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    Small Business Management Unit 1

    Sikkim Manipal University Page No. 1

    Unit 1 Introduction to Small Business Management

    Structure:

    1.1 Introduction

    Objectives

    1.2 Significance of Small Business

    1.3 Evolution of Small Business in India

    1.4 Definition of Small Business

    1.5 Characteristics of Small Business

    1.6 Forms of Organisation

    1.7 Common problems Affecting Small Businesses

    1.8 Summary

    1.9 Glossary

    1.10 Terminal Questions

    1.11 Answers

    1.1 Introduction

    Small business is considered as a powerful engine of economic

    development of any country.Many nations  –  both developed and

    developing – recognised that the small industry sector is a useful vehicle for

    growth. In developing counties, small business is a major source of creation

    of new employment opportunities on a wide scale in the shortest possible

    time, promoting entrepreneurial culture. It is small industries that have

    propelled countries like Japan, Taiwan and Korea become powerful.

    Small business is mostly, privately owned and operated with a small number

    of employees. Their operations are confined to the vicinity of their

    locationwith a relatively low volume of sales.

    However, it must be noted that all big businesses started small. Infosys was

    started by NR Narayanamurthy along with six software engineers in a small

    room in his house with $10,000 borrowed from his wife. It is now an

    enterprise with turnover of $31254 crores in 2011-12 and as on 31-03-2012

    it had a cash and bank balance of $18057 crores.

    Shahnaz Husain is a very famous name in the cosmetic industry and

    pioneering beauty treatments using Ayurveda. She started off small with the

    help of family members and today Shahnaz Herbals employs more than

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    1800 people, with exports to 60 countries and a range of over 250 high-

    selling beauty products.This unit highlights the significance of small business, contribution to the

    economy and evolution of small business in India. The institutional support

    for promotion and development for giving fillip to the sector, definition and

    characteristics, forms of ownership and implications, common issues that

    hampers the process of growth are also dealt with.

    Objectives:

     After studying the unit, you should be able to:

      explain the concept of small business

      recognise its role in the economy

      describe the evolution of small business

      distinguish between different forms of organisations that small

    businesses can take

      explain the characteristics of small business and identify the common

    problems of small business.

    1.2 Significance of Small Business

    Significance of small business can be understood under two dimensions  – 

    its contribution to the national economy and its contribution to

    entrepreneurship contribution to the economy.

    Both in developed and developing countries, small business plays a pivotal

    role in generating employment, improving exportsin a significant manner

    and contributing to Gross Domestic Product (GDP) as could be seen from

    the table 1.1:

    Table 1.1: Share of small business in world economies

    Description

    Share of small business in

    GDP Employment Exports

    US and EU countries 40-60% 60% 30-60%

    China, Japan, Malaysia, and SouthKorea

    40% 70-80* NA

     African countries 30-40% 70* 4%

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    In India, it is estimated that (as on 31st March 2011) small business:

      Contributed 8.72% to GDP.  Employed 732 lakh persons.

      Accounted for 40% of the exports of the country.

      In terms of value, the sector accounts for about 45 percent of the

    manufacturing output valued at $1095758 crores.

      There are 312 lakh small enterprises.

      The sector has consistently registered a growth rate of over 12% which

    is than the rest of the industrial sector.

      The fixed investment in the sector is $773487 crores.

      The sector manufactures 6,000 products ranging from traditional to hi-

    tech items. The product groups are depicted in the pie chart below.(Refer Chart 1.1)

    Chart 1.1: Products of MSMEs

    A) Contribution to entrepreneurship

    For promotion of different types of enterprises – micro, small and medium –entrepreneurship development is one among the inevitable elements. This is

    especially true for first generation entrepreneurs. Entrepreneurship is the

    process of exploring opportunities, scanning the environment, mobilising

    resources, converting ideas into viable business proposition and providing

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    new products and services to the society by bringing together and

    combining various factors of production.Entrepreneurial dynamism forms the cornerstone of a progressive society as

    it creates value through identification of business opportunity, management

    of risk appropriate to opportunity, honing of management skills, maintaining

    financial discipline and ensuring resources to bring a project to fruition.

    The first step for a person aspiring to become an entrepreneur is to make an

    inventory of traits. This self-awareness and analysis helps define strengths

    and overcome weaknesses. The process involves relentless efforts on the

    part of the entrepreneurs to become successful. The government has set up

    institutes to facilitate entrepreneurial development which drives economic

    growth.

    Self Assessment Question

    Fill in the blanks:

    1. Name the three main areas to which small business makes a

    contribution.

    a) _______

    b) _______

    c) _______

    1.3 Evolution of Small Business in India

    Small scale and cottage industries encompassing a variety of industries

    ranging from manufacturing of iron safes, locks, carpets, marble jigs,

    baskets, hand-loom and khadi cloth and coir products existed in India for a

    long time. However, official recognition of their pivotal role in economic

    development came after India attained independence. The small industry

    can be categorised under three major heads:

    1. Coirindustries.

    2. Small Scale Industries producing industrial products or engaged in

    providing services.

    3. Khadiand Village Industries.

    The role of each of the above is elaborated below:

    1. Coir Industries

    In 1953, Coir Board was established as a statutory body under the Coir

    Industry Act, 1953 for promoting the overall development of the coir industry

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    and improvement of the living conditions of the workers engaged in this

    traditional industry.India is the largest coir producer in the world accounting for more than 80

    percent of the total world production of coir. The coir sector in India is

    diverse and involves households, co-operatives, NGOs, manufacturers and

    exporters. This Industry is the best example of producing beautiful artefacts,

    handicrafts and utility products from coconut husks which is otherwise a

    waste.

    The coir industry employs more than 7 lakh people of whom a majority is

    from rural areas belonging to the economically weaker sections of society.

    Nearly 80% of the coir workers in the fibre extraction and spinning sectors

    are women.The fibre production estimated during 2011-12 is 6,00,000 M.T.

    2. Small Scale Industries

    In 1955, The National Small Industries Corporation (NSIC) Ltd. was

    established by the Government of India with a view to “to aid, counsel,

    assist, finance, protect and promote the interest of small industries in India.”

    NSIC continues to remain at the forefront of industrial development

    throughout the country with its various programmes and projects to assist

    the Micro, Small and Medium Enterprises (MSME) in the country, generally

    on a commercial basis. It provides a variety of support services to micro and

    small enterprises by catering to their different requirements in the areas ofraw material procurement, product marketing, credit rating, acquisition of

    technologies and adoption of modern management practices

    The important functions NSIC:

    1. Provides financial assistance by way of hire-purchase scheme for

    purchase of machinery and equipment, required for the setting up

    industries.

    2. Provides equipment on lease.

    3. Assists in marketing of the products of SSIs.

    4. Helps in exporting the product of SSIs.

    5. Provides training to workers of SSIs in various trades.

    6. Helps in the development and upgradation of technology and

    modernisation of industries.

    7. Undertakes construction of industrial estates.

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    8. Purchases huge quantity of important raw materials and distribute the

    same to SSIs at reasonable rates.9. Develops prototype machines and equipment to pass on to SSIs for

    commercial production.

    10. Sets up small scale industries in other developing countries on turn-

    key.

    International cooperation

    Since its inception, NSIC has contributed to strengthening enterprise-to-

    enterprise cooperation, South-South cooperation and sharing best practices

    and experiences with other developing countries, especially those in the

     African, Asian and Pacific regions.NSIC thus plays a prominent role for the

    development of entrepreneurship as well as industrialisation in the country.

    Training andentrepreneurship development

    For promotion of different types of enterprises – micro, small and medium –

    entrepreneurship development is one among the inevitable elements. This is

    especially true for first generation entrepreneurs. To undertake this task on

    regular basis, the Ministry has set up three national-level Entrepreneurship

    Development Institutes (EDIs). These are:

      The National Institute for Micro, Small and Medium Enterprises

    (NI-MSME), Hyderabad (then known as National Institute for Small

    Industry Extension Training, set up in 1960).

      The National Institute for Entrepreneurship and Small Business

    Development (NIESBUD), NOIDA, set up in 1983.

      The Indian Institute of Entrepreneurship (IIE), Guwahati, set up in 1994.

    3. Khadi and Village Industries

    In 1956, the Khadi and Village industries Commission (KVIC) was set up

    under an Act of the same name. The main objectives of KVIC include:

    i. The social objective of providing employment in rural areas.

    ii. The economic objective of producing saleable articles.

    iii. The wider objective of creating self-reliance amongst people and

    building up a strong rural community spirit.

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    Functions of KVIC are to:

    i. Plan and organise training of people employed or desirous of seekingemployment in Khadi and village industries.

    ii. Build up directly or through specified agencies reserves of raw

    materials and implement and supply them or arrange supply of raw

    materials and train persons engaged or likely to be engaged in

    production of hand spun yarn or khadi or village industries.

    iii. Facilitate production and to promote the sale and marketing of khadi or

    products of village industries or handicrafts.

    iv. Encourage and promote research in the technology used in Khadi and

    village industries, including the use of non-conventional energy and

    electric power with a view to increasing productivity and eliminatingdrudgery.

    v. Provide financial assistance to people engaged in the development and

    operation of khadi or village industries and guide them through supply

    of designs, prototypes and other technical information for the purpose

    of producing goods and services in effective demand.

    Grouping of industries

    While Khadi programmes comprise hand spun and hand woven cotton,

    woollen, muslin and silk varieties, the Village Industries programmes have

    been classified into seven broad groups. These are:

    i. Mineral Based Industry.

    ii. Forest Based Industry.

    iii. Agro Based and Food Processing Industry.

    iv. Polymer and Chemical Based Industry.

    v. Rural Engineering and Bio-Technology Industry.

    vi. Hand Made Paper and Fibre Industry.

    vii. Service Industry.

    Industries connected with meat, manufacturing or sale of intoxicant items

    like beedi/pan/cigar/cigarette, etc., any hotel or dhaba or sales outlet servingliquor, preparation/producing tobacco as raw materials, tapping of toddy for

    sale, etc., are not assisted under KVI programme as these are neither eco-

    friendly nor in line with the ideology and ethos of Mahatma Gandhi.

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    Performance of KVI SectorYear 2011-12 (upto Feb 2012) 

    Khadi VI

    Production ($ crores)  637.95  22913.69 

    Sales ($ crores)  821.10  24334.20 

    Employment (Lakh persons)  10.35  119.77 

    “Rural area means the area comprised in any village, and includes the area

    comprised in any town, the population of which does not exceed twenty

    thousand or such other figure as the Central Government may specify from

    time to time.

    Similarly, the term “village industries” has been redefined in amended KVIC Act, 1956 as “any industry located in a rural area which produces any goods

    or renders any service with or without the use of power and in which the

    fixed capital investment per head of artisan or worker does not exceed $

    One lakh ($ one lakh and fifty thousand in case of village industry located in

    a hilly area) or such other sum as may, by notification in the Official Gazette,

    be specified from time to time by the Central Government”. 

    Micro, small and medium enterprises

    In 2006, Micro, Small and Medium Enterprises Development Act was

    passed by the Parliament. Subsequent to this enactment, Ministry of Agro

    and Rural Industries and Ministry of Small Scale Industries were mergedinto a single Ministry, namely, “Ministry of Micro, Small and Medium

    Enterprises.” KVIC and Coir Board were also brought under this Ministry.

    This Ministry designs policies and promotes/facilitates programmes, projects

    and schemes and monitors their implementation with a view to assisting

    MSMEs and help them scale up.

    MSMED Act was to address policy issues affecting MSMEs as well as the

    coverage and investment ceiling of the sector. The salient features of the Act

    include:

      Setting up of a National Board for MSMEs.

      Classification of enterprises.

      Advisory Committees to support MSMEs.

      Measures for promotion, development and enhancement of MSMEs.

      Schemes to control delayed payments to MSMEs.

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      Enactment of rules by State Governments to implement the MSMED Act,

    2006 in their respective States.The primary responsibility of promotion and development of MSMEs is of

    the State Governments. However, the Government of India, supplements the

    efforts of the State Governments through various initiatives. The role of the

    Ministry of Micro, Small and Medium Enterprises (M/o MSME) and its

    organisations is to assist the States in their efforts to encourage

    entrepreneurship, employment and livelihood opportunities and enhance the

    competitiveness of MSMEs in the changed economic scenario.

    The schemes/programmes undertaken by the Ministry and its organisations

    seek to facilitate/ provide:

    i) Adequate flow of credit from financial institutions/banks.

    ii) Support for technology upgradation and modernisation.

    iii) Integrated infrastructural facilities.

    iv) Modern testing facilities and quality certification.

    v) Access to modern management practices.

    vi) Entrepreneurship development and skill upgradation through

    appropriate trainingfacilities.

    vii) Support for product development, design intervention and packaging.

    viii) Welfare of artisans and workers.

    ix) Assistance for better access to domestic and export markets.

    x) Cluster-wise measures to promote capacity building and empowerment

    of the units.

    The Ministry of MSME has two Divisions called Small and Medium

    Enterprises (SME) Division and Agro and Rural Industries (ARI)

    Division.

    The SME Division is allocated the work, inter-alia, of administration,

    vigilance and administrative supervision of the National Small Industries

    Corporation (NSIC) Ltd., a public sector enterprise and the three

    autonomous national level entrepreneurship development/trainingorganisations. The division is also responsible for:

      Implementation of schemes related to marketing and export promotion.

      Performance monitoring and evaluation.

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    The ARI Division looks after the administration of two statutory bodies viz.

    the Khadi and Village Industries Commission (KVIC) and Coir Board andMahatma Gandhi Institute for Rural Industrialisation (MGIRI). It also

    supervises the implementation of the Prime Minister’s Employment

    Generation Programme (PMEGP).

    The implementation of policies and various programmes/schemes for

    providing infrastructure and support services to MSME’s is undertaken

    through, the Office of the Development Commissioner (MSME) and NSIC,

    KVIC and the three training institutes.

    Mahatma Gandhi Institute for Rural Industrialisation (MGIRI)

    There has been a long felt need to create a mechanism that would provide

    high quality science, technology and management inputs and support in a

    comprehensive manner the Khadi and Village Industry (KVI) sector. Such a

    facility would strengthen rural industrialisation, enhance employment in rural

    areas and help identify new areas with opportunities for the sector. With this

    objective the Wardha Institute started by Mahatma Gandhi in 1935 was

    upgraded as a national institute to be called ‘Mahatma Gandhi Institute for

    Rural Industrialisation’ in 2003. The objectives of this are:

      To accelerate rural industrialisation for sustainable village economy so

    that KVI sector co-exists with the main stream.

      Attract professionals and experts to Gram Swaraj.  Empower traditional artisans.

      Innovation through pilot study/field trials.

      R and D for alternative technology using local resources.

    Functions

    The activities are being carried out by its six divisions:

    1. Chemical-based Industries Division.

    2. Khadi and Textiles Division.

    3. Bio-processing Industries Division.

    4. Rural Energy and Infrastructure Division.5. Rural Crafts and Engineering Division.

    6. Management and Systems Division.

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    Achievements during 2011-12.

    The institute has delivered 23 major Science and Technology interventionsfor rural industries. Some of the significant ones are as follows:

    1. New modified 8-spindle charkha to enhance yarn quality and reduce

    drudgery, demonstration.

    2. Solar power tool for craftsman.

    3. A web portal www.udyamisahayak.com with a repository for technology

    applications, equipment and machineries, process training institutions,

    source of raw materials and spares, institutional services and

    consultancy and problem capturing database.

    4. Single twist machine for making low count yarn sliver that will be used

    on low countyarn Charkha.

    5. 150 trendy state-of-art designs have been created and uploaded on

    www.Green khadi designs.com, a web portal for Khadi institutions to

    benefit from the use oftrendy designs and increase their market share.

    6. Use of Calcium Lactate preservative for calcium enrichment in soya milk.

    7. On entrepreneurship development, MGIRI has done significant

    contribution by helping 65 self-financed entrepreneurs.Around 252 KVIC

    personnel have been trained on various aspects of production, quality,

    etc.

    National Manufacturing Competitiveness Programme (NMCP)With a view to build the capacity of Indian micro, small and medium

    manufacturing enterprises for overcoming competition in the global markets

    and facing challenges being posed by the entry of multi-nationals in

    domestic markets, the Ministry of MSME has implemented National

    Manufacturing Competitiveness Programme (NMCP).

    The objective of NMCP is to ensure healthy growth of MSME manufacturing

    sector. The 10 components of the programme dealing with firm level

    competitiveness are being implemented in Public-Private-Partnership (PPP)

    mode. The 10 components of NMCP address the entire gamut of

    manufacturing in the sector. The details of the components of theprogramme are given below:

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    Sl. No. Component with Short Name 

    1 Marketing Support / Assistance to MSMEs (BAR CODE)

    2Support for Entrepreneurial and Managerial Development of SMEsthrough incubator

    3 Setting up Mini Tool Room and Training Centres (MTR)

    4 Building Awareness on Intellectual Property Rights (IPR)

    5 National Programme for Application of Lean Manufacturing (LEAN)

    6Enabling Manufacturing Sector to be Competitive through QualityManagement

    7 Standards and Quality Technology Tools (QMS/QTT)

    8Technology Upgradation and Quality Certification Support to SMEs

    (TEQUP)

    9Marketing Assistance for SMEs and Technology Upgradation Activities(MARKETING)

    10Design Clinic Scheme to bring Design expertise to the Manufacturingsector

    11 Promotion of ICT in Indian Manufacturing Sector (ICT)

    Self Assessment Questions

    Fill in the blanks

    2. The two divisions under the Ministry of MSME are ______________

    and ___________3. The two major functions of KVIC are ____________ and _________

    4. The Institute created for providing science and technology inputs

    tokhadi and village industries is known as ____________

    State whether the following statements are true or false:

    5. The objective of NIMSME is to promote the development of smallscale

    industry.

    6. Coir is obtained from coconut husk.

    1.4 Definition of Small Business

    In India, small business is broadly classified into two types on the basis of

    the nature of activity – manufacturing or production, and services.

    1. Services

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    It is further classified based upon the amount invested in plant and

    machinery or equipment into micro, small or medium enterprise. The Micro,Small and Medium Enterprise Development Act, 2006 (MSMEDA) classifies

    all small businesses as given below.In case of enterprises engaged in the

    manufacture or production of goods pertaining to any industry specified in

    the first schedule to the Industries (Development and Regulation)Act, 1951,

    as:

    1. A micro enterprise, where the investment in plant and machinery does

    not exceed twenty 5 lakh rupees.

    2. A small enterprise, where the investment in plant and machinery is more

    than 25 lakh rupees but does not exceed 5 crore rupees.

    3. A medium enterprise, where the investment in plant and machinery ismore than 5 crore rupees but does not exceed 10 crore rupees.

    In case of enterprises engaged in providing or rendering of services, as:

    1. A micro enterprise, where the investment in equipment does not exceed

    10 lakh rupees.

    2. A small enterprise, where the investment in equipment is more than 10

    lakh rupees but does not exceed 2 crore rupees.

    3. A medium enterprise, where the investment in equipment is more than 2

    crore rupees but does not exceed 5 crore rupees.

    Classification of MSME

    Manufacturing Services

    MicroInvestment in plant andmachinery up to $25 lakhs

    Investment in equipment up to$10 lakhs

    SmallInvestment in plant andmachinery between $25 lakhs to100 lakhs

    Investment in equipmentbetween $10 lakhs and $200lakhs

    MediumInvestment in plant andmachinery between $1crore and$10 crores

    Investment in equipmentbetween two crores and fivecrores

    Self Assessment QuestionsState whether the following statements are true or false

    7. Small enterprise in India is defined by the size of investment, number of

    people employed and number of owners.

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    8. A service unit with a total investment of $15 lakhs including $8 lakhs in

    equipment is a small enterprise.

    1.5 Characteristics of Small Business

    1. Personal character: Mostly businesses have the same person as

    owner and manager, which enables it to operate independently.

    Owners/managers are able to provide customised services, which could

    be their USP.

    2. Flexibility: Being led by one person, waiting for approval from higher

    authority is absent in small businesses. Response to changing

    environment is quick in small businesses agility and enthusiasm helps

    small entrepreneurs to respond to changing trends quickly.3. Labour intensive: Scope for employment opportunity creation is

    immense in small businesses, which is of great significance for a country

    like India.

    4. Local area of operation: Small businesses function in a local level but

    may have their services spread out in different level  –  local, regional or

    international.

    5. Short gestation period: Investment for small businesses is usually low

    and the time given for output is short. Because of this there is quick

    returns from small businesses, which helps in increasing the pace of

    economic growth.

    Self Assessment Question

    State whether the following is true or false

    9. Hierarchy is a characteristic feature of small business.

    1.6 Forms of Organisation

    Small business may operate under any one of several forms of organisation.

    These are:

    1) Sole proprietorship

    Here the owner and manager is the same person, who will have theresponsibility of taking care of each and every aspect of the business. This

    is a common business structure. With this structure, operation is easy and

    devoid of any authoritative control. Managerial flexibility is much more in this

    form and legal obligations are lesser when compared to other forms of

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    business. But in case of any liabilities, owner will have to take the complete

    responsibility.The grocery store at the street corner is an example of sole proprietary

    business. The milkman who delivers milk at the doorstep every morning

    owns the business of production and supply of milk.

    2) General partnership

    In general partnership, two or more people agree to share each aspect of

    business, which could be in terms of contributing money, skill and labour.

    Partners share profit, loss and managerial aspects of the businesses. They

    are also equally responsible for the liabilities. A written agreement is used

    for stating the formal terms of partnership.

    When the proprietor of the grocery store mentioned above retires and his

    two sons run the business, it becomes a partnership.

    The sewing machine was invented by Isaac Merritt Singer. But the

    manufacture and marketing of the sewing machine was taken up by the IM

    Singer and Co. which was a partnership of three people.

    3) Limited liability partnership

    Limited Liability Partnership (LLP) Bill, 2008 was introduced in India with an

    objective to combine entrepreneurship, knowledge and risk capital for

    providing further impetus to economic growth. LLP is composed of at least

    two individuals as designated partners and may include one or more limited

    partners who can be individuals, firms or other body corporates. The

    designated partners manage the business and share profits and losses fully.

    Limited partners share profits of the business, but their losses are limited to

    the extent of their investment. Limited partners are usually not involved in

    the day-to-day operations of the business. LLP is a separate entity

    registered as a body corporate under the Companies Act. Existing

    Partnership firms, Private Limited Companies and unlisted Public

    Companies can convert into LLP if they want to.

    4) Registered company Any small business can register itself as a limited liability company under

    the Companies Act of 1956. The Companies Act provided for two main types

    of organisations viz., Private Limited Company and Public Limited Company.

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     A Private Limited Company is limited by restriction on number of

    shareholders (2 to 50), transfer of shares and ineligibility to invite capitalfrom general public.

    On the other hand, Public Limited Companyis not constrained by any of

    these restrictions.However, the liability of any shareholder is restricted to

    his/her investment in the company in both the cases.

    5) Cooperative

    Referred to as a "co-op", a cooperative is a limited liability business that can

    be organised both for-profit and not-for-profit. A for-profit corporate has

    members, and not shareholders, who share the power of decisionmaking.

    Cooperatives are usually classified as consumer cooperatives or worker

    cooperatives. Cooperatives are essential to the ideology of economic

    democracy.

    The size of the registered MSMEs sectoris estimated to be 15.64 lakh. Of

    the totalworking enterprises, the proportion of micro, small and medium

    enterprises were 94.94%, 4.89% and 0.17% respectively. This comprisesof

    67.10% manufacturing enterprises and 32.90% services enterprises. About

    45.23% ofthe enterprises were located in rural areas.

     As per the FourthAll India Census of MSMEs, there are 246 lakh

    unregistered units in the MSME sector.

     AMUL is an example of a successful cooperative society.

    Registration of MSMEs with DIC

     Any small business, desirous of availing the benefits under MSMED Act,

    irrespective of the form of organisation described above, must file the E M

    (Entrepreneur Memorandum) with the DIC concerned.

    Types of EM filing

    There are two types of filing of Entrepreneur Memorandum – Part-I & Part-II.

    1. Entrepreneur Memorandum Part-I is for the proposed enterprises.

    2. Entrepreneur Memorandum Part-II is to the established enterprises after

    commencement of commercial production.

    Filing of EM Part 1 is compulsory for medium enterprises engaged in

    manufacture or production activity. It is optional in all other cases.

    http://en.wikipedia.org/wiki/Consumer_cooperativehttp://en.wikipedia.org/wiki/Consumer_cooperative

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    Once production or rendering of service commences Part 2 must be filed by

    all enterprises, whether micro, small or medium.Self Assessment Questions

    Fill in the blanks

    10. LLP is registered as a separate entity under _____________ Act.

    11. The maximum permissible number of members in a private limited

    company is ___________.

    1.7 Common Problems Affecting Small Businesses

    Small business entrepreneurs face a number of challenges in successfully

    starting and running their businesses. Some of the key constraints that are

    being faced by the Indian small businesses are:

    Management

    1. Dishonesty and lack of integrity of owners.

    2. Lack of proper organisation, untimely death/transfer of key personnel in

    the unit.

    3. Dissension among partners/directors, etc.

    4. Difficulty in coping with suppliers of raw materials, water, power, etc. 

    Marketing

    1. Keen competition.

    2. Inadequate product base.3. Dependence on one or few buyers.

    4. Improper distribution channels.

    5. Changes in the fashion.

    6. Lack of market intelligence.

    7. Inadequate marketing skills and resources.

    Finance

    1. Slow and non-recovery of receivables.

    2. Excessive investment in fixed assets.

    3. Diversion of working capital for acquisition of fixed assets.

    4. Diversion of funds from the business to associates/for non-productivepurposes.

    5. Faulty costing and pricing of products.

    6. Carrying of very high current assets disproportionate to scale of

    production.

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    7. Cost of new product development very high compared to the profit.

    8. Inadequate/delayed credit from bankers.Production

    1. Lack of adequate production facilities and production planning.

    2. Shortage of raw materials, power and other inputs.

    3. Poor quality control.

    4. Labour problems.

    5. Transport bottlenecks.

    6. Technology becoming obsolete/old and not improved.

    7. Warehousing

    8. Seasonal business

    Others

    1. Lack of adequate room to adapt to changes in government policy.

    2. Inadequate protection from natural calamities.

    3. Delays in project implementation due to inexperience or limited

    resources or both.

    4. Poor risk management. Their threshold level of tolerance to changes of

    markets and vagaries of banking system is so small that any adverse

    environment can have enormous consequences leading to sickness or

    even closure.

    5. Heritage weakness. As per Ministry of MSME, “a major weakness is a

    heritage weakness. Due to theprotectionist, subsidy driven, reservation

    based regime, the mind-set ofthe sector continues to demand similar

    legacy treatments. It isinteresting to note that this tendency is gradually

    dying out in thenewer generation of entrepreneurs but the thought

    leaders from thisnewer generation are yet to emerge. We can term it as

    a major weakness but also a transient weakness, which may require

    extensive workshops/success story based approach for changing

    thismind-set and overcome this problem.” 

    Self Assessment Questions

    Fill in the blanks12. Two problems common to many small business enterprises are:

     _________

     _________

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    1.8 Summary

      Small business is a key driver of economic growth.  Government constituted several institutions for promoting small

    business.

      Coir Board set up in 1953promotes the growth and development of coir

    industries.

      National Small Industries Corporation set up in1955 promotes the

    growth and development of small business.

      Khadi and Village Industries Board, set up in 1956, promotes the growth

    and development of khadi and village industries.

      Mahatma Gandhi Institute for Rural Industrialisation was set up in 2003to provide high quality science and technology inputs to khadi and

    village industries andaccelerate rural industrialisation.

      In 2006 Coir Board, NSIC, KVIB and MGIRI were all brought under the

    Ministry of Micro, Small and Medium Industries.

      Classification of small business is based on the criteria of investment

    and the nature of business, i.e., manufacture of goods or provision of

    service.

      The characteristics of small business are mostly individual ownership

    andmanagement, with personal care.  Small business can take one of the different forms of organisation such

    as proprietorship, general partnership, limited liability partnership, public

    limited company, private limited company or cooperative.

      Small businesses suffer from several problems in the areas of finance,

    marketing and procurement.

    1.9 Glossary

      LLP:   Limited Liability Partnership is partnership registered under the

    Companies Act and where one of the partner’s liability is limited to

    his/her capital investment in the firm.

      GDP: Gross Domestic Product represents the market value of all goods

    and services produced in a country over a period of time.

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    1.10 Terminal Questions

    1. What do you mean by small business in India?2. Discuss the role of small businesses in the economy.

    3. What are the different forms of organisations that small businesses can

    take?

    4. What problems does a small business encounter with regard to

    marketing and finance?

    1.11 Answers

    Self Assessment Questions

    1. a) GDP.

    b) Employment.c) Exports.

    2. Small and Medium Enterprises (SME) Division, and Agro and Rural

    Industries (ARI) Division.

    3. a) To plan and organise training of persons employed or desirous of

    seeking employment in khadi and village industries.

    b) To arrange supply of raw materials.

    (any two from the list of functions listed under the “functions of

    KVIC”) 

    4. Mahatma Gandhi Institute for Rural Industrialisation (MGIRI)

    5. False6. True

    7. False

    8. False

    9. False

    10. Companies Act

    11. Fifty (50)

    12. a) Dishonesty and lack of integrity of owners.

    b) Slow or non-recovery of receivables.

    Hint: Pick any two problems from the numerous listed in Section 1.7

    Terminal Questions

    1. Small business in Indiais classified into two types  –manufacturing or

    production and services on the basis of the nature of activity carried out.

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    It is further sub-classified into micro, small or medium on the basis of the

    amount invested in plant and machinery or equipment. Refer Section 1.4for more details.

    2. Small business is a catalytic agent for contributing to GDP, generating

    employment, boosting exports and stimulating entrepreneurship. Refer

    Section 1.2 for more details.

    3. Small business can take one of the different forms of organization such

    as proprietorship, partnership, limited liability partnership, public limited

    company, private limited company or cooperative. Refer Section 1.6 for

    more details.

    4. Some of the problems small business encounter in marketing and

    financing are keen competition, inadequate product base, improperdistribution, slow and non-recovery of receivables, excessive investment

    in fixed assets, etc. Refer Section 1.7 for more details.

    References/E- references:

      http://msme.gov.in/MSME-Annual-Report-2011-12-English.pdf

      http://shodhganga.inflibnet.ac.in/bitstream/10603/684/7/07_chapter-i.pdf