CHRIS BRUNSONSr. Director, Talent Management, Org. Design, Performance & AssessmentsThe Hershey Company

Sr. Director, Global Compensation

Director, Exec. Comp. & HR Strategy

Director, HR

Juris Doctorate BBA - Accounting

WHO AM I?

OUR CHALLENGE:How do we ensure that we have the highest quality leadership in each critical position within our company?

FIRST QUESTIONS TO ANSWER?

What is high quality leadership? And how do we measure it?

DESIGN THINKING PROCESS

Check out Stanford’s Design School for great resources!

THINK OUTSIDE IN

FOCUS ON CUSTOMERS

OUR PROCESS:

OUR RESULTS: We found that we have

work to do to build accurate measures of leadership.

We found that we are not as strong in key abilities as we thought, even in our best leaders

Design Thinking is a powerful tool to drive innovation and blow through roadblocks

Successors

25. My manager keeps me informed about company matters

19. My manager cares about me as a person

31. My manager supports my skill and career development

26. My manager regularly discusses progress towards strategic goals

20. My manager gives me regular feedback on my performance

Executive 1 4.8 4.7 4.6 4.2 4.1

Executive 2 4.3 4.6 4.4 4.2 4.1

Executive 3 4.3 4.1 4.2 4.5 4.0

Executive 4 4.4 4.3 4.1 4.1 3.8

Executive 5 4.1 4.1 4.3 4.1 4.1

Executive 6 4.0 4.4 4.3 3.8 3.9

Executive 7 4.0 4.0 3.9 3.8 4.0

Executive 8 4.0 4.1 4.1 3.7 3.7

Executive 9 3.9 3.7 3.6 4.1 3.7

Executive 10 3.7 3.9 3.7 3.6 4.1

Executive 11 4.0 3.8 3.1 3.4 3.5

Executive 12 3.6 3.5 3.2 3.6 3.3

Executive 13 4.0 3.4 3.3 3.3 2.9

Executive 14 3.0 3.2 3.5 3.5 3.5

Executive 15 3.3 3.5 3.5 2.5 2.5Average 4.0 4.0 3.9 3.8 3.7