basic introduction to biding for international association congresses #icca12 monday 22/10/2012

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51 st ICCA Congress International Congress and Convention Association . Twitter: #ICCA12 Session sponsored by: Basic Introduction to Bidding for International Association Congresses Tuesday 23 rd of October 2012

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Presentation held at the 51st ICCA Congress which took place in San Juan, Puerto Rico from 20 - 24 October 2012. For more information on ICCA please visit www.iccaworld.com.

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Page 1: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

51st ICCA Congress

International Congress and Convention Association .

Twitter: #ICCA12

Session sponsored by:

Basic Introduction to Bidding for International Association Congresses Tuesday 23rd of October 2012

Page 2: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Who am I?

WHO ARE YOU??

Page 3: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Any special issues??

Page 4: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 5: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Research & Analysis

Venues

Securing venues & accommodation

Bid

Site-inspection

Decision The Meeting

DMCs

Hotels

PCOs

Evaluation

Suppliers

University

The City

= Convention Bureau

Teamwork in the destination

Page 6: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

….. even thinking of starting the process for bidding……

BEFORE…..

Page 7: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

I have to know my destination

Page 8: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• KEEP UPDATED!!

Page 9: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• What makes me better than

• my competitors?

• How do I tell?

Page 10: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Page 11: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 12: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• Close cooperation between CVB - local PCO - meeting ambassador

Analysis & research

www.iccaworld.com

Page 13: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

An individual with high profile within hers/his

area of knowledge and with a good national

and/or international network

Meeting ambassador

Page 14: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• Invites

• Front person

• Lobbyist

• Must be supported

• Must be educated

• Shall have the glory

Meeting ambassador

Page 15: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Lobbying (the meeting ambassador)

Page 16: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Organising information on the meeting

Page 17: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• Ask the association

• Internet

• No guidelines?

Guidelines/Request for proposals

Page 18: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Understanding the client

Page 19: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• ICCA/UIA

• Internet

• Local member of the association

• Board member

• Colleagues in the industry (CVB, PCO, venues)

• Previous destinations

History of the congress

Page 20: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

INFORMATION FROM ICCA

Page 21: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012
Page 22: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Availability Other events? Better events? – Yielding

Page 23: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Are there any fees for hosting the meeting? Is it worth it? Who can pay?

Cost

Page 24: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Local

National

Regional

European

Support

Page 25: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

If I get to know! I make a SWOT on the competitors

Competitors analysis

Page 26: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Shall I go for it?

Does it fit in? Can I beat my competitors? Do I have the time to deliver? Do I have the money?

San Juan Pittsburgh Cape Town Stockholm

Page 27: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Yes, let’s go for it!!!!

Page 28: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 29: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Securing venues & accommodation

Reservation of the congress venue & social venues Remember the time margins

Page 30: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Block bookings of the hotels Reseach ”booking flow” Confidential information Keep the hotels informed

Page 31: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Major medical meetings:

The organisations want the hotel room

prices included (to a fixed rate)in the bid

New “trend” (in Europe??)

Page 32: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Bid production

Page 33: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 34: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

A bid book is a document presenting the destination, focusing on the association’s needs, for organising a meeting

It has to be the truth!

Page 35: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Read the Bid Manual/Guidelines Do NOT interpret it!! Check out what is missing

Read read read READ

Page 36: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Read the Bid Manual/Guidelines - again and again

Page 37: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Delivery

Who How When

Page 38: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Adjust the bid to the client

Bridge the gap

Page 39: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

1. Letters of invitations 2. Support from the university, other universities, national research centres, researchers in Europe etc 3. Scientific level 4. Some ideas for the scientific program

5. What Stockholm stands for

Content

Page 40: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012
Page 41: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Content

Page 42: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Make it easy to understand

Page 43: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Page 44: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

7. Communicating the meeting 8. References

Content

Page 45: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

9. Travel to Stockholm by plane official carrier – “convention plus” low cost carriers by train by boat 10. Public transport – reduced ticket prices?

Content

Page 46: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Page 47: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Airlines & flights

Page 48: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Page 49: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

11. Accommodation Hotel Overview Low cost options?

Content

Page 50: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Where and how many are they?

Page 51: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Hotels – price & ratings

4 stars

• U$449 / night

• 19 mins. Distance

• Line M34

4 stars • U$202.50 / night

• 18 mins. Distance

• Line M50

4 stars • U$296.80 / night

• 20 mins. Distance

• Line M50

4 stars

•U$259 / night

•21 mins. Distance

•Line E

4 stars

•U$409.73 / night

•19 mins. Distance

•Line X30

3 stars

•U$231 / night

•20 mins. Distance

•Line M42

3 stars

• U$399.00 / night

• 19 mins. Distance

• M42

Page 52: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

12. Social venues & events

13. Restaurants

14. Preliminary budget

Page 53: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

15. Stockholm & surroundings

16. Pre & Post congress tours

17. Support City of Stockholm

Page 54: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Follow the guidelines

– do not standardize

Every Bid book is a tailor made product

Page 55: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Site inspection

Page 56: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 57: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Why? To prove that the bid is true Create a relationship between the association and the destination Who? Decision maker(s) The meeting planner

Page 58: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

When? Before decision - of course - BUT……

Page 59: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

How? Create a focused programme Dare to exclude Logistics Relations Inform local participants The right people

Page 60: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Decision

Page 61: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 62: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Check the format of the presentation Time? Who? Where? What?

Page 63: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Promoting the candidacy Start early Meeting Ambassadors prime role Talk to the supporting partners Talk to decision makers Lobbying – count votes

Page 64: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Presentation:

Who will make the presentation on-site? Train the presenter Lobbying activities on-site Mini bid Exhibit

Page 65: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

The HQ of the Association The Core PCO / AMC The Board Members The General Assembly All attendees

The decision makers

Page 66: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

The presentation I have to be there or backing up at home Keep time schedule! Be prepared for surprises

Page 67: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

THE PRESENTER MUST BE a good speaker a good presenter a stage performer and it helps if the presenter is a knowledgeable and flexible personality

Page 68: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

The 10th World Congress of Hammer Toes will be organised in ….

Page 69: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

SAN JUAN

Page 70: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

I did a perfect research, a perfect Bid Book and we made an outstanding presentation! Why did I loose?

Page 71: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

The unexpected

The sponsors!? The hidden agenda

Page 72: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

..... a better competitor

Or simply......

Page 73: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Don’t blame anyone - just try to understand and evaluate the campaign Decide if I want to go for it again- or not

Page 74: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

The 11th World Congress of Hammer Toes will be organised in ….

Page 75: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

STOCKHOLM

Page 76: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

I WON!!! Celebrate!!! Evaluate the campaign

Page 77: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

• Stockholm has been selected What is the role of the CVB? Hand over – to whom? Introduction Contracts When is the information released

Page 78: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESS

Associations

LOBBYING

LOBBYING

PREL. BOOKINGS ANALYSIS

&

RESEARCH

PRESENTATION

&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESS

Associations

SITE INSPECTION

BID

Meeting ambassador

Int

association

Page 79: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Check out the organizers view of my destination.

Check out the delegates views of my destination.

Learn and CHANGE

Page 80: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

Know the client and how she acts Give the client what she wants – NOT what I like to offer Create transparency and trust

Remember....

Page 81: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

International Congress and Convention Association .

Twitter: #ICCA12

EACH BID IS DIFFERENT

Page 82: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

Studie 2009/10

Page 83: Basic Introduction To Biding For International Association Congresses #ICCA12 MONDAY 22/10/2012

51st ICCA Congress

International Congress and Convention Association .

Twitter: #ICCA12

Session sponsored by:

Thank you!