benefits of emotional intelligence
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The Benefits of Emotional IntelligenceMay 31, 2012
Presented by: Marcia Hughes, President
Collaborative Growth
For audio, it is recommended you dial inA copy of the slides + recording will be available post webinar
AUDIO: 1-877-668-4493Access Code: 668 447 619
Event password: 1234WebEx Support: 1-866-863-3910
1) What emotional intelligence (EI) is and how it applies to your business
2) Where, why and when to incorporate EI into your workforce development strategies
3) Practical tips on building EI and assessments to support your success.
4) A list of resources to support your success with in building emotional and social intelligence for your leaders and teams.
You Will Learn
A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Critical for Individuals and Teams
What is Emotional Intelligence?
Self:Recognizing your own emotionsManaging those emotions internally Expressing them to others
Other:Recognizing emotions of othersResponding effectively to the emotions of others
EQI Relates To
• Key to 27% to 46% of workplace success (BarOn, MHS)
• 85-95% of the difference between a “good leader” and an “excellent leader” is due to emotional intelligence (Daniel Goleman)
• Emotional Intelligence counts for more than IQ and a lack of it is highly correlated with failure in top positions. (Claudio Fernandez-Araoz of Egon Zehnder International)
EQI is a Must-Have Leadership Skill
80
85
90
95
100
105
110
EQ-i Subscales
EQ
-i S
ub
sc
ale
Sc
ore
s
Successful Leaders Unsuccessful Leaders
Successful vs. Unsuccessful LeadersSuccessful vs. Unsuccessful Leaders
• Employee development to enhance productivity
• Skills enhancement for promotions
• Change management
• Hiring
• Conflict Resolution
Where
• Be Proactive
• Be Responsive
• Be Strategic
When
• Assessments give you solid data – don’t guess, that’s what makes it “soft” skills
• Focus on specific practical applications of EI – demonstrating empathy, effective assertiveness, realistic optimism
• Take advantage of developed strategies for growing skills• Build EI development into your plan for measurable
success
Practical Tips
EQ-i2.0 Model
TESI
Empathy which is demonstrated by understanding the emotions people are communicating and responding to them. This is key to building trust, engagement and passion.
Focus on Specific Skills such as:
• Team Development with TESI: www.EITeams.com; [email protected]
• Individual Development with EQi 2.0: www.mhs.com; http://www.cgrowth.com/emotionalintelligence.html
• Emotional Intelligence in Action, Hughes and Terrell
• The Emotionally Intelligent Team, Hughes and Terrell
• EQ Edge, Stein and Book
Resources
Marcia HughesPresident, Collaborative Growth
Jay RosalesDrake International
Contact Information
• By attending today’s webinar, you have automatically been entered to win a copy of The Emotionally Intelligent Team, which has been co-authored by Marcia
• If interested in receiving copies for your team, or for more information, please contact Marcia
Congratulations!
June 7th, 2012, 12:00 pm EDT to 12:30 pm EDT
Introduction to Health Hazards in the Workplace >> Presented by Kathleen Collins, Health & Safety Manager, Drake International
Register at http://drake-webinars.com
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Drake International:
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Blog: www.drakepulse.com
Facebook Page: /drakeinternational
Twitter: @drakeintl
Collective Growth:
Web: www.CGrowth.com
Web: www.EITeams.com
Thank You