base: mobile prepaid template 12/24/2015 carlos duarte and nuno periquito

BASE:

Mobile Prepaid Template

04/21/23

Carlos Duarte and Nuno Periquito

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AGENDA

www.wedotechnologies.com 2

3 BASE – PREPAID MOBILE TEMPLATE

1 ABOUT WEDO

2 RA & BUSINESS ASSURANCE SCOPE

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Foundation date: February 2001Shareholder structure: 100% Sonaecom - a Lisbon Exchange listed company (Sonaecom’s main shareholder is Sonae Group – largest private non financial group in Portugal)

2010 Revenues: 46,8M€; USD ~$M63 YTD Employees: More than 400

Number of Customers: more than 100Number of consumers involved: over 700 millionNumber of countries where we have worked: 78Local Presence: 15 countries

Acquisitions up to now: Tecnológica in Brazil, Cape Technologies in Ireland, Praesidium in UK

Strong Professional Services and program management: teams and processes

Strong shareholder base and company financials

WEDO TECHNOLOGIES

DATA SHEET


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Rakings Source: 2010 – PRTM (Radical Change in the Mobile Telecoms Industry)

TM Forum’s (Jun.2009) study revealed mobile operators lead way in revenue assurancemobile operators survey participants scored 36% higher than fixed line operators across all the measured dimensions

THE NEWS7 out of 10 of the largest Mobile CSPs are WeDo Technologies’ Customers

THE NEWS7 out of 10 of the largest Mobile CSPs are WeDo Technologies’ Customers


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Market size 2009:

$235 Millions

Competitor 316%

Competitor 712%Others

11%

Competitor 111%

Competitor 48%

Competitor 68%

Source:

Revenue Assurance and Cost ManagementGlobal CSP Sector Assessment

ESTIMATED GLOBAL MARKET SHARE

OF REVENUE ASSURANCE VENDORSWeDo

Technologies

25%

Competitor 25%

Competitor 53%


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IRELAND (DUBLIN)PORTUGAL (BRAGA)POLAND (POZNAN)

SOFTWARE HOUSES

REGIONAL OFFICES

HLISBON HEADQUARTERS

COUNTRIES15

CONTINENTS05

WEDO PANAMAWEDO POLANDWEDO PORTUGALWEDO SPAIN WEDO UK WEDO USA WEDO SINGAPORE

WEDO AUSTRALIA WEDO BRAZIL WEDO CHILE WEDO EGYPT WEDO FRANCEWEDO IRELANDWEDO MALAYSIAWEDO MEXICO

OFFICESAND ORGANIZATION

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IBERIA &LATIN AMERICA

NORTH AMERICA& CARIBBEAN

NORTHERN CENTRAL& EASTERN EUROPE

SOUTHERN EUROPE MIDDLE EAST & AFRICA

ASIAPACIFIC

WEDO ORGANIZATION

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AGENDA



1 ABOUT WEDO


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Revenue Assurance

Collect the revenues for delivered services

• Prepaid Revenues• Postpaid Revenues• VAS Revenues• Data Services Revenues•…

Margin Assurance

Control operating costs and how they influence service margins

• Interconnect Costs• Roaming Costs• Partner Settlement Costs•…

Customer Experience

Ability to generate profit by increasing revenues

• Service Quality & SLA Assurance•Customer Experience•Customer Retention Assurance• Supply Chain Control•…

BUSINESS ASSURANCECoverage

Business Assurance Scope

CONSULTING SERVICES

PROFESSIONAL SERVICES

SOFTWARE

delivered through:

10

Fraud Management

Ability to tackle fraud

• Prepaid fraud, • Postpaid fraud,• Roaming fraud,• Partner fraud.•…


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AGENDA



1 ABOUT WEDO


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Typical Revenue Leakages in Prepaid Subscribers:• Prepaid subscribers treated as postpaid (calls will be appear in the switch without INtriggering) and calls not being charged• Low duration calls connected in the switch but treated as attempts and not charged in the IN• Calls treated (and charged) as connected in IN but not connected in the switch.• Missing records/files in the switches• Missing records/files in the IN• Outages in switches (using trend analysis)• Outages in IN (using trend analysis)• …

TELECOM Prepaid Market


Prepaid is the largest - and most vulnerable – revenue stream for a majority of operators

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BASE MOBILE PREPAID TEMPLATE reconstructs usage costs based on call flow, tariff/agreement and usage element, and carries out powerful monitoring and analysis.

These capabilities are used to address the requirements to assure the accuracy and completeness of usage traffic from the network elements to “billing”.

Assuring operators’ switch-to-balance


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What is it?A low TCO (less than 250K€) and fast deployment revenue assurance tool for small mobile (until 1Million Subscribers) operators that want to protect their revenues with nothing less than the best the market can offer.

How it worksBASE captures usage and customer data from diverse network elements, correlates the data and provides automated alarms whenever inconsistencies are detected in order to deliver integrated audit capabilities.

Why do I need BASE?BASE Mobile Prepaid solution provides ample return on investment from the consolidation of multiple systems for data validation, until the human and system resources required to manage the revenue processes auditing.

BASEMobile Prepaid Template


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TAP-INTAP-IN SMSC’sSMSC’s

www.wedotechnologies.com

UserInterfaces

UserInterfaces

EnginesEngines

DataSources

DataSources

BASE MOBILEPREPAIDTEMPLATE

DashboardDashboard ReportingReporting Data Browsing

Data Browsing

Access ControlAccess Control

HLRHLRMSC’sMSC’s

Integration AgentsIntegration Agents

RA Admin

RA Admin

ANALYST WEB PORTALANALYST WEB PORTAL

Subscriber Integrity Assurance

Subscriber Integrity Assurance

Prepaid UsageAssurance

Prepaid UsageAssurance


Prepaid INPrepaid IN

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TELECOM Mobile Prepaid Market


Tier 3 Mobile Operator in AfricaVoice SMS Data Content Roaming Monthly Fees

Prepaid 83% 1% 1% 1% 4% 0%Postpaid 2% 1% 1% 0% 1% 3%3rd party 1% 0% 0% 0% 1% 0%Example of the Revenue sources in a Tier 3 Mobile operator

Where are your revenues stream vulnerabilities?

BASE MOBILE PREPAID TEMPLATE RA COVERAGEVoice SMS Data Content Roaming Monthly Fees

Prepaid 83% 1% 2% 2% 4% 0%Postpaid 2% 1% 1% 0% 1% 3%3rd party 1% 0% 0% 0% 1% 0%

BASE Revenue Assurance Coverage

Critical areas

Covered Areas

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d. BASE

MOBILE PREPAID TEMPLATE Focus on the highest revenue generation streams and services:

Prepaid Subscribers Services

•Voice

•SMS

•Roaming

Validate Usage

Validate Subscriber Consistency

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PREPAID SUBSCRIBERSProfile Assurance

1818

Control Points for:

Subscriber Integrity•HLR•Prepaid IN

Usage Assurance •MSC•SMSC•Prepaid IN•TAP In

Validations

Subscriber Assurance•HLR vs Prepaid IN

Usage Assurance •MSC vs Prepaid IN•SMSC vs Prepaid IN•Tap In vs Prepaid IN

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PREPAID SUBSCRIBERSProfile Assurance

Business Drivers• Service/Network Complexity

• Platforms are not necessarily designed to talk to each other or stay synchronised

• Upgrades, data backup, failover and new network features can cause subscriber data to become fractured across platforms

• You need to ensure that subscriber data is consistent across all platforms enabling the correct delivery of services

• Differences in subscriber data can cause errors, cost money and impact the end-user customer experience.

Main Features• Reconciliation of all subscriber and service data using any relevant key

• Platforms snapshot and business rules applied

• Alarms are generated at very detailed level and have all required information for resolution

• Alarm evolution can also be checked

Main Inconsistencies detected• IN Prepaid customers that are registered as postpaid in the HLR

• Customers with the Roaming service active in the HLR and not in the prepaid system

• Inconsistencies caused by the migration from postpaid to prepaid and vice-versa

1919

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PREPAID USAGEAssurance

Business Drivers• Verifying the traffic of the Prepaid Subscribers

• Preventing Network Process problems

• Meeting auditing requirements with full prepaid switch-to-balance coverage

Benefits & Uses• Business Intelligence on traffic flows & volumes

• Verification of prepaid volumes & trends

• …

Areas of Potential Revenue Leakage• Call/Event records not being generated in Intelligent Network

• Files missing or lost in the revenue stream

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BASE Prepaid Mobile Template

KEY FEATURES

•Near real time monitoring of the Prepaid revenue chain, at multiple points in the chain

•Prepaid CDRs are processed and information is aggregated and stored using multiple dimensions of analysis

•Reconciliation is performed at aggregated level using predefined dimensions are relevant and using complex business rules

•Alarms point to the problem, data is available for additionalanalysis

•Inter-system and pattern/historic behaviour validations are performed


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BASEOut-of-box Readers*


MSC

IN

SMSC

HLR

TAP in TAP > = 3.10

* Vendors’ readers may need confirmation due to the existence of different file version

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BASE – ANALYST WEB PORTAL

The Control Dashboard allows information and objectives to be shared across the multiple areas and will provide a single view of the overall Roaming Management Process.

Dashboard

Allows users to define or execute reports through a Web interface.

Reporting

The Revenue Assurance team should be able to browse and analyze loaded data

Data Browsing


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BASE Analyst Web Portal • The Analyst Web Portal joins in one place all the needed information

• The analyst just have to customize his workplace with the needed portlets

• Portal customization is done making the drag and drop of portlets from the menu

• Anytime, anywhere the analyst can remove and add portlets

• Different group of users can have access to different group of portlets and/or data.

Access Control

• Access Control to Dashboards according to User, Role, Organisation & Community membership

• Access Control to specific portlets based on Role membership

• Access Control to specific subsets of data based on Role

Dashboard & Reports• Dashboard presents executive information level of information

• Standard reports based on Revenue Assurance Industry Best Practices

• It’s the way to share data amongst the entire organization

• Monitoring and statistics

• Drag and drop layout

• Flexible drilling options

• Ability to have multiple, independent, BASE dashboards rendered on the same page


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d. GROWING WITH YOUR BUSINESS

How to extend the coverage?

CSPs can easily migrate their prepaid mobile configurations into RAID, WeDo Technologies’ leading Business Assurance Solution to extend the service coverage and benefit from additional pre-configured

assurance templates.


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A very successful project management track record with a strong focus on customer satisfaction

Why the Bamboo?Fastest growing, able to endure very harsh conditions, versatile, symbol of longevity and friendship and known for its use for treating infections and healing


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base: mobile prepaid template 12/24/2015 carlos duarte and nuno periquito

Documents

confidential information

comwedo technologies

wedo organizationwww

cape technologies

mobile prepaid template

portugal2010 revenues

largest mobile csps

shareholder structure