bar operatioon
TRANSCRIPT
DESINGED BY Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email: [email protected] , [email protected] linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com
THE BAR BUSINESS
• A Brief Introduction To Alcohol
• An Eye Towards The • Future
A Brief Introduction To Alcohol
• Alcohol- defined as a volatile, flammable, colorless liquid
• Basic Source: sugar--> carbohydrate
• Alcoholic Beverages: any beverage in potable form having 0.5% to 75.5% of C2H5OH(ethyl alcohol) by volume is known as alcoholic beverage
•Alcoholic Strength:OIML (European)
Sikes Scale(U.K. Old Scale)
American Scale
An Eye Towards The Future…
• Higher Consumption Allover the World
• Shift of Liquor Trends
• More licenses turnover
Types Of Ownership Of A Bar
• Sole Ownership
• Partnership
• Corporation
• Franchisee
Types Of Bars• Public or Front Bar• Lounge or Saloon Bars• Foyer Bars• Cocktail Bars• Club Bars• Night Club Bars• Dispense Bars• Wine Bars• Mini Bars• Bottle Shops• Types of Spirit Bars
PLANNING A BAR
• FRONT BAR:AreaLayoutPlumbing & PowerSafety & HygieneLocationRefrigerated CabinetsStorageFlooring
• SERVICE BAR:If Out of Public Sign:
no back workspace required
Working Space Between the service bar & the back wall line—at least 10 feet
Provision For Extra Space
Checklist For Setting Up a Bar• Target Clientele• Service To Be Offered• Overall Theme/Concept• Other Hotel Bars With Which to Compete• Projected Volume of Business• Size & Shape of Bar Arrangement• Activities in the Bar Area• Relationship of bar section with restaurants & other
service area• Décor, equipments, furniture & fittings should be
considered• Licensing Regulations & Budget Limit
Bar Clientele
• What are customers?
• What customers expect?
• What loses customers?
• Reading the customers
• New arrivals
• Regular Customers
• Overseas visitors
Designing The Bar Environment
• Atmosphere
• Layout
• Seating
• Working with local building, health, & fire department
Equipments In A Bar• Introduction• Major Equipments:The Beer Panel
Sinks The Post Mix The Refrigerator Ice machines Glassware Espresso Coffee Machine The Cash Register Blenders Spirit Dispensers Bar Utensils
• Checklist for Bar Equipment
Consumable Supplies
• What are the consumables in a bar?
• Checklist for consumable supplies
Glassware
• The Right Glass
• Types of Glasses: Beer Glasses Wine Glasses Champagne Glasses Sherry Glasses Cocktail Glasses
• Other Glasses Brandy glasses Liquor Glasses
Storing & Handling Glasses
• Care of Glasses– How?
• Washing Glasses
• Drying Glasses
• Chilling Glasses
• Polishing Glasses
Stock Control
• What is it?
• Why is it essential?
• Objectives of Stock Control
• Types of Inventory:• ABC Technique
• Perpetual Inventory
• Monthly Stock Taking
• Inventory Turnover
• Method of Stock Taking:• Bin Cards and Computers
• Bar Code System
Purchasing of Liquor
• Standard purchasing procedure
• Requirement of beverage
• Call Brands
• Pouring Brands
• Beverage Receiving & its objectives
Beverage Storing
• Introduction• Important Instructions in Storing• Serving Temperatures• Types of Storing
CellarsRefrigeration Systems--refrigerated cabinets, cool room
refrigeration, refrigerantsCooling SystemsChilled water systemsIce bank Systems
Bar Personnel
Job descriptionThe Bar tender as a sales personSelling TechniquesPointers for effective sellingGuidelines for bar attendantsConversations, telephone calls, accidents,
complaints
The Laws & The Bar Attendants
The Liquor Laws Underage drinkers Intoxicated persons Measures Smoking Glasses Sales of bottles Drip trays Refusal Service—Do’s & Don’ts The Standard Drink Rules of the house
Hygiene & Health Associated with Bars
• Personal Hygiene
• Other Rules for personal hygiene
• Equipment & Cross Contamination
• Aids—It’s spread & precaution
Operating Bulk Beverage Dispensing Systems
• The Beer Reticulation System: Tapping Kegs Party Kegs
• Setting Up The System: Procedure for Integrated spear kegs Replacing empty kegs Flushing the system– end of trading, cool roof,
& cold cellars
Entertainment
• Games
• T.V. & Videos
• Sound & Video System
• DJ Systems– Hiring & Working
• Lighting System
• Live Entertainment
OPERATIONS
• The Cash & Carry System
• Credit Cards
• Computer Systems
• Personal & Traveller’s Cheque
• Daily Operations
FOOD SERVICE
• Packaged Snacks
• Light Bites
• Catered Food
• The Raw Seafood
• The Baked & Grilled Items
BAR FRAUDS
• Definition
• Various kinds of frauds
• Prevention of fraudsDESINGED BY Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email: [email protected] , [email protected] linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com