase Tier


Region Y

Amazon Route 53

Corporate Network


Availability Zone

SAP Application Tier (Standby -or- AMI)

SAP Dbase Tier

SAP Backup to S3

Cross Region S3 ReplicaPon

Backup RestoraPon from S3

AWS SAP Architecture (DR) ― Cross Region

Best Practices


Support and Monitoring

The data provider gathers: •  AWS-specific information about instance type, instance ID, etc. •  Key system configuration (number of processors, main memory, disks, etc.) •  Enhanced performance metrics

SAP OSS Note 1656250 -‐ SAP on AWS Support prerequisites

AWS Data Provider for SAP •  Mandatory component to have

integrated support from SAP and AWS

•  Used by SAP DB/OS Cockpit and SAP Support to analyze performance issues

SAP OSS Support Queues for AWS •  BC-OP-LNX-AWS (Linux) •  BC-OP-NT-AWS (Windows) •  XX-PART-AWS (AWS General)

SAP Note Descrip9on

1964437 SAP HANA on AWS: Supported AWS EC2 Products

1656099 SAP ApplicaPons on AWS: Supported DB/OS and EC2 Products

1588667 SAP on AWS: Overview of related SAP Notes and Web-‐Links

1656250 SAP on AWS: Support Prerequisites

1798212 Support for SAP HANA One

1758890 SAP HANA: InformaPon needed by Product/Development Support

2058870 SAP B1: Version for SAP HANA on Public IaaS

SAP on AWS Support Notes

Operate SAP Environments Differently on AWS

Improve security posture

Scale to meet actual demand

Build once, deploy globally

Improve operaPonal reliability

Deploy in minutes vs. week/months

Deploy complex topologies with ease

Focus on your business

Combine with other AWS services

Customer Success Stories

Kellogg Uses AWS to Save $900,000 over 5 Years vs. Using On-Premises Infrastructure

Kellogg produces breakfast foods for more than 180 companies worldwide, with annual revenue of almost $15 B.

Using AWS saves us $900,000 in infrastructure costs alone, and lets us run dozens of simulations a day

so we can reduce trade spend. It’s a win-win.

•  Needed a better way to track and model promotional costs (“trade spend”) to improve the bottom line—and needed to be able to run more than one trade-spend simulation/day

•  Running SAP Accelerated Trade Promotion Planning (TPM) – Powered by SAP HANA

•  By using SAP HANA on AWS, Kellogg estimates it will save $900,000 over 5 years vs. traditional on-premises infrastructure alternatives

•  Increased business agility: Company can run dozens of trade spend simulations each day, and decreases deployment time by 30x

•  Leveraged existing SAP HANA software license investment on AWS

•  Familiarity and accessibility of the AWS platform enabled engineers to easily apply their existing knowledge and infrastructure skills

Stover McIlwain Senior Director of IT Infrastructure Engineering

”

“

Background Hoya specializes in advanced optical technology and their finance department was serving about 100 subsidiaries worldwide. Hoya began looking for a cost-effective, elastic, and high-performance environment to support their business. Their current “private” cloud environment could not deliver this.

Additional criteria: •  Security, SLAs clearly defined, external audits in place, global

footprint, highly reliable infrastructure

Implementation: •  Cloud provider selection: 0.5 months •  DR environment setup, test, and run: 1 month •  Migration of production systems: 48 hours

Customer-stated benefits: Speed and agility: Rapid response to business requirements, including M&A Cost: 50-60% cost reduction; but when Hoya considered TCO, they estimate about a 80-90% cost saving versus “private” cloud

•  Saved 50-60% on a cost basis •  Estimated to save 80-90% on a

TCO basis •  Migrated production systems in 48

hours •  Entire process from going to

market for a cloud provider to full production took less than two months, including testing and migration

SAP Business Suite

Seaco Global Uses AWS to Improve SAP Application Performance

•  Needed a faster solution to host its SAP applications

•  Moved its previously hosted datacenter solution to AWS

•  Improved the performance of its SAP applications by nearly 90%

•  Saved more than 50% in IT infrastructure and maintenance costs.

•  Reduced its monthly billing-process time by 75%

Lemongrass ConsulPng helps SAP-‐centric organizaPons transform the workplace through mobile-‐ and cloud-‐

based implementaPons.

Our performance of SAP on AWS is off the scale. We reduced our monthly

billing cycle from four days to one day and have significantly reduced our

overall annual IT costs. Carlos Galiano

Chief Information Officer, Seaco Global Ltd.

”

“

Seaco Global Ltd. is the world’s largest sea container leasing company with assets in excess of $6 billion.

Getting Started

SAP offers free software trials and developer editions of many of their most popular solutions on the AWS cloud through the SAP Cloud Appliance Library.

A complete list of the SAP trials and developer editions currently available on AWS can be found at the SAP Community Network.

SAP Trials •  SAP S/4HANA, on-premises edition •  SAP Business Warehouse on SAP HANA •  SAP hybris Marketing and SAP CRM RDS •  SAP Mobile Platform

SAP Developer Editions

•  SAP HANA •  SAP NetWeaver AS with SAP BW

SAP Trials and Developer Editions on AWS

•  SAP Implementation •  AWS Onboarding •  SAP OS/DB Migrations •  SAP POCs •  SAP Sizing •  Architecture Planning •  SAP Evaluations •  Performance Tuning •  SAP High Availability

•  SAP Hosting •  Backup & Recovery •  Account Management •  Disaster Recovery •  DB Administration •  SAP BASIS •  24/7 Help Desk •  OS Admin & Patching •  SAP Upgrades

APN SAP partners provide a variety of SAP-specific services on the AWS platform.

Consulting Services:

Managed Services:

AWS Partner Network: SAP Partners

SAP-Related Resources on AWS http://aws.amazon.com/sap

•  Case studies •  Whitepapers •  SAP notes •  Support information •  Service providers

Contact us @ hAp://aws.amazon.com/sap/contact-‐us/

Additional Links

•  AWS Security Center: https://aws.amazon.com/security •  VPC Deep Dive: https://www.youtube.com/watch?v=HexrVfuIY1k •  SAP HANA Quick Start Reference: https://aws.amazon.com/quickstart •  SAP Cloud Appliance Library: http://bit.ly/sap_cloud_appliance_library •  SAP HANA on AWS Pilot offer:

http://aws.amazon.com/sap/solutions/saphana/pilot/offer/ •  AWS for SAP Blog: https://aws.amazon.com/blogs/awsforsap/ •  Why Brooks Brothers Moved their production SAP to AWS presentation:

https://www.youtube.com/watch?v=ILypyF41Hms

•  AWS SAP solutions architects •  Professional Services resources

ü  Architecture and sizing guidance ü  Deployment automation ü  Support guidance

Come find us at booth # 102

AWS SAP Resources are here to help

Thank you.

Please fill out your evaluations – Session ITM248

best practices for running sap system workloads on the aws cloud

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