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Title:-

The communication process

Outline: What is communication?

Types of communication? Principles of Communication: Components of communication: Levels of communication: The Communication Process: Characteristics of effective communications Barriers to communication: Questions

What is communication?

Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.

It requires a sender, a message, and a recipient Can occur across vast distances in time and space The communication process is complete once the

receiver has understood the message of the sender.

Continue:

Types of communication:

Based on the channels used for communicating: Verbal: It is further divided into 1. oral and2. written communication. NonverbalCommunication Based on Style and Purpose formal and informal communication,

Principles of Communication:

Know your audience. Know your purpose. Know your topic. Anticipate objections. Present a rounded picture.

Principles of Communication:

Achieve credibility with audience. Communicate a little at a time. Present information in several ways. Develop a practical, useful way to get feedback. Use multiple communication techniques.

Components of communication:

Context Physical

Environment Climate Communicator

Message Channel Noise Barrier Feedback

Levels of communication:

Intra-personal Communication Inter-personal Communication Small Group Communication One-to-group Communication Mass communication

The Communication Process:

Context provides the people, the occasion and the task.

Physical environment is the actual place or space where communication occurs.

Climate influences the emotional atmosphere.

The Communication ProcessMessage

Channel

ReceiverFeedback

Channel

Sender

Barrier

Noise

Encoding

Decoding

The Communication Process: (Basic)

The Communication Process: (Verbal and non-verbal)

Characteristics of effective communications

Effective communication requires the message to be:

Clear and concise Accurate Relevant to the needs of the

receiver Timely Meaningful Applicable to the situation

Effective communication requires the sender to: Know the subject well Be interested in the subject Know the audience members

and establish a rapport with them

Speak at the level of the receiver Choose an appropriate

communication channel

Characteristics of effective communications

The channel should be: Appropriate Affordable Appealing

The receiver should: Be aware, interested, and

willing to accept the message Listen attentively Understand the value of the

message Provide feedback

Barriers to communication:

Language Values and beliefs Sex/gender and age Economic status Educational level

Physical barriers Attitude Timing Understanding of

message Trust

Question?

What is communication? What is the Components of communication? What is the main requirements of effective

communication? What are the Barriers of communications? How to improve communication process?

Thank you