GOVERNMENTENGINEERING COLLEGE,BHAVNAGAR.

Sub. :- Communication Skills (2110001)

Adviser,-Dr. Chetan Trivedi

Presented by,•Name :- Andariya Drashti D.•Enrollment no. :- 160210116001•Branch :- IT, 1st sem.•Year :- 2016

• Topic :-

The importance of listening in communication is enormous.

People often focus on their speaking ability believing that good speaking equals good communication.

The ability to speak well is a necessary component to successful communication.The ability to listen is equaly as important.

There are some barriers for listening,which will effect the listening process.

Anything that creates a hitch/snag in the process of communication can be termed as a BARRIER.

Broadly, barriers are caused by a speaker, listener or the location.

INTRODUCTION

• FOLLOWING ARE THE MAJOR BARRIERS TO LISTENING

Ambiguity in the mind of the sender about the message.

Inability to convey the message as per the need and level of the receiver.

Inappropriate use of medium to convey the message. Lack of understanding about the cultural differences of

the listener. Lack of the interest or inattentiveness of the receiver. Listening with precoceived ideas or a prejudiced

mindset. Physical discomfort in terms of seating arrangements,

hunger, thirst or nature’s call. Noise e.g. Vehicles or murmur among the audience.

Barriers to effective listening :-

Physical BarriersSocio-Physiologycal BarriersNoiseLack of planningWrong/unclarified assumptionsLinguistic BarrierCultural BarriersEmotionsTime & DistanceEnvironmental Barriers

• Physiological Barriers Emotional states which are brought to the communications

or result from it can come between what is being said and effective listening and understanding.

For example:

1. Own Anxiety

2. Anger

3.Frustration – inability to put across ideas

• Physical Barriers The physical conditions of the listener can affect concentration and

restrict the amount of information taken on. For example :

1. Headache

2. Hearing impairment 3. Tiredness

5. Poor eyesight4. Discomfort, pain, illness

• Linguistic Barriers Linguistic barriers derive from the speaker and make it

difficult for them to be listened to. They can be summarized as follow:

1. Jargon or Specialist language

2. Monotonous voice3. Inappropriate tone

4. Hasitant manner

5. Badly organized material 6. Complex sentances7. Complex vocabulary

• Environmental Barriers The following, if encountered, can mae us switch off from what is being

said, to allow our minds to temporarily concentate on our surroundings :

1. The room too hot or too cold.

2. The lighting too bright or too dim.

3. Uncomfortable seating

4. Smells5. Infrastructure

6. Noise

THANK YOU