W h e r e y o u r t i c k e t b e c o m e s a n e x p e r i e n c e

BEST NEWSF A L L 2014

N. 19

I TALY UAEU K U S ASINGAPOREF R A N C EC H I N A

Where your t icket becomes an exper ience

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Dear Readers,following the first quarter double-digit growth in each of the major economic indicators we have closed the first half with light and dark results in different budget items.The macroeconomic outlook has not been positive for six years, in Italy as well in Europe.

This is the reason that aimed our investments, in countries such as France and China, in order to enter markets in which our Group could not claim a significant presence.During the month of September we launched B2C sales for EXPO 2015 with great results, both from a technological and image point of view.

This is why we need to seriously reflect on ourselves and do our best, as it has already happened in the past, to improve the profitability both of our contracts and our company.

New people have recently come on board and others will come to improve our skills and to become part of a Group, our Group, that aspires to grow also thanks to best talents. We still have many difficult months ahead of us and ambitious new challenges too.

Under these conditions, it is not a matter of choice: we must understand that we can not waste our energy by acting inefficiently and poorly. Instead we must focus our energy on giving each other our best and, all together, to prove it to our customers and partners.I have no doubt that we will.The next newsletter will be full of pleasant surprises and novelties.

Greetings to all.

News from the presideNt

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The European Attractions Show 2014 took place from 23 until 25 September 2014 at the Amsterdam RAI Exhibition and Convention Centre, The Netherlands, and OmniTicket Network and IREC, the newly acquired company by Best Union team, wereonsite and exhibiting in Booth #8357 and Booth #8717.

In Booth #8357 the omniticket team proudly promoted the Best overview Solution (BOS)! BOS is the global solution for ticketing, retail POS, access

control, stored value cards and online sales, and is installed at theme parks and attractions around the world.

Recently BOS has been installed at multiple prestigious attractions, including the Louvre

museum, finnair skywheel in helsinki, hornblower Niagara Cruises, roosevelt park Zoo and wet ‘n’ wild sydney.

In Booth #8717 the ireC team highlighted their Global Ticketing System (GTS), which currently is installed at impressive sites worldwide, including the city

of paris, Georges pompidou Centre, océanopolis, Aquaboulevard, Louvre-Lens,

futuroscope, Culturespaces, Aqualand, puy du fou, happy Valley (China), musée d’orsay,

marineland and more!

The Best Overview System (BOS) has been installed to manage ticketing and access control at the lovely dunn’s river falls in Jamaica.The turn-key installation included weather-resistant ticketing workstations, the latest handheld scanners and two different models of turnstiles to ensure all guests can safely enter the facilities with valid tickets. Online ticket sales will be available soon at www.dunnsriverfallsja.com.

The OmniTicket Network project team provided onsite support, installation and training, and took time to enjoythe opportunity to visit this world-famous waterfall which is considered to be one of Jamaica’s national treasures!

With the Caribbean Sea as its source, Dunn’s River Falls flows more than 600 feet and climbing the Falls provides a popular tourist activity. Dunn’s River Falls is well known to be a favorite destination on the friendly island which provides a world famous scenic view that most visitors can’t resist photographing.

omNitiCket Network ANd ireC exhiBit At eAs 2014 iN AmsterdAm

dUNN’s riVer fALLs iN JAmAiCA Goes LiVe with Bos!

News from the worLd

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The OmniTicket Network Web team has been busy this year rolling out mobile optimized ticket sales web pages for clients such as wet ‘n’ wild orlando, Cirque’s La Nouba, Graceland, Colchester Zoo and the Brighton wheel, among others.

Based on the overwhelming popular demand for a mobile solution that works on practically any mobile device, the OmniTicket team has effectively designed these mobile optimized pages to ensure easy ticket purchases via a mobile phone or portable device. The pages have been designed to allow quick and convenient general admission sales, special event sales, season pass sales, facility rentals and even assigned seating sales!

Guests can access the pages on the go, and enjoy larger buttons, intuitive navigation and east-to-read text so that they can buy the tickets and amenities they want, wherever they are!

The Best Union Group team was onsite in Ravenna, Italy earlier this season to implement the Best Overview Solution (BOS) at the miribilandia theme park and the mirabilandia Beach waterpark, making these venues the first Italian theme parks to go live with siAe Bos.

These popular and busy attractions in Italy welcome almost 1.5 million visitors a year!

Our BOS project team successfully delivered a central ticketing solution that supports Miribilandia with general admission ticket sales, management and ticketing to capacity events and the issuance of season passes.

In addition the delivered solutionincluded integrated, automated turnstiles, along with wireless scanners, to handle the access control at these two busy parks, as well as the implementation of a new ERP integration.

OmniTickeT ROllS OuT mObile-OpTimized soLUtioNs for mULtipLe AttrACtioNs!

Best UNioN GroUp impLemeNts Bos At the mirABiLANdiA!

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The OmniTicket Network team in Singapore provided a comprehensive array of services, software and equipment to support the accreditation and access control for the 2014 singapore Grand prix, which began on the 21st of September and was ultimately won by Lewis Hamilton in an exciting nighttime event!

The Singapore Grand Prix is the longest race of the season, running the limit of two hours, and is thought to be the most difficult and tiring race of the season as well.

And the OmniTicket project team worked tirelessly before and during this multi-night event to make sure they were well prepared to validate and welcome spectators and ensure security standards were met!

Overall the project went very smoothly, and by the first race day the OmniTicket team was well prepared to support the expected admission of over 250,000 spectators in just 3 days!

omNitiCket’s siNGApore offiCe proVides ACCreditAtioN ANd ACCess CoNtroL for the siNGApore GrANd prix

News from the worLd

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the teAtro LiriCo iN CAGLiAri, home to the Foundation of the same name, is active all year round, offering symphony and chamber music, lyrical opera and ballet seasons. Together with the Teatro Lirico Orchestra and Choir, numerous talented artists have performed on its stage, the stars of many important productions.

The theatre’s 2014 concert calendar includes two important reviews, a varied symphony season and an interesting series of concerts dedicated to chamber music.

As well as the concerts, there are six lyrical operas and a ballet: Norma, the magic flute, turandot, tosca, La traviata, the Nutcracker, Cherevichki.

Magical shows, to which we add meetings with the public, held in the foyer of the stalls area and free of charge - a truly informative experience in which scholars and musicologists present the lyrical operas ad ballets on the bill.

As always, Vivaticket joins forces with the most important cultural partners across Italy to promote the most prestigious events.

buy your tickets at www.vivaticket.it

www.teatroliricodicagliari.it

CAGLiAri’s teAtro LiriCo......the magic continues

CAGLiAri’s teAtro LiriCo

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The season 2014-2015 de laVerdi is going to last 16 months: from September 2014 to December 2015, including the

expo, without any break.

64 weeks of music, from Baroque to Contemporary, many premières, operas in the form of concerts, Jazz, music for films, dance, the great symphony and symphony-coral pieces, the great repertoire for violin, piano, and for different musical instruments,

in addition to many extraordinary concerts.

There are 88 concerts scheduled during the Expo semester: 58 concerts for the symphony season, 14

concerts of a new cycle (Around the World), a tribute to the Expo participating countries, in addition to 16 special

events, including the Concert for europe and the Concert for the closing of the expo.

Specifically, laVerdi asked Nicola Campogrande to realize 24 “Expo Variations”, to represent the national differences in the featuring unity of the world, and to the Oscar winner Luis Bacalov to compose a buffo divertissement about the wine, extracted from a comedy by Giancarlo Cignozzi. Besides, a melologue by Fabio Vacchi will be presented, based on a text by Michele Serra, and inspired by the theme “Milan, a city on the water”.

The season of laBarocca (11 concerts) combines the traditional appointments of Handel’s Messiah, the Christmas Oratorio and the Easter Oratorio by Bach, extraordinary pieces by Alessandro Scarlatti, Giacomo Carissimi and Henry Purcell.

On Saturday afternoon there will be the cycle Made in Italy (12 concerts) which will focus on Italian music.

Another news: 5 discovery events, with music from 1900 and contemporary music. Apokàlipsis will open the cycle “Feeding the Spirit”, to be hosted in the churches of Milan, an oratorio composed by Marcello Panni and based on a project of Cardinale Gianfranco Ravasi. Finally, on Saturday afternoon, the season Crescendo in musica with 15 events for children, young people, and families.

choose your tailor-made subscription!www.vivativcket.itwww.laverdi.org

Verdi symphoNy orChestrA of miLANo Season 2014-2015, Feeding the Mind, feeding the Spirit

LA Verdi

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The san filippo Neri oratory in Bologna, inaugurated in 1733, was designed to host Congregation meetings inspired the Florentine Saint himself.

The architectural work of art, by Alfonso Torreggiani, houses works by Angelo Gabriello Piò, Francesco Monti, Carlo Nessi and Ludovico Carracci.

Partly demolished by one of the bombings that hit the city of Bologna in 1944, the Oratory was acquired by the Fondazione del Monte in 1997 and reopened in 1999 following reconstruction works entrusted to architect Pier Luigi Cervellati, who was tasked with returning the Oratory to the city as a centre for cultural activities.

Since then, the Oratory has become a “cultural container” and a place that brings together historic and modern delights, the management of which has recently been entrusted to Best Union Company.

The calendar of events offered by Best Union for the 2014/2015 season is inspired by local traditions and is predominantly aimed at children, families and youngsters.

From puppet shows and theatre workshops to Concerts by young musicians, the Oratory opens its doors to young talents and the youngest of audiences, confirming, with its programme as well as the layout of its spaces, the precious continuity between the old and the new.

buy your tickets at www.vivaticket.it

the sAN fiLippo Neri orAtoryA season of shows dedicated to children

orAtorio sAN fiLippo Neri

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Marche region has always been a leading actor within the Italian culture scenario, as confirmed by the exhibition “From Giotto to Gentile, painting and sculpture at fabriano between thirteenth and fourteenth centuries”.

The initiative, curated by Vittorio Sgarbi, aims to promote a huge artistic heritage largely unknown and inseparable from a landscape of extraordinary beauty.

The city of fabriano, with its ancient churches and monasteries, is host to the exhibition.

A wonderful opportunity to admire frescoes, altarpieces and painted wooden sculptures dating back to the Gothic period.

Delicate and precious masterpieces, on loan from the most prestigious Italian and foreign museums.

As usual CHARTA offers the public the best cultural events.

Go and book your visit on www.vivaticket.itFor more information about the exhibition visit www.mostrafabriano.it

disCoVer mArChe reGioN thANks to Giotto ANd GeNtiLe Fabriano, July 26 - November 30 2014

dA Giotto A GeNtiLe

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motor show 2014 is to write a new chapter: because the world has changed rapidly, because the car has changed, because its use has changed, and because the way of buying it, selling it and communicating have all changed. A journey on which we’ll talk about cars in a transversal way and with an entertaining viewpoint thanks to unique and exclusive content, bound by a passion for engines.

The car, always the star, is still the driving force behind the show but the approach is even more focused on new trends; “innovaction”, an interactive path ‘in’ and ‘around’ the car, will show the public how technology makes the car increasingly safe, sustainable, personalised, fun and, above all, always connected. outlet, the try & buy format that allows visitors to purchase cars directly at the Motor Show. B2B space, with an inaugural forum and the aim to create one big system operation that involves the entire Italian automotive industry, institutions, the research world and universities.

The ten test drive areas within the Bologna trade show district guarantee a great experience in all driving conditions.

Route Motor Show: a path through the event that includes an area dedicated to the Motor Valley, with its world

famous brands and a Drive In space, combining cinema and automotive culture with historic clubs and registers. Space is also dedicated to those vehicles that have shaped the age, celebrating the anniversaries of some unforgettable models and the best of Italy’s gastronomic traditions.

And finally, music: The Motor Show inaugurates a

strategic partnership with mtV, with various events and then an exclusive live party at the Show itself that will get underway on Saturday, 6 December in Hall 36, which will become the motor show Live Box. A whole programme of events through which to experience the Motor Show, running until late in the evening and including Benny Benassi & friends on 7 December and the web show Awards, celebrating the most influential on-line stars, on 13 December.

Lastly, the motorsport arena, a real racetrack that will host exhibitions and races across the various automotive disciplines.

book your tickets in advance at www.motorshow.it or via the vivaticket network.

the motor showBolognaFiere, 6-14 December 2014

the motor show

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To our great pleasure, many sports clubs have decided to entrust us as their staffing and ticketing supplier during scheduled sports events and many more have renewed their trust, by choosing us once again after years of collaboration.

Our new entries in the football arena, including footBALL CLUB BAri 1908 (A and B league), sportiVA ermiNio GiANA, CALCio Como (Pro League), VeNeZiA CALCio (Pro League) and piACeNZA CALCio 1919 (D league), have

this year joined football teams that have long been our clients, such as A.C. miLAN, A.C. CeseNA, fC iNterNAZioNALe

miLANo, heLLAs VeroNA fC, Us Città di pALermo and Us sAssUoLo CALCio (A league), BoLoGNA fC, BresCiA CALCio and pro VerCeLLi (B league), AUrorA pro pAtriA 1919 andU.C. ALBiNoLeffe (Pro League) and finally CroCiAti NoCeto (D league).

This achievement can only fill us with pride.

For the 2014/2015 season, Bari has chosen us as its staffing and ticketing provider for

all of its home matches. The historic team, under new ownership and presided over by former international referee Paparesta, aims to return to the A league, and we

are ready to support the Club with our experience as they work

towards this dream.

The Associazione Sportiva Giana Erminio s.r.l., better known as Giana Erminio or, more simply, Giana, is an Italian football club based in the town of Gorgonzola (MI). Promoted as of this year to the Pro League championship, it has decided to embark on this new adventure together with Best Union, entrusting us with their ticketing services.

Calcio Como, a historic italian football club, allows its fans to buy tickets through out ticketing system. We therefore give the fans the chance to purchase tickets not just at the stadium’s ticket booths but also via the web site or at the sales points spread across Italy, for maximum convenience.

the 2014/2015 sports seAsoN opeNs with exitiNG ANd importANt New thiNGs for Best UNioN

News from itALiAN sport

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Having come so close to play-off promotion last season, FBC Venezia, owned by Russian magnet Korablyn, is determined to get back on top in this season’s championship. Best Union plays its part by taking

care of ticketing.

We recall how Piacenza Calcio 1919, though not obliged to do so, chose to structure itself as a professional club and therefore adopt a top level ticketing system such as ours.

This demonstrates the level of love and passion felt not only by the fans of the various teams but also - and mainly - by the

management. Those who manage always want to get the most out of their players but also out of those working

behind the scenes, to ensure that the show is a unique moment of entertainment that runs without a hitch.

News from itALiAN sport

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Yet Best Union’s involvement in event management is not just limited to the world of football.

In the volleyball arena, pALLAVoLo piACeNZA of the A1 league has come on board, the latest winner of the Coppa Italia Volley, as did treNtiNo rosA of the A2 league, having won the championship last year by triumphing in the

play-offs and being promoted to A2.

For the 2014/2015 season, the great BLU VoLLey VeroNA club and the famous

team powerVoLLey miLANo, both A1 league, have also entrusted their

ticketing services to us.

These teams join others whose career paths we have been supporting for a number of years, for example A1 league militants CmC rAVeNNA,

LJ modeNA and modeNA VoLLey.

News from itALiAN sport

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Best UNioN, the “home of BAsketBALL”Basketball A League, LNp, rCs sport for Basketball League

events and...Best Union continues to increase its presence in

the basketball world, with 18 clubs (50% of the A League alone) taking advantage of our

ticketing and staffing services.

This season sees 6 new entries

pms toriNo: the Turin team focuses on taking its place on the A league stage and, thanks to the electronic ticketing service, has been able to widen sales of

its subscriptions and tickets across the Piedmont region, ensuring average crowds

of more than 3000 at each match; UNiVerso BAsket treViso, a direct descendant of

the historic and glorious Pallacanestro Treviso, it recorded average crowd figures of more than

4000 in the first rounds of the championship, making the PalaVerde one of the most popular arenas in Italy; pALLACANestro mANtoVANA: a new entry in the Gold LNP championship, it does not hide its ambitions to fight at the top and has also received confirmation

from the organisation at PalaBam of the All Star Game LNP 2015; BArCeLLoNA poZZo di Gotto: together with

Pallacanestro Trapani, it will bring an exciting Sicilian derby to life, in a battle for territorial supremacy in the Gold LNP championship; derthoNA tortoNA: newly promoted to the Silver LNP championship, it has decided to use the Best Union electronic ticketing service to offer its fans services that are in line with the club’s evident ambition; fULGor LiBertAs forLÌ: a historic national basketball team (in the late 80s Bob McAdoo played for them) hopes to relaunch itself this season and guarantee its place at the top.

we thank everyone who has put their faith in our services and, certain that we will always be able to guarantee quality and courtesy, we hope that these satisfactions can continue to grow, because more goals and results are still to come.

News from itALiAN sport

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hB Comm is the communications and event management agency belonging to Best Union Group.

Starting this year HB Comm has made its experience available to the Lamborghini Academy, the staged world tour organized by the car manufacturer based in Sant’Agata Bolognese in the circuits of Baden-Baden, Imola, Modena, Goodwood, Hockenheim, Salzburg and Dubai.

“Practice is the best way of learning”. And ‘This is the philosophy that drives the Lamborghini Academy courses.The program is a real challenge for Lamborghini’s lovers: in fact they can face multiple training sessions, including different exercises such as slalom, acceleration, braking and drifting.

Every day spent at the circuit is thought for small groups of participants, and at the end of the experience they all receive a certificate from Lamborghini racing team.

The great protagonist of the 2014 Academy has been the huracán Lamborghini Lp 610-4, the new super luxury car unveiled to the public at the March 2014 Geneva Motor Show.

HB Comm is involved in the organization and setting up of the events, as well in the on-site support to Lamborghini’s staff. A combination of excellence dedicated to all those who love supercars!

www.squadracorse.lamborghini.comwww.hbcomm.it

hB Comm ANd LAmBorGhiNi ACAdemyAn Extraordinary Driving Experience

ACCAdemiA LAmBorGhiNi

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BEST NEWSF A L L 2014

N. 19

I TALY UAEU K U S ASINGAPOREF R A N C EC H I N A

W h e r e y o u r t i c k e t b e c o m e s a n e x p e r i e n c e

BEST NEWSSUMMER 2014

N. 18

ITALY UAEU K U S ASINGAPOREF R A N C E

bestunion.comvivaticket.it

Where your t icket becomes an exper ience

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