balaji wafers

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INDUSTRIAL VISIT REPORT OF BALAJI WAFERS PRIVATE LIMITED Report Prepared & Presented by GHETIA SOHIL M. F.Y.B.B.A. Guided By :- Prof.:- S. Paramshivanma Prof.:- Om Terraiya Name & Address of Institute Shree Gyanyagna College of Science & Management “YOGIDHAM”, Kalawad Road, Rajkot – 360005. Academic Year

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Page 1: BALAJI WAFERS

INDUSTRIAL VISIT REPORT

OF

BALAJI WAFERS PRIVATE LIMITED

Report Prepared & Presented by

GHETIA SOHIL M.

F.Y.B.B.A.

Guided By :-

Prof.:- S. ParamshivanmaProf.:- Om Terraiya

Name & Address of Institute

Shree Gyanyagna College of Science & Management“YOGIDHAM”,Kalawad Road,

Rajkot – 360005.

Academic Year

2005-2006

Page 2: BALAJI WAFERS

PREFACE

It has been strongly observe that theoretical knowledge alone

cannot succeed. Rather its practical use is of immense significance

for the survival of human beings. Let it has been well aspect that

small/medium scale industries play an indispensable role in

stimulating economic problems. Small-scale industries have huge

employment potential. NIP – 1991 was a watershed year for India

which witness rapid transformation in the industrial development of

India.

In view of significant role played by industries in the economic

growth, Saurashtra University has incorporated industrial visit in

B.B.A. course which provide an excellent opportunity to the students

to understand felt-need of an industrial establishment.

Industrial training helps a student to increase his or her

knowledge and skills about managing a business or industry

effectively and efficiently. Hence, a project report has to prepared

which in hence the skill of a student.

Page 3: BALAJI WAFERS

ACKNOWLEDGEMENT

The progress of human being in every field is because they pass

on their heritage from one generation to another. Generation dies but

their knowledge is passed on to next. Witch after confirming the old

facts & adding its own experience in turn passes all these to next

generation.

I would like to express my deep sense of gratitude towards few

people who have supported & helped me to be whatever I am & to

achieve whatever I have.

First of all I want to acknowledge the key persons behind this

effort Prof. S. Paramshivanma and Prof. Om Terraiya. They have been

guiding, encouraging & motivation me through out the project. They

have quenched my thirst of knowledge.

I am highly obligate to my college and Saurashtra University for

sending me to do my project report.

More aver I would like to mention my sense of respect &

thanking gesture for Mr. Chandubhai Virani, the Managing Director of

the Balaji Wafers Private Limited for allowing me to do my project

report.

Finally yet importantly, the help & support of my friends and

colleagues have made this venture successful. Therefore, I would like

to thank them all from care of my heart.

Page 4: BALAJI WAFERS

- Sohil M. Ghetia

DECLARATION

I, undersigned, Ghetia Sohil M. the student of F.Y.B.B.A.,

Gyanyagna College of Science & Management, Here by declared that

this Project Report is my own work and it has been carried out under

the guidance of Prof. S. Paramshivanma & Prof. Om Terraiya. This

report has not been submitted to any other University for

examination.

Place :-

Date :- Signature

Page 5: BALAJI WAFERS

Shree Gyanyagna College Of Science &

Management

CERTIFICATE

This is certify that Ghetia Sohil M. the student of F.Y.B.B.A. has

successfully carried out this Project Report under guidance of Prof. S.

Paramshivanma & Prof. Om Terraiya.

Prof. S. Pramshivanma Prof. Om Terraiya

Page 6: BALAJI WAFERS

INDEX

1. Introduction

2. General Information

3. Production Department

4. Financial Department

5. Personnel Department

6. Marketing Department

7. Future Plan

8. Special Achievement

9. Suggestion

10. Conclusion

Page 7: BALAJI WAFERS
Page 8: BALAJI WAFERS

1. Introduction

As we are quite familiar with fact that industrial visit is must for

students of F.Y.B.B.A.. It was our first visit. Our professor Mr. Om Terraiya

has arranged a visit at Balaji Wafers Pvt. Ltd., which is one of the biggest

potato wafer producer in Gujarat.

We are visited “Balaji Wafers Private Limited” at Rajkot. Then after

we are started to draw the location chart then we are collected so many

information as per our need.

Name of the Unit :- BALAJI WAFERS PRIVATE LIMITED.

Full Address :- Balaji Wafers Private Limited,

Vajdi [Vad],

Kalawad Road,

Tal. : Lodhika.

Rajkot – 360003.

Registered Office :- Balaji Wafers Pvt. Ltd.

Vajdi [Vad],

Kalawad Road,

Tal. : Lodhika,

Rajkot – 360003.

Bankers :- State Bank of India.

Corporation Bank.

Phone No. :- 91-0281-2783755/56/89/90/91/92.

Fax :- 91-0281-2783747.

Website :- www.balaji.net

E-mail :- [email protected]

Form of Organization :- Private Limited Company.

Page 9: BALAJI WAFERS

2. General Information

Index :-

i. History of the Company

ii. Form of Organization & Size

iii. Organization Structure & Chart

iv. Location

2. General Information

[i] History of The Company :-

Page 10: BALAJI WAFERS

The member of Virani family started the Journey of Balaji Group in a

very very tiny size in the year 1976. Born to a farming family in the

nondescript Dhundhoraj village in Jamnagar district, Virani brothers first

tried their hands in diamond and agriculture kits business in the mid –

1970’s with a very small capital of Rs. 20000/- which their father Popatbhai

gave them for investment. But the effort ended in disaster. Chandubhai

and his brother Bhikhubhai next took up jobs in Rajkot’s Astron Cinema

selling refreshments earning Rs. 100/- and Rs. 155/- per month

respectively. Later when the cinema owner Govindbhai handed over the

canteen to them on contract basis in the year 1976. Chandubhai

introduced Sandwitches with a little help from the women of his household

who supplied him with exotic homemade masala. The Sandwitches soon

went on to prove an instant hit in the Saurashtra region. That’s when Balaji

was born.

According to Chandubhai the huge demand existed at that time could

not be met out of the limited supply from Saurashtra and this motivated

the brothers to fill up the supply gap. Therefore, the semiautomatic plant

was established with production capacity of 400 Kg. per hour. Finally, a

fully automatic plant with production capacity of 1200 Kg. per hour, the

over first in Gujarat was established to after excellent food production to

food lovers of Gujarat. The tremendous entrepreneurship of these brothers

in an excellent illustration of dynamism in business.

Today the Balaji Snack foods business give MNC’s a bite for their

money and Balaji Wafers has emerged more than a munch for Pepsi’s Frito-

Lay, with almost 70% of the State’s wafers market in its pocket which

indeed is not a mean achievement in any scale.

Page 11: BALAJI WAFERS

[ii] Form of Organization & Size :-

{A} Form of Organization :-

Every business has a different form of organization that is mainly

depending on investment and registration of that particular company.

There are four types of organization that are as under:

1. Sole-Proprietorship

2. Partnership

3. Public Company

4. Private Company

5. Co-Operative Society

Here, Balaji Wafers Pvt. Ltd. is private company and follows each and

every rules & regulations of the Companies Act. 1956.

{B} Form of Size :-

From the financial point of view mostly three types of company exists

in India. They are as under :

1. Small Scale Size2. Medium Scale Size3. Large Scale Size

1. All industrial units whose Capital investment on plant and

machinery is up to Rs. 3 crores of rupees are known as small-scale

industries.

2. All the industrial units with the Capital investment of more than Rs.

3 crores and up to about Rs. 100 Crores are classified as medium-

scale industries.

3. Where the Capital requirement to start an industrial unit is

enormous and where labour laws are applicable, it is known as

large-scale industries.

In case of Balaji Wafers Pvt. Ltd., it is a medium-scale industry because

its initial investment is started with Rs. 30 Crores.

Page 12: BALAJI WAFERS

[iii] Organization Structure & Chart :-

The organization is establishing of effective authority relationship

among selected works, persons and work places in order for the group to

work together efficiently. Organization is a basic activity of any business

firm.

The best definition of organization of “The process of combining the

work which individual or group have to perform with facilities necessary for

its executions that the duties so performed proved the best channel for its

efficient, systematic, positive and coordinated application of available

resources.

Organization structure is the established pattern of relationship

among components of the organization. The prescribes relationship among

various position and activity. So, let’s think about Balaji Wafers Pvt. Ltd.,

we can say it is the good company, which has an excellent organization

structure.

Page 13: BALAJI WAFERS

BALAJI WAFERS PRIVATE LIMITED

⇩CHAIRMAN

[Mr. Bhikhubhai Virani]

⇩MANAGING DIRECTOR[Mr. Chandubhai Virani]

⇩GENERAL MANAGER[Mr. Hiteshbhai Virani]

⇩ ⇩ ⇩ ⇩ ⇩ Production Personnel Financial Marketing Manager Manager Manager Manager(Raghuvirsingh Parmar)(Hitesh Virani) (Suresh Sakhiya) (Nayan Tank)

⇩ ⇩ ⇩ ⇩ Assistant Assistant Assistant Super Manager Manager Manager Stockiest

⇩ ⇩ ⇩ ⇩ Supervisor Workers Accountant Dealer &

Retailers

⇩ ⇩ ⇩ Workers Clerk Customers

Page 14: BALAJI WAFERS

[iv] Location :-

Location of industry is the main factor, which directly concern with the

success and failure of any company. It plays a vital role in the

development of the any company. Every entrepreneur of a business unit

must give full consideration to suitable location of his enterprise because

location factors are crucial for profit maximization. An entrepreneur has to

choose such type of location, which minimizes the lost of production as well

as distribution to a considerable extent.

Balaji Wafers Pvt. Ltd. is situated at Vajdi, Kalawad Road in Rajkot city

of Gujarat. The old factory is situated in Aji GIDC area. It is covered in the

total area of 25000 to 30000 sq. meters. Due to the location of the

company egging many advantages. The major factors are affecting “Balaji

Wafers Pvt. Ltd.” are as follow:

1. Availabilities of Raw materials

2. Cheap Labour

3. Quick Transportation

4. Electricity Supply

5. Nearness to Market

6. Suitable Climate

Let is Study in detail.

1. Availabilities of Raw materials :-

“Balaji Wafers” one of the topmost potato wafers producing in

Gujarat. They are producing more than thirteen items for these they

require raw materials in big quantity. Raw materials are used by

“Balaji Wafers Pvt. Ltd.” as follow :

Potato, Banana, Magdal, Chanadal, Besan powder, Black paper,

Edible Oil etc. The company gets all these raw materials easily.

2. Cheap Labour :-

Page 15: BALAJI WAFERS

Labour are the main element of production. If the labors are

efficient then production would be of better quality and quantity most

of the industries are getting local. As this place is totally industrial

estate and this is the main reason the company getting the best

skilled labors. The company is having 75 to 100 percent of female

workers.

3. Quick Transportation :-

As the area is covered by other industries which are situated on

highways that is far from city and because of that there is no problem

of transportation. The company is also having its own transportation

named Kataria Transportation, which is owned by them and helpful in

delivering the products.

4. Electricity Supply :-

Due to the area is having so many types of industries the

government is ready to provides 24 hour electric power. It will be

highly beneficial for company that it can carry their activities without

any types of hurdles.

5. Nearness to Markets :-

The vital part for industry is it’s market. So therefore unit must

be at that point from where company can easily supply good to sale

agents or distributors or retailers. In this case “Balaji Wafers” has an

advantages because it has it’s market only in Gujarat state.

6. Suitable Climate :-

As Rajkot is situated in middle of Gujarat, the main city of

Saurashtra, which is having best climate around the whole year also

favourable to the products which are produced by the company.

Page 16: BALAJI WAFERS

Due to these above quoted advantages of the company is able

to produce the product at a reasonable cost. This is one of the reason

for the great demand of product.

Page 17: BALAJI WAFERS

3. Production Department

Index :-

i. Introduction

ii. The Production Process of Potato Wafers

iii. The Production Process of Banana Wafers

iv. Product List

v. Plant Machinery

vi. Price List

Page 18: BALAJI WAFERS

3. Production Department

[i] Introduction :-

Production is the process where raw material are converted into

finished goods. All the process is differ to each product.

Production means creation of utilities and covers all the activities of

procurement, allocation and utilization of resource such as energy material

etc.

Page 19: BALAJI WAFERS

[ii] The Production Process of the Potato Wafers :-

a. First raw material i.e. potato goes in.

b. In fit Conveyer belt are washed.

c. Then through vertical elevator it goes to the inspection belt.

d. And those poor qualities are sort out by the workers.

e. Then it goes to paced and is paced off.

f. After pacing potatoes are chapped off buy a potato sticker

g. Potato chips are then washed by hot waters so that portion of

sugar decreases.

h. Than chips are sent for frying where they are fried at equal

temperature, which is controlled by computers.

i. In case of masala wafers spices are spread.

Page 20: BALAJI WAFERS

[iii] The Production Process of the Banana Wafers :-

a. First raw material i.e. Banana goes in.

b. In fit conveyer belt and are washed.

c. Then through vertical elevator it goes to the inspection belt.

d. And those poor quality are sort out by the workers.

e. Then it goes to paced and are paced off.

f. After pacing Banana are chapped off buy a banana sticker.

g. Banana chips are then washed by hot water so that portion of

sugar decreases.

h. Then chips are sent for frying where they are fried at equal

temperature, which is controlled by computer.

i. In case of masala wafers spices are spread.

Page 21: BALAJI WAFERS

[iv] Product List :-

“BALAJI WAFERS PVT. LTD.” is making around thirteen products.

1. Potato Wafers

2. Potato Masala Wafers

3. Banana Wafers

4. Banana Masala Wafers

5. Farali Chevado

6. Ratlami Sev

7. Sing Bhajia

8. Magdal

9. Chanadal

10. Vatana

11. Sadi Sing

12. Masala Sing

13. Tikha Mitha Mix

14. Chattaka Pattaka

15. Chatpata Masala

16. Namkeen

17. Gathiya

Page 22: BALAJI WAFERS

[v] Plant Machinery :-

“Balaji Wafers Pvt. Ltd.” is used imported machinery. They are as follows :

1. Infeed Elevator

2. Grator

3. Destoner

4. Peeler

5. Roller Inspection

6. Buffer Elevator

7. Vertical Elevator

8. Potatoes Distributing Machinery

9. Slicer

10. Blancher

11. Shaker

12. High Speed Belt

13. Fryer

14. Dry Tank

15. Defating Shaker

16. Inspection Counter Checking Machinery

17. Spice Drum

18. Spice Feeder

Page 23: BALAJI WAFERS

[vi] Price List :-

Sr.No

Name of Product WeightType ofPacking

No. ofPackets

WholesalePrice

RetailPrice

1. Potato Wafers Simple & Masala 30 gm. Cartoon 48 4.25 5.00

2. Potato Wafers Simple & Masala 40 gm. Cartoon 42 5.50 7.00

3. Potato Wafers Simple & Masala 75 gm. Cartoon 24 8.50 10.00

4. Potato Wafers Simple & Masala 180 gm. Cartoon 10 17.00 20.00

5. Banana Wafers Masala 40 gm. Bunch 20 4.25 5.00

6. Banana Wafers Black Masala 80 gm. Bunch 10 8.50 10.00

7. Farali Chevado 40 gm. Bunch 20 4.00 5.00

8. Farali Chevado 90 gm. Bunch 20 7.00 8.00

9. Farali Chevado 200 gm. Bunch 5 12.00 15.00

10. Farali Chevado 1 kg. Packet 1 60.00 70.00

11. Farali Chevado 2.5 kg. Packet 1 150.00 160.00

12. Chanadal, Vatana, Magdal 15 Pouch

Bunch 30 0.80 1.00

13. Sing Bhajiya, Ratlami Sev 15 Pouch

Bunch 30 1.60 2.00

14. Chanadal, Vatana 40 Pouch

Bunch 20 2.40 3.00

15. Magdal 40 gm. Bunch 20 3.30 4.00

16. Aloo Sev 40 gm. Bunch 20 4.00 5.00

17.Shing Bhajiya, Ratlami Sev, Aloo Sev, Tikha Mitha Mix, Khatta Mittha Mix

45 gm. Bunch 20 4.00 5.00

18. Gathiya 60 gm. Bunch 20 4.00 5.00

19. Chanadal, Vatana, Tikha Mitha Sev 60 gm. Bunch 10 5.60 7.00

20. Magdal, Sing Bhujiya, Ratlami Sev, Aloo Sev, Khatta Mittha Mix

100 gm. Bunch 10 6.70 8.00

21. Gathiya 150 gm. Bunch 5 8.40 10.00

22. Magdal 200 gm. Bunch 5 12.00 14.00

23. Chanadal, Vatana 200 gm. Bunch 5 10.00 12.00

24. Aloo Sev 180 gm. Bunch 5 12.60 15.00

25. Shing Bhujiya, Ratlami Sev, Khatta Mittha Mix

200 gm. Bunch 5 12.60 15.00

26. Chanadal, Vatana 1 kg. Packet 1 45.00 50.00

27. Magdal 1 kg. Packet 1 57.00 60.00

28. Masala Shing 40 gm. Bunch 20 2.60 3.00

29. Masala Shing 100 gm. Bunch 10 5.80 7.00

Page 24: BALAJI WAFERS

4. Financial Department

Index :-

i. Introduction

ii. Financial Planning

iii. Capitalization

iv. Source of Finance

v. Management of Working Capital

vi. Channel of Distribution

Page 25: BALAJI WAFERS

4. Financial Department

[i] Introduction :-

One of the most important function of the top management is to rise

finance at a right time and in a right quantity and also to use it most

effectively.

Finance is in the center of the world because behind all economic

activities the purpose of making profit. Every company depends on

production and marketing but these two activities are depending on

finance.

Finance is a LIFELINE of business. Finance is needed for every activity

to be performed.

“The term FINANCE can be defined as the management of the flow of

money through an organization whether it would be a corporation, school,

bank or government agency.”

- JOHN J. HAMPTON

Finance department provides “Bass” for the company. No company

can run without sufficient finance. Finance is the essence of any business,

it is known as “Life Blood of Business”.

Organization Chart of Finance Department

Senior Accountant

⇩Assistant Accountant

⇩Other Staff

Page 26: BALAJI WAFERS

[ii] Financial Planning :-

Financial planning means deciding in advance, the financial activities

to carried on to achieve the basic goal of the company. Financial planning

is top make sure that adequate funds are raised at the minimum cost and

that used widely.

A firm should be managing efficiently. This implies that the firm

should be able to achieve its objective by minimizing the use of resources.

Thus managing implies co-ordination and control of the efforts the firm for

achieving the organization objective.

“Financial planning pertains only to the function of finance and

includes the determination of the firm’s financial objectives financial

policies and financial procedure.”

The initial financial planning is prepared keeping in view the following

items of expenditure viz cost of fixed assets, amount of working capital,

promotional expenses, primary expenses, underwriting commission, cost of

patents, goodwill and many others etc. amount proceeded for contingency.

Page 27: BALAJI WAFERS

[iii] Capitalization :-

The evaluation of the company is known as capitalization. The word

“CAPITALIZATION” can be defined as sum total of all kind of long-term

securities at their for values.

Capitalization of a co-operation compared the ownership capital

represented by long-term undebtness. It may also mean the total

accounting value of the capital stock surplus in whatever forms it may

appear and refunded long-term debt.

1. Ownership Capital :-

The value of shares of different classes. “Balaji Wafers Pvt. Ltd.”

issued only equity share and their total amount of share capital is

52,38,000.

2. Borrowed Capital :-

The values of hands and debenture “Balaji Wafers Pvt. Ltd.” not

issued bar’s and debenture.

3. Surpluses :-

The value of surpluses i.e. accumulated profit. Reserves and

surpluses of Balaji Wafers Pvt. Ltd. is Rs. 1,96,87,349.

In Balaji Wafers Pvt. Ltd. has a fair capitalization and it has maintains

all the financial matters in proper way so that in future there is no problem

for doing activities in smoother way.

Page 28: BALAJI WAFERS

[iv] Sources of Finance :-

It is noted that the sources of finance should be less risky and we

should get maximum benefit at low cost. Financial resources are classified

as follows:

➪ Long Term Sources :-

Equity shares capital, Debentures, Long term loan etc.

➪ Short Term Sources :-

Advances from Commercial Banks, Public Deposits, Trade Credit etc.

In Balaji Wafers Pvt. Ltd. also follows each and every steps which are

in Companies Act. 1956 and also taken loans from reputed commercial

banks like ICICI, IDBI, IFCI, UTI. So we can say that every firm is in need of

funds for doing their activities.

Page 29: BALAJI WAFERS

[v] Management of Working Capital :-

Working capital indicates circular flow of cash i.e. a sort of a revolving

fund starting with cash used to pay for the raw materials, labours and

operating expenses and when finished products are ready for sale, the cash

is recovered through sale of these goods on cash or a on credit. Thus, we

have a circular cash flow from cash to inventories top receivables and back

to cash.

Generally, the term working capital refers to that part of capital which

is not tied up in fixed assets but is used to meet the day to day

requirement of business. It is invested in current assets like cash, stock,

bills receivable, debtors etc.

There are two concepts of working capital.

➪ Net Working Capital :-

It represents the excess of the total current assets over total current

liabilities. It is quantitative ness concept indicating the soundness of

current financial position.

➪ Gross Working Capital :-

It is equal to the sum of current assets only and it may represent both

owned capital as well as loan capital.

The concept of gross capital; is financial concept whereas that of net

concept is an accounting.

In “Balaji Wafers Pvt. Ltd.”, as the problems of working capital is

solved by the manager and handled it all by perfection.

Page 30: BALAJI WAFERS

[vi] Channel of Distribution :-

Distribution means the distribution of goods. The channel of

distribution of Balaji is no complies. So customer did not wait for the

products.

“A channel of distribution for a product is the route take the title of

the goods as they move from producer to the ultimate customer of

industrial user.”

The channel of distribution of Balaji Wafers Pvt. Ltd., is as follows :

BALAJI WAFERS PRIVATE LIMITED

⇩Carried & Forwarding

⇩Super Stockiest

⇩Dealers

⇩Retailers

⇩Consumers

Page 31: BALAJI WAFERS

5. Personnel Department

Index :-

i. Introduction

ii. Recruitment & Selection

iii. Job Description

iv. Training & Development

v. Wages & Salary Administration

vi. Extra Facilities

vii. Personal Record

Page 32: BALAJI WAFERS

5. Personnel Department

[i] Introduction :-

Human capital is the greatest assets of a business enterprise.

Personnel department is mainly concerned with human being within the

organization. The main aim of personnel department is to keep smooth

relationship between the employers and employees in the organization.

The management of human resources is very complicated and a

challenging task for those who are entrusted with the responsibility of

human.

The personnel department of Balaji Wafers Pvt. Ltd., is efficient one.

There is the good environment in the company and all are working as the

family members of the same house the personnel officer is experienced

person in the field of various function.

Thus it can be said that the success of the unit mainly depends on the

personnel functioning of the organization.

Page 33: BALAJI WAFERS

[ii] Recruitment & Selection :-

1. Recruitment :-

Recruitment is defined as “It is the process to discover the source of

manpower to meet requirements to the supplying schedule and to employ

effective measure for attracting that manpower in adequate number to

facilitate effective selection of an effective efficient worker.”

There are mainly two sources of recruitment.

1. Internal Sources

2. External Sources

Internal sources means to select the required person from the

company itself. While external sources means to recruit the person from

the outside the organization through advertisement, employees agencies,

other professionals. The Balaji Wafers Pvt. Ltd. is mostly worked on

external sources. But they also sometimes use the internal sources. They

adopted following policy:

1. Minimum Qualification :-

For Staff Selection = Graduation

For Production Staff = Graduation, I.T.I.

For Operation = S.S.C., I.T.I.etc.

2. Age Limit :-

Minimum Age limit is 21 years and maximum is 58 years as per

government rule.

3. Type of Labour :-

Skilled

Experienced

Contractors

Administrative Officers

Page 34: BALAJI WAFERS
Page 35: BALAJI WAFERS

2. Selection :-

Selection is the process of the choosing the right person right job,

which is from, recruited ones.

Following are the selection policy which is used by the Balaji Wafers

Pvt. Ltd.

Application Blank

Interviews

Psychological Test

Reference Checking

Final Selection

Induction

After going through all the above quoted steps the company get the

best person for the required job.

Page 36: BALAJI WAFERS

[iii] Job Description :-

Job descriptions a systematic record of documents, which has

information regarding about job analysis. It includes organization position,

functional information relation with the one job to another, responsibilities,

job activities etc. it is essential to guide the employees or worker in getting

him a clear picture of the job.

They are as follows, which is set up by the personnel, manage of the

company :

Job Title and Position :-

Formulation, recommendation and interpretation of all manpower,

management policies.

Guiding the recruitment, selection and placement of personnel

and participating in the selection of the higher cadre staff.

Advises an officer on complicated matter such as merit, rating,

promotion, transfer etc.

Performance appraisals of the officers.

Checking their salaries and wages are paid according to

government rules.

Maintain of discipline.

Page 37: BALAJI WAFERS

[iv] Training & Development :-

Training is process of learning as sequence of programmed behaviour.

Training increases the knowledge and skill of employees. It attempt to

improve employee’s performance on the current job or prepare then for an

intended job. Training programmed is a systematic programmed which

designed tons, insight theories, experience of opportunities. This company

uses method of training like the following:

On The Job :-

In this training method they give job instruction, job rotation,

coaching, appreciation, versatile and organization training etc.

We can say it is the best way to give the training to the personnel by

the company.

Off The Job :-

Off the job training considers lectures, conference, case studies, rule

playing, audio-visual and discussion etc.

In “Balaji Wafers Pvt. Ltd.” employees and office staff are also getting

benefits of training.

In “Balaji Wafers Pvt. Ltd. “ workers training is given mostly on the job

so that not only employee but also management came to under the

problem and can take corrective action to avoid it.

Page 38: BALAJI WAFERS

[v] Wages and Salary Administration :-

Wages and Salary is generally refers to the reward given to

employees for their work. The worker and employees expect a reward in a

monthly from the organization for which he is working. This amount is

called as salary of wages. The salary is decided on the basis of

performance of the staff. Wages are paid according minimum wages.

The salary started from Rs. 5000.00 and paid to each and every

employees as per the government rules and regulations. They also provide

bonus and provident fund to their workers and employees.

Today, the number of employees in the unit is 75 to 100 including

managerial persons, office staff and remaining workers who get their salary

on 5th day of particular month in the company.

Page 39: BALAJI WAFERS

[vi] Extra Facilities :-

The maintain behind such service to motivated and encourage the

employee’s performance and that’s they don’t attract towards other firm

and not leave the present firm.

Modern business accepts this thing that are as follows and similarly

“Balaji Wafers Pvt. Ltd. “ do follow it.

Canteen Facility

Uniform

Medical Facility

Cultural Activities

Transport Facilities

Bonus Facilities

Thus, we can know that and agree to say that company take keen

interest in development of their employees and workers. Because they

considered their employees and workers as the member of some family.

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[vii]Personal Record :-

Personal records is a systematic record of employees behaviour,

performance, attitude, skill etc. personal records are necessary to the

management gets essential information about the employees at any time

and it is very helpful to the management for job analysis, promotion,

demotion etc.

“Balaji Wafers Pvt. Ltd.” maintains personal records includes the

personal education qualification, medical fitness, native place, permanent

address, caste, date of birth, family background.

Thus, from it one can easily derive the idea that which kinds of

personnel are there in the company. So one company is successful when

and when its personnel are efficient as there are in this company.

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6. Marketing Department

Index :-

i. Introduction

ii. Advertisement

iii. Sales Promotion

iv. Marketing Research

v. Market Segmentation

vi. Product & Pricing Policy

vii. Channels of Distribution

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6. Marketing Department

[i] Introduction :-

Marketing of the product is quite essential factor in modern time.

Marketing is a comprehensive term and it includes all resources and a set

of activities necessary to direct to customer in the process of distribution.

Businessmen regards marketing as a management function to plan

promote and deliver products to the clients or customers.

“Marketing is a analysis, planning and controlling of the firm’s

customer impinging resources, policies, activities with a view to satisfying

the needs and wants of chosen customer groups at a profit.”

- Philip Kotlar

Human efforts, finance and management constitute the primary

resources in marketing. Marketing management has become an important

function in business. Because of consumers treated as a king of the

market. First of all the company focuses on consumer’s satisfaction and

there by earn the profit.

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[ii] Advertisement :-

Advertising is one of the most important parts of marketing

department. Sometimes the demand of the product is dependant on the

advertising.

“Advertisement is a paid form of any non-personal presentation of

goods, services or idea by an identified sponsor.”

The main object behind advertising is to inform the consumer about

the company. “Advertisement is message design to promote a product,

services or idea by an identified sponsor.”

In modern business world, advertising is essential for very business.

No business can survive without advertisement. Nowadays, advertisement

becomes a part of parcel of the commercial life.

The advertising is the best source of increasing the sales of the

company but it also gives basic and essential information to its customers

like how to use the product also about the introduce of the new product in

market, about to increase the quality. All these type of information given

to the customer through advertisement. “Balaji Wafers Pvt. Ltd.” do the

following advertisement for its products.

Holdings

Pamphlets

Internet

Newspaper etc.

As this company has its fixed and also some of them are new to it but

it is unique in all. Thus, Balaji’s each and every product is unique and they

have some competitors in the market.

Samrat Namkeen

Kishan Wafers

Everest Wafers & Namkeen etc.

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[iii] Sales Promotion :-

“Promotion consists of those activities that are designed to being a

company’s goods or service to the favourable attention of customer.”

Sales promotion is a important instrument in marketing to lubricant

the marketing efforts. Today, sale promotion is necessary and not merely a

luxury of a fashion. It is not expenditure, it is an investment that can pay

rich dividend. It is an integral part of the marketing efforts.

Sales promotion is referred to the promotional activities. Other than

personal salesmanship, advertising and publicity, which stimulate

consumer and dealer effectiveness. The main objectives of sales

promotion are as follows:

1. Providing information

2. Increase in sales

3. Reducing seasonal decline

4. To keep the memory of exiting product

“Balaji Wafers Pvt. Ltd.” uses sales promotion to such extent for

purchasing the consumer. They promote their sales through new products

also. They have also the packing in attractive colorings nitrogen plastic

packing. So it is also good for health rather not harmful.

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[iv] Marketing Research :-

Marketing research is the essential part of any company. In today’s

competitive world companies has to do market research to survive in the

market. Marketing research may be defined as the scientific and controlled

process of gathering of non-routing marketing information helping

management to solve marketing problems. Marketing research

concentrates on the study of product planning and development pricing

policies, effectiveness of personal selling, advertising and sales promotion,

distribution structure, marketing strategies, market competition, buyer

behaviors and attitudes in the market place.

In “Balaji Wafers Pvt. Ltd.”, they also follows the marketing research

procedure to find out their consumer demand. In this process first of all

requirement of consumers are studied. They try to introduce new facilities

every time. Thus, marketing research is an important matter not only for

this unit but for also other unit.

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[v] Market Segmentation :-

Market segmentation is a subdivision of market as based upon the

modern marketing concept, it points out that there is several demand

schedules. Each demand schedule represents a separates market

consisting of a group of the buyer with similar needs and characteristics of

demand. The market segmentation is done on the basis of age, sex, family

size, income, education, occupation, social class, life style etc. The

conscious search conscious search is made to separate buyer into a

number of segments each varying in size, buying power and buying

behaviour limiting factors for market.

Segmentation are :

1. Rising of cost of project planning and development.

2. Rising unit cost of production.

3. Rising inventory cost for a variety of different lines.

“Marketing segmentation consists of taking the total heterogeneous

market for a product and dividing it into several submarkets, each of which

tends to be homogenous in full significant aspects.”

- Philip Kotlar

In “Balaji Wafers Pvt. Ltd.”, there is no market segmentation.

Their market is fixed so they think that there is no need of market

segmentation they produce item according to all classes. And which is also

good for the society and firms reputation.

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[vi] Product and Pricing Policy :-

[1] For Pricing Policy :-

“Decision concerning price to be followed for a period fame may be

called as price policies.”

Pricing decision has strategic importance in any enterprise. Good

pricing policy is always desired by all organization.

It is also an important element in marketing mix. Mostly we measure

the exchange value of any product in terms of money. The price is the

components between customers and release about what they are receiving

in this money oriented economy price for any product is the value of the

item. “Balaji Wafers Pvt. Ltd.”, gives full concentration to the fixation of

prices.

[2] For Product Policy :-

Product planning is the process of deciding the production target and

achieving the goals of the organization. In today’s competitive

environment product planning is must. Without this company cannot

achieve its target and wave to face many difficulties.

In “Balaji Wafers Pvt. Ltd.”, product planning is done of the basis of

market research and company’s own research. Citizen of India are very

conscious of their food items. Taking this point in the mind “Balaji Wafers

Pvt. Ltd.”, making each of their product with perfect care like wearing cap,

gloves, uniforma and many other things at the time of production process

product line refers to the various offered to consumers by the organization.

It contains all the product of the company, which are sold in the market.

The company need not to be offering such discount but they make such

type of prices that is reasonable.

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[vii]Channels of Distribution :-

Most production does not sell their goods directly to the final users.

Between them stands a set of intermediates performing a varity of

function. These intermediates constitute a marketing channel-channels of

distribution can be viewed as set or interdependent organization improved

in the process of making product or service available for the ask of

consumption.

“Marketing channel are of interdependent organizations involved in

the process of making a product or services available for use or

consumption.”

There are four levels of channel of distribution between producer and

consumers. They are as follows:

1. Producer ➪ Consumer

2. Producer ➪ Retailer ➪ Consumer

3. Producer ➪ Wholesaler ➪ Retailer ➪ Consumer

4. Producer ➪ Agent ➪ Wholesaler ➪ Retailer ➪

Consumer

In “Balaji Wafers Pvt. Ltd.” they follow that 4th method for selling its

product. They are having chain like these in each and every city of Gujarat.

When the product is packed by the company they first send to its

area Agents. Agents send these goods to Wholesaler of the city or area.

Wholesaler sends these good to Retailer. Finally Retailer sells these

products to Consumer.

Organization Chart of Marketing Department

Marketing Manager

⇩Area Sales Manager

⇩Sales Executive

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Sales Representative

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7. Future Plan

Future is always uncertain. But we make it possible to do our desire

be making various creative efforts.

“Balaji Wafers Pvt. Ltd.”, has achieved great success in establishing

good brand food items, image, prestige and reputation over the consumers

and also in market.

In order to meet the increasing demand of the products, the Balaji

Wafers Pvt. Ltd. has planned to install a sophisticated and ultramodern

plant with the production capacity of more than 1200 kg. per hour. In the

neighborhood of Rajkot. Thus, the company is planning to sale in other

parts of country. It is exporting the product to Rajasthan and Maharashtra.

“Balaji Wafers Pvt. Ltd.”, is able to make best us available resources

and going to look forward for exporting their food items beyond the

boundary. I wish it a very bright and successful future.

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8. Special Achievements

The “Balaji Wafers Pvt. Ltd.” is one and only on company, which

produces many types of food items and they are also famous for their

purity and registered purpose. The company is unique in comparison of

their companies that are producing food items.

The company’s food products like potato wafers, Banana wafers and

other salty products are prepared in its fully automatic plant with bacteria-

free and stringent hygienic standards. The use of computer system

ensures uniform quality and obviates the necessity for touch of human

hands.

The production environment makes it possible to make the products

less lily and more nutritive.

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9. Suggestion

As a student I would like to give a suggestion for better future of the

company. This company has all the best quality and ecquenics. But each

and every human being cannot do perfect work. He will be lagging behind

in some or other way.

For such giant organization, I don’t have any suggestions to give

there is some eye catching loops. Then also I have some point in my mind

to suggest for their betterment. They are as follows :

1. Company should increase its sales promotion activities to attract new

customers and more satisfied to its old and loyal customers.

2. The company should invest in research and development

programme.

3. Company has opportunities to expand the business in this field and

other field also. Hence it should explore other line of products.

4. Give more responsibility to lower level management.

5. Must involve lower level management in decision making process

because due to that many innovative ideas may come.

6. The company must improve the marketing network.

7. Within India the company must also explore the southern state and

must penetrate the great potential of huge marketing network.

8. The company research to more diverfication to cater to the needs of

both rich and poor. This will ultimate and hence the overall

profitability.

9. To cater to the need of millions of Indian customer, the company

should not only a great the quality of every product but also it can

follow both skimming pricing strategy to with stand fears

competition. Since the present manmohan government is above to

invite foreign direct investment in “Retail Business” Balaji Wafers

Pvt. Ltd. must use this opportunity in “TOTO”.

10.They should make more advertising through television, newspaper

and holdings etc. for increasing their sales rather profit.

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10. Conclusion

Balaji Wafers Pvt. Ltd., is the adventure of gujarati family. “Balaji”

brand name is so powerful in Gujarat. They are utilizing 100% of

production capacity. It is located at G.I.D.C. Rajkot. in are most all the

cities of Gujarat they have their dealers. They are trying cover market

most of the state in India. Their quality is also good.

At the end of this report it can be very easy to conclude that “Balaji

Wafers Pvt. Ltd.”, is one of the best companies in Gujarat today. In this

company the internal relation between the workers and management are

very well. The management of the company is well planned and very

effective.

I wish heartily best of luck and great & bright future.

My best wishes with “BALAJI WAFERS PVT. LTD.”