SPECIAL ADVERTISING SECTION BBB Consumer Resource Guide | 9

JerryHaggertyChevrolet.com

*Based on EPA estimated highway miles per gallon.

For Value and Integrity, it has to be Haggerty!For Value and Integrity, it has to be Haggerty!

2013 CHEVYVOLTVOLT 94

MPG*

2013 CHEVY2013 CHEVYEQUINOX 32

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300 W. ROOSEVELT RD.300 W. ROOSEVELT RD.GLEN ELLYN, ILGLEN ELLYN, IL

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Year after year, peoplelook for ways to save moneyon heating their homes. TheBetter Business Bureau serv-ing Chicago and Northern Illi-nois (BBB) is offering achecklist for homeowners tosafely prepare their homesduring the winter monthsand perhaps save a few dol-lars in the process.

“High heating costs are aproblem each winter forcash-strapped consumers,”said Steve J. Bernas, presi-dent & CEO of the BBB. “Itmakes good economic sensefor consumers to winterizetheir homes; a small up-frontinvestment increases theenergy efficiency of a houseand reduces overall heatingcosts in the long run.”

The following is a BBBhome winterizing checklist:

Caulking and weather strip-ping. To prevent air leaks,homeowners should inspectthe caulking around windows

and doors and check for crack-ing and peeling. In addition,ensure that doors and win-dows shut tightly and no coldair is coming in due to worndown weather stripping.

Furnace. Furnaces olderthan 15 years might be duefor a replacement. For newerfurnaces, make sure the filteris clean and the thermostat isworking properly.

Heating ducts. Ductsshould be cleaned onceevery two years. Homeown-ers should also consideradding insulation to anyexposed ductwork in orderto prevent losing heated air.

Emergency kit. When awinter storm strikes, anemergency kit should haveall essential materials in onehandy place. An emergencykit should include flashlights,candles and matches, a firstaid kit, bottled water, non-perishable food and a bat-tery-powered radio.

Smoke alarm and carbonmonoxide detectors. Testsmoke alarms and carbonmonoxide detectors andinstall fresh batteries. Home-owners should considerreplacing smoke alarms olderthan 10 years.

Gutters and ridge vents.Gutters should be cleaned toprevent any clogs that couldcause rainwater to back upand freeze, making the gut-ters expand and crack. Theridge vents need to becleaned as well in order tohelp prevent stagnate air.

Windows. Window screensshould be taken down andreplaced with storm win-dows; they provide an extralayer of protection and keepthe house warmer. Investingin a window insulator kit is aninexpensive option to keepout drafts as well.

For more consumer tips,visit www.bbb.org ¨

BETTER BUSINESS BUREAUChecklist for Winterizing Your Home

10 | BBB Consumer Resource Guide SPECIAL ADVERTISING SECTION

New ComplaintDetail Feature

A new feature that willbe added in the nearfuture to our BusinessReviews on the BBB web-site will be a companydetail link. This will containthe text of consumer com-plaints, business respons-es, and consumer rebut-tals. This information willbe available for viewers ofBusiness Reviews to read.The complaint detail andbusiness response will beavailable to viewers byclicking on a “Show Com-plaint Detail” link that willbe added to your BusinessReview page in the com-ing months.

We believe the expand-ed information is benefi-cial because it gives view-ers of our BusinessReviews the actual text ofa consumer’s complaintand comments, along withthe text of the businessresponse, for a more per-sonal experience on thesite. This adds informationand provides more detailfor the users of BBB Busi-ness Reviews to makebuying decisions. Thesemake BBB BusinessReviews more competitivewith those of other web-sites that review servicesand products.

BBB on your SmartphoneIf you own an Android oriPhone, take it out andcheck out this new BBBwebsite feature. Nowwhen you go to your BBBsite with your smartphone,your browser will auto-matically redirect to themobile optimized siteM.BBB.org. Our mobile siteprovides users with a bet-ter experience on thesmall phone screen bystreamlining content andeliminating large graphics.With close to 10 percent ofour web traffic visitingfrom mobile devices, it isimportant to ensuremobile visitors can easilyfind the information theyare looking for. ¨

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