PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

BENKOPF314 Red Fox Drive, Canton, GA 30114 | (H) 607-227-0604 | (C) 607-227-0604 | benkopf@icloud.com

http://www.benjaminkopf.comhttp://www.audioboardapp.comhttp://www.classflow.com

Passionate, detail-oriented professional with over 20 years of progressively responsibleexperience in desktop, web, and mobile app design.  Possesses expertise in the areas ofinteraction design, user interface layout, prototype creation, and work product delivery. Quickly identifies and resolves complex issues/problems with strategic and innovativesolutions. Exercises outstanding communications skills while coordinating with developmentteams and other departments; ensures that objectives are met and that customersatisfaction is achieved.  Additional core competencies include: Web SAS Apps • Mobile App Design • Internet/Intranet/Web Technology • Voice Services •Prototyping Apps Mobile Hardware • HTML & CSS • Product Development • Research • Team& Process Building

Concept and ideation of mobile, desktop,and voice appsInteraction design flowchartingUser interface and visual layoutMockup and prototype creationWeb site and app design

User experience research Agile process and workflowLean UX implementationMS Office toolsDesktop and mobile hardwareTechnology exploration

JANUARY 2013-CURRENTSenior User Experience Designer | PROMETHEAN INC | Alpharetta, GA

Senior User Experience Designer on ClassFlow an “all-in-one” teaching & lessonorchestration tool for delivering interactive multi-media lessons across connectedclassrooms.Voted Best in Show at ISTE 2016 educational conference.Consultant and contributor to ClassFlow Moments mobile app concept, design, and

development.Developed wireframe software tutorial to speed the implementation of Agile processesacross the company.Tested, reviewed, and recommended latest breed of prototyping tools for web andmobile app development.Implemented flexible design and review process that is adaptive and scalable based onfuture design direction (atomic design model).Communicated neutrally, empathically and comfortably with team members, clients andcustomers.Rapidly developed and iterated product and feature prototypes from conceptualdemonstrations.Conducted usability testing and post-deployment evaluations to measure userexperience success.Used and contributed to style guides and other design documentation to maintaincoherent information and interaction design patterns.Informed department of current interaction design patterns and trends.

JANUARY 2009-JANUARY 2012Senior User Interaction Designer | IBM Software Development Group | Toronto, OntarioCanada

Interaction design and conceptual lead on Knowledge Center web portal and documentdelivery system.Created conceptual designs, wireframes, prototyping, and full specifications of state ofthe art web portal.Integral part of the User Experience team at IBM working across several departmentsand development groups.Rapidly developed and iterated product and feature prototypes from conceptualdemonstrations.

JANUARY 2009-CURRENTFounder & App Designer | 20BUTTONS INC | Canton, GA

Founded iOS app design and development company.Conceived of and designed over 18 apps for iPhone and iPad hardware.Managed all marketing and company operations.Sold consulting services to 3rd party development houses.Created Best of Breed iPad app AudioBoard, a custom sound board for podcasts, theater,and events.Created popular Evernote companion app SoundEver.

EDUCATION

DECEMBER 1997-JANUARY 2009Senior Product Designer | AUTODESK INC | Ithaca, NY

Senior Interaction Designer on three CAD app projects.Led the design group for Actrix Technical a diagramming and parametric flowchartingdesktop application.Contributed to the conception and design of Architectural Studio, a groundbreaking

conceptual design and review application built with Java.Worked with a team of architects and designers on Design Review, an application thateliminated the need for printed CAD file dispersal.Simplified and updated processes and tools for prototype construction.Designed components and workflow operations that enhanced the document reviewprocess within the company.Implemented a digital methodology to supplant the paper-based process.Created a full interactive prototype of applications.

OCTOBER 1988-AUGUST 1997User Interface Designer | AIMTECH | Nashua NH

Originally hired as the Technical Support Manager; oversaw 15 technical supportrepresentatives. Delivered detailed specifications to software development, quality assurance, and

technical publications teams.

Enhanced support functions; formed a team of product specialists to respond to the large

call volume from the company's customer base.

Increased revenues and customer satisfaction by re-designing the company's flagship

product, IconAuthor, a CBT application, allowing non-technical users to create

complicated software and hardware training apps for educational and commercial use.

Received the company's Development Award during the development of Jamba, a web

applet creation tool. 

1981Bachelor of Arts: Speech-CommunicationsAllegheny College, Meadville, PA

Speech/Communications marketing & advertising majorFive related minor degrees in a variety of fields

1983Associate of Science: Computer Programming LanguagesComputer Learning Center, Somerville, MA