battery diagnostic tool - husqvarna support site...

Battery Diagnostic ToolService Tool - Handheld

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ContentsAbout Diagnostic Tool software package �� 3

Installing the Diagnostic Tool software package �� 4Install the Diagnostic Tool software package from the CD �� 4Update the Diagnostic Tool software package from the local support site �� 4

Using the Battery Diagnostic Tool with standard battery or back pack battery ��5

Functions in the Battery Diagnostic Tool if connected to product �� 6Information �� 6Data �� 7Diagnostics for chainsaw �� 9Diagnostics for trimmer �� 14Diagnostics for hedgetrimmer �� 19Product Software Update �� 25Service Notes �� 26Program Settings �� 28

Functions in the Battery Diagnostic Tool if connected to standard battery ��29Information �� 29Data �� 30Program Settings �� 31

Functions in the Battery Diagnostic Tool if connected to back pack battery �� 32Information �� 32Data �� 33Program Settings �� 34

EC-declaration of conformity �� 35

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About Diagnostic Tool software packageThe Diagnostic Tool software package is a service tool for Husqvarna Group's battery products and petrol-operated products that are equipped with AutoTune TM / Carb Control (Electronically controled carburettor). It is intended to be used with a computer (PC), which is not included.

The service tool transmits different data from the product and the battery to the computer, such as run times, temperature, number of starts and speed. It is also possible to enter service notes linked to the product ID. These records can then be read, for example at the next service. There is also a troubleshooting guide in the form of a diagnostic tool and a list of saved error codes. The software in the products can also be updated via the Diagnostic Tool software.

NOTE! Below is a description of the components that will be used for each product.

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1 support site

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4 1 support site

1. Software can be downloaded at the local support site2. Diagnostic Tool, adapter cable3. A communication adapter4. A CD with the Diagnostic Tool software package

and user instructions

5. Adapter cable (Part number 576 18 34-01) white connection

6. Adapter cable (Part number 576 95 22-01) black connection

7. A USB cable8. Tweezers

The Diagnostic Tool kit contains following parts:

Battery Diagnostic Tool use: Engine Diagnostic Tool - AutoTune™/Carb control use:

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Installing the Diagnostic Tool software packageThe Diagnostic Tool software package can only be installed on a PC with Windows XP or later. The PC must be equipped with a USB port. Check regularly for new software updates at the local support site.

Install the Diagnostic Tool software package from the CD1. Quit all open applications on your computer.2. Insert the Diagnostic Tool software package CD in the

computer's CD or DVD reader. The disc should run automatically, but if it does not, open and start it manually from My Computer or Windows Explorer.

3. Follow the instructions given on screen. 4. Select Complete or Custom installation. Recommended is

to install the Complete installation.

If Custom installation is chosen the location where data and service records are stored will be selectable during installation. This is normally on the local hard disk drive, but it is also possible to select a network drive if the information needs to be accessible from other computers.

When the installation is done, shortcuts to installed programs are created in the start menu and on the desktop.

Update the Diagnostic Tool software package from the local support siteThis type of installation is used when updating the program. Check regularly for new software updates at the local support site.1. Download the installer from your local support site and save

it to the disk in any folder.2. Quit all open applications on your computer.3. Start the installation program.4. Follow the instructions given on screen.

If Custom installation is chosen the location where data and service records are stored will be selectable during installation. This is normally on the local hard disk drive, but it is also possible to select a network drive if the information needs to be accessible from other computers.

When the installation is done, shortcuts to installed programs are created in the start menu and on the desktop.

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Using the Battery Diagnostic Tool with standard battery or back pack battery

1. Connect the communication adapter (no 3*) to the PC using the USB cable (no 7*)2. Connect the adapter cable with black connection (no 6*) to the communication adapter (no 3*).3. Remove the battery from the product.4. Start the Battery Diagnostic Tool program on the computer. The first time using the program, a connection guide will

appear. Follow the instructions for further information how to connect the product/battery to the Battery Diagnostic Tool.

NOTE! The Battery Diagnostic Tool can be connected in two different ways, depending on if the Battery Diagnostic Tool should communicate with the control unit of the product or the control unit of the battery. If connected to the connector 1 , the Battery Diagnostic Tool will be able to communicate with the Control Unit of the product, and the battery is connected only to provide power. If connected to the connector 2 , the Battery Diagnostic Tool will instead be able to communicate with the Control Unit of the battery.

5. Press the power on button on the product or battery, depending on to what the Diagnostic Tool has been connected.6. Check that "Connected" is shown in the bottom right corner of the window. If it's not, check the cable connections.7. When done with the service session, quit the Engine Diagnostic Tool by clicking on the "Exit" button in the bottom left

hand corner of the window or by clicking the X in the upper right corner.

NOTE! The battery is used to power the diagnostic tool, so the battery must not be completely empty.

* The numbers refer to the components of Battery Diagnostic Tool, as shown on page 3.

IMPORTANT! If using a chainsaw, remove the cutting equipment before use!

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Functions in the Battery Diagnostic Tool if connected to productInformationThis page contains information relating to the identity of the product and the Control Unit.

ProductPNC and Serial noProduct and serial number (product id). These fields are normally filled in at the factory. However, product details must be filled in for spare parts control units. To provide the details, enter them in the fields on the right and click "Set"

Owner IDOwner's name and/or dealer's customer no. It is also possible to fill in customer description. To do so, fill the fields on the right and click "Set".

Manufacture dateThe date the product was manufactured (year and week).

Control UnitControl Unit Article noThe article and spare part number of the Control unit.

Control Unit Revision noThe A-Z revision number of the Control unit.

Software VersionThe software version in the Control unit.

Software InformationThe software's article number.

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Data

Accumulated active operating timeTotal operating time for the product.

StandbyTotal operating time not cutting, hours:minutes.

Total cutting timeTotal operating time cutting, hours:minutes.

Time cutting in Eco modeTotal operating time in Eco mode (savE mode), hours:minutes.

Time cutting in reversed direction (not available for chainsaw)Total operating time cutting in reversed direction, hours:minutes.

No. of activationsTotal number of times that the product has been switched on.

History of useChainsaw

Measured time (minutes:seconds) at following modes:• Full trigger and speed > 9,000 rpm (no load)• Full trigger and speed 7,500 - 9,000 rpm (under load)• Full trigger and speed < 7,500 rpm (under load)• Part trigger• Released trigger

Trimmer

Measured time (minutes:seconds) at following modes:• Full trigger and speed > 5,000 rpm (no load)• Full trigger and speed 3,000 - 5,000 rpm (under load)• Full trigger and speed < 3,000 rpm (under load)• Part trigger• Released trigger

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Control Unit Temperature History

During useThe minimum and maximum measured temperature in the Control Unit during use (∘C).

Clear historyThe Clear history button resets the Control Unit temperature history.

Master Reset

Click on "Master Reset" to clear all history values.

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Diagnostics for chainsaw

In the diagnostics section, there are a number of tests that can be performed as part of a trouble shooting if the product is not starting or behaving strangely or as a measure when different error codes have been generated by the control unit.

The following tests can be performed for chainsaw:

• Control Unit Temperature Test• Handguard Test• Keypad Test• Trigger Test

Control Unit Temperature test1. Begin the test by pressing the Control Unit Temperature Test ”Start” button and carefully following the instructions.

2. Verify if the temperature corresponds to the ambient temperature.

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3. Choose "Yes" or "No" and click.4. "Next"Check that the test result was approved (indicated by a green light) or failed (indicated by a red X).

5. Search through the workshop manual if the test result failed (red X).

Handguard Test1. Begin the test by pressing the Handguard Test ”Start” button and carefully following the instructions.

2. Pull back handguard to RESET position. Then click "Next".

3. Pull handguard forward to ACTIVE position. Then click "Next".

4. Check that the test result was approved (indicated by a green light) or failed (indicated by a red X).


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Keypad Test1. Begin the test by pressing the Keypad Test ”Start” button and carefully following the instructions.

2. Press each button on the product keypad one by one to see that they are working. A green light below each button on the screen will indicate that the button is working. Then click "Next".

3. Check that all LEDs on the product are lit. Choose "Yes" or "No" and click "Next".

4. Check that all LEDs on the products are switched off. Choose "Yes" or "No" and click "Next"

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5. Check to see if the test result was approved (indicated by a green light) or failed (indicated by a red X).


Trigger Test1. Begin the test by pressing the Trigger Test "Start" button and carefully following the instructions.

2. Press and hold throttle trigger to set wide open throttle. Then click "Next".

3. Release the throttle trigger to set throttle idle. Then click "Next".

4. Check that the result was approved (indicated by a green light) or failed (indicated by a red X).


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Error codes

This page shows the error codes that are generated by the Control unit. See the table below for a description of the various codes and how to rectify them.

Error code Explanation / Cause Action

101 Unnormal temperature measured on the motor� Check the cables and connectors between motor and motor controller board (black connector wires� Run the diagnostic test for the motor temperature sensor� If the test is approved, then clear the error code and test again by using the product�

102 Unnormal temperature measured on controller board�

Run the diagnostic test for the controller board temperature sensor� If the test is approved, then clear the error and test again by using the product�

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Diagnostics for trimmer


The following tests can be performed:

• Control Unit Temperature test• Fan test• Keypad test• Trigger test



3. Choose "Yes" or "No" and click "Next".

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Fan Test1. Begin the test by pressing the Fan Test "Start" button and carefully following the instructions.

2. Click the "Start" button and verify a buzzing sound from the onboard unit fan.



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2. Press each button on the product keypad one by one to see that they are working. A green light below each button on the screen will indicate that the button is working. Then click "Next"



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2. Press and hold throttle trigger to set wide open throttle. Then click "Next".

3. Release the throttle trigger to set throttle idle. Then click "Next".



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Error codes

This page shows the error codes that are generated by the Control unit. See the table below for a description of the various codes and how to rectify them.

Error code Explanation / Cause Action

102 Unnormal temperature measured on controller board�

Run the diagnostic test for the controller board temperature sensor� If the test is approved, then clear the error and test again by using the product�

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Diagnostics for hedgetrimmer


The following tests can be performed for hedgetrimmer:

• Control Unit Temperature Test• Keypad Test• Trigger Test• Front trigger Test



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3. Choose "Yes" or "No" and click.4. "Next"Check that the test result was approved (indicated by a green light) or failed (indicated by a red X).


Front trigger Test1. Begin the test by pressing the Front handle Test ”Start” button and carefully following the instructions.2. Push the trigger lockout. Then click "Next".

3. Release the trigger lockout. Then click "Next".



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2. Press each button on the product keypad one by one to see that they are working. A green light below each button on the screen will indicate that the button is working. Then click "Next".



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2. Press and hold power trigger to set full trigger position. Then click "Next".

3. Press and hold power trigger to set full trigger position. Then click "Next".

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4. Release power trigger to set released trigger position. Then click next.



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Error codes

This page shows the error codes that are generated by the Control unit. If there are any errors please do the following:

Action

1 Check all wires to the keypad - replace if faulty

2 Check all wires to the motor - replace if faulty�

3 Check the motor - replace if faulty

4 Replace the control unit

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Product Software UpdateWhen any software updates are available for the product, these will be available for download from the local support site in the form of a software package (exe files). These files will contain all available software for diffe rent products with Battery Diagnostic Tool.1. Connect the product (see instructions on page 5).2. Compare the installed software package version with the one at the local support site. Information about which software

package version is installed, will be found in the Program settings tab (see "Program Settings" on page 28). If the software package needs to be updated or if there is no software installed, go to the local support site and follow the download instructions.

When the newest software package is installed, open the Software update tab to install the correct update for the connected product.1. Make sure the product is connected (see instructions on page 5).2. In the drop down menus, select the correct information about the connected product. Hold the cursor over the

symbol for more details about where to find the information. When possible, the software will automatically select the correct information for you.

3. When a file name appears in the field below the drop down menus, then click on Download and wait until the update has been performed.

NOTE! If an error message appears, recheck that the information in the drop down menus is correct according to the connected product.

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Service Notes

In this field, notes related to service and repair work performed on the product can be filled in and saved.1. Click ”New” to enter any notes. 2. Click "Save" to save any notes.

All saved data is saved in the folder that was selected when the Battery Diagnostic Tool was installed. Note that the service notes are not saved in the product.

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View HistoryThere is a special function in the Battery Diagnostic Tool in order to study previously registered service notes for the connected product. In this function, there is a compilation of all data and performed tests on all products registered.

1. Open the function by clicking on the ”View History” button.2. Select product ID from the list to the left in the window.

When a product ID is selected, data from different sessions (connection occurrences) for this product can be studied. Use the arrow keys at the bottom of the right hand window to scroll between the various sessions. A new session is saved when any data is altered or service notes are added.

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Program Settings

LanguageChoose a language from the menu and click on "Select" to change the language used in the program.

Software packageVersion information for the software package. Remember to regularly check for new software updates at the local support site.

A new software package can be installed by following the instructions on the local support site.

AboutVersion information for the Battery Diagnostic Tool.

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Functions in the Battery Diagnostic Tool if connected to standard batteryInformationThis page contains information relating to the identity of the battery.

PNCThe battery's article number.

Revision noThe A-Z revision number of the battery.

Serial noThe battery's serial number.

Manufacture dateThe date the battery was manufactured (year, month and day).

Software versionThe software version in the battery.

Software informationThe software's article number.

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Data

Actual battery statusThe current status of the battery.

Battery voltageThe current voltage of the battery (V).

Charge levelThe current charge level of the battery (%).

Battery temperatureThe current temperature of the battery (∘C)

Number of cyclesThe number of full charging cycles since the first time the battery was taken in use.

History of useThe data history of the battery during use.

Min. temperatureThe minimum temperature during use, since last cleared (∘C).

Max. temperatureThe maximum temperature during use, since last cleared (∘C).

Clear historyThe Clear history button resets the minimum and maximum temperature history.

Average temperatureThe average temperature since the first time the battery was taken in use (∘C).

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Program Settings

LanguageChoose a language from the menu and click on "Select" to change the language used in the program.

Software packageThe software in the battery can not be updated.

AboutVersion information for the Battery Diagnostic Tool.

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Functions in the Back Pack Battery Diagnostic Tool if connected to back pack batteryInformationThis page contains information relating to the identity of the product and the Control Unit.

BatteryPNC and Serial noProduct and serial number (product id). These fields are filled in at the factory.

Serial no:The serial number on the product is shown here.

Revision no:The correct version of the product is shown here.

Manufacture dateThe date the product was manufactured (year, month and day).

Software informationThe correct software information is shown here.

Software Version MCU:The correct software information is shown here.

Firmware Version:The correct software information is shown here.

Software Version MCU:The correct software information is shown here.

Software Version Adapter:The correct software information is shown here.

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Data

Actual back pack battery statusThe current status of the battery.

Battery voltageThe current voltage of the battery (V).

Charge levelThe current charge level of the battery (%).

Number of cyclesThe number of full charging cycles since the first time the battery was taken in use.

Battery temeratureThe current temperature of the battery (∘C) Battery temerature 2The current temperature of the battery (∘C)

Status fan leftStatus check of the fan, OK (green light) or Not OK (red light).Status fan rightStatus check of the fan, OK (green light) or Not OK (red light)

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Program Settings

LanguageChoose a language from the menu and click on "Select language" to change the language used in the program.

Software packageThe software in the battery can not be updated.

AboutVersion information for the Back Pack Battery Diagnostic Tool.

History of useThe data history of the battery during use.

Min. temperatureThe minimum temperature during use, since last cleared (∘C).

Max. temperatureThe maximum temperature during use, since last cleared (∘C).

Clear historyThe Clear history button resets the minimum and maximum temperature history.

Average temperatureThe average temperature since the first time the battery was taken in use (∘C).

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EC-declaration of conformity(Applies to Europe only)

We, Husqvarna AB, SE-561 82 Huskvarna, Sweden, tel: +46-36-146500, declare under sole responsibility that the ???? with date codes from 2013 and onwards comply with the requirements of the COUNCIL’S DIRECTIVE:

• of December 15, 2004 “relating to electromagnetic compability” 2004/108/EC.

The following standards have been applied: EN 61000-6-3:2007, EN 61000-6-2:2005, EN 61000-4-2,-3,-4,-6The measurements according to the harmonized standards have been carried out by DECTRON EMC-Lab, Thörnblads väg 6, SE-386 90 Färjestaden (Accredited Laboratory ISO/IEC 17025). The report no is 10065.

Huskvarna 25/10 2010

Bo Jonsson, Development manager (Authorized representative for Husqvarna AB and responsible for technical documenta-tion.)

battery diagnostic tool - husqvarna support site...

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