bcsara volunteer motivation and retention survey · volunteer functional motivation inventory §...
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SEARCHANDRESCUEVOLUNTEERMOTIVATIONANDRETENTIONSURVEY
BCSARASearchandRescue
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Motivation
§ WhydopeoplejoinandremainwithSAR?
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VolunteerFunctionalMotivationInventory§ Values
ú Volunteeringallowspeopletodemonstrateconcernforothers.
§ Understandingú permitsnewlearningexperiencesandthechancetoexercise
knowledge,skills,andabilities.
§ Socialú volunteeringoffersopportunitiestobewithone'sfriendsorto
engageinanactivityviewedfavorablybyimportantothers.
§ EgoProtectionú protectingtheegofromnegativefeelings,reduceguilt,oraddress
one'sownpersonalproblems.
§ EgoEnhancementú volunteeringasameansofmaintainingorenhancingpositive
emotions.(Claryetal.1998)
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VolunteerFunctionalMotivationInventory
HighResponseGroups=Groupswithmorethan10surveyresponsesScale1=stronglydisagree;5=stronglyagree
VFMI AllGroups
HighResponseGroups
Values 4.40 4.43
Understanding 4.20 4.21
Social 3.21 3.19
EgoProtection 3.32 3.32
EgoEnhancement 3.92 3.92
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Retention
§ IntenttoQuitú ThelikelihoodthatapersonwillleavetheirSARteaminthenearfuture(3-6months)
All Groups HighResponseGroups
IntenttoQuit 1.63 1.64
Scale1=veryunlikely;5=verylikely
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Motivationà Retention?
VFMI• Values
• Understanding• Social
• Protection• Enhancement
IntenttoQuit
Nodirectrelationshipfound
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Yea,But (ControlVariables)All Groups High
ResponseGroups
Age(years) 43.9 44.8
SAR Experience(years) 7.9 7.8
SAROperations(pastyear)
11.6 10.5
Gender 74%M26% F
73%M23%F
GroupCall-Outs(2015) 28.7 29.2
Not Found(2015) 2.6 3.1*
Deaths(2015) 2.7 3.1*
*=Significantlydifferentfromtheaverageforgroupswithlowerresponses
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Controlsà Retention?
Yea,But• Age
• SARExperience• SAROperations
• Gender•GroupCall-Outs
• NotFound• Deaths
IntenttoQuit+
+
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Whatpredictsretention?OrganizationalFactors§ PerceivedOrganizationalSupport
ú Amember’sgeneralizedperceptionregardingtheextenttowhichtheSARgroupvaluestheircontributionsandcaresabouttheirwell-being(Kurtessisetal.,2015).
§ LeadershipAutonomyú MemberperceptionsaboutautonomyprovidedbySARmanagers
(Williams&Deci,1998)Ex:MySARgroupmanagersgiveitsmemberschoicesandoptions
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Whatpredictsretention?IndividualFactors§ GeneralAttitude
ú Amember’sgeneralizedaffective-cognitiveperceptiontowardSARactivities
§ EngagementAmorepersistentandpervasiveaffective-cognitivestatethatisnotfocusedonanyparticularobject,event,individual,orbehavior.(Schaufeli,etal.,2006)ú Vigor ischaracterizedbyhighlevelsofenergyandmental
resilienceandpersistenceeveninthefaceofdifficulties.ú Dedication referstobeingstronglyinvolvedinone’sworkand
experiencingasenseofsignificance,enthusiasm,inspiration,pride,andchallenge.
ú Absorption ischaracterizedbybeingfullyconcentratedandhappilyengrossedinone’swork,wherebytimepassesquickly.
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PredictorVariablesAll Groups High
ResponsePerceivedOrganizationalSupport
4.16 4.13
LeadershipAutonomy 3.90 3.87
GeneralAttitude 4.22 4.23
Engagement –Vigour
3.84 3.83
Engagement–Dedication
4.43 4.45
Engagement–Absorption
3.69 3.92
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Motivationà Retention:FullModelVFMI
• Values• Understanding
• Social• Protection
• Enhancement IntenttoQuit
Engagement• Vigour
• Dedication• Absorption
GeneralPositiveAttitude
PerceivedSupport
LeadershipAutonomy
AgeGender(F)
+++
+
+
++ -
-
-
Deaths
+
SARExperience
-
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Whatcangroupsdo?
§ Measurethelevelofleadershipautonomy,perceivedsupport,andgeneralattitudeamongmembersú Youcan’tmanagewhatyoudon’tmeasureú Takestepswherepossibletoincreaseautonomy,perceivedsupport,andegoenhancement Givemembersappropriatechoicesandoptionswherepossible
Increasefeelingsofcontrolandchoice Makepeoplefeelthattheircontributionisvalued Explainreasonsfortaskassignmentandconnecttooverallscopeofthesearch
Findwaysformemberstoconnecttopositivesearchoutcomes
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Whatcangroupsdo?
§ Usemeasuresforselectionú SelectmemberswhojoinSARforreasonsrelatedtoknowledgeandvalues UseVFMIasaselectiontool
ú UseLifeOrientationTooltoselectforhigherlevelsofoptimisticoutlookamongapplicants GeneralAttitudeispartiallyshapedbyaperson’sgeneralorientationtowardlife.Optimisticpeopletendtohavemorepositiveattitudes.
Alsohelpsincreaseperceivedsupport,dedicationengagement,andegoenhancement