behavioral interviewing help agents for bookbuilder
TRANSCRIPT
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Behavioral Interviewing
Book builder help agentsBased on Marzano strategies
By Rita Leets
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Behavioral interviewing:
Developed in the 1970’s by industrial psychologists
Past performance best predictor of future performance
Used by the majority of organizations
Background
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Professional adults looking for middle to upper management positions
Target Audience
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Bookbuilder Help Agents:
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My Help Agents:
Puzzled LifelineMore
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Set Objectives Early
Set clear objectives
State achievable goals
Method to achieve desired results Job Offer
Setting Objectives
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Differences & SimilaritiesBehavioral vs Traditional
Show differences
Show similarities Link to a table
STRATEGIES
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Use book builder helpers to:
Clarify learning goal for specific portion
Go over main points in lesson
Link to related sites
Sumarizing
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Use helpers to reinforce knowledge by
Linking to behavioral interview videos
Link to question banks
Link worked examples of behavioral questions
Reinforcing & Practice
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Check points within the book project
Check for understanding
Audible and visible recognition for correct answer
If incorrect encourage to try again
Providing Recognition
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Helpers link to success stories in behavioral interviewing
Link to common mistakes to avoid
Different strategies used by others
Cooperative Learning
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Link to a diagram of the thought process
Different types of diagrams for different levels
Progression of the 3 step answer required
Non-Linguistic Representations
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Provide Scenario Stop Ask user to predict what will happen next Provide answer Ask user to compare Repeat
Generating & Testing Hypothesis
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State Scenario
Stop
Predict
Compare
Repeat if Necessary
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Links for further personal growth More information about the subject Encourage practice after finishing book
Prepare before every interview Practice behavioral questions Read book again if necessary
Beyond Bookbuilder
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THE END