bc webinar

Neighbours Friends and FamiliesNeighbours Friends and Families

An Ontario Model Program to An Ontario Model Program to Address Violence Against Women Address Violence Against Women in Workplaces and Communities in Workplaces and Communities

The NFF Campaign – core contentThe NFF Campaign – core content

Evolution: Evolution:

• Community CoordinationCommunity Coordination

• Workplace StrategyWorkplace Strategy

• Legislative ChangesLegislative Changes

Evaluation & Lessons LearnedEvaluation & Lessons Learned

AgendaAgenda

Putting the Pieces TogetherPutting the Pieces Together

NFF Objectives NFF Objectives

Engage the public in the issueEngage the public in the issueTeach Teach everyoneeveryone the warning signs and risk factors the warning signs and risk factors Identify 3 “Vital Behaviours” everyone can doIdentify 3 “Vital Behaviours” everyone can do Practice Safe & Effective InterventionsPractice Safe & Effective Interventions

1. The NFF Campaign – core content1. The NFF Campaign – core content

PurposePurpose

Neighbours, Friends and Families is a Neighbours, Friends and Families is a campaign to raise awareness of campaign to raise awareness of

THE SIGNS OF WOMAN ABUSE THE SIGNS OF WOMAN ABUSE

so that people who are close to an at-risk so that people who are close to an at-risk woman or abusive man can help.woman or abusive man can help.

5

Partnership

Neighbours, Friends and Families is a partnership between the Ontario Government and the Expert

Panel on Neighbours, Friends and Families, through the Centre for Research and Education on Violence

Against Women and Children.

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Why Focus on Woman Why Focus on Woman Abuse?Abuse?

A gendered strategy to address A gendered strategy to address domestic violence in communities domestic violence in communities

and workplacesand workplaces

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Situational couple violenceSituational couple violence• most common / arguments escalate to violencemost common / arguments escalate to violence

Coercive control*Coercive control*• abusive partner controls and coercesabusive partner controls and coerces

Violent ResistanceViolent Resistance• victim of coercive control fights backvictim of coercive control fights back

Domestic Violence – 3 TypesDomestic Violence – 3 Types

Johnson / CLASP – 2006Johnson / CLASP – 2006

Woman AbuseWoman Abuse

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• Highest risk cases Highest risk cases (DVDRC)(DVDRC)

• Most serious injuriesMost serious injuries (Stats Can)(Stats Can)

• Preventable (because predictable)Preventable (because predictable)• Impact on children is devastatingImpact on children is devastating• Can’t change what you can’t nameCan’t change what you can’t name

Woman AbuseWoman Abuse

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Ontario Domestic Homicide Death Reviews Ontario Domestic Homicide Death Reviews

2006: 26 women / 6 men* / 12 children 2006: 26 women / 6 men* / 12 children

2007: 21 women / 11 men* / 3 children2007: 21 women / 11 men* / 3 children*All but one of the male deaths were suicides after *All but one of the male deaths were suicides after

killing their partner.killing their partner.

Death Reviews -All cases from 2002-2007 Death Reviews -All cases from 2002-2007 92% of violent perpetrators were male92% of violent perpetrators were male

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Ontario Domestic Violence Death Review Committee - 2008Ontario Domestic Violence Death Review Committee - 2008

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The Domestic Violence Death Review CommitteeThe Domestic Violence Death Review Committee

……the greatest need continues to be educating all the greatest need continues to be educating all members of the community about the warning members of the community about the warning signs of domestic violence and the appropriate signs of domestic violence and the appropriate

action necessary to prevent it.action necessary to prevent it.

One example…is the Neighbours, Friends and One example…is the Neighbours, Friends and Families Campaign.Families Campaign. (DVDRC 2005) (DVDRC 2005)

NFF – “Model Program”NFF – “Model Program”

Tragedy in Windsor HospitalTragedy in Windsor Hospital

• Lori Dupont killed by Marc Daniel at Hotel Dieu Lori Dupont killed by Marc Daniel at Hotel Dieu Grace Hospital – November 2005Grace Hospital – November 2005

• Many people tried to help Many people tried to help • Added complexity Added complexity

• Shared workplace, victim & perpetratorShared workplace, victim & perpetrator• Power issues, nurse and doctorPower issues, nurse and doctor

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Critical Events and OpportunitiesCritical Events and Opportunities

• Critical EventsCritical Events• Visible warning signs and risk factors Visible warning signs and risk factors • Should raise possibility of dangerShould raise possibility of danger

• OpportunitiesOpportunities• A chance to intervene A chance to intervene • Can be missed because of uncertainty or Can be missed because of uncertainty or

missing informationmissing information• Organizations and individuals are unpreparedOrganizations and individuals are unprepared

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1 3 3 4 4 4

12

2228

3237

1 2 4 58 10

22

48

65

76

84

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20

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Critical Event

Opportunity

Accumulation of Critical Events & Missed Opportunities Dupont Inquest

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““to provide support to all workplaces to train all to provide support to all workplaces to train all employees about the dynamics of domestic employees about the dynamics of domestic violence….as well as what to do if faced with a violence….as well as what to do if faced with a situation where violence enters the workplacesituation where violence enters the workplace

……model programs such as Neighbours, Friends model programs such as Neighbours, Friends and Families may be expanded in Ontario and be and Families may be expanded in Ontario and be more directly inclusive of the role of the more directly inclusive of the role of the workplace”.workplace”.

Dupont / Daniel Inquest - Dupont / Daniel Inquest - RecommendationsRecommendations

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Identifying Women at RiskIdentifying Women at Risk

• Warning SignsWarning Signs• High Risk FactorsHigh Risk Factors• How Can I Support Her?How Can I Support Her?• Why Doesn’t She Leave?Why Doesn’t She Leave?

• Understanding the trapsUnderstanding the traps

Women at Greater RiskWomen at Greater Risk

• Women with disabilitiesWomen with disabilities

• Aboriginal womenAboriginal women

• Young women (16 – 24)Young women (16 – 24)

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Safety Planning for WomenSafety Planning for Women

• Developing a Safety planDeveloping a Safety plan• Getting Ready to LeaveGetting Ready to Leave• Leaving the AbuserLeaving the Abuser• After LeavingAfter Leaving

Referral Information:Referral Information:The Assaulted Women’s Helpline The Assaulted Women’s Helpline

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When someone you care about is When someone you care about is acting abusively:acting abusively:

• Approach him when he is calmApproach him when he is calm

• Tell him that you are concerned for Tell him that you are concerned for the safety of his partner and children the safety of his partner and children and that there is help for himand that there is help for him

• Recognize that confrontational, Recognize that confrontational, argumentative approaches may argumentative approaches may make the situation worse and put her make the situation worse and put her at higher riskat higher risk

Brochures & Safety CardsBrochures & Safety Cards

• Arabic Arabic • Chinese SimplifiedChinese Simplified• Chinese Chinese • English English • FarsiFarsi• French French • KoreanKorean• Punjabi IndianPunjabi Indian• Punjabi Pakistani Punjabi Pakistani

• RussianRussian• Somali Somali • SpanishSpanish• Tamil Tamil • VietnameseVietnamese• Swahili (New)Swahili (New)• Creole (New)Creole (New)• Kirundi (New)Kirundi (New)• Lingala (New)Lingala (New)

Available in:Available in:

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www.neighboursfriendsandfamilies.cawww.neighboursfriendsandfamilies.ca

www.kanawayhitowin.ca

www.voisinsamisetfamilles.ca

Neighbours, Friends and Families Neighbours, Friends and Families WebsitesWebsites

• How to Intervene Safely and EffectivelyHow to Intervene Safely and Effectively• 3 Things Everyone Can Do!3 Things Everyone Can Do!

The Take Away – all campaignsThe Take Away – all campaigns

Know the Rule of IsolationKnow the Rule of Isolation

Isolation is a factor that is always present in Isolation is a factor that is always present in situations of woman abuse situations of woman abuse

……It could even be considered a necessary It could even be considered a necessary conditioncondition

As the abuse escalates – the isolation As the abuse escalates – the isolation becomes more profoundbecomes more profound

Behaviours Designed to Interrupt Behaviours Designed to Interrupt IsolationIsolation

1.1. Learn to Learn to RecognizeRecognize signs of abuse signs of abuse2.2. RespondRespond - Don’t sit alone with suspicions - Don’t sit alone with suspicions

and questionsand questions3.3. Seek help and take appropriate action – Seek help and take appropriate action –

ReferRefer to professionals to professionals

SEE IT – NAME IT – CHECK ITSEE IT – NAME IT – CHECK IT

The Journey to InterventionThe Journey to Intervention

Name Name it!it!

Pay attention, Pay attention, recognize the recognize the

warning signs warning signs Break the rule of Break the rule of isolation! Talk to isolation! Talk to

someone someone Use the experts to Use the experts to

figure out what to do figure out what to do next…next…

See it!See it!

Check it!Check it!

Practice Safe and Effective InterventionsPractice Safe and Effective Interventions

• Use NFF information and tools in community and Use NFF information and tools in community and workplace settings to respond to domestic violenceworkplace settings to respond to domestic violence

• Provide NFF training and engagement strategies to Provide NFF training and engagement strategies to raise confidence and skills to support early raise confidence and skills to support early interventionsinterventions

• Understand woman abuse as a community and Understand woman abuse as a community and workplace issue where everyone has a role to play.workplace issue where everyone has a role to play.

• Safe families make for safe communities Safe families make for safe communities

You don’t have to be a hero or fix the situationYou don’t have to be a hero or fix the situation.

Caring about the people around us, paying attention Caring about the people around us, paying attention to them when there are signs of trouble and to them when there are signs of trouble and

responding appropriately is radical social change. responding appropriately is radical social change.

Little things countLittle things count

YOU

Friends

Committees

Manager

Neighbours

Co-Workers

Relatives

How it WorksHow it WorksEngaging The Potential and Power of Everyday RelationshipsEngaging The Potential and Power of Everyday Relationships

YOUYOU

2. The Evolution of Neighbours, 2. The Evolution of Neighbours, Friends & FamiliesFriends & Families

Local BeginningsLocal Beginnings

2002 2002

London Coordinating Committee to End London Coordinating Committee to End Woman Abuse in Ontario begins Woman Abuse in Ontario begins development and pilot of Neighbour 2 development and pilot of Neighbour 2 Neighbour (N2N) Campaign, modified Neighbour (N2N) Campaign, modified from a model developed in San Francisco.from a model developed in San Francisco.

Development of NFF ResourcesDevelopment of NFF Resources

2004 - 2008 2004 - 2008

Expert Panel struck to develop a Expert Panel struck to develop a comprehensive provincial public education comprehensive provincial public education and awareness raising campaignand awareness raising campaign

2005 2005

NFF Community Campaign formally NFF Community Campaign formally launchedlaunched

Liberals elected 2003Liberals elected 2003Priority: Domestic ViolencePriority: Domestic Violence OWDOWD

• ConsultationsConsultations• DVAPDVAP

Neighbours, Friends and Families Neighbours, Friends and Families Public Education CampaignPublic Education Campaign

OWDOWD• Launched NFF 2005Launched NFF 2005


OWDOWDNFF LeadNFF Lead


Local Communities

MCSSMCSSFunding for DV CoordinationFunding for DV Coordination

MAG – OVSSMAG – OVSSCommunity Grant ProgramCommunity Grant Program

NFF Regional CoordinationNFF Regional Coordination

South West Region South West Region

• Regional Domestic Violence Coordinating Regional Domestic Violence Coordinating Committees (10 communities) develops a Committees (10 communities) develops a regional strategy for implementation of regional strategy for implementation of NFF in communitiesNFF in communities

MCI – OWDMCI – OWDProvincial CampaignProvincial Campaign

MAG – OVSSMAG – OVSSCommunity Grant Community Grant Program

MCSSMCSSFunding for DV CoordinationFunding for DV Coordination

NFF Regional ImplementationNFF Regional Implementation

•Government / public / private aligned - collaboration

•Communities working together on shared goals

• Supporting each other• Sharing knowledge• Making resources go further• Improving services

Coordination is Key to Change

54 Court Jurisdictions45 VAW Coordinating Committees

SWRCC

Domestic Violence Action PlanDomestic Violence Action Plan

NFF - Public EducationNFF - Public Education

MCI -OWDMCI -OWDMAG - OVSSMAG - OVSS MCSSMCSS

Community Grants Community Grants ProgramProgram

Opportunities for project Opportunities for project innovationinnovation in citizen and in citizen and

community engagement at community engagement at local levellocal level

Lead Ministry for Provincial Lead Ministry for Provincial ImplementationImplementation

Provincial vantage point Provincial vantage point enables information sharing, enables information sharing,

connectivityconnectivity, support for local , support for local efforts, ongoing strategy efforts, ongoing strategy

DV Community DV Community CoordinationCoordination

Opportunity for greater Opportunity for greater coordinationcoordination in in

communities, and between communities, and between communities, using NFF as communities, using NFF as

the linkthe link

Community ImplementationCommunity Implementation

Building Safe and Strong CommunitiesBuilding Safe and Strong Communities

MCSS

Coordination

OWD

NFF Funding

VJF Funding

NFF Workplace Strategy

CCC Funding

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Becoming A Workplace ChampionBecoming A Workplace Champion

Level 1: InformationLevel 1: Information• Introduce campaign and materials to all employeesIntroduce campaign and materials to all employees

Level 2: EducationLevel 2: Education• 1 hour presentation to all employees1 hour presentation to all employees

Level 3: Sustainability Level 3: Sustainability • Train the Trainer (2 day) / Intervention Workshop (1 day)Train the Trainer (2 day) / Intervention Workshop (1 day)

The Workplace Strategy - RationaleThe Workplace Strategy - Rationale1.1. Provides program to followProvides program to follow

• Easy entry level – the ‘quick win’Easy entry level – the ‘quick win’• potential for provincial consistency potential for provincial consistency • uses existing infrastructure of organizationsuses existing infrastructure of organizations

2.2. Ensures all employees receive informationEnsures all employees receive information

3. 3. Reduces risks by preparing employees to:Reduces risks by preparing employees to:• Recognize warning signs and high risk factorsRecognize warning signs and high risk factors• Respond appropriately Respond appropriately • Make referralsMake referrals

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4. Provides DV education - Bill 168 4. Provides DV education - Bill 168

There is nothing special about Hotel Dieu There is nothing special about Hotel Dieu Grace Hospital – this tragedy can happen Grace Hospital – this tragedy can happen anywhere.anywhere.

Mary Benson AlbersMary Benson Albers

HDGH HR DirectorHDGH HR Director

Why Workplaces Need to Be InvolvedWhy Workplaces Need to Be Involved

• Most workplaces are unpreparedMost workplaces are unprepared• Many employees are affected directly and Many employees are affected directly and

indirectlyindirectly• Multiple concerns such as security, health, Multiple concerns such as security, health,

performance, productivityperformance, productivity• In 9 out of 10 workplace incidents, the victim later In 9 out of 10 workplace incidents, the victim later

confides in a co-workerconfides in a co-worker• Employers & co-workers can make a differenceEmployers & co-workers can make a difference• The workplace is where the victim can be found The workplace is where the victim can be found

by her abuser.by her abuser.

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The Workplace ComponentsThe Workplace Components

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• 1 Hour Presentation (PPT core content)1 Hour Presentation (PPT core content)• 2 Day Workplace Train the Trainer Program2 Day Workplace Train the Trainer Program• 2 Day Senior Management Training2 Day Senior Management Training• Intervention Workshops Intervention Workshops (See it – Name it – Check it)(See it – Name it – Check it)

• Workplace Champion RecognitionWorkplace Champion Recognition• Links with existing community resourcesLinks with existing community resources

How it WorksHow it Works

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Build the ListBuild the List

Start from Where You AreStart from Where You Are

Be the change!

Level 1

Level 2

Level 3

How many people?How many people?

2009 Lists – Results!!!2009 Lists – Results!!!

• Over 100 organizations recognizedOver 100 organizations recognized• Most CC member agenciesMost CC member agencies• 21 Ministries in West Region21 Ministries in West Region• Cities of Windsor, LondonCities of Windsor, London• 3 Municipalities3 Municipalities• 3 Hospitals3 Hospitals• Bruce PowerBruce Power• Royal Bank (London)Royal Bank (London)• Tim HortonsTim Hortons

Recognizing Workplace ChampionsRecognizing Workplace Champions

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February 12, 2010 - 5 communities: February 12, 2010 - 5 communities:

London, Owen Sound, Strathroy, Stratford, WindsorLondon, Owen Sound, Strathroy, Stratford, Windsor

Bill 168Bill 168

Support for EmployersSupport for Employers

Bill 168Bill 168

Bill 168Bill 168

Amendment to the Ontario OH&S Act Amendment to the Ontario OH&S Act

Received accent on Dec. 15, 2009Received accent on Dec. 15, 2009

Comes into effect June 15, 2010Comes into effect June 15, 2010

Requires employers Requires employers oTo develop policies and programs to help prevent To develop policies and programs to help prevent WP violence and harassment WP violence and harassment oTo take reasonable precautions to protect To take reasonable precautions to protect employees from domestic violence in WPemployees from domestic violence in WP

Bill 168Bill 168

• Under section 32.0.4 of the ActUnder section 32.0.4 of the Acto if an employer if an employer is aware or ought to be is aware or ought to be

aware aware that domestic violence that is likely to that domestic violence that is likely to expose a worker to physical injury may occur expose a worker to physical injury may occur in the workplace, the employer must take in the workplace, the employer must take every reasonable precaution to protect the every reasonable precaution to protect the worker.worker.

Bill 168Bill 168

• How can employers take action against How can employers take action against domestic violence that may occur in the domestic violence that may occur in the workplace?workplace?

• Recognize the Warning Signs!Recognize the Warning Signs!

• Risk is variable – difficult to predict when a Risk is variable – difficult to predict when a situation will escalate to physical violencesituation will escalate to physical violence

Responding to D.V. in the WorkplaceResponding to D.V. in the Workplace

• In the best interests of employers to In the best interests of employers to – be able to recognize the signs of domestic be able to recognize the signs of domestic

violenceviolence– assess the potential risk to the victim, co-assess the potential risk to the victim, co-

workers and other bystandersworkers and other bystanders– have measures and procedures in place to have measures and procedures in place to

control riskscontrol risks

• Website (linked to NFF)• Brochures• Audit Tools• Protocol Development• Support for Employers

Introducing

a domestic violence workplace program

Self-Assessment QuizAssessing Your Workplace Readiness

Immediate Situation: CrisisImmediate Situation: CrisisAn employee is being stalked by an ex-boyfriend. You are the

security advisor

• What would you do?• How would your workplace handle this situation?• What resources would you turn to?

Suggested Protocol re:Disclosure and Confidentiality

Sets out principles and considerations• Discusses information needs• Suggests a series of “DOs, DON’Ts and MUST DOs that can be adapted• Provides examples

Suggested Protocol re:Setting up an Interdisciplinary Response Team

• Rationale• Team Purpose / Membership• Challenges• Key Considerations

• Scope• Relationship to Joint Health & Safety• Relationship to community resources

.

Suggested Protocol re:Communicating with Employees at Risk

• Shows how to use 3 step process: Recognize / Respond / Refer• Suggests quick list of DOs and DON’Ts• Provides some “scripts” and conversation starters to help you voice your concern and support• Lists additional resources

Brochures

Recognize / Respond / ReferWarning Signs and Risk Factors

At Risk at WorkHow to Keep Yourself Safe and Supported

Outcomes, Evaluation and Outcomes, Evaluation and Challenges Challenges

Lessons learned from the NFF Lessons learned from the NFF Experience to dateExperience to date

EvaluationEvaluation• Participant evaluations from community and Participant evaluations from community and

workplace training (pre and post)workplace training (pre and post)

• Stats collection (# participants, resources Stats collection (# participants, resources distributed, media events, etc.)distributed, media events, etc.)

• Qualitative Evaluation Report Qualitative Evaluation Report “At Grass Level” (2008)“At Grass Level” (2008)

• Evaluation Report Evaluation Report “Evaluation of NFF” (2009)“Evaluation of NFF” (2009)

• Annual reports to fundersAnnual reports to funders

Evaluation NFF Workplace TrainingEvaluation NFF Workplace TrainingOntario Public Service Initiative (OPS) Ontario Public Service Initiative (OPS) 2008- present2008- present

West region 10,000 staff completed Level 1 West region 10,000 staff completed Level 1 5,000 have had the Level 2 training5,000 have had the Level 2 training50 trained facilitators in multiple ministries 50 trained facilitators in multiple ministries

(level 3 training)(level 3 training)21 Ontario ministries participated in training21 Ontario ministries participated in trainingEastern Region 9,000 staff completed Level 1Eastern Region 9,000 staff completed Level 140 trained facilitators (Level 3 training)40 trained facilitators (Level 3 training)

OPS Evaluations OPS Evaluations (n1500)(n1500)

• 87% felt the content is very effective87% felt the content is very effective• 90% indicated they learned important 90% indicated they learned important

information about warning signs.information about warning signs.• 93% strongly agree that they have a role to 93% strongly agree that they have a role to

play in ending woman abuse.play in ending woman abuse.• 85% have an idea about the role they can 85% have an idea about the role they can

play.play.• 94% strongly believe the NFF content is 94% strongly believe the NFF content is

important for all OPS employees important for all OPS employees

NFF Resource Distribution NFF Resource Distribution 2006-20082006-2008

• 450,000 English brochures / safety cards450,000 English brochures / safety cards

• 60,000 French brochures / safety cards60,000 French brochures / safety cards

• 385,000 other language brochures / cards385,000 other language brochures / cards

NFF Results (2008 Evaluation)NFF Results (2008 Evaluation)• 15 communities reported 165 media activities 15 communities reported 165 media activities • 1,600 community members attended 1,600 community members attended

community presentationscommunity presentations• 91% of participants reported they felt more 91% of participants reported they felt more

prepared to identify warning signs.prepared to identify warning signs.• 87% reported they were more prepared to 87% reported they were more prepared to

provide referralsprovide referrals• 100% it’s important to offer NFF in their 100% it’s important to offer NFF in their

workplaces and communities workplaces and communities

Lessons LearnedLessons Learned• Program resonates in diverse communities Program resonates in diverse communities

and workplaces, and is very effectiveand workplaces, and is very effective

• Specific direction wanted – Specific direction wanted – what do I say?what do I say?

• Community development model extremely Community development model extremely successfulsuccessful

• Using circles of influence delivers the Using circles of influence delivers the program in unique and effective waysprogram in unique and effective ways

• Starting assumption keyStarting assumption key

Lessons LearnedLessons Learned• Challenges with mobilizing funding to pay Challenges with mobilizing funding to pay

for community implementationfor community implementation

• Challenges with evaluation – collecting Challenges with evaluation – collecting statistics is difficult in communitiesstatistics is difficult in communities

• Sustainability planning is incomplete - Sustainability planning is incomplete - program requires ongoing provincial program requires ongoing provincial funding supportfunding support

In ProgressIn ProgressDevelopment of DisAbility strategyDevelopment of DisAbility strategyDevelopment of Diversity strategyDevelopment of Diversity strategyEvaluation of NFF Community and Evaluation of NFF Community and

Workplace programsWorkplace programsSustainability PlanningSustainability PlanningDevelopment of new Resources for Development of new Resources for

Workplaces Workplaces

Public

Engagem

ent

Coordination

Provincial Government

Bill 168

DVAP

SVAP

Woman

AbuseCommunity

NFFYou & Your

Organization

Most Ontarians feel a personal responsibility Most Ontarians feel a personal responsibility for reducing woman abuse...for reducing woman abuse...recognizing it is the first steprecognizing it is the first step

Take the warning signs seriouslyTake the warning signs seriously

Neighbours, Friends and FamiliesNeighbours, Friends and Families

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For more informationFor more information

• www.neighboursfriendsandfamilies.ca

• Barb MacQuarrie Barb MacQuarrie Provincial Coordinator NFF Workplace Provincial Coordinator NFF Workplace Campaign, Centre for Research and Campaign, Centre for Research and Education on Violence Against Women and Education on Violence Against Women and Children, University of Western Ontario Children, University of Western Ontario [email protected]