bcg project

8/9/2019 Bcg Project

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Human Resources include individuals

who staff and operate an organization.

Human Resource Management is the

strategic and coherent approach to themanagement of an organization's most

valued assets i.e. the people working for

them who individually and collectively

contribute to the achievement of the

objectives of the business.

Management of Human Resources is an

integral part of the success of a business

organization.


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The Bombay Cambridge Gurukul consists

of five co-educational schools, the first

established in 1988.

These schools are located in the suburbs

of northern Mumbai, between Andheri and

Borivali.

The students go through 12 years of

schooling culminating in the board exam for

Std. X conducted by the Maharashtra State

Board of Education (S.S.C.).


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The Mission of BCG is to provide

quality education, in an

environment of inquiry and

discovery, to create learners whoare aware and caring individuals,

able to express their unique

nature to the world.

Student Strength = 15,000.Staff strength = 1000.


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A visit was made to the head office ofthe Bombay Cambridge

Gurukul Organization and our group met

the In - charge of the HR department.

Mrs. Upasana Saraf,

In- Charge / H.O.D.,

Human Resource Development,

Bombay Cambridge Gurukul.


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Department

of Research

CHAIRMAN/DIRECTORS

PRINCIPAL

ACADEMIC PROCESS

-Secondary Headmistress-Primary Headmistress

-Pre-primary

Headmistress

RESOURCE CENTER

Resource

Coordinator

ADMINISTRATIVE

PROCESS

Office/School Manager

Teaching Staff:

-Assistant teachers-Laboratory Assistant

-ComputerTeacher

-Librarian

-Audio-Visual teacher

Office Staff: Clerks for Accounts,

GR, Reception, Store, Transport

Support Staff: Peons, Sweepers

Maintenance: Supervisor,

Security, Electrician, Gardener,

CarpenterTransport: Driver.

School Coordination Committee

In-charge HRD

Chief Executive Officer

Department

of HRD

Resource Staff:

-Counsellors-Special Educators

-Remedial teacher


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i] Need of Human Resource Department :

1. Causes of poor quality and quality failure in

education are usually because of faulty

behaviors and attitudes, not machines.

2. Education is a service that is delivered directly

by people to people. If faulty, the damage is

instantly done.

3. The delivery of a service is simultaneous to itsconsumption.

4. Standards for service should be right first time

every time.


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5. There is no assured statement of

product. The service can only stress it

process as important to the outcome.

6. Services are usually rendered directlyto customers by junior employees.

7.The measurement of outputs in

service are very difficult. The only

meaningful performance indicator is

that of customer satisfaction.

8. Consumers judge quality by

comparing their perceptions of what

they receive with their expectations of

it!


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ii] Role of Human Resource Department :

1. Vision/Top Management

2. Understanding and Maintaining the

3. Organizational Culture

4. Customer/Patron Orientation

5. Accreditation/Affiliation

6. Training and Development

7. Recruitment8. Appraisals

9. Planning Compensation


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1.KNOWLEDGE

2.ABILITY3.SKILLS

4.ATTITUDE


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1. KNOWLEDGE OF :

Core business process

Educational/learningenvironments

People management

theory (psychology) Management concepts

Organizational

behaviours


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2. ABILITYTO :

Work with diverse populations

Build rapport

Stay focused amidst change

See the big picture

Handle rejection or resistance

Project optimism Project a positive professional

image

Provide alternatives.


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3. SKILLS :

Communication (oral and

written) Diagnosis & analysis

Feedback

Research methods Organizing information

Managing groups

Planning and designing


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4. ATTITUDE :

Willingness to learn and grow

Self-confidence Sensitivity

Persistence

Objectivity A belief in peoples capacities

Focus on possibilities within

limitations


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BCG GURUKUL

TOTALLY HAS A STAFF

OF 1250 EMPLOYEES INALL THE 5 BRANCHES :

1000 TEACHING STAFF 250 NON-TEACHING

STAFF


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HRD TRAINING AND DEVELOPMENT PROGRAMS

PRINCIPALS/HMS: Leadership, planning, conflict resolution,

motivation, managing meetings

TEACHERS: Managing time, classroom discipline, curriculumanalysis, communication

TEACHERS: Managing time, classroom discipline, curriculumanalysis, communication

RESOURCE: Self-awareness, empowerment, team work, record

keeping, up-gradation

STUDENTS: Managing relationships, self awareness, thinking skills, life

skills education, career awareness

PARENTS: Understanding EQ, child rearing practices, collaboration with

school, discipline at home, relationships in the family


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HRD TRAINING AND DEVELOPMENT PROGRAMS

OFFICE STAFF: Documentation, team work, data

management, communication

SUPPORT STAFF: Health and hygiene, communication, conflict

resolution, house keeping and social skills

COMPUTER STAFF: Website management, up-grading skills,

coordination, attitude to change

TRANSPORT: Communication, health and hygiene, conflict resolution,

handling children


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OTHER ACTIVITIES FOR THE EMPLOYEES:

1. Annually a survey is conducted amongst the

>employees i.e. the teaching and the non-

teaching staff

>studentsThis survey helps to analyse, rectify and

improve performance.

2. Promotions are performance and dedication

based.

3. Increments are experience based.

4.EGroups have been established for better

networking.


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5. School Committee and teachers meetings

are held.

6. Financial support for all the employees is

taken care of by the Employees Credit Co-

operative Society.

7. Several Picnics for staff are scheduled.

8. Performance is monitored throughout the

year and then desirable decisions are

taken.


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OT

HER ACT

IVIT

IES FORT

HE EMPLOY

EES:

9. Freshers are welcomed and taken as par as

experienced in all areas; even where

salaries are concerned.

10.Pay Scale is performance, dedication and

experience oriented and for teaching staff

it is around 12,000 to 20,000; whereas for

the non-teaching staff it depends more on

the educational qualification and market

salaries.

11.Staff Room, Common Room, Projectors,

Tech. updated computers, Common

Canteen are a few of the great

infrastructural facilities provided.


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12. For the teaching as well as non-teaching

staff; a lot of importance is given to

TEACHERS DAY where they have lots of

celeberation.

13. Annually, BCG gurukul holds an intra-

school Teachers competition in which the

teachers of all the 5 BCG schools

participate. This motivates and encouragesthem.

14. Senior guidance is provided to all the

junior professors but everyone is still

considered at par.


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We would like to acknowledge somepeople who have been of great help :

We would like to thank Mrs. UpasanaSaraf, H.R. in-charge, BCG schools for

helping us with the valuableinformation and the knowledge sheimparted to us.

We would like to thank Prof. Sadaf

Hashmi for guiding us whereverrequired and supporting usthroughout.

Lastly, we would like to thank MMK

college for giving us this opportunity.

bcg project

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