bank catering assistant - jd (1)

8/12/2019 Bank Catering Assistant - JD (1)

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Greenwich & Bexley Community Hospice

Job Description

Job Title:

Bank Catering Assistant

Establishment Greenwich & Bexley Community Hospice 185 Bostall Hill Abbey Wood London !"# $GB

Accountable to Head Che%Responsible to Head Che%Budgetary Responsibility one

ain responsibilities'o assist the Che% in the pro(ision o% caterin) %or patients relati(es sta%% and(olunteers*'o pro(ide a sa%e and hi)h standard o% cleanliness in the caterin) areas'o comply with all Hospice +olicies and +rocedures

!ob "imensions

'o response to the caterin) needs o% patients and their %amilies as well assta%% (olunteers and (isitor ensurin) hi)h standards o% caterin) and hy)ieneare met*

'he +ost holder is re,uired to underta-en any caterin) duties re,uiredunder the direction o% the che% this includes the use o% some e,uipment sucha coo-er.dishwasher.-ni(es*

/urin) the course o% the post holders duties he.she will ha(e contact withmembers o% sta%% patients %amilies (olunteers and (isitors*

'he ma0ority o% time will be spent wor-in) in the -itchen and clinical areas*

"uties#

aintain a)reed standards o% ,uality o% %ood supplied %or patients (isitorssta%% and (olunteers as well as internal and external e(ents attendees*

aintain hi)h standards o% hy)iene and cleanliness in the -itchen ca%2and dinin) room*

Be responsible %or the proper use o% all e,uipment and ensure compliancewith all procedures*

Liaise with clinical sta%% patients and relati(es to )ain in%ormal %eedbac- onthe ,uality o% %ood*


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Attend patients in the clinical area explainin) the menu and assistin) withmenu selection as re,uested by the Head Che%*

Assist in the preparation o% meals and snac-s %or patients relati(es and sta%%.(olunteers at the appropriate times throu)hout the day to include the

independent preparation and pro(ision o% patient suppers accordin) to themenu or o%%erin) alternati(es where this is not appropriate*

3eport all brea-downs and repairs o% caterin) e,uipment to the HeadChe%*

3eport and document all accidents to your line mana)er usin) theappropriate %orms

aintain own record o% holiday lea(e and sic-ness and ensure appropriate

certi%icates %or sic-ness are passed to the Head Che%*

Assist in the preparation and deli(ery o% hot and cold drin-s %or patientsincludin) collection o% water 0u)s and )lasses %rom the patient rooms andsupply %resh iced water as re,uired*

!upport induction o% new sta%% and (olunteers in(ol(ed in %ood handlin)to ensure they comply with %ood hy)iene and are able to carry out simplecaterin) tas-s*

Clean the -itchen areas includin) disposal o% waste sweepin) and

moppin) o% all %loors cleanin) sin-s and all sur%aces* "nsure e,uipment isle%t clean and sa%ely stored a%ter use*

4se the cleanin) e,uipment and materials in accordance with therele(ant Heath & !a%ety re)ulations includin) C!HH 6control o% substancesha7ardous to health*

Communicate sensiti(ely with ser(ice users carers and %amilies*

Comply with %ood hy)iene in%ection control and Health & !a%ety rules*

bser(e con%identiality and patient di)nity at all times*

'he post holder is re,uired to wear protecti(e clothin) supplied by thehospice includin) %ootwear*

'he post holder is expected to underta-e any rele(ant trainin)identi%ied by the Head Che%*

'he post holder is expected to promote the hospice at all times*

'he post holder may be exposed to con(ersations re)ardin) sensiti(ematters*


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'he post holder will ensure -nowled)e o% health and sa%ety andin%ection control and report any concerns or lac- o% -nowled)e to the HeadChe%*

'he +ost holder will ensure that barrier nursin) procedures are%ollowed when enterin) clinical areas*

'he post holder will wor- in a patient.client en(ironment and ha(econtact with them and relati(es on a daily basis ensurin) appropriatesensiti(e communication*

!ob "escription $ General %tatements

urther 'n(ormation

'he post holder must at all times respect con%identiality and in particular the

con%identiality o% personal data stored in line with the re,uirements o% the /ata+rotection Act*

'he post holder is expected to acti(ely promote and implement the Hospice e,ual

opportunities policies and procedures

'he post holder must be aware o% indi(idual responsibilities under the Health and

!a%ety at Wor- Act 19:; and to ta-e reasonable care o% their own health and sa%etyand that o% others who may be a%%ected by their acts or omissions*


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)erson %peci(ication

"ssential Criteria /esirable Criteria

*ducation and+uali(ications

Hy)iene Certi%icateGeneral )ood le(el o% literacy andnumeracy

*xperience "xperience o% caterin) "xperience o% pro(idin)caterin) within a health.social care settin)

%kills, -nowledgeand abilities

A basic understandin) o% health and sa%etyprocedures and how they a%%ect people inthe wor-place*

A basic understandin) o% nutrition*Able to plan own wor-load in order toprepare snac-s at set times*Communication s-ills*Able to wor- as part o% a team*An understandin) o% the ser(ices wepro(ide at the Hospice*

Aptitude,)ersonalCharacteristics

Wor-s well under pressureA %lexible approach to wor- includin) anability to wor- wee-ends and e(enin)s*Honest and trustworthy+olite and sensiti(e to people who may bedistressed*

bank catering assistant - jd (1)

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