bearingpoint institute report - issue 002

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BearingPoint Institute Report Issue 002 - Extract Will your company pass the Sustainability Stress Tests? Xavier Houot Faster, Higher, Stronger: Government Administrations can sprint too Andrew Montgomery Paul Allen In Cloud We Trust? Stefan Pechardscheck Christoph Schiefer Who will be the winners in the Mobile Payments battle? Dr. Andreas Merbecks Christian Bruck Hypercube – Seeing Beyond the Big (data) Picture Augustin Huret Institute

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This report explores the dynamics of trust and transformation across varied domains, with five papers each the result of a collaboration between consultants working for real customers “in the field”, academics and our global network partners – ABeam and West Monroe Partners.

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Page 1: BearingPoint Institute Report - Issue 002

BearingPoint Institute Report Issue 002 - Extract

1BearingPoint Institute ReportIssue 002 - Extract

Will your company pass the Sustainability Stress Tests? Xavier Houot

Faster, Higher, Stronger: Government Administrations can sprint tooAndrew Montgomery Paul Allen

In Cloud We Trust?Stefan Pechardscheck Christoph Schiefer

Who will be the winners in the Mobile Payments battle?Dr. Andreas Merbecks Christian Bruck

Hypercube – Seeing Beyond the Big (data) PictureAugustin Huret

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Page 2: BearingPoint Institute Report - Issue 002

BearingPoint Institute Report Issue 002 - Extract

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BearingPoint Institute Report Issue 002 - Extract

Leadership Team

Jon Abele

Eric Falque

Markus Laqua

Dr. Andreas Merbecks

James Rodger

Sergey Tkachenko

Advisory Board

Denis Delmas, President of TNS Sofres, Vice-President Europe and Board member of TNS Group

Dr. Jonathan Freeman, CPsychol AMRS Managing Director, i2 media research ltd. & Senior Lecturer, Department of Psychology Goldsmiths, University of London

Prof. Dr. Fons Trompenaars, Founder and owner, THT Consulting

Dr. Victor Vroom, Professor of Management and Professor of Psychology, Yale School Management

Editorial Team

Ludovic Leforestier

Jean-Michel Huet

Tanja Dietenberger

Jennifer Bierce

Angélique Tourneux

[email protected] www.bearingpointinstitute.com

Welcome to this second issue of the BearingPoint Institute Report. In these challenging economic times, a few certainties hold: that all relationships are based on trust – including in business; that the pace of change is not abating – quite the opposite in fact. We believe that the way businesses and administrations respond to those imperatives will further extend the gap between the best and worst performers.

This report explores the dynamics of trust and transformation across varied domains, with five papers each the result of a collaboration between consultants working for real customers “in the field”, academics and our global network partners – ABeam and West Monroe Partners.

Trust is of course a foundation stone for Corporate and Social Responsibility programmes and in particular for their sustainability disclosure part where it translates into transparency and disclosure efforts. This is just a start, change being the only certainty, it is safe to predict 2030 will be a very different place from today. Business leaders have told us why embedding sustainability into their corporate strategy is now an urgent imperative for them. Read on to understand how Sustainability Stress Tests can help businesses translate structural trends into a graphical representation of how prepared they are and shape their future course.

Public administrations also have to cope with increased transparency expectations and change imperatives. Picking up from our open government piece in the first BearingPoint Institute Report, we explore in this current issue how new agile principles can be applied to government

transformation and modernisation. The agile government opinion piece advocates driving change in a series of “sprints” to deliver results before the end of a term.

In the financial industry, non-conventional entrants play the innovation card with emerging mobile payments solutions at a time consumers’ confidence in banks is at its lowest. Our research indicates that the response from banks, internet players and telecommunication companies to consumer demands will determine which ecosystem will dominate this market.

With “as a service” technologies adoption gaining momentum at a very fast pace, we provide in this publication a practical framework to explore if and how business can safely entrust the cloud with their data and processes.

Big data is yet another area that epitomises transparency and change, yet answers often remain hidden in plain sight. We explore how advances in mathematical sciences combined with cloud computing and industry expertise can answer complex business phenomena. In many cases, insight lies beyond the big data and out of reach from traditional statistics: answers you can trust are rather extrapolated out of the detail - the small data.

Read on for more on those subjects. We have also launched an iPad app, with the first issue of our BearingPoint Institute Report in full, plus some video interviews of its authors… and more is to come!

We’re keen to know what you think! Email me your feedback at [email protected]

Editorial Peter Mockler, Managing Partner – BearingPoint

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BearingPoint Institute Report Issue 002 - Extract

1Will your company pass the Sustainability Stress Tests?

For a number of reasons, sustainability best practice is moving from defensive activities by companies looking to protect their brand, to being a central driver of the business growth and stability. What can we learn from leading organisations about how sustainable development can drive both the top and bottom line of the enterprise?

Faster, higher, stronger: government administrations can sprint too

In an era where citizens require their elected politicians to quickly implement stated policy reforms, government administrations are struggling to plan and implement tangible improvements in the delivery of public services in a timeframe aligned with their term of office. So that these administrations can be judged on the success of their policies, and not those of their predecessors, government ministries, departments and agencies must become more agile in terms of how processes, organisational structures and systems evolve or change in order to meet new service delivery demands and requirements.

In Cloud we trust?

Cloud computing has been seen as the future of IT, but fears continue around the ability of service providers to deliver in a secure way that meets compliance and business governance needs. Beneath these fears lie questions of basic trust – what do providers need to do to gain the trust of their customers, and how can organisations ensure they deal with the potential risks in order to fully leverage the benefits of the cloud?

Who will be the winners in the mobile payments battle?

The mobile payments market looks set to have a significant impact on how consumers pay for everyday goods and services. As traditional financial institutions and variety of new players define strategies to respond to the changing payments landscape, what can we learn from the most important stakeholders and ultimate beneficiaries – consumers?

Hypercube – seeing beyond the big (data) picture

Organisations have more information at their fingertips than ever, which is as much a curse as a blessing – not least because too much focus on the bigger picture can mean important insights are missed. Fortunately, with the arrival of affordable, algorithmic intelligence tools into the mainstream, businesses now have a way of deriving insights that can drive both strategy and day-to-day decisions.

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Argentina*

Australia

Austria

Belgium

Brazil*

Canada*

Chile*

China*

Denmark

Finland

France

Germany

Ireland

Italy*

Japan*

Korea*

Malaysia*

Morocco

Netherlands

New Zealand

Norway

Portugal*

Romania

Russia

Singapore*

Spain*

Sweden

Switzerland

Taiwan*

Thailand*

United Kingdom

United States*

Emerging Markets in Africa

* Markets served through our global network in Asia, North and South America: ABeam Consulting, West Monroe Partners & Business Integration Partners

About BearingPointWe deliver Business Consulting with Management and Technology capabilities. We are an independent firm with European roots and a global reach.

In today’s world, we think that Expertise is not enough. Driven by a strong entrepreneurial mindset and desire to create long term partnerships, our 3,500 Consultants are committed to creating greater client value, from strategy through to implementation, delivering tangible results. As our clients’ trusted advisor for many years (60% of Eurostoxx 50’ and major public organisations), we define where to go and how to get there…

The BearingPoint Institute provides “thought leadership” across borders and industries by:

• Advising leaders to understand the evolution of the global economy at a deeper level

• Exploring new thinking and developing roadmaps

• Elaborating provocative points of view about strategy and organisational change.

www.bearingpoint.com