becoming europe’s preferred -...
TRANSCRIPT
Becoming Europe’s preferred short haul airline:
easyJet’s vision and strategy for growth Carolyn McCall, easyJet Chief Executive
2
Challenging environment
3
Tax on flying - APD
4
Our Network
569 routes
129 airports
29 countries
5
Improved operational performance
5
30%
40%
50%
60%
70%
80%
90%
On Time Performance
LGW Network
Improved On
Time
Performance
across the
network
Customer
satisfaction
up 5% to
78% in Q3
Flightstats.com – 9 months to end June 2011
85
80
75
70
0
Avg YTD 10
73 77 78
Avg YTD 11
72 74
83
75
84
66
75 77
Lufthansa easyJet Air France KLM Ryanair British Airways
No independent data for OTP available for Ryanair since May
LGW Network
Gatwick OTP
maintained
above
network
average
performance
OTP now
moving
ahead of our
competitors
6
7
Our People
8
Business travellers choose easyJet
• Business traveller ad?
9
New business traveller ad
10
11
12
Airports – newest to biggest London Southend Gatwick
13