benefits of the hyper-v cloud - canadian web hosting web hosting_vps...any bottlenecks and ensure...

Canadian Web Hosting (www.canadianwebhosting.com) is an independent company, hereinafter referred to as CWH. This document includes data that shall not be disclosed outside and shall not be duplicated, used or disclosed – in whole or in part – for any purpose other than to evaluate identified services.

CA Cloud Overview Benefits of the Hyper-V Cloud

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Canadian Web Hosting | CA Cloud Overview Proprietary and Confidential: Not to be duplicated, used or disclosed – in whole or in part – for any purpose other than to evaluate this information

CA Cloud Overview

Canadian Web Hosting’s on-demand CA Cloud solution gives

customers the ability to allocate resources as you need them, and

customize a solution that is designed to significantly improve uptime

and reliability. Our CA Cloud platform is a multi-cloud, multi-tenant,

multi-hypervisor software system that enables cloud deployment and

comprehensive management for end-users. We offer enterprise

grade hardware, automatic-healing technologies and store your

data on a redundant enterprise storage devices using RAID 50 and

RAID 10. The hypervisors that host the servers are connected to the

centralized network attached storage via high-speed links to avoid

any bottlenecks and ensure high performance for I/O operations.

What this means is that when you combine the CA Cloud, with Canadian Web Hosting’s

proven expertise and partner certifications with Microsoft, Citrix and VMware; clients will get the

following benefits with every plan:

50 to 70% savings when compared to other cloud solutions

Rapid setup, with the ability to be up and running in minutes

Instant scalability with the ability to add more servers in minutes

Robust security with a hypervisor layer that insulates your environment

Industry best hardware with the fastest servers available

Enterprise grade firewalls that delivers fully managed protection

Daily server snapshots protects your data

24/7 server monitoring and support

Greater than 99.99% uptime ensures that your site is online

SSAE 16 Type II SOC 1 Certification

Safe Harbor Compliant

Cloud Deployment Models One of the unique advantages of the CA Cloud platform with Microsoft’s Hyper-V is the ability to

support deployment of multiple cloud hosting models by leveraging advanced hardware

virtualization/paravirtualization architecture that enables support of:

Public clouds

Private clouds

Hybrid clouds (dedicated servers with cloud failover)

VPS clouds (node-based)

CA Cloud Overview Proprietary and Confidential: Not to be duplicated, used or disclosed – in whole or in part – for any purpose other than to evaluate this information

Cost Savings Factors The question of outsourcing your server infrastructure can be a daunting challenge for many

organizations, and when looking at virtualization it adds some uncertainty that can present a

roadblock to future savings. The goal of our CA Cloud services is to provide enterprise-grade

reliability, efficiency and security that when combined create an avenue that allow you to

significantly lower your footprint and cut operating costs. Today, most companies spend about 60

percent of their IT budgets on infrastructure and operations and by engaging the CA Cloud and

consolidating your current infrastructure you can expect an annual savings of 25 to 40% annually.

Consolidation: The physical aspects of your IT infrastructure—server hardware, storage, network connectivity and power consumption—all cost money. The CA Cloud lets you deliver more with less and through server consolidation studies have shown an annual savings of 15 to 20 percent per year. You are able to drive cost savings by reducing equipment costs, reduced energy usage, system software licenses, warranty services, as well as consolidating workloads; each of which previously required its own server hardware, into virtual machines (VMs) running on fewer physical machines. You eliminate the need to purchase, manage, maintain and power those machines, and focus instead on running the VMs themselves. The fewer machines you have, the less money it costs.

Scalability: Planning for peak workloads is one of the most common causes of maintaining greater capacity than you’d normally require. Again, this traditionally means more hardware, software and other resources. For example, if you run a seasonal application, you’ll need to plan for a spike in transaction traffic over that season. You may spend the rest of the year maintaining unused capacity, just to be ready for the occasional spike. Moving your infrastructure and applications onto the CA Cloud lets you quickly add and allocate additional capacity when you need it—and you won’t have to maintain it year-round.

Reliability: Whether caused by a hardware failure, human error or a power outage, downtime costs money. CA Cloud virtual servers are contained entirely as a software object, so you can easily and seamlessly migrate them to other physical hardware whenever necessary. Features like Live Migration (for more information about Live Migration, see page 9). In addition, with increased uptime you are also able to decrease the internal IT support required to run and maintain your servers.

Agility: The CA Cloud brings an unparalleled level of agility and flexibility. You can manage and maintain servers as discrete software components, rapidly create new servers from pre-defined and configured images, and reallocate resources to optimize performance and stability including Dynamic Memory. You increase the efficiency of your IT resources and, most importantly, your time. As an example, by simply automating staff processes that currently exist companies can expect an annual savings of 6 percent including improved business and process efficiencies with fewer errors.


CA Cloud Hardware Architecture

CA Cloud Servers are designed to optimize cloud scalability, resilience, ease of use and ease of

maintenance for our customers. We built our CA Cloud system using Dell hardware with

virtualization that includes Hyper-V to drive maximum efficiency by:

Optimizing the infrastructure for exceptional virtualization performance and energy

economy to run client business-critical applications.

Tightly integrated solution that is easily deployed and managed, thereby allowing us to

respond to customer needs faster.

A virtualization environment built on a trusted hypervisor and enterprise grade hardware

layer.

Our cloud infrastructure utilizes the following components exclusively for the CA Cloud, which is built

around our SSAE 16 (type 2, formerly SAS70 Type II) and CSAE 3416 (type 2) certifications including

our Tier III datacentres that use only Tier 1 bandwidth guarantying a 100% Network SLA. Our 100%

redundant hardware infrastructure includes:

Dell R610 PowerEdge Servers

Dell Equalogic PS6500, PS6010XV SANs

Dell PowerConnect 8024F Managed Switches

Windows Server 2008 Data Centre with Hyper-V

Microsoft Hyper-V Management Console


Physical Layout The CA Cloud is a true cloud system that can self-heal and utilizes automatic failover; multi-

hypervisor support; dynamic resource allocation; and multi-layered security. Described below is a

basic high-level layout of the CA Cloud hardware configuration.


Virtual Layout

When you combine the physical hardware with Microsoft Server and Microsoft Windows Server, you get a full suite of services and a true cloud system including self-healing technologies, live migration, true high availability, multi-hypervisor support; dynamic resource allocation; and multi-layered security. Listed below is a layout of the virtualization architecture utilized by the CA Cloud and Microsoft Server with Hyper-V.


Features and Benefits

One of the primary goals we had in creating a 100% Canadian cloud solution was to help our clients

quickly realize a return on investment without sacrificing productivity or security of their data.

Unlike many competing products, the CA Cloud is 100% Canadian –owned and –operated, thereby

giving our customers the benefits of the cloud without having your data to ever leave Canada. When

combined, our solution (people, process and technology) deliver predictable outcomes for our clients

and address real business issues. When engaged, here are some the cost savings our clients receive

over the short- and long-term.

Security

Our security is more than just a statement; it’s a combination of industry leading infrastructure,

hardware, software and procedures. With Hyper-V Cloud Servers, we can ensure complete isolation

of resources between virtual environments resulting in the most robust virtualization solution for

your applications. Our solution integrates a firewall engine that includes service-oriented to restrict

access to specific services by IP and subnet. The CA Cloud Hyper-V deployments follow a similar

setup as demonstrated below.


Cluster Nodes (up to 16)

Shared Storage

Failover

Failover

Failover

Virtual Hard Disks

(VHD)

System Center

Operations Manager

System Center

Configuration Manager

System Center Virtual

Machine Manager

System Center Data

Protection Manager

SQL Server 2005

We achieve this through use Microsoft’s Authorization Manage, and Role-Based Access Control that

allows us to secure the virtual machines, configuration files and data. Our security policies are based

on Microsoft’s Hyper-V Security Guide that focuses on three primary areas:

Hardening Hyper-V: each installation of Hyper-V is focused on security and includes

measures to reduce the attack surface of any server running Hyper-V and advanced

configuration of network and storage devices to limit access.

Delegating Virtual Machine Management: each setup follows a strict delegation protocol so

that virtual machine administrators only have the minimum permissions required through

the use of Microsoft’s Authorization Manager (AzMan) and System Center Machine Manager

(VMM 2008)

Protecting Virtual Machines: Each installation includes restrictive protocols that limit file

system permissions, encryption, and auditing including hardening and updating each

operating system instance running on the virtual machine.

In addition, our network utilizes some of the most advanced technologies available in the

marketplace today including anti-spoof and anti-sniff firewalls, and our Tipping Point Intrusion

Prevention System that prevent outsiders from getting in.

High Availability and Failover A significant advantage to using Hyper-V as the virtualization layer is that Failover clustering has been

a component of Microsoft Windows server products for many years and Microsoft has a proven track

record with these technologies. With Hyper-V, we have integrated failover clustering as part of the

CA Cloud high-availability strategy for your virtualized infrastructure. The CA Cloud failover cluster

consists of multiple servers (nodes) that are connected through multiple network links, one of which

enables monitoring the status of each node. The nodes monitor each other using a network

heartbeat to determine if nodes are responsive. If a node becomes unresponsive, your application or

website running on the failed cluster

node will be restarted on another

cluster node after it has taken

ownership of resources.

In the months ahead, our CA Cloud will

integrate geographically-dispersed (or

stretch) clusters that can also be

implemented without requiring custom

or specialized hardware. This provides

you with the ability to implement a

failover cluster that can manage unplanned downtime by failing over to another local node in the

case of a single server failure, or to a node in another geographical region in the event of a more


severe local disruption such as might be caused by an extended power outage, natural disaster, or

other large-scale problem.

Live Migration One of the biggest additions to Hyper-V is the Live Migration capability. With Hyper-V™ Live

Migration, we can move running VMs from one physical host to another without any disruption of

service or perceived downtime. It achieves this by moving running VMs with no impact on VM

availability to customer end-users. A live migration is deterministic, meaning that our administrators

that initiate the live migration control which server node is the destination for the live migration. The

guest operating system of the migrating VM is unaware the migration is happening, so no special

configurations are needed. Since Hyper-V live migration can move running virtual machines without

downtime; it will facilitate greater flexibility and value:

• With multiple CA Cloud Hyper-V physical hosts, we are able to move running VMs to the

best physical computer for performance, scaling, or optimal consolidation without impacting

users.

• With multiple Hyper-V™ physical, we are able to service our systems in a more controlled

fashion, scheduling maintenance during regular business hours.

Described below is a sample “Live Migration” process that would occur when we move virtual

machine from the source host over to the destination host.


Protect Critical Data For the first time ever, customers

have access to a web hosting cloud

with enterprise-class resilience

including self-healing architecture

that ensures your site is online - all

the time. Using integrated Dell

backup technology, a disk-based

backup and recovery solution. We

are able to decrease downtime and

improve reliability with enhanced business continuity and disaster recovery methodologies. Backups

are encapsulated to include OS, backups, applications and data that all fall within your Recovery Time

Objectives. Demonstrated below is an overview of the backup process.

Disaster Recover and Business Continuity A key component of business continuity. Natural disasters, malicious attacks, and even simple

configuration problems like software conflicts can cripple services and applications until

administrators resolve the problems and restore any backed up data. Leveraging the CA Cloud

clustering capabilities with Windows Server 2008, Hyper-V supports disaster recovery (DR) within IT

environments and across data centers, using geographically dispersed clustering capabilities.

Combined with that, Hyper-V utilizes business continuity features such as live backup and quick

migration that enables more stringent uptime and response metrics.

Dynamic Memory Combined with our CA Cloud, Windows Server 2008 R2 with SP1 with Dynamic Memory enables our

customers to better utilize the memory resources of Hyper-V hosts by balancing how memory is

distributed between running virtual machines. Memory can be dynamically reallocated between

different virtual machines in response to the changing workloads of these machines. Dynamic

Memory enables more efficient use of memory while maintaining consistent workload performance

and scalability.

Real-Time Provisioning and Scalability Reaching your maximum capacity in a typical dedicated server can result in downtime with a painful

maintenance window as you upgrade your server, and/or migrate to a new machine. Through Live

Migration and System Centre Virtual Machine Manager (SVCMM), we can move your entire running

virtual machine instantly from one server to another with zero downtime, and we also have tools

that give us the ability to customize the amount of CPU, memory or disk utilization with the click of a

button.


SSAE 16 Type II SOC 1 Certified Canadian Web Hosting is SSAE 16 Type II SOC 1 and CSAE 3416 Type II

(formerly SAS70 and CICA 5970 audit standards) certified and

successfully demonstrated that our procedures and controls have

been tested by an eligible 3rd party. The audits provide assurances

that Canadian Web Hosting customers are in secure, reliable and

effective operating environments that have the proper controls for

Internet operations and highly available IT services. This includes

datacentre security, customer security, data storage, access and

security.

About Canadian Web Hosting

Since 1998, Canadian Web Hosting has been delivering proven and reliable web hosting solutions

that are 100% Canadian -owned and -operated. What this means, is that no matter the service, you

can be assured that your data will stay in Canada. Our cloud hosting services utilize data Centre’s in

Toronto and Vancouver, which means that your private information never leaves Canada and meets

all Canadian privacy requirements.

Toronto (151 Front)

151 Front Street Toronto, ON M5J 2N1, Canada

Vancouver B.C. 555 West Hastings Street Vancouver, BC V6B 4N5, Canada

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