8/11/2019 Bc 1st Unit Test Fybaf

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STERLING COLLEGE OF ARTS, COMMERCE &

SCIENCE

NERULClass/Sem : Subject:

Date : Max marks :

Q1.Fill in the Blanks(5 marks)1 Face-to-face communication is eective since

feedback is___________.

2 on!dential messa"es are best conve#ed throu"h_________ communication.

$ % "ood s&eaker needs to use his __________ toma'imum advanta"e.)

For the oral communication to be eective oneneeds to understand the _________ in the !rst &lace

5 *o reach a +ide audience ___________ is &referred.

Q , 2 /ake a list of oral and +ritten communication usedor seen at the follo+in" &laces

5 /arks

a) 0n the e'amination hall

b) 0n a otelc) %t a stadiumd) %t an hos&itale) % rail+a# station

Q , $ %ns+er in brief (an# 2) 1 /arksa) om&are and ontrast oral and +ritten

communicationb) o+ can #ou use oral communication

eectivel#3c) 4hen #ou a&&ear for an intervie+3 4hat are

the verbal and non-verbal cues #ou shouldfocus on3

8/11/2019 Bc 1st Unit Test Fybaf

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