behind the scenes tqc winner 2009
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Behind the ScenesTQC Winner 2009TRANSCRIPT
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Behind the Scenes TQC Winner 2009
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Behind the Scenes TQC Winner 2009 / 12-15 1025 10400 0-2619-5500630,631,632,633,636, 0-2619-8086 0-2619-8085 www.tqa.or.th [email protected] 1 2554 3,000ISBN 978-616-7148-88-5
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4BehindtheScenesTQCWinner2009
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Behind the ScenesTQC Winner 2009
..2552(ThailandQualityClass:TQC)3 () () () 3 3
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Behind the Scenes
TQC Winner 2009
()(Bangkok Produce Merchandising PublicCompanyLimited)
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Behind the ScenesTQC Winner 2009
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()
()BangkokProduceMerchandisingPublicCompanyLimited BKP 98 () CPF (CPG) CPF2(1)(2) 2 3 (Feed)(Farm)(Food) BKP ..2522 ..2530 600 ..2532 (SlaughterPlant) 150 150 7..2533 Further ..2537
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Behind the ScenesTQC Winner 2009
..2541 () Further 2 ..2544BKP ..2547 BKP SlaughterHouse Further BKP BKPFurther3..2549 BKP OEM93% BKP CPBrand7%..2551CPFCPBrand 280,000 (Halal) 100,00077% 30,00023% BKP
1. (CPFTradingCo.,Ltd.CPFT) PrimaryCustomer 75%(40%)
2. .. (C.P.MerchandisingCo.,Ltd. CPM) PrimaryCustomer 24%1%(60%)
BKP MainProduct By-Product 3
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9
()
CPF Kitchenof theWorld BKP CPF (Vision) :BKP CPF (Purpose) : (Mission) : (HESTSEC:Healthy,Education,Safety,Tasty,Security,Environment,Customer&MarketFocus) BKP 6CPF Way CPF Way 6 1.(EmbraceChange) 2.(MasterLearning&Sharing) 3.(Innovation) 4.(Integrity&Honesty) 5.(ResultOriented) 6.(DedicatetoCountries)
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Behind the ScenesTQC Winner 2009
10
20 BKP
ISO9001..2540
HACCP..2541
ISO/IEC17025..2547
ISO14001 ..2543
..2550
ThailandEnergyAwards..2551
ThailandEscoProjectAward2008
OHSAS18001..2545
7(..2546-2552)
CP8 (..2538-2552)
..2548
(AnimalWelfare)..2547
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11
()
BritishRetailConsortiumStandard:BRC..2546
SupplieroftheYear2007:KFCUKI OutstandingCommitment toAnimalWelfare(BestOverallAnimalWelfareAuditPerformance2007:KFCUKI)
(.8001) ..2548
1 BKP
BKP80(CPG)CPF BKP BKP 2
..
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Behind the ScenesTQC Winner 2009
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..25162 BKP BKP :
1.BKP . 30
2.5,0002 140 .
3. BKP
4.
5.
BKP
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13
()
LowCareHighCareLowCare HighCare 100% 11 Flow OneWaySystem - Lay-out - OneWaySystem
1 Lay-outBKP
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Behind the ScenesTQC Winner 2009
1
BKP Real-time Water-ChilledSlaughterHouseIQF Further 400 BKP BKP BKP Co-Generation 30-40 BiodieselBiodiesel GreenEnergy BKP ISO9002..2538BKP BKP BKP BKP (BasicRequirement) BKP GoodManufacturingPractices(GMP)HazardAnalysisandCriticalControlPoint(HACCP)
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1
()
EST/TH,ISO9001 BKP BritishRetailConsortiumStandard(BRC) IslamicApprovalofMuslimReligiousFood(Halal)AssuredChickenProduction(ACP),TestingLaboratories(ISO/IEC17025) BKP OSHAS18001(OccupationalSafety&HealthAdministrationManagementSystem) ISO14001 TLS8001(ThaiLabourStandard) BKP CPF BKP BKP
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Behind the ScenesTQC Winner 2009
1
BKPQualitySystem BKP FullyIntegrationFeedFarm Processing FoodReadyMeal PDCA: BKPPDCA-BKI(Plan-Do-Check-Act-Benchmarking-Kaizen-Innovation) (DailyManagement) PDCA (WeeklyBenchmarking/Kaizen/Innovation) (Benchmarking) 3 CPF (ContinuouslyImprovement)Kaizen-DMAIC(Kaizen-Define-Measure-Analyze-Improve-Control)(Innovation)
1. Incentive Spec( ) Rework Rework
BKP BKP-Competition Ingredient
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1
()
2. WorkInstruction (Incentive) Incentive Incentive
3.(GM,DM) AuditorMonitoring ISO,SHE
2 PDCA-BKI
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Behind the ScenesTQC Winner 2009
1
KaizenInnovation PDCA-BKIBKP 1 CPF-INNOVACO BKP (KM-Focus) INNOVACO QualityControlCycle(QCC)INNOVACO INNO= Innovation V = Valuable A = Applicable C = Creative O = OrganizationLearning&Teaching BKP BKP-Innovation SeniorLeaderTeam(SLT)
2 InnovationScoringandRewardINNOVACO
Inno- 0-25% 26-50% 51-75% 76-100%
V-Valuable 1
15
510
10
A-Applicable
C-Creative (Copy&Development)
(Create&Development)
O-OrganizationalLearning&Teaching
KM
KM
OL
OLOTCPF
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19
()
3 BKP-Innovation LeanSixSigma INNOVACO BKP LeanSixSigma (CumulateMonthly)
4 Lean/SixSigma
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Behind the ScenesTQC Winner 2009
20
BKP 5,000CPF80CPFCPFWayBKP 21() BKP CPFWay
1.BKP 15
2. BKP
3. BKP INNOVACODay Why-WhyAnalysis,Kaizen,LeanSixSigma
4. BKP
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21
()
5.21 FollowUpCoaching BKP BKP(HESTSEC)
6. BKP . ...
- ..
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BKP CoreCompetency BKP CoreCompetency (Schooling,Mentoring,Coaching) (LCA:LeadershipCompetencyAttitude) BKP 2
1. (GDP) EmployeeChampionDevelopmentProductivityManagerDevelopment
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Behind the ScenesTQC Winner 2009
22
2. (OJT) Schooling,Mentoring,Coaching
5 TrainingGDPRoadmap
6 OJT
Level 1
(Staff)
Level 2
SM
Level 3
DM
Level 4
GM/
AVP/VP
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23
()
BKP (CareerProgression) TalentManagementSuccessionPlanningSystem (Talent&Succession)FastTrack (IDP) (Lean&SixSigma) CPF BKP 9 6 BKP BKP TQA ..2551BKP BKP BKP
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Behind the ScenesTQC Winner 2009
2
CPF (Assessment) BKP BKP BKP TQABKPApplication (SupportTeam) Application TQA TQABKP CrossFunctionalTeam
TQA
MorningTalk BKP
TQA BKP(TQC)..2552
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2
() () (Thai Oil Public CompanyLimited)
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Behind the ScenesTQC Winner 2009
2
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2
()
Rome not built in a day. The Road to Success is always under construction. () 50 OperationExcellence (ComplexRefinery) (TQA) 3(HighPerformanceOrganization:HPO) (GoodCorporateGovernance) (CorporateSocialResponsibility:CSR) (ThailandQualityClass:TQC)..2552
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Behind the ScenesTQC Winner 2009
2
..2504 20 BuildOwnTransfer(BOT) () () . 3 60% ..25352RRCSPRC 35,000 180,000
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29
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..2538-2539 ISO ISOByProductISO9002(ISO9001) (ISO/IECGuide25 ISO/IEC17025)(ISO14001)(.18001) 3 ISO9001,ISO14001,.180013 (.) IMS(IntegratedManagementSystem) (BS-OHSAS18001) QSHE&CSRPolicy QSHE Quality,Safety,OccupationalHealth Environment QSHE&CSRPolicy PRAISE Prevention/Risk/Awareness/Improvement/System/Employee PRAISE
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Behind the ScenesTQC Winner 2009
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1 PRAISE
2548 ShellGlobalSolutions
International SETAwards2005 BestNewlyListedCompany
(EnergyAwards)
..2548 2549 113FORBESGLOBAL
2000..2549 (SMPCS=ShellMainProduct
CorrelationScheme)SGS(ShellGlobalSolution) Lab(UnknownSample)SGS150
PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia33140
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2550 PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia 35 154 PlattsTOP250GlobalEnergyCompaniesFastest-GrowingCompaniesinAsia17
(GoodLaboratoryPractice/DepartmentofIndustrialWorks(GLP/DIW)
2551 ThailandEnergyAwards2008
ASEANEnergyAwards2008 EnergyManagement inIndustry..2551
BestCEOAwards2008
2552 (BoardoftheYearAwards) ..2551/2552
(IntegratedManagementSystem:IMS)(.)
EIAMonitoringAwards2009 ..2552
2553 110(BestManagedCompany)FinanceAsia
(MostCommittedtoaStrongDividendPolicy)11
FinanceAsia (ThailandQualityClass:TQC) TOPCorporateGovernanceReportAwards
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Behind the ScenesTQC Winner 2009
32
MQOC MQOC ConsultantToolProvider TaskForce Implement (ImplementationPlanning)MQOC
2 MQOC IFP ISOFocalPoint InternalAuditor 2 TaskForce (Recognition) MQOC 1-2 2 6
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33
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WorkInstruction TaskForce WorkInstruction Procedure Implement QSHE Roadshow Event QSHEAward OFIChampion/InternalAuditChampion/IFPChampion MQOC
3 1-3 TaskForce IFP(ISOFocalPoint) 2
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Behind the ScenesTQC Winner 2009
3
4-5 SystemRequirementTraining SystemRequirement,DocumentControlWriting, 6-8 InternalAuditInternalAuditManagementReview 9Application..NationalCertifiedBody InternalAudit,ManagementReviewExternalAuditorInternalAuditExternalAudit ..2540 ..2547
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3
()
ByProduct 2 HighPerformance (Competency) (Engagement) (CorporateSocialResponsibility) 20 (GoodGovernance) TQA TQA ..2551TQA..2552TQC
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Behind the ScenesTQC Winner 2009
3
TQA TQA TQA (TQAApplicationReport) TQA (ApplicationReport) ApplicationReport TQA 1. POSITIVE POSITIVE
(Professionalism)
(Ownership & Commitment)
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3
()
(Social Responsibility)
(Integrity)
(Teamwork & Collaboration)
(Initiative)
(Vision Focus)
(Excellence Striving)
2. 5F5 Fast,Focus,Friendly,Flexible Fair (KeyFocusArea:KFA)12 OperationExcellenceWorkshop TQA TQA (Learning)
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Behind the ScenesTQC Winner 2009
3
TQA () Implement ManagementMeeting (Ownership)
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39()(Pak Thong Chai Feedmill, Charoen Pokphand Foods PublicCompanyLimited)
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Behind the ScenesTQC Winner 2009
0
-
1
() CPF (CPG) CPF CPF CPF(CPFValueChain)
1 CPFValueChain
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Behind the ScenesTQC Winner 2009
2
CPF ..2506 CPF11 (PakThongChaiFeedmill:PTF) 11..2547 (PTF) CPF PTF 1.2 (Bulk) (Bag) 2 1. () 2. OneStopService (Kitchen of the World)CPF PTFCPF CPF Way
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3
1. 2. 3. 4. 5. CPF Way (EmbraceChange) (MasterLearning&Sharing) (Innovation) (Integrity&Honesty) (ResultOriented) (DedicatetoCountries) ..2547 (ExcellenceinConstructionAward: EagleAward) ..2548- ISO9001 ..2548- GMP&HACCP ..2552 ThailandQualityClass (TQC) ..2550 5Thailand5SAward ..2551 OEE(OperationalEfficiencyandEffectiveness) Award ..2551 KaizenAward ..2552 FeedInnovationCEOAward
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Behind the ScenesTQC Winner 2009
..2549- ..2551 (ThailandsPrimeMinisterIndustryAward) ..2551 ZeroAccident ..2553 ZeroAccident (.-) ..2547- ISO14001 ..2549 ..2549 ..2553 ThailandEnergyAward2010 ASEANEnergyAward2010: SpecialSubmission (ThailandsPrimeMinisterIndustryAward) (PTF)11 () CPF PTF 9 (FoodSafety) (CoreCompetency)
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PTF PTF50PTF 10 PTF (PlantLayoutandPlantDesign) GMP HACCP,EuropeanFeedManufacturersFederationGuide // 100% PTF SLIP FORM FoodSafety PTF ExcellenceinConstructionAward(EagleAward)
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Behind the ScenesTQC Winner 2009
2 SLIPFORM PTF (PlantControlSystem) Real-time PTF CPF PTFPTF LeadershipDevelopmentCourse(TrainingRoadmap)
3 LeadershipDevelopmentCourse
GlobalManagerDevelopmentForManagementLevel:VPAVPGM
PeopleAdvisorDevelopmentForDepartmentManager
ProductivityManagerDevelopmentForSupervisor
CPFAmbassadorForEmployee
43
21
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PTF PTF OrganizationalDevelopmentforSustainabilityPTFRoadMap..2004 PTF PTF (Benchmarking)(CoreCompetency)PDCA
4 PTFRoadMap 5SProgramSafetyPolicy PTF 5 ..2004 5 CPF 5 11BestPractice5CPF
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Behind the ScenesTQC Winner 2009
5 PTF 5MachineBreakdown
5 Breakdown 2QualityPolicy,FoodSafety PTF QualityPolicy,FoodSafety ISO9001,GMP&HACCP ISO9001PDCA GMP&HACCP 3SHEPolicy,EMP,KM,EnergySavingProgram PTF SHE-SafetyHealthEnvironment EnvironmentalManagementPlan(EMP) 5 ISO14000 PTF
0
2
4
6
2548
: %
2549 2550 2551 2552
PTF XXX Target
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9
6 PTF PTF (Cover) Sensor (ExplosionProof) PTF
(PersonalProtectionEquipment :PPE) SafetyMorningTalk KYT(KikenYoshiTraining)
(SafetyAudit) 4
(BehaviorBasedSafety) ()
0
1
2548
: %
2549 2550 2551 2552
PTF Target
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Behind the ScenesTQC Winner 2009
0
..2551PTF (ThailandsPrimeMinisterIndustryAward) PTF(EnergySavingProgram)(SmallGroupActivity :SGA)
7 PTF 10 (KnowledgeManagement :KM)
SGA
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1
8 WebKM 4ITSecurity,5SVFP PTF IT Hardware Software PTF ISO27001(ITSecurity)IT PTF IT ISO17799 5 5SVFP VFP VisualFeedbackPhotography5- 5Kaizen,Lean PTF KaizenSuggestion- KaizenSuggestion KaizenSuggestion (CreativeThinking)
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Behind the ScenesTQC Winner 2009
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(Wastes)SmallGroupActivity KaizenSuggestion Kaizen
9
Lot.No
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3
1. 2. 3. 1. 2. 3. 1-21(15) (1 6 ) 1 1. 2. 3.
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Behind the ScenesTQC Winner 2009
2600 3 1. 2. 3.
(1)
5
6
21
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KaizenInnovation CPF 11 FeedInnovationCEOAward PTF KaizenSuggestion FeedInnovationCEOAward3 FeedInnovationCEOAward FeedInnovationCEOAward Power Peak PTF TOU(TimeofUseRate)PTFPowerPeak
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Behind the ScenesTQC Winner 2009
PowerPeak (Simulation)
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PowerPeak InnovationPTF Lean Lean PTF 7 Lean LeanPTF7 1. 2. 3. 4./ 5. 6. 7. Lean OilCooler
7 (7 Wastes) ... 1.(UnnecessaryMotion) 2.(IdleTime/Delay) 3.(Non-effectiveProcess) 4./(Defects/Reworks) 5.(Overproduction/Overprocessing) 6.(UnnecessaryStock) 7.(Transportation)
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Behind the ScenesTQC Winner 2009
5637
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9
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Behind the ScenesTQC Winner 2009
0
19 55,335 Lean PTF 7
-
1
(ProductivityImprovement) PTF ..2551 7 (OFI:OpportunityforImprovement) PTF PTF (ApplicationReport) 7(CrossFunctionalTeam) (ITSystem) TopManagementReviewManagementReview,VDOConference,5MinutesTalk 5Kaizen Lean PDCA
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Behind the ScenesTQC Winner 2009
2
(TotalSuccessSolution) CPFValueChain
PTF CPF
PTF (TQA)
PTF
(CPF)
PTF
PTF
..2547 ..2552 PTF
(ThailandQualityClass:
TQC)
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() 1. 2. 3. 4. 5. 6. 7. 8. 9... 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. /27. 28. 29. 30. 31. 32. 33. 34.
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