be 6thsem mech ie unit 4

7/24/2019 BE 6thsem Mech IE Unit 4

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INFORMATION SYSTEMS

IN ORGANIZATIONS


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Organization NeedInformation

Organization strive to achieve their goals by planning,monitoring, & control ( within these constraints & within theresources ).

Information plays a ey role in all decision maing!"

#esponse time is critical$ost of lost opportunity is high.

%ecision maing is increasingly becoming informationdependent.

%ecision maing involves udicious use of data"o Intelligence ' opportunityproblem identication (&

denition)

o %esign ' alternatives creation.

o $hoice ' comparison of alternatives.

o *dditional use of information ' education & research.


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#O+ O- I IN IN%/0#1

2. I as support systems.3. I0I and business success.

4. I0I mirrors the organizational

operations & helps in controlling thesame.

5. I0I used at all levels in the

organizational hierarchy.6. I in sales & mareting.

7. I in engineering & manufacturing.


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IN$#*IN8 9*+/ O-

IN-O#:*0ION 0$;NO+O81

I0 (mainly computers, databases, & networs ) ischanging the business model of the organizations& the way they operate.

0ransformation strategy.

9alue

:anagement

I0 can contribute to achieving higher performanceby helping in integration of business.

I0 can improve the control process in several

ways.


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IN0#N0

0he internet is a global networ ofcomputers, woring as servers or clientsto e


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;ardware & oftware ofInternet

:O%:

$O:=/0#

@A 09O-0@*#

A#O@# O-0@*#


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*pplication of Internet

2. earch the web addresses for accessthrough search engine.

3. %ownloading programs & les.

4. "mail

5. :ailing list

6. 9oice & video conferencing

7. $hattingB. Auying & selling on the Net

C. @eb page publishing.


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IN0#*N0

"business reDuires a networ platform, which isseamless & allows smooth Eow of data &information in any form from any location to otherdestination.

0he Intranet is essentially an internal companynetwor that uses internet standards, namely;0:+, ;00=, & 0$=I=.

0he e


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/ses of Intranet

i. *ccess manual contact directories.

ii. =ost personal web pages

iii. *ccess product, customer data.

iv. =ost ob oFers memos.

v. #evision, validation, approval ofdocuments.

vi. *ccess employee database.vii.*ccess schedules, plan calendars.

viii.*ccess databases.


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G0#*N0

Intranet is private to the organisation.


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8+OA*+IH*0ION *N% I0


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$O:=0I0*0I9 *%9*N0*8 @I0;

I0

0he competitive advantage is not a natural result ofa management process it has to built through asystematic approach through manipulation ofleveraging factors.

:ichel =orter?s >ve force model? suggest how to goabout building the approach. the ve forces are!"

Ausiness rivalry.

0hreat from substitute product or service.

0hreat of new entrants.

Aargaining power of suppliers.

Aargaining power of customers.


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0hese forces are handled eFectively byanalyzing business of the organization indiFerent manner, & building strategies, whichoFer a competitive advantage.

0he manner in which such advantage can bebuilt is to use one or a combination of thefollowing ve strategic options!"

$reate barriers to entry.

#educe cost of product process.

%iFerentiate product or service.

Improve Duality of oFer.

Innovate to move up on value chain.


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$reate Aarriers 0o ntry

* fundamental concept of business to survive & grow iscreating barriers for new entrants so that birth ofcompetition itself is prevented.

*part from other strategic initiatives, organization

resorts to I0 applications in mission critical areas, whichraises the value.

I0 applications are possible in manufacturing,

distribution, post"sales service, customer relations,improving Duality of product & service.

It also generates Duic response to customer order orDuery, short cycle times & reduction in resource costs.

If an organization successfully implements theseapplications it becomes strength maing barrier for a

new comer to enter with similar matching strength.


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#eduction in process cost

It is proven beyond doubt in a number of casesthat I0 application reduces the cost of businessoperations by reducing the use of resources &cutting down the process time.

I0 contributes signicantly to the goal of becominga low cost productions of goods & services.

0ransaction processing with the use of automateddata captures tools reduce the operative

overheads. I0 application further help to improve asset

turnover ratio leading to higher prot margin &higher customer satisfaction.


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%iFerentiating product functions,features & facilities

0he product &or services diFerentiation can beachieved rst through technology, addinginnovative better functions & features & facilitates

in production service. 0he technology is used to innovate functional side

of the product or service through better deign,customization & variety of features.

I0 applications help monitor tract & post salesactivities helping customer to solve the problems.

In manufacturing process, more online real timeintelligent support is provided to improve the

output of the process.


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In non manufacturing business lie ban,insurance, airlines, hotels, hospitals, I0applications enable to create innovative

new product for diFerent maretcustomer segment.

I0 enables not only the creation of new

products but helps to manage them aswell.

Intelligent use of I0 diFerentiates product

& services & help create variety of new


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coring 0hrough uality *ssuranceOf =roduct Or ervice

I0 has played an immense role in the eyreDuirement of management. 0hetechnology is capable of data capture &

then processing it to help Dualitymanagement.

0echnology has ability to address this

issue across the scope of system i.e.input"process"output.

It is capable of checing Duality of input,

controlling the process of input


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I0 based I solutions are capable ofproviding decision maing supportthrough e


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:oving /p On 9alue $hain One area where I & I0 has helped immensely, is

targeting the entire value chain for radical improvement. Improving value chain preposition wors on si

be 6thsem mech ie unit 4

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