behaviour: biggest asset and biggest risk
DESCRIPTION
Arthur Shelley presentation to PMI October 2011 on leveraging behaviour as an asset whilst leading the behavioural environment to mitigate risks. A fun but insightful way to engage constructive dialogue about trust, people and relationships.TRANSCRIPT
1© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Just because projects are serious doesn’t mean we can’t have fun!
Why Behaviour can be your Biggest Asset and your Biggest Risk
Arthur ShelleyPMI Melbourne Chapter: 25 October, 2011
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Why is behaviour important to your business?
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
VisioningFuturing
ObservingMentoring
CoachingDecision making
Listening
Risk taking Communicating
Networked IntelligenceStrategic Navigation
Inspiring
Collaborating
Brand ResonanceDeep Design
Trusting
Trustworthy
Aggression Thinking
Knowledge Sharing
Passion
Persistence Self Awareness
Social Awareness
ReciprocityEnthusiasm
HumilityChallenging
Innovative
Risk Awareness
Curiosity
Change IntegrationAdvocacy
Saying NO!Saying YES!
Self Development
PartneringDrives Outcomes
EngagingConfidenceInvesting
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So why don’t we actively manage behaviour to be more effective?
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
MentoringCoaching
ListeningCollaborating TrustingReciprocity
Enthusiasm Risk AwarenessEncourage Curiosity
Self/professional Development
Don’t want to upset people!
Socially difficult to discussStressful to communicate
Conflict averse
Hidden Elephant in the room
Lack of persistenceWould only create more issues
“Leopard doesn’t change their spots anyway Politically incorrect“They just wouldn’t get it”
Lack of leadership Not trying!
Just don’t know where to start!ReflectObservePlanApplyReflect Developing a constructive open and emergent culture
4© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Conversations that Matter
5© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
LionAggressive Command and ControlTerritorialCharismatic or ego-drivenLeads by fear
Zoo Leadership Styles
6© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
EagleInspirational Above the mireGreat long range visionRapid action on opportunitiesGreat instinctStrategicLeads strategically with vision
Zoo Leadership Styles
7© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
HyenaDecision makingAction orientationDelivery under pressureInnovative sourcing and
application of resourcesLeads output generation
Zoo Leadership Styles
8© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Unicorn“Perfect”Grip on reality?Reliability?Think they lead everyone
Zoo Leadership Styles
9© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
BeeCollaborativeAssumes specific roleEverything for the hiveLeads teamwork
Zoo Leadership Styles
10© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
GibbonSocial leadershipMorale and enthusiasmRelationships and cultureDefuse tensionLeads social capital
Zoo Leadership Styles
11© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Choose your animal appropriatelyBehaviour is YOUR choice
The more versatile you can be and the better you understand and relate to others, the more successful you will be.
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Reflection: Behavioural Profiling
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
• Select 5 characters you like most about your Boss• Select 5 characters your like least about your Boss• Discuss strengths and weakness of this profile
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? ? ? ?? ? ? ?
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Relationships and Performance
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
14© Arthur Shelley 2009 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Behavioural diversity and Matching
15© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Zoo Metaphor for team buildingTeam dynamics assessmentWhat does your team look like?Do you have the right balance of behaviours to deliver?
16© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Zoo Role Play: Cards exercise
1. Set out a role play sequence
2. Think about the behavioural characteristics
3. Write the most probable interaction
4. Write at least two alternative outcomes
5. Write a title which reflects each outcome
6. Act out the role play with your partner
– Think about body language and tone
– What most impacted the (un)desired outcome
– What can be learnt from your mini-play?
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17© Arthur Shelley 2009 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Conversation?Ideas?
Thoughts?
Challenges?
Heckles?Your ProjectGAME?
18© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
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Contact
Arthur [email protected]
FREE behavioural profilewww.organizationalzoo.com/profiler
Insights into behaviourswww.organizationalzoo.com/blog www.organizationalzoo.com/Ambassadors
Consulting and mentoringwww.intelligentanswers.com.au
Ph +61 413 047 408 @Metaphorage#OrgZoo