being a ux team of one: understanding strengths & weaknesses

35
THE UX WARS

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Small UX teams have unique challenges. Knowing how to deal with having fewer resources and possibly feeling creative isolation, or worse organizational ignorance and/or hostility. This presentation will explore some real life team situations that small teams and solo UX practitioners work in, and show what you can do about them. The goal of this talk is to arm every attendee with a few successful strategies and methods to help positively shape their company culture so you won't be a UX-er of one anymore.

TRANSCRIPT

Page 1: Being a UX team of one: Understanding strengths & weaknesses

THE UX WARS

Page 2: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

BEING A UX TEAM OF ONEUnderstanding your strengths

and weaknesses

Page 3: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

DIAMOND SPONSORS

PLATINUM SPONSORS

GOLD SPONSORS

SILVER SPONSORS

Page 4: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

HOO RAH!

Page 5: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

WHOA... RELAX, NO NEED GETTING ALL

WORKED UP

Page 6: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

THE PERFECT JOB

Page 7: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

SUDDEN RANDOM PUSHBACK

Page 8: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

AN ABSOLUTE NIGHTMARE

Page 9: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

WTFHAPPENED??

Page 10: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

I FAILED

Page 11: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

&!"##$%&!'(&"%

&%()rpr)('(&"%

Page 12: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

Page 13: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

- SOMEONE

“THE CHALLENGE IS GETTING PEOPLE TO ADAPT, AGREE TO

YOUR IDEA ACTUALLY MAKING IT THROUGH THE ORGANIZATION”

Page 14: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

STRENGTHS

Page 15: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

YOUR KNOWLEDGE

Page 16: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

YOUR WORK-ETHIC

Page 17: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

YOUR FREEDOM

Page 18: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

THEIRSYMPATHY

Page 19: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

- DAVID OGILVY

“PEOPLE WHO IGNORE RESEARCH ARE AS DANGEROUS AS

GENERALS WHO IGNORE DECODES OF ENEMY SIGNALS”

Page 20: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

WEAKNESSES

Page 21: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

POORFOUNDATION

Page 22: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

FAILEDTACTICS

Page 23: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

FORCINGTHE *MAGIC*

Page 24: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

DELIVERABLES DELIVERABLES

Page 25: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

Page 26: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

- JAKOB NIELSEN

“PAY ATTENTION TO WHAT USERS DO, NOT WHAT THEY SAY. SELF-

REPORTED CLAIMS ARE UNRELIABLE”

Page 27: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

Page 28: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

FOCUS ON STRENGTHENING RELATIONSHIPS

Step outside your box +Lunch & Learn +

Page 29: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

MEASURE & EVALUATE AGAINST KPI’S

Heuristic Evaluations +Quantitative UX Data +

Page 30: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

GORILLA STYLE RESEARCH & USABILITY TESTING

Friends & Family +Build Prototypes +

Page 31: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

ALIGN WITH STRATEGIC COMPANY GOALS

Create Case Studies +Survey key internal +

influencers D

Page 32: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

Page 33: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

- MILTON GLASER

“TO DESIGN IS TO COMMUNICATE CLEARLY BY WHATEVER MEANS YOU

CAN CONTROL OR MASTER”

Page 34: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

DIAMOND SPONSORS

PLATINUM SPONSORS

GOLD SPONSORS

SILVER SPONSORS

Page 35: Being a UX team of one: Understanding strengths & weaknesses

VINCENT BASKERVILLE | VP of PRODUCT

AU REVOIRVINCE BASKERVILLE

@[email protected]