basic chinese business culture
TRANSCRIPT
BASIC CHINESE BUSINESS CULTURE
GUANXI: A RELATIONSHIP THAT ”OPEN DOORS” DEEP TRUST IN HUMAN RELATIONS CONNECTIONS IS ESSENTIAL FOR GETTING THINGS DONE INTRUSIVE QUESTIONS TO BUILD A STRONG RELATION INTERDEPENDET RELATIONS DESPITE VULNERABILITY
CONNECTIONS
MUST RECIPROCATE FAVORS, GIFTS, INFORMATION... VALUABLE COMMODITY FOR BUSINESS CREATE ALLIANCES AFFECTS DECISIONS IN BUSSINES UNFULFILLED OBLIGATION THAT MAY AFFECT YOUR PROPOSAL
MUTUAL OBLIGATION
THE CHINESE - A GROUP-ORIENTED PEOPLE PROTECTION IN NUMBERS, CONSENSUS-BASED DECISION INDIVIDUALS ARE EXPECTED TO BE LOYAL TO THE DECISION PRACTICE EVEN WITHIN THE FREE ENTERPRISE
COLLECTIVE OVER THE INDIVIDUAL
THE LEGACY OF CONFUCIUS KNOW YOUR PLACE AND HOW YOU BEHAVE IN THE HIERACHY FAITH IN THE RULING COMMUNIST PARTY LINE IMPORTANT TO KNOW WHERE YOU AND YOUR COUNTERPART
FIT IN THE HIERARCHY RESPECT FOR PEOPLE WITH HIGH STATUS AND MORE RESERVED MANNER FOR THE LOW
RESPECT FOR HIERARCHY
YOUR REPUTATION & SOCIAL STATUS DEPENDS ON YOUR CONCEPT
EMBARRASSMENT IS DEVASTATING FOR NEGOTIATIONS IF YOU CAUSE SOMEONE TO LOSE FACE, YOU MUST RETRIEVE IT ..IF NOT THAT PERSON WILL FORCE YOU DOWN TO REGAIN
THEIR RESPECT INVEST TIME AND EFFORT TO AVOID “LOSS OF FACE”-INCIDENTS
SAVING FACE
DESIRE FOR PREDICTABILITY AND FORMALITY PRESCRIBED WAY TO DO EVERYTHING ”GIVING FACE” - RAISE A PERSON IN THE EYES OF OTHERS DEVOTION TO ECHANGE OF BUSINESS CARDS DECIDE WHO WILL BE THE KEY DECISION MAKER
PROTOCOL AND CEREMONY