banking& mobile banking

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    Recent trends in E-Banking and

    mobile Banking

    SATISH VERMA

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    MOBILE BANKING

    INTERNET BANKING

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    Mobile Banking

    The perfect balance of mobileconvenience and accountholder activated securityfeatures

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    Until now, you have had to depend upon banks to conductyour banking transactions and to keep your account secure.

    Now, with your cell phone, you can instantly conductbanking transactions and secure your own accounts.

    You receive instant text messages on any transactionactivity against your account, including your current account

    balance.

    Your available options on account notifications are

    Mobile Banking Features

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    The first step to security is

    awareness. It is nearlyimpossible to take effectiveaction if you dont know thatunauthorized activity has takenplace on your account until yourstatement has been received

    30+ days later.

    You can be notified whenever a

    card not present purchase has

    been made (typically an

    Internet, or phone

    purchase)

    Mobile Banking Features

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    when account

    balance has dropped

    below a pre-determined level you

    have established

    Mobile Banking Features

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    when adeposit ortransfer has

    been credited toyour account

    Mobile Banking Features

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    or you can choose toreceive a notificationwhenever any purchase

    is made on your cardaccount

    Mobile Banking Features

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    in addition to purchases,you will receive notification

    of any ATM withdrawals

    Mobile Banking Features

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    Or for the ultimate in security, you can

    instantly disable* (toggle off) your account

    with your cell phone, and you can as quickly

    turn it back on (toggle on) when you are readyto make a purchase...

    *No new purchases can be made when account is toggled off. Transfers

    to the account, deposits, auto-bill pay remain active.

    Mobile Banking Features

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    You can even benotified if there is anattempted use whileyour card is toggled off(disabled)!

    Mobile Banking Features

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    Account-to-Account transfers

    The account-to-account transfer feature enables you to useyour cell phone to instantly transfer money to other account

    holders, and to make purchases or payments.

    These transfers can be made by typing in either the recipientscell phone number or their card account number.

    You can receive an instant transfer of funds to your account bysimply providing the sender your cell phone number.

    Mobile Banking Features

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    Subordinate card issuance and controls

    A primary account holder can have subordinate cards issued in the name of

    the card user. Subordinate cards can be controlled by the primary, includinglimits of usage.

    The most common issuance of a subordinate account is for a minor child(13+). Parents may exercise controls over the card with instant notificationof usage.

    Subordinate cards provide corporate expense controls for field staff orproject personnel. These accounts can even be used to automate expensereporting.

    Now, with the Mobile Banking features, you can always know thebalance on the subordinate card, and be instantly notified of anyretail, Internet, or phone purchases, ATM withdrawals, and receiptof deposits and transfers.

    Mobile Banking Features

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    Mobile Banking blends our state-of-the art secured

    banking and payment technologies with mobile phones.

    Now you are in control,and it wont cost you a penny!*

    Which features would

    you like today?

    Mobile Banking Features

    * Text message carrier fees may apply

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    E-BANKINGCombination of the two term

    Electronic technology &

    Banking.

    Process by which a customer performs bankingtransactions electronically

    E-Banking denotes the provision of banking and related

    services through extensive use of information

    technology.

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    CHANNELS IN E-BANKING

    AUTOMATED TELLER MACHINE (ATM)

    TELE-BANKING OR PHONE BANKING

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    What is E-banking? :

    What is E-banking?

    The provision of banking service throughelectronic channels and the customer canaccess the data without time andgeographical limitation.

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    Different services provided under e-banking :

    ONLINE BILL PAYMENT

    SHOPPING

    TICKET BOOKING

    PRE PAID MOBILE RECHARGE

    PERSONAL HOME PAGEINVESTMENT SERVICES

    ONLINE APPLICATIONS

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    Advantages of E-banking :

    Benefits for Banks :

    Benefits for Banks Larger customercoverage Reducing the costs of operationsPromoting their services and products

    internationally Increasing the customersatisfaction and providing a personalizedrelationship with customers

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    Benefits for Small to MediumBusinesses :

    Benefits for Small to Medium Businesses Torun its operations more effectively Lower

    cost than traditional financial managementmechanisms

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    Benefits for Customers :

    Benefits for Customers Communicationcommunicate easily Environmental

    Abolishing the uses of paper Others -Offering one-stop-shop

    Benefits for Customers :

    Benefits for Customers Convenience 24hours a day, seven days a week Cost

    Reducing transfer fees Speed Fastercirculation of assets Competitiveness -Fostering competition in financial market

    solutions

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    Disadvantages OF E-banking

    Disadvantages OF E-banking A need for

    customer skill to deal with computers andbrowsers. E.g. Elderly, Housewives Inconvenient Site change it will make the

    customer have some confusion or delay.Security Risk

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    Security Risk :

    Security Risk Increasing number offraudulent bank websites Fake emailspurporting to be sent from banks Use of

    Trojan Horse programs to capture user IDsand passwords

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    Fraudulent Bank Websites :

    Fraudulent Bank Websites A suspicious bankwebsite:www.sbionline.com Original bankwebsitewww.onlinesbi.com These website are

    believed to aim to trick persons into disclosingtheir sensitive personal information

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    Fake e-mails :

    Fake e-mails Email send fromFraudulentbank Verify the personal information Guide

    customerenter the fraud link Disclosing theirATM card numbers and their passwords

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    Viruses and Worms-Trojan HorseProgram :

    Viruses and Worms-Trojan Horse ProgramWhen we open some suspiciouswebsites or

    email Trojan Horse Programwill install ourcomputer secretly Hidden in the computerWhen you access bank websites Captureour account andthe password

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    Precautions-Persecutions For Bank: Should provide specific

    guidance to their customersFor Customers : Should not disclose their customer

    IDs (e.g., account numbers) or passwords to anyoneelse. Periodically change their passwords Shouldpromptly log out from the service Should regularlycheck their account balances and statements toidentify unusual transactions.

    Do not access Corporate Cyber banking through publicterminals. To safeguard your computer from any otherhacker attack, install anti-virus and anti-spywaresoftware on your computer and update it regularly.

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    THANK YOU