be a better writer

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Be a Better Writer Be a Better Writer Improving Written Workplace Communication 3/1/2010 Be A Better Writer 1

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Selected slides from my writing improvement seminar.

TRANSCRIPT

Page 1: Be A Better Writer

Be a Better WriterBe a Better WriterImproving Written

Workplace Communication

3/1/2010 Be A Better Writer 1

Page 2: Be A Better Writer

3/1/2010 Be A Better Writer 2

“Make thyself a craftsman in speech, and thereby thou shall gain the upper hand.”

–Egyptian tomb inscription

The Value of Writing WellThe Value of Writing Well

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The Value of Writing WellThe Value of Writing Wello Writing is a "marker" for people who are

more intelligent, more promotable and more valuable*

o An Office Team survey of 150 senior executives showed that 84% said it takes just 1 or 2 typos to remove a candidate from consideration for a job

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*National Commission on Writing

Be A Better Writer3/1/2010

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The Pain of Poor WritingThe Pain of Poor Writing

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“… Amy asked that you be sent the attached checklist so that you can avail yourself of impertinent information regarding the engagement of a speaker.”

Be A Better Writer3/1/2010

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How Good a Writer Are You?How Good a Writer Are You?o What kind of impression are you making?o Could you recognize your shortcomings as

a writer?

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What We’ll CoverWhat We’ll Covero The Four C’s

◦Correct◦Concise◦Compelling◦Clear

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What We’ll CoverWhat We’ll Covero If you didn’t learn it in elementary school

… you won’t learn it todayo If you have the fundamentals,

you WILL be a better writer

HELP!

7Be A Better Writer3/1/2010

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3/1/2010 Be A Better Writer 8

Correct:Correct:The Write WordThe Write Word

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The Meaning Aludes MeThe Meaning Aludes Meo When you use a word, make sure it’s the

right word

My wife had a difficult delivery. They had to seduce labor.

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Page 10: Be A Better Writer

The Meaning Aludes MeThe Meaning Aludes Meo When you use a word, make sure it’s the

right word

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Let’s conjugate at the baggage claim.You can’t rest on your morals.We need to be translucent with our customers.

Be A Better Writer3/1/2010

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The Meaning Aludes MeThe Meaning Aludes Meo There’s no excuse for using the wrong

word

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Correct: Correct: ProofreadingProofreading

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Proofreading TechniquesProofreading Techniqueso Self-checks

◦Read out loud◦Print and read it with a finger◦Put it away and check it later◦Read it backwards

o Have someone else read it

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“WGBH TV, your favorite pubic television station”

Be A Better Writer3/1/2010

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Concise Concise

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Less is MoreLess is More

"There's not much to be said about the period except that most writers don't reach it soon enough.”

William Zinser

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Less is MoreLess is Moreo Continual partial

attentiono Your writing has to

compete with other sources of information

o Say less … communicate more

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Less is MoreLess is Moreo Houdini’s secret

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Less is MoreLess is More

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210,000 Copies 14 Million Copies

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CompellingCompelling

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Writing Style Writing Style o The combination of word choice, sentence

structure and other factors◦Differs with audiences, format and purpose

o We’ll just touch on a few elements

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Stay ActiveStay Active

o Write in the active voice◦The subject does something to the object

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Russ drank a beer. The car burns oil.The dog ate my homework.

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Stay ActiveStay Active

o Write in the active voiceo Active writing is:

◦Shorter◦More direct◦More interesting ◦More easily understood

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Clear Clear

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The Communications PlanThe Communications Plano Audience:

Who is the reader?o Objective:

What do you want the reader to know, feel or do?

o Messages: What are the key points you want to communicate?

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The inverted pyramidThe inverted pyramid

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Most important point

Supporting point

Supporting point

Supporting point

Supporting point

Supporting point

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ResourcesResources

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ResourcesResources

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ResourcesResources

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The Value of Writing WellThe Value of Writing Wello Customers and clients evaluate you and

your firm, in part, based on your written communication skills

o Good writing conveys an image of professionalism and competence

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Page 30: Be A Better Writer

Be a Better Be a Better Business WriterBusiness Writer

Improving Written Workplace Communication

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