benin, 25 – 28 april 2016 national broadband plans

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CAPITALS

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learnings from national broadband plan implementations benchmarking NBBP in 15 countries 2014

Rene Summer ■ Director Government & Industry Relations ■ Ericsson ■ Benin ■ April 2016

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NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 |

Mobile broadband fastest growing technology

SOURCE: ITU

Years to Achieve One Billion Users (from Launch)

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benchmarking NBBP in 15 countries 2014 “background”

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Growth In national Broadband plans (nbbp)

SOURCE: ITU World Telecommunication/ICT Regulatory Database

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Scope expansion well beyond the supply side

SOURCE: ITU/UNESCO Broadband Commission for Digital Development.

Distribution of NBBP 2013 by policy area

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Ericsson Aims

Compare National Broadband Plans (NBBP)

in terms of:

– Scope: ambition of supply and demand

side policies

– Targeting: objectives of supply and

demand side policies

– Implementation: how are policies

realized

– Follow up: progress tracking and

corrective actions

Why the BENCHMARKING?

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Analytical approach

How broadly does a country define its NBBP goals?

What kind of outcomes does a country pursue? 1) Deployment 2) Adoption 3) Integration

What does a country put in place to ensure implementation?

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Countries researched

Qatar

South Africa

Croatia

Finland

France

Sweden

UK

South Kora

Malaysia

Singapore

Australia Brazil

Argentina

Chile

Costa Rica

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Main sources Country Main source document Other

Argentina Argentina Conectada Decrees and sectoral policies

Australia National Digital Economy Strategy

Brazil Programa Nacional de Banda Larga Decrees and sectoral policies

Chile Agenda Digital Imagina Chile Decrees and sectoral policies

Costa Rica National Broadband Strategy Digital Social Agreement

Croatia Strategy for Broadband Development Implementation Programme

Finland Productive and Inventive Finland Broadband for Everyone

France Feuille de route du Gouvernment sur le numerique France Tres Haut Debit

Malaysia National Broadband Initiative Digital Lifestyle Malaysia

Qatar National Broadband Plan National ICT plan

Singapore Intelligent Nation 2015 Masterplan

South Africa South Africa Connect

South Korea U-Korea Masterplan

Sweden ICT for Everyone Broadband Strategy

UK Britain’s Superfast Broadband Future Government Digital Strategy

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Research structure

SCOPE TARGETS IMPLEMENTATION TRACKING

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benchmarking NBBP in 15 countries 2014 “SCOPE”

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Scoping Targets Conceptualizing national ambition

Reach Level of ambition /stretch!

How far away are the goals from the

current national situation?

Depth Reality of ambition

How detailed and well defined are the

goals?

(Outcomes)

Breadth Width of ambition

How wide reaching are the goals:

supply / demand side, sectors, etc?

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targets that Maximize impact

Deployment → Adoption → Integration

REACH

BREADTH

DEPTH

INFRASTRUCTURE

CONNECTIVITY

ADOPTION

CHANGE

IMPACT PYRAMID

Causality >

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NOT ALL PLANS ARE CREATED EQUAL

Area Number of countries

Infrastructure (Deployment)

Connectivity (adoption of BB)

Integration (demand)

How ambitious are the targets? Which sectors are covered? How clear are the targets, what will be done, by whom?

Most of the variance in plans found

In the targets concerning adoption and

Change i.e. integration of ICT

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benchmarking NBBP in 15 countries 2014 “TARGETS”

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principles of a good target

It should be the same for NBBP plan targets:

Poorly defined, unclear, over-ambitious targets are highly

likely to lead to failure

“Not everything that can be counted counts, and not

everything that counts can be counted” Albert Einstein

but also very important to retain a broader

view...

ACTIVITIES PROGRESS

Measurable More qualitative

≠ integrated approach

likely to be most

effective

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Different types of targets

Overall targets

Supply side targets

Demand side targets

Not always set

Most variable

Tend to be broad in aim

Often politically driven

Measurable and not measurable

Funding:

• Headlines but few details

Organisation:

• Minimal (unless “masterplan”)

Infrastructure: access / backbone

Different technologies (wireless)

New national BB networks

Enabling measures (planning)

Funding:

• Varies but often public funds

Organisation:

• Strong tendency for

government involvement

Targets aiming to increase ICT intensity outside

ICT sectors (supply).Considerable variability in

demand side targets in terms of:

• sector coverage

• ambition of goals

Funding:

• Ranges from direct to minimal

Organisation:

• Mostly separate sectoral plans,

government in facilitative role

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Different types of targets

Number 1 in the world to harness

infocomm to add value to the economy and

society

Overall targets

Supply side targets

Demand side targets

Fibre optic backbone covering 1,700 cities

to reach

97% of population

Various sectoral targets coordinated by

central telecoms funding organisation

(FONATEL)

Per capita GNP >USD 30K

Top 20 in quality of life index

New national broadband network

companies providing wholesale access to

fibre

Focus on seed funding

and facilitation by

sectoral public bodies

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Context is

important

Stage of ICT development

Early stages: Infrastructure and

connectivity

Developing: Driving demand and

efficiency

Advanced: Concerns about security,

privacy

Main focus on infrastructure and

coverage, with plans to facilitate ICT

use across a number of sectors

Still focus on infrastructure but with

specific demand side targets to

ensure important goals achieved

Assumed ubiquity and usage. Goals

now aim at leveraging capabilities

and embedding ICT in society

Different stages of Maturity > different targets

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BB infrastructure targets

Croatia

(2013)

Croatia

(2015)

Finland(2010)

Finland (2015) France (2017) and SA

(2016)

France (2022) Sweden

(2015)

UK (2015) and Costa

Rica (2014)

UK

(2017)

Argentina (2015) and SA

(2030)

Qatar

(2015)

Australia (2018)

Australia

(2018)

SA (2016)

South

Africa

(2020)

SA

(2030)

Sweden

(2022)

EU target (2020)

EU country target

Non-EU country target Singapore:

1 Gbps for 95% (2012)

South Korea:

100 Mbps to 1 Gbps for 100% (2012)

Bro

adband s

peed (

Mbps)

Population coverage (%)

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Internet take-up

Nearly all countries studied have connectivity targets

Type of

target Countries

Access

Take-up

Special

A mixture of different initiatives: • Free public wifi • Universal service • Special measures for elderly • Fiscal incentives • Rural communities

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Internet take-up

40m HH with internet access by 2014

Low cost retail BB packages at BRL 35 /mth (US$15) available in all municipalities

Fiscal incentives for smartphones (30% of retail price) and tablets (35%)

BB access as a universal service, guaranteeing 1 Mbps access to all

Top five OECD countries for HH broadband connectivity by 2020

Digital communities hub programme

Broadband for seniors programme

50% HH fixed and wireless BB penetration (2 Mbps) by 2010

75% HH fixed and wireless BB penetration (2 Mbps) by 2015

Community BB telecentres, 1m notebooks distributed to low income students

90% BB usage in all homes

100% computer ownership in all homes with school-age children

PCs and BB access for low income HHs, training for seniors and disabled

46m mobile subscribers with 1-2 Mbps by 2013

Subsidised PCs for low earners and free internet access centres in remote areas

Free and subsidised internet education programme

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Demand-side targets proxy for Integration

Sectors Number of countries

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E-government targets Country Information online

Connect Gov.

offices Emails not letters

Online

transactions User e-ID

Argentina

Australia ✔ ✔ ✔ ✔

Brazil ✔ ✔

Chile ✔ ✔

Costa Rica

Croatia ✔ ✔ ✔

Finland

France ✔

Malaysia ✔ ✔ ✔

Qatar ✔ ✔ ✔

Singapore ✔

South Africa

South Korea ✔ ✔ ✔ ✔

Sweden ✔ ✔

UK ✔ ✔ ✔

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E-government targets

• Digitisation of public information

• Online tax returns and e-payment

• E-procurement service for government

• Interconnection of public financial systems

• Official notices to be sent by email

• Government to be digital by default

• Define integrated framework for management of electronic

records

• Develop e-government services for transient workers via

mobile

• Ratify data privacy law

Implementation

methodology

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Education targets Country

Connecting

schools

Equipment

provision Skills and training Online courses Other

Argentina ✔ ✔


Brazil ✔

Chile ✔ ✔

Costa Rica ✔

Croatia ✔ ✔

Finland ✔ ✔

France ✔

Malaysia ✔ ✔ ✔

Qatar ✔ ✔

Singapore ✔ ✔ ✔

South Africa ✔ ✔


Sweden ✔

UK

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Education targets

• 100% of schools connected to broadband by 2020

• 60,000 PCs delivered to schools in 2014

• Provision of ICT training

• 80% of schools to have 4 Mbps internet connection

• 80% of schools to be connected to virtual e-learning

programme

• Training to support use of ICT

• Universities and higher education establishments to have

internet connectivity

• Computers for all secondary school students, training for

parents and teachers

• Online education and skills programme

• Tele-education development

Implementation

methodology

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Health targets Country

Connecting

hospitals Health records

Remote health

centres Telemedicine Other

Argentina


Brazil ✔ ✔ ✔

Chile

Costa Rica ✔

Croatia

Finland

France ✔ ✔

Malaysia ✔ ✔

Qatar ✔

Singapore ✔ ✔

South Africa ✔

South Korea

Sweden ✔ ✔

UK

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Health targets

• Digital hospital programme to improve information systems and

coordination

• Digital care programme to ensure end to end management of

patients as in and out patients

• Structured medical records

• National prescription database

• Development of innovative solutions for healthcare

• Authorisation and security systems to govern exchange of

patient information

• Establish e-health centres to serve public health facilities in

3,266 municipalities by end 2013

• Telemedicine development, introduction of IT health systems

• IT training for health professionals

Implementation

methodology

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benchmarking NBBP in 15 countries 2014 “IMPLEMENTATION”

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Different beliefs concerning government action

Government involvement

More control, more cost (public funds)

More market initiative, private capital

Fully government

financed and

controlled initiative

Completely private

sector financed and

operated initiative

Government inputs:

seed funding, facilitation, pilots

No single right answer:

It depends on the sector, the targets and the market context

In practice, countries’ approaches range across the whole spectrum

Government focus Focus on private More private More Government

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Different implementation approaches

Build the network

Leave demand to the

market

Build the network

and

demand, especially in

key sectors

central or closely

integrated plan

series of separate plans

How much coordination?

Central “masterplan“ driven by

Ministry, with main and cascading

sectoral targets

Three main plans and a series of

individual plans, based on type of

initiative and sector

Original (pre 2011) approach

Trusting current state of ICT

readiness

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Key supply side policy implementation considerations

BUSINESS MODEL TECHNOLOGY

SOLUTION

COVERAGE

GAP

EXISTING

INFRASTRUCTURE

SOURCE: BB Commission Working Together to Connect the World by 2020

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Supply side Economics of “ICT” Infrastructure

SOURCE: Ofcom Next Generation Access (NGA) consultations; Booz & Company analysis 2009.

Application Service

Provider

Active Coms. Service

Provider

Passive Infrastructure

Provider

Typical Elements Share of Investment Competition intensity Pay-back time

Mast, ducts, fiber

Switching & Routing

Application & Content 5%

25%

70%

High

Medium

Low

1-2 years

5-7 years

12-15 years

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A solutions need to be found for each step of the broad

band supply chain.

Bandwidth needs to be available through out all the way

to the Access Network.

The Access Network makes up a significant share of

total network investments.

Different network operating models and regulatory

innervations are available.

Broadband supply chain

International

Connectivity

Access

Network

National Backbone

Metropolitan

Network

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Network business models

› RSP = Retail Service Provider, providing the services

› B.W. = Bandwidth Wholesaler, investing in and operating the active layer

› I.O. = Infrastructure Operator, investing in and operating the passive layer

Single

Vertical

Operator

B.W. & I.O.

RSP RSP RSP

I.O.

RSP RSP RSP

B.W. B.W. B.W.

I.O.

RSP & B.W.

RSP RSP RSP

I.O.

B.W.

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ADL 5 MODELS OF supply-side implementations Invest or regulate?

SOURCE: Arthur D Little National Fibre Strategies, 2013

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Content of NBBP Policy Document 10 Key ICT policy issues to consider

ICT Supply Side

“Roll-out” of ICT infrastructure

Scarce resource management Market Efficiency

3. Spectrum Management 1. National Broadband Plans 2. Network Regulation

New consumer expectations, value-chain shifts and new business models

ICT empowerment for increased innovation and efficiency in industrial sectors

ICT Demand Side

Privacy Protection & Innovative Uses of Data, Cloud

5. Media & Content Regulation 4. Industrial Internet /

Internet of things 6. Data Protection &

Data Driven Innovation

Horizontal frameworks impacting ICT Supply and Demand side

Market access, Digital Services, Cross Border Data Flows,

Meta Regulation Investment Incentives, Licensing, Diffusion

8. Trade Policies 7. Internet governance 9. IPR

Resilient ICT infrastructure and offensive & defensive measures protecting against cyber-attacks

10. Critical infrastructure and Cyber security

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NBBP BENCHMARK STUDY | Public | © Ericsson AB 2016 | 2016-04-15 | Page 41

Organizing implementation

• Must be there

• Not enough (hygiene factor) Buy-in from the

top

• Critical to success of plan

• Co-ordinate, drive, monitor

Central co-ordinating

body

• Required to handle details

• Aims and actions must fit plan Specialist

departments

Not always a single dedicated body but then harder

to drive success of plan? Establishing a new dedicated body sends clear

signal of intent

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Organizing implementation

Central government /

Prime minister’s office

Special commission

Ministry for electronic

communications

National regulatory authority

More likely to be

effective in

coordinating actions

across sectors

Tendency for central control for

implementation, funding

and monitoring

Variety of implementation approaches:

• central and sectoral programmes

• funding models (direct to seed funding)

• laws, regulations and policy goals

• monitoring still normally done centrally

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NBbP Governance Country X

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Minimizing risks & corruption separation of duties

Sponsor

Debt Holders

Insurance Company

Rating Agencies

Construction

contractor

Special

Purpose

Vehicle

Operations and

maintenance

contractor

End users of

the

infrastructure

and services

Procuring

authority

Equity finance

Debt finance

Debt Insurance

Debt Rating

Building

contract

Service

contract

Contract enforcement

Service fees &

subsides

User fees

Services and quality

delivered

SOURCE: European Investment Bank

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Case study: e-government

• Driven by Ministry and NRA

• Facilitating legal changes required

• Research required into user needs

• Interaction between government

departments

• Driven by central government and

ministries

• Policy changes

• Interaction between government

departments

• Each government department responsible

for its own plans and must publish its own

digital strategy

• Monitoring by communications ministry

• Define integrated framework for management of electronic

records

• Develop e-government services for transient workers via

mobile

• Ratify data privacy law

• Digitisation of public information

• Online tax returns and e-payment

• E-procurement service for government

• Interconnection of public financial systems

• Official notices to be sent by email

• Government to be digital by default

IMPLEMENTATION

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Case study: education

• Universities and higher education establishments to have

internet connectivity

• Computers for all secondary school students, training for

parents and teachers

• Online education and skills programme

• Tele-education development

• National broadband network scheme

• Funding: digital education programme

• Funding: education and skills programme

• Trial to develop material

• National Board of student aid, Ministry of

Education

• Funding: scholarship programme

delivering PCs to successful candidates

• Funding for ICT training

• PPP financing

• MYR 1.5bn (USD 468m) contract awarded

by Ministry of Education

• 100% of schools connected to broadband by 2020

• 60,000 PCs delivered to schools in 2014

• Provision of ICT training

• 80% of schools to have 4 Mbps internet connection

• 80% of schools to be connected to virtual e-learning

programme

• Training to support use of ICT

IMPLEMENTATION

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Case study: health

• Funding from 2007 to 2013 of BRL 182m

(USD 77m)

• Programme coordinated centrally by

Ministry of Health but implemented at state

level

• Central government programmes as part of

national health strategy

• Care programme has €80m funding

• Part of national e-health strategy – jointly

backed

• Separate responsibilities for each

programme

• Test bed for innovation

• Funding for authorisation

• Establish e-health centres to serve public health facilities in

3,266 municipalities by end 2013

• Telemedicine development, introduction of IT health systems

• IT training for health professionals

• Digital hospital programme to improve information systems and

coordination

• Digital care programme to ensure end to end management of

patients as in and out patients

• Structured medical records

• National prescription database

• Development of innovative solutions for healthcare

• Authorisation and security systems to govern exchange of

patient information

IMPLEMENTATION

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benchmarking NBBP in 15 countries 2014 “TRACKING”

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Measuring progress Monitoring mechanisms

Country Planned Body Publication Interim targets

Argentina ✔ ✔ ✘ ✘

Australia ✔ ✔ ✔ ✘

Brazil ✔ ✔ ✔ ✘

Chile ✘ ✔ ✔ ✘

Costa Rica ✘ ✘ ✔ ✘

Croatia ✔ ✔ ✔ ✘

Finland ✔ (and review) ✔ ✔ ✔

France ✔ ✔ ✔ ✔

Malaysia ✔ ✔ ✔ ✔

Qatar likely likely ? ✘

Singapore ✔ ✔ ✔ ✔

South Africa ✔ ✔ soon ✔


Sweden ✔ ✔ ✔ ✔

UK ✔ ✔ ✔ ✘

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Measuring Achievements

Market Competition

Customer Access

Business Access

Digital Literacy

Public Sector

Private Sector

LINK IMPACT KPIs TO OUTCOMES THAT MATTER FOR THE CHANGE YOU WANT

TO ACHIEVE

Qatari NBBP EU Digital Agenda /// CITY INDEX

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benchmarking NBBP in 15 countries 2014 “SUMMARY”

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KEY FINDINGS

Countries at different stages of ICT development tend to have different priorities and scope for their NBBP

Other local factors can also be influential

At face value, all NBBPs seems to cover all levels of ICT targets: infrastructure, connectivity and integration

But looking more closely shows this can be misleading

SMART principles are a good starting point for setting effective targets

But qualitative targets are important too – focus on real progress

Not all countries set overall targets

Demand side targets are most variable in nature

Detailed targets are easier to measure

Central government control and funding is often used but not always necessary

Clear responsibility for coordination and performance monitoring is important

Level of detail in targets and level of government control can reflect the stage of ICT development – more

confidence in future success?

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benin, 25 – 28 april 2016 national broadband plans

News & Politics