becoming a succesful leader and manager' by barbara allan
TRANSCRIPT
Welcome to Westminster Business School
Prof Barbara Allan, Dean
Stephanie Caplan, Admissions Director
Becoming a successful
manager and leader
Barbara AllanWestminster Business School
Themes for today
• What is management and leadership?
• Characteristics of effective managers and leaders
• Moving into leadership roles
• Lessons learnt
What are the characteristics of effective managers and leaders?
Management and leadership
– Leader – a person who leads or goes first
– Manager – a person who organises other people’s
activities
– Supervisor – a person who supervises – oversee,
manage, direct
My career journey ……
My experiences ……..
Serials editor – academic library
My experiences ……..
Supervisor - Current periodicals room – academic
library
My experiences ……..
Librarian – private sector
My experiences ……..
University – School of Library and Information
Science
My experiences ……..
University – Library and learning resources
department
My experiences ……..
Learning resources manager – academic library
My experiences ……..
Director of Learning Resources – Further Education
college
My experiences ……..
Various roles – business school
My experiences ……..
Set up own training and development company and
ran it for 5 years
My experiences ……..
Current role
PVC and Dean
Westminster Business School
- 200 academic staff
- Income of £43M
- 5000 students
Leadership styles
Different management styles
Style Typical comment Impact on team
1. Authoritative Do what I suggest
2. Participative Let us do it together
3. Authoritarian Do what I say
5. Laissez-faire If I ignore it then it will go
away
6. Chaotic A mixture of the above
PLUS Let’s be friends
together
Understanding the role and your responsibilities
– Who is in your team?
– Who is your line manager? How does your work
support into their work?
– What – what are your responsibilities? What do
you need to deliver?
– How – what resources are your responsibility?
How will you achieve your objectives?
– Where – how do you fit into the wider organisation
and context?
Less effective team leaders ….
1. Micromanage
2. Minimal communications
3. Foster divisiveness
4. Lack of respect
5. Failure to listen
6. Avoid conflict
7. Take credit for other’s work
Strategies for effective leaders
1. Encourage growth and development
2. Provide autonomy
3. Look out for staff
4. Respect everyone’s contribution
5. Lead by example
6. Communicate and listen
7. Provide leadership and
Authentic leadership
Authentic leadership is a leadership style that is
consistent with a leaders' personality and core
values, and that is honest, ethical and practical.
– Bill George (2003) "Authentic Leadership"
Ideas from research 1(Framework from Stead and Elliott,
Management Learning 2012)
Self-positioning
– Presenting and promoting themselves as leaders
– Belonging to the leadership community
– Developing skills and qualifications
– Taking public ownership of leadership identity
– claiming own ideas and successes
ALSO
– Countering stereotypes
– Tackling cultural conditioning
Ideas from research 2
Developing social capital
- Role of networks and networking
- Inside organisation
- Outside organisation
- Importance of role models
- Near role models
- Far role models
- Importance of mentors and/or sponsors
Importance of training and development
Learning from your experiences …
My experiences ……..
Serials editor – academic library
Importance of social aspects of
work
Keep things in proportion
My experiences ……..
Supervisor - Current periodicals room – academic
library
Managing the boundaries when
managing friends
Keep mistakes in proportion
My experiences ……..
Librarian – private sector
Some managers are impossible to
work with
Move on?
My experiences ……..
University – School of Library and Information
Science
Mentors, Career Development
My experiences ……..
University – Library and learning resources
department
Be flexible
Develop your communication skills
My experiences ……..
Learning resources manager – academic library
Remember organisational history
Communicate, communicate,
communicate
My experiences ……..
Director of Learning Resources – Further Education
college
Do you want to be part of this
team?
My experiences ……..
Set up own training and development company and
ran it for 5 years
Saying ‘no’
Time management
Value of organisations
My experiences ……..
Various roles – business schools
Appreciate your environment and
colleagues
Keep things in proportion
Personal lessons learnt
– Every experience is useful – learn from them
– Take time to think things through
– No problem is too big that you can’t (re)solve it
– Communicate, communicate, communicate
– Look after yourself – manage your work/life
balance
– Be clear and honest
– Importance of training and qualifications
– If you are not valued by your organisation then
move on…….
Welcome to Westminster Business School
Prof Barbara Allan, Dean
Stephanie Caplan, Admissions Director
Thank you