behavioral interviewing help agents for bookbuilder

16
Behavioral Interviewing Book builder help agents Based on Marzano strategies By Rita Leets

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Page 1: Behavioral interviewing help agents for bookbuilder

Behavioral Interviewing

Book builder help agentsBased on Marzano strategies

By Rita Leets

Page 2: Behavioral interviewing help agents for bookbuilder

Behavioral interviewing:

Developed in the 1970’s by industrial psychologists

Past performance best predictor of future performance

Used by the majority of organizations

Background

Page 3: Behavioral interviewing help agents for bookbuilder

Professional adults looking for middle to upper management positions

Target Audience

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Bookbuilder Help Agents:

Page 5: Behavioral interviewing help agents for bookbuilder

My Help Agents:

Puzzled LifelineMore

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Set Objectives Early

Set clear objectives

State achievable goals

Method to achieve desired results Job Offer

Setting Objectives

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Differences & SimilaritiesBehavioral vs Traditional

Show differences

Show similarities Link to a table

STRATEGIES

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Use book builder helpers to:

Clarify learning goal for specific portion

Go over main points in lesson

Link to related sites

Sumarizing

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Use helpers to reinforce knowledge by

Linking to behavioral interview videos

Link to question banks

Link worked examples of behavioral questions

Reinforcing & Practice

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Check points within the book project

Check for understanding

Audible and visible recognition for correct answer

If incorrect encourage to try again

Providing Recognition

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Helpers link to success stories in behavioral interviewing

Link to common mistakes to avoid

Different strategies used by others

Cooperative Learning

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Link to a diagram of the thought process

Different types of diagrams for different levels

Progression of the 3 step answer required

Non-Linguistic Representations

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Provide Scenario Stop Ask user to predict what will happen next Provide answer Ask user to compare Repeat

Generating & Testing Hypothesis

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State Scenario

Stop

Predict

Compare

Repeat if Necessary

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Links for further personal growth More information about the subject Encourage practice after finishing book

Prepare before every interview Practice behavioral questions Read book again if necessary

Beyond Bookbuilder

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THE END