because we’re human - iirsm.org psychology steve... · system 1 and system 2 thinking...
TRANSCRIPT
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Because we’re human......
Steve Fowler
Managing Director, Amarreurs Consulting Ltd
IIRSM Conference
London, May 2018
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The availability bias or heuristic• Sharks
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Consider this.........................• Sharks
• A bat and ball cost £1.10
• The bat costs £1 more
than the ball
• How much is the ball ?
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System 1 and system 2 thinking – Kahneman, 2011• Sharks
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More examples of biases (1)
• Availability bias
• Confirmation bias
• Affinity (‘like me’) bias
• Stereotype bias
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More examples of biases (2)
• Hindsight bias
• Anchoring
• Invincibility cloaks – ‘she’ll be right’
• Cognitive dissonance – group think
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10/01/16
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Ethnicity – understanding cultural norms (1)
• Low v high context
• Direct v indirect negative feedback
• Principles v application
• Linear v flexible time
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Ethnicity – understanding cultural norms (2)
• Egalitarian v hierarchical leadership
• Consensual v top-down decision making
• Task v relationship-based trust
• Confrontational v avoiding
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The Power of Diversity
• Governance rules increasingly recommend/require
• Good social responsibility practice
• The power of global economies
• And in domestic markets too
• Better performing firms
• Improved strategic vision
• Better risk management
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Some recommended reading......
• ‘Risk Savvy’ – Gerd Gigerenzer – 2014
• ‘Wilful Blindness’ – Margaret Heffernan – 2012
• ‘Thinking Fast and Slow – Daniel Kahneman – 2011
• ‘The Culture Map’ – Erin Meyer – 2015
• ‘In Sickness and In Power’ – David Owen – 2008
• ‘Thinking the Unthinkable’ – Nik Gowing/Chris Langdon - 2018
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Thank you …..
Email: [email protected]
Tel: +44 7952 257898
Steve Fowler
Managing Director
Amarreurs Consulting Ltd
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