benefits and privileges_2014
DESCRIPTION
useless documentTRANSCRIPT
-
About JetPrivilege + Benefits and Privileges
-
Jet Airways (I) Ltd.
About JetPrivilege
5 Membership Tiers
Blue: Base tier
Blue Plus: After accumulation of 5 Tier Points or 7,500 Tier JPMiles in any six month time-frame. Blue Plus tier is reviewed
only for an upgrade and the tier will not change to Blue
Elite Tiers: Silver, Gold and the exclusive Platinum created especially for our most frequent flyers
Membership Cards / Pack
Members will receive a new card at their preferred mailing address recorded in the account within 3-4 weeks of tier change.
Blue: On upgrading to the Blue Plus tier. However, Blue members can login into their JetPrivilege account online and print a card
Blue Plus: On earning 5 Tier Points or 7500 Tier JPMiles. With the Blue Plus tier, the member can enjoy an added benefit - No
Downgrade, which means the tier will be reviewed only for an upgrade to Silver, Gold or Platinum status
Elite tiers - Silver, Gold and Platinum: On completion of the required Tier Points or Tier JPMiles. A welcome pack containing the
new membership card, baggage tags and voucher(s) will be sent. For details on upgrade vouchers and baggage tags please visit
the Upgrade Vouchers section of this document - page 30 - 32
While the elite tier is valid for a period of 12 months from the date of attainment, the membership card will have an extended
validity of one extra month (13 months). This ensures that the member does not miss out on any benefits till the new card reaches
him/her
In case of a tier upgrade the member can enjoy the benefits by simply quoting the JetPrivilege membership number till he/she
receives the new card
Members can replace or print a card online. Alternatively they can place a request with JetPrivilege Service Centre in writing. 500
JPMiles will be charged towards replacement
-
Jet Airways (I) Ltd.
About JetPrivilege
Dynamic Tier Review DTR
Unique to Jet Airways, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere in
the world. With DTR, upgrade to the higher tier is quicker and tier renewal is easier.
DTR evaluates a member's tier based on Tier Points and Tier JPMiles. Tier Points and Tier JPMiles are those earned on qualifying Jet
Airways, JetKonnect and Jet Airways codeshare flights. Also get rewarded with additional Tier Points and Tier JPMiles for flights in First
Class and Premire. Any classes not listed in the tables below will not be eligible for earning Tier Points and Tier JPMiles.
Tier Points
On Jet Airways, JetKonnect and Jet Airways codeshare flights
Cabin
Jet Airways and JetKonnect International
Codeshare
Flights International Within India
First Class 5 N/A 1
Premire 3 2 1
Economy 1 1 1
-
Jet Airways (I) Ltd.
About JetPrivilege
Tier JPMiles
Earning on Jet Airways (Effective August 01, 2014)
Cabin Class of travel TPM less than or equal to 500 TPM 501 and above (% of TPM)
First Class F, A NA 100% + 100% Cabin Bonus
Premire C, J, Z, I, P 750 100% + 50% Cabin Bonus
Economy
Y, M, T, U, N, L, Q,
S, K, H, V, O, W 500 100%
B, G 375 75%
Earning on JetKonnect (operated under the 9W code) (Effective August 01, 2014)
Cabin Class of travel TPM less than or equal to 500 TPM 501 and above (% of TPM) Premire C, J, Z, I, P 750 100% + 50% Cabin Bonus
Economy
Y, M, T, U, N, L, Q,
S, K, H, V, O, W 375 75%
B, G 250 50%
-
Jet Airways (I) Ltd.
About JetPrivilege
Earning on JetKonnect (operated under S2 Code) (Effective August 01, 2014)
Cabin Class of travel TPM less than or equal to 500 TPM 501 and above ( % of TPM)
Premire C, J, P 750 100% + 50% Cabin Bonus
Economy
W, Y, U, K, S, H,
E, X, N, Q, M, O,
G, R, I 375 75%
Z, V 250 50%
Earning on Jet Airways Codeshare flights operated by Partner Airlines
Cabin Class of travel % of Base Miles (TPM )
First Class F, A 100% + 100% Cabin Bonus
Premire C, J, Z, I, P 100% + 50% Cabin Bonus
Economy
Y, M, T, U, N, L, Q,
S, K, H, V, O, W 100%
B, G 75%
JetPrivilege programme uses Minimum JPMiles and Ticketed Point Mileage (TPM) as the basis for crediting JPMiles for flight activities
undertaken on Jet Airways and JetKonnect.
For codeshare flights operated by other airlines, where Jet Airways is the marketing carrier, flight activities are credited based on
the Ticketed Point Mileage (TPM).
The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and
destination city-pair.
Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com
-
Jet Airways (I) Ltd.
About JetPrivilege
Tier Upgrade
6 month Fast Track upgrade: On a daily basis, DTR looks at Tier Points and Tier JPMiles earned in the preceding 180 days;
offering faster tier upgrades based on frequency and recency of travel
12 month Standard upgrade: On a daily basis, DTR also reviews Tier Points and Tier JPMiles earned in the preceding 365 days
for a tier upgrade
Tier upgrade requirement as below:
Tier Upgrade
6-month Fast Track Upgrade 12-month Standard Upgrade
Tier Points Tier JPMiles Tier Points Tier JPMiles
Blue to Blue Plus 5 7,500 N/A N/A
Blue Plus to Silver 15 22,500 20 30,000
Silver to Gold 30 45,000 40 60,000
Gold to Platinum 45 67,500 60 90,000
-
Jet Airways (I) Ltd.
About JetPrivilege
Tier Renewal
With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier JPMiles earned in a 12month time-frame
preceding your tier review date:
If the 12-month criteria is not met, then the 18-month time-frame will be considered
If the 18-month criteria is not met, then the 24-month time-frame will be considered
With each increase in time-frame, the DTR reduces the number of Tier Points and Tier JPMiles, making tier renewal easier.
Tier Renewal
12-month criteria
18-month criteria 24-month criteria
Tier Points Tier JPMiles Tier Points Tier JPMiles Tier Points Tier JPMiles
Platinum 60 90,000 81 121,500 102 153,000
Gold 40 60,000 54 81,000 68 102,000
Silver 20 30,000 27 40,500 34 51,000
Blue Plus No Downgrade
Visit the Dynamic Tier Review section b on jetairways.com to calculate Tier Points and / or Tier JPMiles required for upgrade / renewal.
-
Jet Airways (I) Ltd.
About JetPrivilege
Validity of JPMiles
Like most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption up
to the end of the thirteenth quarter from the quarter in which they were earned.
For example, JPMiles earned in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 1st quarter of 2015
(i.e. March 31, 2015). JPMiles that are not redeemed before expiry, will lapse.
JPMiles will not lapse for JetPrivilege Platinum members. Any unredeemed JPMiles that are due to expire at the end of the said
quarter will be extended to the next quarter.
Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective of
the original validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred.
For example, if a Transfer of JPMiles is processed on January 25, 2013, the same will expire from the recipient's membership account
on March 31, 2014.
-
Jet Airways (I) Ltd.
Before you travel
e-Booking services at jetairways.com and jetkonnect.com
Online ticketing: Book, pay and print your tickets instantly.
IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call center over a secure IVR, and get your
tickets via e-mail, up to 2 hours prior to domestic flight departure and 4 hours prior to flight
departure for international flights
Get rewarded with Bonus JPMiles for online ticketing and IVR. For details, please visit the Earning JPMiles section of this document
page 25.
e-Check-in services at jetairways.com and jetkonnect.com
Web Check-in: Select your seat, print your boarding pass and proceed directly for security check.
Kiosk Check-in: New age Kiosks at select airports in India help you select your seat and print your boarding
pass at the touch of a screen, when traveling with only hand baggage.
e-services are subject to terms and conditions. For details, please visit jetairways.com
-
Jet Airways (I) Ltd.
Before you travel
Web Check-in timings
Class Category Check-in Within India International Check-in
First Class All JetPrivilege members / Guests NA 48 to 2 hours prior departure
Premire All JetPrivilege members / Guests 48 hours to 1 hour prior departure 48 to 2 hours prior departure
Economy
JetPrivilege Platinum / Gold members 48 hours to 1 hour prior departure 48 to 2 hours prior departure
Other JetPrivilege members and Guests 24 hours to 1 hour prior departure 24 to 2 hours prior departure
Counter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutes
The boarding pass must be stamped at the airport check-in counter
Available only on Jet Airways and JetKonnect marketed and operated flights and not codeshare flights
Kiosk Check-in timings
Kiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departure
Kiosk Check-in facility is available only on Jet Airways and JetKonnect flights (9W code) marketed and operated flights and not
codeshare flights
-
Jet Airways (I) Ltd.
Before you travel
Tele Check-in
Book your preferred seat by calling the Jet Airways reservations office and Tele check-in for your Jet Airways / JetKonnect flight
Tele Check-in timings for domestic flights within India
Class Category Check-in Timing
Premire All JetPrivilege members / Guests between 48 hours and 60 minutes prior to flight departure
Economy
JetPrivilege Platinum / Gold members between 48 hours and 60 minutes prior to flight departure
JetPrivilege Silver members between 24 hours and 60 minutes prior to flight departure
Collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), at least 50 minutes prior to domestic
Flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
Available only on Jet Airways and JetKonnect marketed and operated flights and not code share flights
The Airport Check-in Counters will close, as usual, 45 minutes prior to flight departure and Boarding Gates will close 25 minutes prior
to flight departure for all flights within India on Jet Airways and JetKonnect.
-
Jet Airways (I) Ltd.
Before you travel
Tele Check-in timings for international flights
Class Category Check-in Timing
Collect boarding pass with
preferred seat (blocked at
the time of Tele Check-in)
Airport Check-in
Counter closes
First Class/
Premire
All JetPrivilege members
/ Guests
between 48 and 4 hours prior
to flight departureat least 75 minutes prior to
flight departure60 minutes prior
to flight departure
Economy
JetPrivilege Platinum /
Gold members
between 48 and 4 hours prior
to flight departureat least 75 minutes prior to
flight departure60 minutes prior
to flight departureJetPrivilege Silver
members
between 24 and 4 hours prior
to flight departureat least 75 minutes prior to
flight departure60 minutes prior
to flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
-
Jet Airways (I) Ltd.
Reservations and cancellations
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Guaranteed reservations up to 24 hours prior to flight departure
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Guaranteed reservations up to 24 hours prior to flight
departure on a full-fare Economy ticket - Y / M class (9W
code) and W / Y class (S2 code) for flights within India
There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil this
Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)
International
Within India for Jet Airways and JetKonnect flights (9W
code) booked at jetairways.com
-
Jet Airways (I) Ltd.
Reservations and cancellations
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Seat Select Charges waived off
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Pre-reserve favourite seat in Economy (Seat Select)
without a charge, on select International and Domestic
flights within India, operated by B737 Aircraft series.
Visit jetairways.com for details on applicable routes / flights. This facility is available at our City / Airport ticketing offices only.
Cancellation fees waived on fares (flights within India)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Cancellation fees waived on fares (flights within India)
The membership number must be updated in the booking, to avail of this benefit
The waiver includes cancellation charges levied on tickets issued against a revenue published fare towards revalidation, refund or
reissue of a ticket
The waiver is not applicable on non-refundable tickets, No Show and Gate No Show
-
Jet Airways (I) Ltd.
At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Check-in at Dedicated Counters#
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Check-in at Dedicated Counters even when traveling in
Economy
Priority Stand-by
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Priority Stand-by at airport when traveling on a waitlisted
ticket##
# At applicable airports with Dedicated Counters. At other airports, JetPrivilege Platinum, Gold and Silver members can check-in at
Premire counters even when travelling in Economy.
## Members will enjoy the highest priority in the order of their tier status, at the time of flight closure, as per check-in procedures.
-
Jet Airways (I) Ltd.
At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Priority Baggage Tagging
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Priority Baggage Tagging
-
Jet Airways (I) Ltd.
At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Additional Baggage Allowance
Tier Benefit Applicable
on Blue
Blue
Plus Silver Gold Platinum
JetPrivilege HDFC Bank World /
Jet Airways ICICI Bank Sapphiro
Credit Cardholders / Jet Airways
American Express Platinum
Credit Cardholders#
Cabin baggage allowance (Within India and International)
On Boeing / ATR (w.e.f Apr 07,
2014 when traveling without
any Checked in baggage)*
7 kgs +
1 laptop
10 kgs +
1 laptop
10 kgs +
1 laptop
Checked in baggage allowance Within India
Within India On Boeing
aircrafts 10 kgs 15 kgs 20kgs
10 kgs
Within India On ATR aircrafts
w.e.f. Apr 07, 2014 15 kgs 20kgs
10 kgs
Checked in baggage allowance International
-
Jet Airways (I) Ltd.
To / from USA and Canada to /
from any destination 1 piece @ 23 kgs
NA
To / from India to Europe and
UK and vice-versa 1 piece @ 23 kgs
NA
All other sectors 10 kgs 15 kgs 20kgs
NA
International (wherever
applicable) 10 kgs 15 kgs 20kgs
NA
Additional baggage allowance is not allowance is not applicable on ATR / Partner Airlines / code share / international flights.
# For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two
allowances will apply. For example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or
a Jet Airways ICICI Bank Sapphiro Credit Cardholder or a Jet Airways American Express Platinum Credit Cardholders, he / she will
be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
-
Jet Airways (I) Ltd.
At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Lounge access
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Lounge access within India - (Self only)
Premire
Economy
Lounge access International - (Self only)
First Class / Premire
Economy
Lounge access will be offered at the departure airport, wherever available
For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a Jet Airways or JetKonnect flight
Lounge access is applicable only to the member and not applicable to accompanying guests
-
Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
The JetPrivilege programme offers you multiple opportunities to get rewarded with JPMiles on Jet Airways, JetKonnect and Jet Airways
marketed codeshare flights and when availing the services of our Programme Partners.
Earning on Jet Airways, JetKonnect and Jet Airways marketed codeshare flights please refer to the Tier JPMiles section
above.
-
Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Cabin Bonus (as shown above)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Cabin Bonus (% of Base JPMiles)
First Class 100% 100% 100% 100% 100%
Premire 50% 50% 50% 50% 50%
Additional Tier Bonus
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Tier Bonus (% of Base JPMiles) 10% 20% 30%
-
Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
JPMiles will be credited as per class flown
JPMiles will be credited as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade facility
and upgrading to class D/R on Jet Airways and class D on JetKonnect
The following are not eligible for earning of Tier Points or Tier JPMiles
- On Jet Airways: Class D (Redemption/Interline), E (Interline), R and X (Redemption)
- On JetKonnect: Class D (Redemption/Interline), L (Interline), and B (Redemption)
Bonus JPMiles on e-Services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares ie. G class on
Jet Airways and G/V class on JetKonnect. All these features are subject to other terms and conditions
Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
-
Jet Airways (I) Ltd.
Earn with Etihad Airways Required parameters are missing or incorrect.
= Jet Airways = Etihad Airways
Benefits (EY*/EY) (9W*/EY)
Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check - in
NA NA NA Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA NA NA NA NA
Priority Bag Tagging
NA NA NA
Lounge Access
NA NA NA Priority Boarding
NA NA NA
Tier Points/Tier JPMiles(Status Credit)
1 Tier Point 1 Tier Point 1 Tier Point 1 Tier Point 1 Tier Point
Tier Bonus JPMiles
NA NA 10% 20% 30%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
* EY*/EY Etihad Marketed and operated flights
9W*/EY Jet Airways marketed and Etihad operated flights
NA Not Applicable
* All the above benefits are for Self only and not for accompanying guests with the members
-
Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Bonus JPMiles for e-Services
Service Applicable
on Blue Blue Plus Silver Gold Platinum
Bonus JPMiles for e- booking services^ - Online/IVR
e-booking services
500 Bonus JPMiles
^ Applicable for e-booking services at jetairways.com and jetkonnect.com
Bonus JPMiles for e-booking services will be credited as applicable for relevant services
Subject to terms and conditions as published on jetairways.com
-
Jet Airways (I) Ltd.
Get rewarded with JPMiles with over 100 Programme Partners
JetPrivilege programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, dining, retail,
lifestyle, car rental, telecommunication and publishing. Get rewarded with Partner JPMiles and enjoy service benefits. For details please
visit the JetPrivilege Partners section on jetairways.com
Promotional Bonus
Avail of limited period Bonus JPMiles offers from Jet Airways, JetKonnect and Programme Partners whenever available and add to your
JPMiles balance.
Purchase JPMiles
Top up JPMiles into your JetPrivilege account or another JetPrivilege account. Purchase JPMiles at jetairways.com @ Rs.1.25 per JPMile
with a minimum purchase of 500 JPMiles and in multiples of 100 thereafter.
-
Jet Airways (I) Ltd.
Claim Missing JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Claim Missing JPMiles
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Claim missing JPMiles online through jetairways.com
Claim missing JPMiles by contacting the JetPrivilege
Service Centre
JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time of booking
and at check-in with Jet Airways, JetKonnect or Programme Partners, and the name in the booking is in the same format as printed
on the membership card. However, if there are any Jet Airways or JetKonnect missing flights, claim them online
Retro credit can be claimed for Jet Airways and JetKonnect flights taken in the last 180 days from current date
Online retro credit is possible if the check-in system at the departure city is automated. Please contact JetPrivilege Service Centre
for updating JPMiles for manual stations
In case the member has availed of an upgrade to Premire or First Class against vouchers, JPMiles upgrade, cash upgrade or any
involuntary upgrade done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contact the
JetPrivilege Service Centre, should the flight still not reflect in the account.
For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment date
For any missing partner activities, please contact the JetPrivilege Service Centre with relevant proof of activity (i.e. original or clear
photo copy) of: - ticket and boarding pass for Airline Partners and invoices for Non-Airline
JPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the account
To claim missing JPMiles online visit the Claim Missing Miles section on jetairways.com
-
Jet Airways (I) Ltd.
Redemption of JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Redeem JPMiles
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Eligibility criteria: on accumulating 3500 JPMiles and 2 activities on Jet Airways, JetKonnect and on programme partners
For Award travel: Online / Offline / Redeem at JetPrivilege
Service centre / IVR / online request form
Transfer JPMiles to another account (Rs.200 per block of
500 JPMiles) with a minimum of 500 JPMiles and in
multiples of 500 thereon.
JPMiles Upgrade: One-cabin upgrade on revenue ticket
Cash N Miles: Pay part cash & part miles (revenue, select
flights within India (9W code) booked at jetairways.com
Cash Upgrade: Upgrade to Premire on award travel
(within India)
-
Jet Airways (I) Ltd.
Redemption of JPMiles
The minimum requirement for an award travel within India on the shortest route is 4000 JPMiles
Avail of a Cash upgrade for Rs. 2000 for travel between Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai and
Thiruvananthapuram OR for Rs. 1000 on other sectors
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable.
Differential tax if any, will be payable, prior to check-in
For details and terms and conditions, on the above features, please visit the Redeem JPMiles section on jetairways.com
-
Jet Airways (I) Ltd.
Other Benefits
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
1st Flight Bonus - 250 Bonus JPMiles
Blue Plus tier attainment Bonus - 750 Bonus JPMiles
Non-expiry of JPMiles
-
Jet Airways (I) Ltd.
Other Benefits
Upgrade Vouchers
Vouchers can be redeemed for a one-cabin upgrade, i.e. from Economy to Premire or Premire to First Class, based on our 'Traveled
Distance'* concept.
*Distance between two cities, calculated as per IATA Ticketed Point Mileage (TPM).
TPM
-
Jet Airways (I) Ltd.
Other Benefits
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Elite tier upgrade vouchers
No. of vouchers given on upgrade / renewal 1 3 5
Eligible booking classes for usage of upgrade vouchers
Economy to Premire
Y, M, T, U, N, L, Q, S and K class Any revenue
fare type
(except G
class) Premire to First Class C, J, Z, I and P class
Economy to Premire - if flight is operated under 9W code
Y, M, T, U, N, L, Q, S and K class Any revenue
fare type
(except G / V
class) Economy to Premire - if flight is operated under S2 code W, Y, K, U, T, S, H, E, X and N class
-
Jet Airways (I) Ltd.
Any member /guest holding a JetPrivilege Platinum upgrade voucher can use it on any revenue fare type (except G class on Jet
Airways and G / V class on JetKonnect)
Members receive elite tier upgrade vouchers when the Tier Points or Tier JPMiles required for a tier upgrade or renewal is completed.
In case of tier status changing to a lower tier, upgrade voucher(s) will be awarded as per the Tier Points and Tier JPMiles earned for
either Gold or Silver tier renewal
-
Jet Airways (I) Ltd.
Other Benefits
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)
To get your upgrade:
Call Jet Airways Reservations at least 15 hours prior to your flight
Request upgrade
a) If available, will be confirmed immediately. Provide the voucher number and expiry date
b) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list your self
for the Upgrade. At check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s)
Please arrive at the airport at least 60 minutes prior to departure for flights within India and 4 hours prior departure for international
flights. Proceed to the Premire check-in counter and present the correct upgrade voucher(s).
Please note:
Valid on single, one-way, direct, non-stop Jet Airways/ JetKonnect marketed and operated domestic and international flights and on code-share
flights within India. Not applicable on Airline Partners, international codeshare flights and on documents issued by other airlines
Voucher can be used by the member or transferred to anyone by the member
In case of through-flights with en route stops, the upgrade will be offered if the seating in the next class of service can be confirmed for all
segments of the flight, at the time of offering the upgrade. (Incase of different flight numbers, multiple vouchers will be required)
Voucher upgrade is subject to capacity and class controls
Lost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value and cannot be sold in
exchange for any financial consideration.
JPMiles will be credited as per the original booked class
Members not listed, may not be accommodated at departure
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax
if any, will be payable, prior to check-in
-
Jet Airways (I) Ltd.
Other Benefits
Baggage Tags
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Baggage Tags 2 2 2
To replace a lost card or baggage tag, place a request with JetPrivilege Service Centre in writing. 500 JPMiles will be charged towards
replacement
JetPrivilege account updates - online / SMS
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
JetPrivilege account updates - online / SMS
-
Jet Airways (I) Ltd.
Other Benefits
JetPrivilege account updates through SMS Send an SMS to 56388
JPMiles Balance JPBAL JetPrivilege Number
Mileage Expiry details JPEXP JetPrivilege Number
Current Tier status JPTIER JetPrivilege Number
Tier Review Date JPREV JetPrivilege Number
To get a list of all the above service codes JP
Available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege
membership account.
In case the mobile number has changed, members can update the profile at jetairways.com or call the JetPrivilege Service Centre
Dedicated Customer Service Centre
Our Guest service executives will assist you with programme related information. For contact details, please visit the Service Centre
section at jetairways.com
-
Jet Airways (I) Ltd.
With Programme Partners
Our Programme Partners include some of the worlds leading names in airlines, hotels, finance, lifestyle, car rental, publishing, dining,
retail and telecommunication. For details, please visit the Partners section at jetairways.com.
Earn JPMiles
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Get rewarded with JPMiles
On over 100 air
and non-air
programme
partners
Redeem JPMiles
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Redeem at JetPrivilege Service Centre / request
online (on accumulating 3500 JPMiles + 2 activities
on Jet Airways, JetKonnect and on programme
partners)
All Airline
Partners
-
Jet Airways (I) Ltd.
With Programme Partners
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Additional Baggage Allowance
Jet Airways
marketed and
brussels airlines
operated codeshare
flights
1
piece
@ 23
kgs
1 piece @
23 kgs
Additional Baggage Allowance on Jet Airways and
JetKonnect flights within India (not applicable on
ATR flights)
JetPrivilege HDFC
Bank World
Cardholders / Jet
Airways ICICI Bank
Sapphiro Credit
Cardholders / Jet
Airways American
Express Platinum
Credit Cardholders#
10
Kgs10 Kgs 10 Kgs
10
Kgs 10 Kgs
#For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Credit or Debit Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two allowances will apply. For
example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or a Jet Airways ICICI Bank Sapphiro Credit
Cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
Excess baggage allowance is not applicable on ATR / Partner Airlines / code share / international flights.
The information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetairways.com