beesocial #4 - pier virgilio pongiluppi (losin
TRANSCRIPT
Five lessons learned from HR Field challenges
Pier Virgilio PongiluppiSenior HR Manager – Losinger Marazzi
HR trying to reach out to Fiat Sales Regional Manager for important informationSITUATION
Project yourself on the field force and help them understand what you what and whyLESSON LEARNED
WHAT IS THE IMPACT
• Meaningful and priority definition (low/high)• Clear and with deadline - no misunderstanding• Short # long• Suitable mean to share the message (e-mail, mobile phone,
WhatsApp/Viber, Skype, Beekeeper, Facebook)
A Clear Message
Pier Virgilio Pongiluppi
CNH Industrial Middle East Sales Incentives - KPIs for pay out were not clearSITUATION
Find out why the team could not understand instead of looking for justifications on a quarterly baseLESSON LEARNED
WHAT IS THE IMPACT
• SMART• Frequency of update / state of the art• Share the achievements (team or individual) and reward
them• Explanations of missing targets
Set the Goals
Pier Virgilio Pongiluppi
Fiat Planner not willing to go on the fieldSITUATION
Solve IT issues to facilitate integration and understanding in the teamLESSON LEARNED
WHAT IS THE IMPACT
• Mobile phone/tablet• Laptop or computer• Application or software• Network coverage
Office Tools
Pier Virgilio Pongiluppi
Technical Team Manager wiling to help an employee by correcting his mistakes too oftenSITUATION
Help your team by giving them clear guidelines and make them feel your confidence, delegation and respectLESSON LEARNED
WHAT IS THE IMPACT
• Feel the responsibility of his/her task or role• Feel confidence of the manager• Have suitable autonomy to perform the job• Understand the importance of his/her contribution… But don’t forget work-life balance
Empowering
Pier Virgilio Pongiluppi
Alfa Romeo Sales Manager accepted a MKTG Office responsibilitySITUATION
Dedicate time and engage on developing career opportunities on a mid-term base that will compensate lateral move (salary or level)
LESSON LEARNED
WHAT IS THE IMPACT
• Development opportunities – field or office• Trainings for recovering potential gaps• Importance of company values• Vertical or horizontal (cross-functional)
Career progression
Pier Virgilio Pongiluppi