benelux forum 2014 - alliance remote gateway & alliance managed operations

20
Alliance Remote Gateway BNL forum March 2014 Michel Desmet Technical sales expert

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Presentation from the SWIFT Benelux Forum held in La Hulpe on 19/20 March 2014.

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Page 1: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Alliance Remote Gateway

BNL forum March 2014

Michel Desmet – Technical sales expert

Page 2: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

BNL forum March 2014 - Alliance Remote Gateway 2

Alliance Remote Gateway

is Alliance Gateway

in the cloud

Page 3: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

What is Alliance Remote Gateway?

3

Alliance

Connect

Alliance

Access

or

Alliance

Entry

HSMs

Alliance

Gateway

Customer premises

SWIFT

Customer

premises

Customer premises

Alliance Remote Gateway

Back-office

applications

Replace your

Gateways,

SNLs, HSMs

Alliance

Connect*

BNL forum March 2014 - Alliance Remote Gateway

* All Alliance Connect versions are supported (Bronze / Silver / Silver+ / Gold), optional internet

Page 4: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Alliance Remote Gateway – Light footprint

BNL forum March 2014 - Alliance Remote Gateway 4

2

SWIFT security tokens (USB) * support for software certificates coming soon

1

SWIFT VPN boxes (Alliance Connect) • All options supported (Bronze/Silver/Silver+/Gold)

allowing to connect using leased lines and/or internet

• Secure & reliable, with resiliency built-in

3

Alliance Access or Entry on Windows, Linux,

AIX and Oracle Solaris

Simplify your systems:

• No need to run Alliance Gateway, SWIFTNet Link or HSMs at your premises

• No need for additional software (just Alliance Access or Entry at release level 7.0.65 or higher)

Page 5: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Alliance Remote Gateway – Highlights

BNL forum March 2014 - Alliance Remote Gateway 5

Alliance Gateway hosted by SWIFT

Peace of mind through SWIFT’s highly secure

and reliable operations and support

Less complexity, effort, and infrastructure for you

No change to features, screens and

integration capabilities of Access or Entry

All SWIFT messages, all SWIFT flows

including FIN, InterAct, FileAct and Browse

Page 6: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Consider Alliance Remote Gateway if …

• You want the benefits of Alliance Access or Entry at your premises

without needing to operate Alliance Gateway, SWIFTNet Link and

HSMs

• You want to reduce technical complexity, effort and infrastructure

for SWIFT messaging, while keeping control and application

integration at your side

• You want to reduce your total cost of ownership (TCO)

BNL forum March 2014 - Alliance Remote Gateway 6

Alliance Remote Gateway is designed for customers with

up to five BIC-8 destinations, up to 20 concurrent users,

and low-to-medium message volumes (up to Alliance

Gateway band 5)

Page 7: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Alliance Remote Gateway Pricing

BNL forum March 2014 - Alliance Remote Gateway

Messages and files sent are charged

as per standard SWIFT prices

7

One-time setup fee

Yearly subscription fee replaces Alliance Gateway, SNL & HSM yearly fees

Contact your SWIFT representative for an offer

Page 8: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

What is included

in the ARG yearly fee?

BNL forum March 2014 - Alliance Remote Gateway 8

• Subscription to Alliance Remote Gateway

− Replaces SAG, SNL, HSM box licenses

− Software is part of Access/Entry – no

additional software required

• For max. 5 BICs, max. 20 Browse users

• Max. 20 USB security tokens

− Customer gets 10 tokens by default

− Customers can request 10 more (free)

• PKI certificates related to the tokens

• Standard set of PKI certificates for signing

SWIFTNet live & test traffic

• Standard Plus support from SWIFT

• Access/Entry license & maintenance fees

• Alliance Connect fees

• Other elements needed to connect to

SWIFT, such as:

− Messages & file traffic (NBI)

− Minimum NBI fee (if applicable)

− BIC / LT yearly fee

− User Handbook subscription

− RMA yearly fee (if FIN)

− MA-CUG/SCORE subscription (if

applicable)

− Subscription to applications and services

such as Sanctions Screening, Browse

services …

• Additional (>20) tokens & PKI certificates

Other elements on your

SWIFT bill stay the same

Page 9: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Setup and Support Services

BNL forum March 2014 - Alliance Remote Gateway 9

• Remote setup and assistance with activation • End-to-end migration management • Customisation to your specific needs (*)

Setup

• Assistance with migrating FTA/FTI of Alliance Gateway to Alliance Access (*)

• Other options available – ask your SWIFT representative (*)

Additional options (*)

Operations / Support

• Standard+ Support (Global 24*7*365) • Highly secure and reliable SWIFT Operating Centres

(*) Additional charges will apply

Page 10: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

BNL forum March 2014 - Alliance Remote Gateway 10

Integrated

service

offering

Best-in-class SWIFT security,

reliability and

support

Cost-effective Save money by

letting SWIFT host

technical

components

Light footprint Cloud-based

Gateway solution

Peace of

Mind

Full-featured

All SWIFT message

types, SWIFTNet

flows and Browse

services

Page 11: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

BNL forum March 2014 - Alliance Remote Gateway 11

Q&A

?

Page 12: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

BNL forum March 2014

Alliance Managed Operations

Pieter Van Vlaenderen – Account Director BeNeLux

Page 13: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Alliance Managed Operations SWIFT operational Excellence at your premises

Alliance

Managed

Operations

• Free-up time to focus on your core business

• Data control and privacy

• Expert service delivery with clear roles and

responsibilities

• Predictable cost and scalable resources

• Proactive risk mitigation

Benefits

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Scope

• SWIFT software (residing at your premises) remotely managed by our experts

Page 14: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Standalone Access

Alliance Managed Operations Where are you spending your time today?

Business

Applications Alliance Web Platform

Mid

dle

ware

Alliance Access VPN

SWIFT Managed

Your premises

Alliance Gateway

HSM

• Expert SWIFT knowledge required in-house

• Distraction from core business

• Higher risk due to manual actions

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 15: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Standalone Access

Alliance Managed Operations What's included?

Business

Applications Alliance Web Platform

Mid

dle

ware

Alliance Access VPN

SWIFT Managed

Your premises

Alliance Gateway

HSM

• Continuous remote monitoring

• Proactive troubleshooting and problem resolution

• Housekeeping and recurring operations

• Change management and release management

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 16: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Standalone Access

Alliance Managed Operations What's included?

Business

Applications Alliance Web Platform

Mid

dle

ware

Alliance Access VPN

SWIFT Managed

Your premises

Alliance Gateway

HSM

• Continuous remote monitoring

• Proactive troubleshooting and problem resolution

• Housekeeping and recurring operations

• Change management and release management

ARG

New flavour

of AMO

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 17: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Delivery

Setup

Assessment

Alliance Managed Operations A step-by-step implementation process

In depth requirements definition, feasibility assessment,

solution design and business case analysis

Service setup and alignment with best practices

Service piloting and shadowing period

Service Live delivery and

responsibilities hand-over

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 18: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

• Engineer, design and setup the SWIFT software suite and security

devices according to best practices to ensure service delivery.

• Comprehensive Infrastructure Health Check and detailed

recommendations for best practices implementation

• Continuous advanced application health monitoring with

proactive alerts

• Proactive problem resolution & remote assistance

• Interface application operations (backup & archive,

housekeeping, failover testing, …)

• Periodic configuration and log review

• (supplemented by on-site interventions when required)

• SLA with agreed roles and responsibilities and SLA Reporting

• Implement functional change requests (e.g. new message

partners, routing, ...)

• Maintain best practice configuration, including patches and TIP

solutions/ workarounds

• Support and manage patch upgrades

Service setup

Operational

care

Change

management

Alliance Managed Operations Service description

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 19: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

SWIFT Benelux Forum 2014 - Alliance Managed Operations

Page 20: Benelux forum 2014 - Alliance Remote Gateway & Alliance Managed Operations

Thank you

20 BNL forum March 2014 - Alliance Remote Gateway