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Instruction Manual& Safety Warnings

IMPORTANT: Even if you have the Basement Watchdog SpecialBackup Sump Pump System installed by someone else, you must readand follow the safety information contained in this manual. Failureto do so could result in property damage, serious injury, or death.

Battery BackupSump PumpSystem

Table of ContentsImportant Safety Warnings andInstructionsElectrical Precautions 1Battery Preparation 1Battery Precautions 1

IntroductionItems Included in System 2Additional Items Needed 2System Specifications 2Replacement Parts List 2

Pump & Pipe Installation InstructionsInstallation Options 3Direct Discharge to Outside 4Connection to Existing Discharge 5Direct Discharge for Narrow Sumps 6Connection to Existing Discharge for Narrow Sumps 7

Battery InstructionsPreparation of the Battery 8,9

Control Unit ConnectionsPositioning the Float Switch 9Connecting the Pump 9Installing the Battery Fluid Sensor 10Connecting the Battery 10Connecting the Charger 10

Understanding the WarningLights and AlarmsSilencing the AlarmDuring an Emergency 11Battery Alarm 11Cleaning Battery Terminals 11,12Replacing the Battery 12Fuse Alarm 13Water Alarm 13Pump Alarm 14Replacing the Pump 14Power Alarm 15Charging 15System Operating 15

Testing the SystemTest-Reset-Silence Button 15Testing the Float Switch 15

Parts & Service InformationTechnical Support 15

Troubleshooting Guide 16

Warranty 17

Other Products 18

This manual is for the systems that havethe BWSP-A backup controller, whichcan accommodate maintenance ormaintenance free batteries. See pages 2 and 8 for additional information.

Important Safety Warnings & Instructions

SAVE THESE INSTRUCTIONS. This manualcontains important SAFETY WARNINGS andOPERATING INSTRUCTIONS for the BasementWatchdog Special battery backup sump pumpsystem. You will need to refer to it beforeattempting any installation or maintenance.ALWAYS keep these instructions with the unit sothat they will be easily accessible.

Failure to read and follow these warnings andinstructions could result in property damage,serious injury, or death. It is important to readthis manual, even if you did not install theBasement Watchdog backup sump pump system,since this manual contains safety informationregarding the use and maintenance of thisproduct. DO NOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

Risk of electrical and fire hazard. May resultin death, serious injury, shock or burns.

To help reduce these risks, observe thefollowing precautions:• DO NOT walk on wet areas of the basementuntil all power has been turned off. If themain power supply is in a wet basement, callan electrician.

• NEVER handle the control unit with wet handsor while standing on a wet surface.

• ALWAYS unplug the control unit anddisconnect the cables from the battery beforeattempting any maintenance or cleaning.

• ALWAYS unplug the main pump wheninstalling or servicing the backup pump orfloat switch to avoid electric shock.

• DO NOT expose the control unit to rain orsnow.

• DO NOT pull the cord when disconnecting thecontrol unit. Pull the plug.

• DO NOT use an extension cord unlessabsolutely necessary. If an extension cordmust be used, be sure the plug has the sameconfiguration as the plug on the control unit.

• DO NOT use an attachment not recommendedor sold by the manufacturer. It may result ina risk of fire or injury from an electrical shock.

• DO NOT operate the control unit if it hasreceived a sharp blow, been dropped, orotherwise damaged in any way.

• DO NOT disassemble the control unit. • DO protect the electrical cord from sharpobjects, hot surfaces, oil and chemicals. Avoidkinking the cord.

• MAKE SURE the supply circuit has a fuse orcircuit breaker rated to handle the powerrequirements of this system.

When service is required, contact Glentronicstechnical support at 800-991-0466, option #3,or send an e-mail to [email protected] the control unit to the manufacturer forany repairs at the following address:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

BATTERY PREPARATION

Sulfuric acid can cause blindness or severeburns. Avoid contact with skin, eyes, orclothing. In the event of an accident, flushwith water and call a physician immediately.KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe thefollowing precautions:• Someone should be within range of your voiceor close enough to come to your aid when youwork near a lead-acid battery.

• Have plenty of fresh water and soap nearby incase battery acid contacts skin, clothing or eyes.

• Wear eye and clothing protection and avoidtouching your eyes while working with batteryacid or working near the battery.

• If battery acid contacts skin or clothing, washimmediately with soap and water. If acidenters eye, immediately flood eye withrunning cold water for at least 15 minutes andget prompt medical attention.

• Battery posts and terminals contain lead andlead compounds, chemicals known to the Stateof California to cause cancer and reproductiveharm. Wash hands after handling.

BATTERY PRECAUTIONS

Explosive gases could cause serious injury ordeath. Cigarettes, flames or sparks couldcause battery to explode in enclosed spaces.Charge in a well-ventilated area. Alwaysshield eyes and face from battery. Keep ventcaps tight and level.

To help reduce these risks, observe thefollowing precautions:• NEVER smoke or allow a spark or flame in thevicinity of the battery.

• Use the Basement Watchdog control unit forcharging a LEAD-ACID battery only. DO NOTuse the control unit for charging dry-cellbatteries that are most commonly used withhome appliances.

• Be sure the area around the battery is well-ventilated.

• When cleaning or adding water to the battery,first fan the top of the battery with a piece ofcardboard (or another non-metallic material)to blow away any hydrogen or oxygen gas thatmay have been emitted from the battery.

• DO NOT drop a metal tool onto the battery. Itmight spark or short-circuit the battery andcause an explosion.

• Remove personal metal items such as rings,bracelets, watches, etc. when working with alead-acid battery. A short circuit through oneof these items can melt it, causing a severeburn.

• ALWAYS remove the charger from the electricaloutlet before connecting or disconnecting thebattery cables. Check the polarity of thebattery posts. The POSITIVE (+) battery postusually has a larger diameter than theNEGATIVE (-) post.

• When connecting the battery cables, firstconnect the small ring on the end of theBLACK wire to the NEGATIVE (-) post of thebattery, and then connect the large ring on theend of the RED wire to the POSITIVE (+) postof the battery.

Do not use this system to pump flammableor explosive fluids such as gasoline, fuel oil,kerosene, etc.

Page 1

! DANGER

! DANGER

! WARNING / POISON

! DANGER

POSITIVE POST HASLARGER DIAMETER

NEGATIVE POST HASSMALLER DIAMETER

POSITIVEPOST

NEGATIVEPOST

Introduction

The Basement Watchdog Special backup sumppump system is battery-operated. It is designedas an emergency backup system to support yourmain AC sump pump, and it will automaticallybegin pumping any time the float switch isactivated by rising water. Should anymalfunction or emergency occur that involvesthe sump pump, the battery, or the AC power,the Basement Watchdog system will sound analarm. A light on the display panel of thecontrol unit will indicate the cause of the alarmand the corrective action.

For added reliability, the float switch has, notone, but two floats. Should one float fail tooperate, the second float automatically activatesthe pump.

The Basement Watchdog Special Sump PumpSystem includes:• A control unit with a dual float switch, abattery fluid level sensor, battery cables, and a20 amp fuse

• A pump with a 1½” PVC pipe adapter• A plastic wire tie for mounting the float switch• A battery box• A battery charger• A battery cap with a hole to accommodate thefluid sensor

You will also need to supply:• A Basement Watchdog 7.5 Hour StandbyBattery *DO NOT use an automotive battery with thissystemDO NOT use a Basement Watchdog Emergencybattery with this system. It will not run thepump as long as the 7.5 hour battery

• 1½” rigid PVC pipe and fittings• PVC primer and cement• A union with hose clamps or a “Y” connectorand two (2) check valves, depending on theinstallation method you use

• A surge protector (recommended)• Six (6) quarts of 1.265 specific gravity batteryacid

*Basement Watchdog standby batteries arespecifically designed to work with yourbattery backup sump pump system.Glentronics can not guarantee thecompatibility of other brands of batteries. Foroptimal performance the use of a BasementWatchdog standby battery is recommended.

For narrow sump pits you will need someadditional parts:• An “L” bracket at least six (6) inches long(preferably one that will not rust)

• Two (2) stainless steel hose clamps• One (1) stainless steel screw (#8-32 x 3/4”), amatching washer & nut

Use of a BasementWatchdog KlunklessCheck Valve™ willprovide quieteroperation. (Seepage 18 for moreinformation.)

Replacement Part NumbersPump . . . . . . . . . . . . . . . . . . . . . . .1011002Float switch assembly . . . . . . . . . . . .1020009Fluid sensor assembly . . . . . . . . . . . .1014001Pipe adapter . . . . . . . . . . . . . . . . . .1120002Charger . . . . . . . . . . . . . . . . . . . . . .1015001Battery box . . . . . . . . . . . . . . . . . . .1113003Battery cap with hole . . . . . . . . . . . .1125000

Call 800-991-0466, option #3 to order parts.

System SpecificationsPower supply requirements . . . . . .115 volts ACPumping capacity . . . . . . . . . .2500 GPH @ 0’Pumping capacity . . . . . . . . .1730 GPH @ 10'Pump dimensions w/elbow . . . . . .75⁄8” H x 9”WPump housing & strainer . . . . . .non-corrosive,

will not rustPump . . .can run dry for short periods of time;

can be used in sumps with water softenerFloat switch . . . . . . . . . .independent, can be

set at any level

Page 2

BatteryWires

Control Unit

BatteryBox

ChargerCap

Wire Tie

FloatSwitch

PipeAdapter

Pump

Fluid Sensor

Pump & Pipe Installation InstructionsThere are two basic methods that can be used toinstall the pump, a direct discharge to theoutside of the building, or a connection to anexisting discharge pipe. The same two optionsapply in very narrow sump pits where the backuppump must be mounted above the main pump.

Whenever possible, install your BasementWatchdog backup pump with a direct dischargeto the outdoors. By using this method, there willalways be an outlet for the water from the sump.During times of very heavy rain, many stormsewers fill up. If your pump is trying todischarge water into a full sewer, there isnowhere for the water to go. By dischargingdirectly outdoors, there is always an outlet forthe water that is pumped out of the sump. Forthis method, you will need to drill a hole througha floor joist or the foundation from the basementto the outside of the house.

If the direct discharge method is not possible orconvenient, the Basement Watchdog pump canbe connected to the same line as your main ACsump pump by installing a “Y” connector andtwo (2) check valves.

In most cases, the backup pump will fit next tothe main AC pump in the sump pit. In verynarrow pits, the backup pump can be mountedabove the main AC pump. Try to fit the backuppump on the floor of the sump first. Make surethere is enough room so that the backup pumpand the main pump do not touch each other.

Select the installation method that will best suityour needs from the diagrams at the right. Fullinstructions for each installation method areprovided on the following pages.

Installation will take a couple hours.

Page 3

NORMAL SUMP PITINSTALLATIONS

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

SLOPEPIPEDOWN

PUMP WIRE

HOSE CLAMPS

PIPE ADAPTER

BASEMENT WATCHDOG

PUMP

"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

SLOPEPIPEDOWN

PUMPWIRE

PIPE ADAPTER

DRILL 1/8" HOLEIF CHECK

VALVE USED

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

SLOPEPIPESDOWN

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USED

BASEMENT WATCHDOG

PUMP

DRAIN TILE

Installation BHookup toExistingDischarge PipePage 5

Installation CDirect Discharge

to OutsidePage 6

Installation DHookup toExistingDischarge PipePage 7

Installation ADirect Discharge

to Outside

NARROW SUMP PITINSTALLATIONS

Pump & Pipe Installation InstructionsINSTALLATION A:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING (Diagram A)

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Cut a piece of 1½” rigid PVC pipe longenough to reach from the bottom of thesump pit to one (1) foot above the floor.Prime and cement it to the 1½” pipe adapter,then screw the adapter into the pump.

2. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with a piece of tape.

3. Place the pump with the PVC pipe attachmenton the bottom of the sump floor next to themain AC pump. The pumps should not toucheach other. Do not mount the pump to any

existing pipes; it should be placed on thefloor of the sump. A brick may be placedunder the pump if there are rocks or otherdebris on the sump floor that may clog thepump.

4. Attach a union or a check valve to the top ofthe 1½” pipe. This will allow the pump to beremoved easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, route the discharge pipe toan exterior wall via the shortest path with thefewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. (No check valve is needed withthis method of installation as long as you useless than 20 feet of pipe.)

If you use more than a total of 20 feet ofpipe in the installation (including vertical

and horizontal runs), install a check valve inplace of the union. Make sure it is installedwith the arrow pointing up, or it will notprevent the backflow of water. When a checkvalve is used, a 1/8” hole must be drilled inthe PVC pipe above the Basement Watchdogpump. Drill the hole at a 45° angle towardthe bottom of the sump to avoid splashingwater outside the sump pit. Make sure thehole is above the water line and below thecheck valve. If a hole is not drilled above thepump, an air lock may prevent the pumpfrom operating.

PUMPWIRE

PIPE ADAPTER


VALVE USED

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

SLOPEPIPESDOWN

1

2

3

4

Diagram A

! DANGER

CAUTION

Pump & Pipe Installation InstructionsINSTALLATION B:CONNECTION TO AN EXISTING DISCHARGE PIPE(Diagram B)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #7. Do notcement them together until you are sure they arecut to the correct lengths. It is important to keepthe discharge pipes on both pumps parallel toeach other, so that the pumps remain flat on thefloor of the sump. More detailed instructionsfollow.

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath.

1. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the bottom of the sump pit toone (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, then screwthe adapter into the pump.

2. Install a check valve on the top of the PVCpipe attached to the Basement Watchdogpump. Make sure it is installed with the arrowpointing up or it will not prevent the backflowof water.

3.When a check valve is used, a 1/8” hole

must be drilled in the PVC pipe above theBasement Watchdog pump. Make sure it isabove the water line and below the checkvalve. Drill the hole at a 45º angle towardthe bottom of the sump to avoid splashingwater outside the sump pit. If a 1/8” holeis not drilled in the pipe above the pump,an air lock may prevent the pump fromoperating.

4. If there is no check valve on the dischargepipe of the main AC pump, one must beinstalled at this time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the top of the pipeand tighten the bottom hose clamp. Nowprime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facingdown toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.


6. Place the pump with the PVC pipe attachmenton the bottom of the sump floor next to themain AC pump. The pumps should not toucheach other. Do not mount the pump to anyexisting pipes; it should be placed on thefloor of the sump. A brick may be placedunder the pump if there are rocks or otherdebris on the sump floor that may clog thepump.

7. Connect a piece of 1½” PVC pipe abovethe check valve of the BasementWatchdog pump, and attach a 45°elbow to that pipe. Extend anotherpiece of pipe to reach from the 45°elbow to the “Y” connector on theother pipe.

8. Prime and cement all pipe connectionssecurely to prevent leaking, andtighten all the hose clamps.

CAUTION

! DANGER

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

SLOPEPIPEDOWN

Diagram B

4 5

6

7

2 3

1

Pump & Pipe Installation InstructionsINSTALLATION C:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING FOR NARROW SUMP PITS (Diagram C)


1. Attach an “L” bracket to the discharge pipe ofthe main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer to

the “L” bracket. (c) Once the strainer isattached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto (1) foot above the floor. Prime and cementit to the 1½” pipe adapter, then screw theadapter into the pump.

5. Attach a union or check valve to the top ofthe 1½” PVC pipe. This will allow the pumpto be removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely to

prevent leaking. (No check valve is needed withthis method of installation as long as you useless than 20 feet of pipe.)

If you use more than a total of 20 feet of pipein the installation (including vertical andhorizontal runs), install a check valve in placeof the union. Make sure it is installed with the

arrow pointing up or it will not prevent thebackflow of water. When a check valve is used,a 1/8” hole must be drilled in the PVC pipeabove the Basement Watchdog pump. Drill thehole at a 45° angle toward the bottom of thesump to avoid splashing water outside thesump pit. Make sure the hole is above thewater line, and below the check valve. If a holeis not drilled above the pump, an air lock mayprevent the pump from operating.

Diagram C

CAUTION

! DANGER

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USED

BASEMENT WATCHDOG

PUMP

DRAIN TILE

2c 4

5

3

1 2b2a

“L” BRACKET

Pump & Pipe Installation InstructionsINSTALLATION D:CONNECTION TO EXISTING DISCHARGE PIPEFOR NARROW SUMP PITS(Diagram D)

Depending on your installation requirements, PVCpipe lengths will vary. Cut the pipes and assemblethem as shown in photo #8. Do not cement themtogether until you are sure they are cut to thecorrect lengths. It is important to keep thedischarge pipes on both pumps parallel to eachother, so that the pumps remain flat on the floorof the sump. More detailed instructions follow.


1. Attach an “L” bracket to the discharge pipe of

the main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer isattached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow on the backup pumpto one (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, then screwthe adapter into the pump.

5. Install a check valve on the top of the PVCpipe attached to the Basement Watchdogpump. Make sure it is installed with the arrowpointing up or it will not prevent the backflowof water.

6.When a check valve is used, a 1/8” holemust be drilled in the PVC pipe above theBasement Watchdog pump. Make sure it isabove the water line and below the checkvalve. Drill the hole at a 45º angle towardthe bottom of the sump to avoid splashingwater outside the sump pit. If a 1/8” holeis not drilled above the pump, an air lockmay prevent the pump from operating.

7. If there is no check valve on the dischargepipe of the main AC pump, one must beinstalled at this time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the pipe and tightenthe bottom hose clamp. Now prime andcement a small piece of 1½” PVC pipe to thebottom of a “Y” connector. Prime and cement

the top of the “Y” assembly to the dischargepipe with the “Y” extension facing downtoward the backup pump. Now connect thebottom of the assembly to the check valve andtighten the hose clamp.

8. Connect a piece of 1½” PVC pipe above thecheck valve of the Basement Watchdog pump,and attach a 45° elbow to that pipe. Extendanother piece of pipe to reach from the 45°elbow to the “Y” connector on the other pipe.

9. Prime and cement all pipe connectionssecurely to prevent leaking, and tighten allthe hose clamps.

CAUTION

! DANGER

PUMP WIRE

HOSE CLAMPS

PIPE ADAPTER

BASEMENT WATCHDOG

PUMP

"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

SLOPEPIPEDOWN

4 75 6

Diagram D

8

1 32a 2b 2c

“L”

BRACKET

Battery InstructionsA new Basement Watchdog 7.5 Hour StandbyBattery will run this system for a minimum of 7.5hours continuously. However, most of the timethe pump will turn on and off, and this batterywill run the pump intermittently for days. Inaddition, the unique materials in the BasementWatchdog Standby batteries enable them to lastlonger in standby service.

• The use of automotive batteries is NOTrecommended. Automotive batteries are notdesigned for this application. They will onlyrun the pump for a short time and will havea shorter life than a standby battery.

• The battery fluid sensor is designed to fitthe Basement Watchdog Standby batteries.Measuring the battery fluid is one of themost important features of the system; sinceabout 80% of backup sump pump failuresare the result of a battery that has dried out.

• Basement Watchdog standby batteries arespecifically designed to work with yourbattery backup sump pump system.Glentronics can not guarantee thecompatibility of other brands of batteries.For optimal performance the use of aBasement Watchdog standby battery isrecommended.

DO NOT insert the fluid sensor into anybattery except a Basement Watchdog battery.DO NOT drill a hole in another brand ofbattery to accommodate the fluid sensor. DO NOT use the enclosed battery cap on anybattery except a Basement Watchdog battery.DO NOT drill a hole in the cap of anotherbrand of battery to accommodate the fluidsensor. Batteries emit explosive gases, whichcan cause serious injury or death.

PREPARING THE BASEMENT WATCHDOGSTANDBY BATTERYThe Basement Watchdog Standby batteries areshipped dry (without acid), so they never losepower before you take them home. A battery isactivated when the acid is added, and then itslowly begins to deteriorate as it ages. By addingthe acid just before use, the battery will always befresh. Use 1.265 specific gravity battery acid to

fill the battery. It is available where youpurchased the battery.NOTE: BASEMENT WATCHDOG BATTERIES NOWCOME IN TWO CONFIGURATIONS. THE TOPS OF THEBATTERIES LOOK DIFFERENT, AND THE DIRECTIONSFOR FILLING THE BATTERIES AND CONNECTING THEFLUID SENSOR WILL VARY SLIGHTLY. IF THE TOPOF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOWTHE INSTRUCTIONS ON THIS PAGE. IF THE TOP OFYOUR BATTERY LOOKS LIKE PHOTO B ON PAGE 9,FOLLOW THE INSTRUCTIONS ON PAGE 9.

Contains sulfuric acid. Wear eye and clothingprotection. If battery acid contacts skin orclothing, wash immediately with soap andwater. If acid enters eyes, flush with water for15 minutes, and get prompt medical attention.Review the safety instructions on page 1.

TO FILL THE BATTERY1. Remove the cover of the battery box by pushingin the tabs on the front and back of the box andlifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the foil seal on the top of the battery.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab and pullout the dispensing hose. Hold the hose uprightabove the pack and squeeze the hose forcing allthe acid back into the pack.

4. Position the acid pack and battery as shown atthe right. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinching thehose with thumb and forefinger. Fill each cellof the battery to a level just covering thebattery plates, and then go back and top offeach cell equally. It is important to have allthe cells filled equally or the battery will notoperate properly. The acid should reach a levelabout ¼” below the cap ring as shown in thediagram at right. DO NOT OVERFILL THEBATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, screwthe six (6) caps securely on the top of the battery.

The battery will be charged 70-80% 30 minutesafter adding acid. The system will then finishcharging the battery. During this time the alarmmay sound.

When you fill the battery for the FIRST time, itwill be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVER addmore acid.CAUTION

! DANGER1

2

3

4

BATTERY A

1. Fill to 1st level, coverthe plates

2. Then fill to 2nd level,just below the bottomof the cap rings

Diagram E

Do not throw anold battery in thetrash. Take it to aservice station orrecycling center.

! DANGER/POISON

CAUTION

If your battery looks like the battery above,follow these instructions:

1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the two battery caps by carefullyprying them up with a screwdriver as shownon the right. Place the screwdriver in themiddle of the cap on the top of the battery.DO NOT lift the cap by prying it up from thegroove on the back of the battery. It maydamage the vent.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab and pullout the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shown atthe right. Pinch the end of the hose together

and cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinchingthe hose with thumb and forefinger. Fill eachcell of the battery to a level just coveringthe battery plates, and then go back andtop off each cell equally. It is important tohave all the cells filled equally or thebattery will not operate properly. The acidshould reach a level about ¼” below the capring as shown in the diagram below. DO NOTOVERFILL THE BATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, pressthe caps securely on the top of the battery.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVERadd more acid.

Control Unit Connections

Risk of electrical shock or battery explosion,which can cause serious injury or death.Unplug the main AC pump to avoid electricalshock. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

When you position the battery with the controlunit on the top, be sure the charger cord willreach the AC power outlet, and the pump cableand the float switch will reach the bottom of thesump. Position the unit in a well-ventilatedarea. (Diagram F)

1. Positioning the dual float switch: The floatswitch will activate the pump when the waterraises either float, and it will remain runningas long as the water is above the float. Whenthe water drops below the float switch, aninternal timer in the control unit will keep thepump running an additional 25 seconds toempty the sump pit. The switch should bemounted about six (6) inches above the waterlevel line in the sump pit. Attach the floatswitch very securely to the discharge pipewith the plastic wire tie. Be sure the switch ispositioned verticallywith the mountingbracket at the top.Do not tilt theswitch. Do notposition the floatswitch on the side ofthe discharge pipefacing the drain tileor any incoming rushof water!

2. Connecting the pump: Remove the securitytag from the pump and plug the pump wires

! DANGER

BATTERY B

CAUTION

1

3

2nd LEVEL

1st LEVEL

PLATES

CELL WALL

1 1st LEVEL, COVER THE PLATES

�

THE BOTTOM OF THE CAP RINGS

BATTERY TERMINALS

BATTERY CAP RINGS

CROSS SECTION OF BATTERY

1. Fill to 1st level, coverthe plates

2. Then fill to 2nd level,just below the bottomof the cap rings

Diagram E

Do not throw anold battery in thetrash. Take it to aservice station orrecycling center.

2

4

1

into the pump connector on the back of thecontrol unit. Keep the backup pump wire, theAC pump wire, and the float wire separatefrom each other. Do not let them cross on thefinal installation.

3. Installing the battery fluid sensor:BASEMENT WATCHDOG BATTERIES COME IN TWOCONFIGURATIONS. THE HOLE FOR THE FLUIDSENSOR IS MARKED BY AN ARROW ON THE TOPOF EACH BATTERY. Remove the cover of thebattery box by pushing in the tabs on thefront and back, then lifting up. Fan the areaaround the top of the battery with a piece ofcardboard (or another non-metallic material)to remove any hydrogen or oxygen gas thatmay have been emitted from the battery. (a)

If the top of the battery has six small batterycaps, replace the battery cap that is 2nd fromthe POSITIVE (+) post with the battery capthat is provided in the Basement Watchdogpackage. An arrow on the top of the batterymarks this position. There are two holes inthis battery cap. Insert the fluid sensor in thehole that is off-center on the top of the cap.Do not glue the sensor into the cap. (b) If thetop of the battery has two large caps, placethe fluid sensor in the hole molded on the topof the battery. It is located in the second cellfrom the positive post, and the location ismarked by an arrow on the top label. Hold thesensor straight up and press it firmly into thehole. Do not bend the sensor.

If you are not using the Basement WatchdogStandby battery, you cannot use the batteryfluid sensor. However, you must attach thesensor to the POSITIVE (+) post of the batteryor the alarm will sound continuously. TheBasement Watchdog sump pump system willnot warn you if the fluid level is low in thisconfiguration. You will need tocheck yourbattery everycouple of monthsto see if it needswater. If thebattery dries out,the system willnot work.

4. Connecting the battery: Remove the wingnuts from the battery terminals. Remove thesecurity tag from the battery cables. Attach

the battery cables to the battery…the BLACKwire to the NEGATIVE (-) post, and the REDwire to the POSITIVE (+) post. Replace thewing nuts and tighten them. Note: Connecting the cables to the wrong postswill damage the controller.

5. Connecting the charger: Immediately plugthe charger into the charger hole on the backof the control unit, then into an AC outlet onthe wall. (You should provide additionalprotection for the control unit by using asurge protector.)

6. If the pump alarm is sounding, press theYELLOW button on the front of the controlpanel to reset the alarm.

7. Secure the cover on the battery box byslipping the tabs through the fittings on thefront and back of the box.

8. BE SURE TO PLUG IN THE MAIN AC PUMP.

Page 10

BATTERY CABLE

SENSOR WIRESENSOR

TERMINAL

BATTERY

BATTERYBOX

ACOUTLET

SURGEPROTECTOR CONTROL

UNIT

PUMPWIRE

FLOAT WIRE

FLOAT SWITCH

PIPE ADAPTER

BASEMENT WATCHDOGPUMP

MAIN AC PUMP

WIRETIE DRAIN TILE

ACPUMPWIRE

UNIONOR

CHECKVALVE

WATERLEVELLINE

CHARGER

Diagram F

4

3a

POSITIVEPOST

NEGATIVEPOST

3b 5b

CAUTION

5a

2

FUSE

CHARGER

FUSE

PUMP

CHARGER

PUMP

6

Understanding the Warnings & Alarms

The Basement Watchdog control unit features aseries of warning lights that pinpoint potentialproblems. In addition, an alarm sounds to alertyou to the problem. In some cases the lightsand alarm will go off automatically when theproblem has been solved. In others, the YELLOWbutton must be pushed to reset the alarm. Referto the table below for a quick review of thefeatures and their corresponding alarm status.

SILENCING THE ALARM DURING ANEMERGENCY

The Basement Watchdog Special allows you tosilence some of the alarms during an emergency,however the warning lights will remain on untilthe problem is corrected.

• Press the YELLOW button on the front of thecontrol panel for one (1) second to reset the“Pump” alarm, and silence the “Water” and“Power” alarms for two (2) minutes.

• Press the YELLOW button for five (5) secondsto silence these alarms for 24 hours. A briefbuzzing sound will notify you that the alarmshave been silenced. The alarms willautomatically reactivate in 24 hours if thewarning condition still exists.

1 Battery

This light and alarm will come on when thecontrol unit detects there is less than ½ hour ofpumping power left in the battery, or that thebattery is defective. The alarm cannot besilenced, because action needs to be taken toprotect your basement. If your battery is morethan five (5) years old, replace it. If not, hereare several situations that would cause the pump

to run the battery for an extended time anddischarge the battery: Check the list belowbefore you replace the battery.

• If the bottom light on the controller is alsoon, it means that the unit is not receiving ACpower. Either the AC power is out, the circuitbreaker has blown, or the outlet is bad. Whenthe problem is corrected, the battery shouldrecharge.

• If the fourth light on the controller is also on,check your main pump for failure. The backuppump may have been activated repeatedly ifyour main AC pump is broken, or you areexperiencing heavy rains and your main pumpcannot keep up with the inflow of water. Youmay need to upgrade or replace your mainpump. When the problem is corrected, thebattery should recharge.

• If no other lights are on, this means theterminals may be corroded, and the batterycannot charge properly. Unplug the chargerfrom the wall outlet. Then, check the batterycables and the battery terminals for corrosion.Clean and tighten them as needed. Theprocedure is described in the next column andon page 12.

• If the battery terminals have been cleanedand the light is still on, there could be aproblem with the controller or the battery.The best way to determine if the battery is theproblem is to have it charged and load testedat any local car service station. If the batteryis bad and less than one (1) year old, it canbe returned to the place of purchase for areplacement (receipt required). If the batteryis good, contact Glentronics’ servicedepartment for further instructions. Thephone number is 800-991-0466, option #3.

If the battery alarm goes on while the pump isrunning and the power is out, you will have aminimum of one-half (1/2) hour of continuouspumping time to replace the battery. (In mostcases, the pump does not run continuously, andtherefore, you actually have a longer time toreplace it.) You will not be able to silence the

alarm. Left unattended, the basement will flood.In a severe emergency, if a replacement batteryis not available, you could temporarily use yourcar battery, or recharge this battery byconnecting it to your car battery.

Once the AC power is restored, the battery willrecharge automatically, unless it is old ordamaged. The alarm will remain on until theYELLOW button on the front of the control panelis pressed for one (1) second.

In the event that your Basement Watchdog sumppump system has pumped for an extended periodof time, the battery may be very depleted. Inthis condition, when the AC power is returned tothe unit, a battery alarm will continue to sound.The battery may need a longer period torecharge.

For a faster recharge, an automotive or marinebattery charger can be used to recharge thebattery. Follow the manufacturer’s instructionsand safety information included with thecharger.

When another charger is used, firstdisconnect the Basement Watchdog chargerfrom the control unit, and then disconnectthe control unit from the battery. Usinganother charger without disconnecting thecontrol unit will destroy the control unit andvoid the warranty.

TO CLEAN THE BATTERY TERMINALSAND CABLES

Risk of electrical shock or battery explosion,which can cause serious injury or death.Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

! WARNING

! DANGER

Battery No No, must pushYELLOW button

Fuse No YesWater Yes YesPump Yes No, must push

YELLOW button

Power Yes Yes

Alarm can besilenced before

problem iscorrected

Alarm shuts offautomaticallywhen theproblem iscorrectedWarning

1

2

3

4

5

7

6

REFER TO THE PHOTOS AT LEFT

1. Unplug the charger from the wall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back,then lifting up.

3. Fan the area around the top of the batterywith a piece of cardboard (or another non-metallic material) to remove any hydrogen oroxygen gas that may have been emitted fromthe battery.

4. Remove the fluid sensor from the battery.Unscrew the wing nuts. Remove the batterycables.

5. Clean the battery posts with a batteryterminal cleaner or a wire brush.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Us a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the system from chargingproperly.

7. Replace the fluid sensor in the top of thebattery. Then replace the battery cables,BLACK to the NEGATIVE (-) post and RED tothe POSITIVE (+) post. Tighten the wing nuts.

8. Plug the charger back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)

9. If any of the alarms are sounding, press theYELLOW button on the front of the controlpanel for one (1) second.

REPLACING THE BATTERY


REFER TO THE PHOTOS AT RIGHT




4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Remove the old battery from the battery boxand place the new battery in the box. Fill thebattery following the instructions on page 8or 9.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the battery from chargingproperly.

7. Replace the battery cables, BLACK to theNEGATIVE (-) post and RED to the POSITIVE(+) post. Tighten the wing nuts. 7

5

Page 12

6

2

3

! DANGER

87

5

6

4

2

3

Remove

4

Remove

POSITIVEPOST

NEGATIVEPOST

POSITIVEPOST

NEGATIVEPOST

8. (a) If your battery has six (6) caps on the top,rinse and dry the cap with the extra hole fromthe old battery to remove any residue.Replace the battery cap in the cell that is 2ndfrom the POSITIVE post with the cap from theold battery. Insert the fluid sensor in the cap.(b) If your battery has two caps, eachcovering three (3) battery cells, simply insertthe fluid sensor in the top of the battery nextto the arrow.

9. Plug the charger back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)


2 Fuse

Unplug the main AC pump before servicing thebackup pump to avoid electric shock. Failureto do so could cause serious injury or death.

This alarm indicates that the 20 amp safety fuseon the back of the control unit has blown. Thiscan be the result of a clogged pump motor, or

pump wires that have been shorted out. Todetermine the problem:

REFER TO THE PHOTOS BELOW

1. Check the pump plug in the back of the unitto make sure it is firmly connected. Check thepump wires to make sure they are connectedsecurely to the pump plug. Check the rest ofthe pump wires for any possible breaks.

2. If the pump wires are intact, the pump may beclogged. (a) Disconnect the control unit fromthe wall outlet, and disconnect the batterycables. (b) Release the union or check valveand remove the pump and rigid PVC pipesection from the sump pit. (c) Clear any debrisfrom the strainer, and then reconnect thepump to the discharge pipe. (d) Connect thecontrol unit, and the battery cables to thebattery…the BLACK wire to the NEGATIVE (-)post, and then the RED wire to the POSITIVE

(+) post. Tighten the wing nuts on thebattery posts. (e) Plug the control unit backinto the wall outlet.

3. (a) Check the DC fuse by pulling it out of thefuse holder. (b) If the wires are burned andbroken, replace the fuse with a 20 amp DCsafety fuse. If the fuse blows again, unplugthe computer control unit from the wall anddisconnect the battery cables from thebattery. Then call Glentronics technicalsupport for instructions at 800-991-0466,option #3. You may need to replace thepump.

4. Plug the main AC pump back into the walloutlet.

3 Water


REFER TO THE PHOTOS AT RIGHT

If this warning light and alarm are on, you needto add distilled water to the battery. Batteryfluid levels should be checked once every fourmonths.




4. Then unscrew the wing nuts and remove thebattery cables and the fluid sensor from thebattery.

5. Remove the battery caps. Add distilled waterto each cell. If distilled water is notavailable, tap water with a low mineralcontent may be used. Well water is notrecommended. NEVER ADD MORE ACID. Fillthe battery to level 2 as shown in Diagram Eon page 8. (The Basement Watchdog batteryfiller will automatically fill the level to thecorrect height. See enclosed order form.)

6. Replace the battery caps. Replace the fluidsensor in the hole on the top of the battery orin the yellow cap, depending on which batteryyou own. Be sure the fluid sensor ispositioned in the 2nd cell from the positivepost. The hole is marked with an arrow.Replace the battery cables…the BLACK wire tothe NEGATIVE (-) post, and the RED wire tothe POSITIVE (+) post. Replace the wing nutsand tighten.

7. Replace the cover on the battery box.

8. Plug the charger back into the outlet. (Youshould provide additional protection for thecontrol unit by using a surge protector.)


Page 13

! DANGER

1

2b

FUSE

CHARGER PUMP

2c

8a 8b

9

2d

2a

Remove

2e

3b

GOOD BLOWN

3a

FUSE

CHARGER PUMP

! DANGER

4 Pump

When the water rises in the sump pit andactivates the float switch, the pump will beginpumping, and the “Pump was activated” lightand alarm will turn on. Try to determine whatcaused the system to activate.

• Check the main AC pump for failure. It maynot be working, the float switch may be stuck,or it may be too small to handle the inflow ofwater.

• Make sure the check valve is working andinstalled correctly

• Make sure the discharge pipe is not clogged orfrozen

• If the power was out, the backup pump wasautomatically activated. You need to push theYELLOW button on the front of the controlpanel to silence the alarm. The pump willcontinue to operate even if the reset button isnot pressed.

REPLACING THE PUMP

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

REFER TO PHOTOS AT RIGHT




4. Remove the fluid sensor and the batterycables from the battery.

5. Unplug the pump from the back of the controlunit.

6. Release the union or check valve and removethe pump and the rigid PVC pipe section fromthe sump pit.

7. Unscrew the pipe and adapter from the oldpump, and screw them into the new pump.

8. Lower the pump into the sump and reconnectthe union or check valve.

9. Plug the pump wires into the back of thecontrol unit.

10. Replace the fluid sensor in the battery.Connect the battery cables to thebattery…the BLACK wire to the NEGATIVE (-) post, and then the RED wire to thePOSITIVE (+) post. Tighten the wing nuts.

11. Replace the cover on the battery box.

12. Plug the charger and the main AC pump backinto the wall outlet. (You should provideadditional protection for the control unit byusing a surge protector.)

13. If any alarms are sounding, press theYELLOW button for one (1) second to silencethem.

Page 14

5

8

6

7

FUSE

CHARGER PUMP

8

5

6

2

3

4

Remove

! DANGER

3

4

Remove

10

9

FUSE

CHARGER PUMP

2

5 Power

There are several causes for power failure. Themost common is a power outage by your electriccompany. During this emergency, the BasementWatchdog system will automatically switch tobattery power and protect your basement fromflooding.You can silence the “Power” alarm for 24 hoursby pressing the YELLOW button for 5 seconds.The alarm will be silence, but the light will stayon. The system will continue to operate whilethe power alarm is silenced. After 24 hours, thealarm will reset automatically.1. If the power is on in the rest of the house,check the home circuit breaker or fuse box forfailure, and correct the problem.

2. Check the charger. Make sure it is securelyplugged into the wall outlet. Make sure thepower outlet is working.

3. Check the charger plug that fits into the rearpanel of the control unit. Make sure it issecurely plugged into the control unit.

The control unit must receive 115 volts AC +/-5% from the AC outlet. Any voltage lower than110 volts will activate the power failure alarm.Lower voltages can be caused by utility companybrown outs or a heavy power draw from otherappliances on the same circuit. Reduce thenumber of appliances on the circuit.

If all the connections are secure and the walloutlet is operating, but the “Power” warning

light is still on, replace the charger unit with theBasement Watchdog part number 1015001 fromGlentronics at 800-991-0466, option #3.

6 Charging

The Basement Watchdog Special is equippedwith a computer-controlled automatic chargingsystem. The computer is constantly monitoringthe battery and will supply a pre-programmedamount of energy to keep your battery at fullcharge. The “Charging” light will be on orflashing while the battery is charging, and offwhen it is not charging. If the battery isdischarged from extended use, the charger lightwill remain on until the battery is completelyrecharged.

7 System Operating

This light will always be on when there is powercoming from either the battery or the outlet.

TEST-RESET-SILENCE BUTTON

To test the pump, press the YELLOW button for 1second. The pump will run for 2 seconds andthen shut off automatically.

To silence an alarm, press the YELLOW button forone (1) second. Some alarms cannot besilenced, since action needs to be taken toprevent a flood.

To silence all the alarms for 24 hours, press theYELLOW button for 5 seconds until you hear abuzz. The alarms will automatically re-activatein 24 hours.

TESTING THE FLOAT SWITCH

It is important to manually test the floatswitch periodically or after any maintenance.

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

Lift the float up and let go. This will activatethe pump. While the pump is active, water willcome out of the 1/8” hole that was drilled intothe PVC discharge pipe. This is normal. The holeis needed to prevent an air lock within thesystem. DO NOT obstruct the hole or an air lockmay prevent the system from operating. Thecontrol unit will run the pump for approximately25 seconds so it can empty all the water in thesump pit. If there is no water in the pit, thepump can run dry for this amount of time. Thealarm will sound and the “Pump” light will goon. After the pump has stopped, push theYELLOW button to silence the alarm. BE SURETO PLUG IN THE MAIN AC PUMP WHEN YOUHAVE COMPLETED THE TEST.

THE REMOTE TERMINAL

The Basement Watchdog Special can beconnected to a home security system or otheralarm devices to alert you to a problem orrequired maintenance.

INSTRUCTIONS FOR CONNECTING THEREMOTE ALARM

The terminal is located on the front of thecontrol unit. There are three (3) positions forwire connections on the terminal: N.O. –normally open, N.C. - normally closed, andcommon.

Check your security system to determine whetheran open (no contact) or closed (making contact)connection is needed to activate the alarm.

The security system will provide two connectionterminals. You will need to extend wires fromthe security system to the Basement Watchdogcontrol unit. Strip the two wires, ¼” each.Connect either wire to the common terminal. Tosecure the wire into the terminal, insert theexposed wire into the hole on the back of theterminal next to the screw marked common.Turn the screw a few turns to lock-in the wire.

If the security system requires a closing of acontact to activate the alarm, secure the otherwire in the terminal hole labeled N.O. (normallyopen). If the security system requires anopening of a contact, secure the wire in theterminal hole labeled N.C. (normally closed).

Page 15

2

3

FUSE

CHARGER PUMP

LIFT FLOAT

! DANGER

MAINTENANCE CHECK LISTMaintenance should be performed 1-2 times peryear1. Lift the float switch as described at left.2. Remove all debris from the bottom of the pit.3. Remove all debris from the water.4. Remove all debris from the float switch.5. Fill the pit with water. Make sure the pump

turns on at the intended level.6. While the pump is running, make sure the

pump is evacuating water at a good pace andwater is coming out of the 1/8” air bleed hole.

7. Remove the fluid sensor and yellow cap fromthe battery and rinse any residue buildup fromthe bottom of the battery cap. Replace thecap and fluid sensor.

8. Check battery fluid levels once every fourmonths.

PARTS & SERVICE INFORMATION

You can receive technical support parts orservice information by calling Glentronics, Inc.at 800-991-0466, option #3, or by visitingthe Basement Watchdog website atwww.basementwatchdog.com. Send your unitto the following address if repairs are needed:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .The fluid sensor is installed improperly . . . . . . . . . . . . . . . . .

Not using a Basement Watchdog battery . . . . . . . . . . . . . . . .

Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . . .

Battery is old or damaged . . . . . . . . . . . . . . . . . . . . . . . . . .

Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .The power cord is unplugged from the wall . . . . . . . . . . . . . .The charger is receiving less than 110 volts from the outlet . .

Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .

The main AC pump failed because of a power outage . . . . . . .The float switch on the main pump is stuck or defective . . . . .The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . . .The main AC pump could not keep up with the inflow of water .

The check valve is stuck or installed improperly and the watercannot pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . .The discharge pipe is clogged or frozen and the water cannotpass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .There is a slight chance of false activation if the float switchcord is wrapped around the AC power cord . . . . . . . . . . . . . .

Pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

No check valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Check valve is broken or installed improperly . . . . . . . . . . . .Discharge pipe is clogged or frozen . . . . . . . . . . . . . . . . . . .There is an air lock in the system . . . . . . . . . . . . . . . . . . . .

The battery cables are connected backwards . . . . . . . . . . . . .

Add distilled water to each cell of the batteryThe fluid sensor should be inserted into the designated hole on the top ofthe Basement Watchdog battery and pushed downThis feature cannot be used. Attach the fluid sensor to the positive post ofthe battery

Clean terminals & cablesTighten wing nutsReplace battery if power is out. There is only 1 hour of continuous pumpingpower left. Battery will recharge when power is restoredReplace battery

None. The backup pump will run off the battery. Press and hold the resetbutton to silence the alarm for 24 hoursTry another outlet, replace the fuse, or reset the circuit breakerMake sure the power cord is plugged in securelyNone, if the utility company has instigated brown outs. Otherwise, reducethe number of other appliances on the circuit

Make sure the pump is securely plugged into the back of the control unitRemove strainer from pump and clean out any debrisReplace the pump

None. The backup pump was activated when neededFree the float switch on the main pump or replace itReplace the main AC pumpNone. The backup pump was activated as needed. If this is a recurringproblem, install a higher capacity main pump

Replace the check valve or correct the installation

Thaw, clean out the blockage, or replace the discharge pipe

Move the float switch cord away from the AC power cord

Remove strainer from pump. Clean out any debris. Replace the 20-amp DC fuseReplace the pumpReplace the pump

If connecting backup to the primary discharge pipe, make sure there is acheck valve on both the main and backup pipes below the tie-in pointMake sure check valve is functioning and installed properlyClear the discharge pipeMake sure the 1/8” weep hole is drilled in the discharge pipe below thecheck valve, but above the water line. Make sure it is clear of debris

Reverse the battery connections

Troubleshooting Guide Read safety warnings & instructions before attempting any repairs or maintenance.! DANGER

Potential Cause BATTERY FLUID LOW Solutions

Potential Cause BATTERY PROBLEM Solutions

Potential Cause POWER FAILURE Solutions

Potential Cause PUMP FAILURE Solutions

Potential Cause PUMP WAS ACTIVATED Solutions

Potential Cause DC FUSE HAS BLOWN Solutions

Potential Cause SYSTEM DOES NOT OPERATE AFTER INSTALLATION Solutions

Potential Cause WATER WILL NOT LEAVE THE PIT Solutions

If the listed solutions do not resolve the problem, follow the instructions within this manual to disconnect the system from the outlet and battery terminals,then reconnect the system and push the reset button. If the problem continues, contact customer service at 800-991-0466 option 3.

Limited WarrantyGLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, batterybox and control unit products are free from defective materials and workmanship for the period indicatedbelow:

All parts and labor (excluding installation) for a period of two (2) years from the date of purchase

The defective product must be returned directly to the factory, postage prepaid with the original bill ofsale or receipt to the address listed below. Glentronics, Inc., at its option, will either repair or replacethe product and return it postage prepaid.

CONDITIONS

The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the servicesdescribed hereunder in either its original carton and inserts, or a similar package affording an equaldegree of protection.

The unit must not have been previously altered, repaired or serviced by anyone other than Glentronics,Inc., or its agent; the serial number on the unit must not have been altered or removed; the unit mustnot have been subject to accident, misuse, abuse or operated contrary to the instructions contained inthe accompanying manual.

The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of purchaseand to establish warranty eligibility.

This warranty does not cover product problems resulting from handling liquids hotter than 120 degreesFahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; normalwear; user abuse; misuse, neglect, improper maintenance, commercial or industrial use; improperconnections or installation; damages caused by lightning strikes, excessive surges in AC line voltage,water damage to the controller, other acts of nature, or failure to operate in accordance with the enclosedwritten instructions.

GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FORBREACH OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES DO NOT ALLOW THEEXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE ABOVE LIMITATION MAYNOT APPLY TO YOU. THIS EXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS IN LIEU OF ALL OTHERWARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTYOF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S EXCLUSIVE REMEDY FORBREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTY NOT EXCLUDED HEREIN, SHALL BE LIMITEDTO REPAIR OR REPLACEMENT OF THE PRODUCT.

For information or service contact:Glentronics, Inc.

645 Heathrow DriveLincolnshire, IL 60069

800-991-0466

Model # BWSP Serial # _____________________ Purchase Date_____________________________

Register online at www.basementwatchdog.com

© 2008, Glentronics, Inc. 1806085 08/13

CHECK OUT THESE OTHER BASEMENT WATCHDOG PRODUCTS

AC PUMPSIndustrial Grade Pumps for the Residential Market

The Basement Watchdog line of AC sump pumpsare strong, dependable and so energy efficient,they could pay for themselves in a few years.The sump pumps are equipped with dual floatswitches for added reliability. When your mainAC pump needs replacement, considerupgrading to one of the pumps in theBasement Watchdog line.

FLOAT SWITCHESWhat’s the most common reason your main AC pump fails?

It’s probably the result of a float switch that isstuck or broken. Replace it with a BasementWatchdog dual float and controller for reliableoperation. The dual float has, not one, but twofloats mounted within a protective cage. Shouldone float fail to operate, the second floatautomatically activates the pump. Theprotective cage prevents debris or other wiresfrom interfering with the movement of the float.It can be used to replace the float on most ACpumps.

CHECK VALVESWhat’s a Klunkless Check Valve™?

If you’ve spent any time in your basement,you’ve probably noticed your sump pump turningon and off with a loud clunk. That’s the resultof the water pressure slamming the valve closedin the check valve. The Klunkless Check Valvehas a built-in air chamber to counteract thatpressure and muffle the sound. It works just likea conventional check valve, only quieter.

WATER ALARMSMinimize the risk of water damage

You can detect leaks before they become biggerproblems by placing a water alarm whereverthere is a risk of water damage…in the utilityroom, laundry room, kitchen, bathroom orbasement. The alarm will sound when as little as1/32” of water reaches the sensor.

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