backups, reimages, and drive fitness tests
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DESCRIPTIONBackups, Reimages, and Drive Fitness Tests. (or how to kill an entire afternoon/evening). Backup Server. Used only when Windows is not bootable Last resort backup method RPI Helpdesk maintained Any one is welcome to help with administering the server. Backup Specifications. - PowerPoint PPT Presentation
Backups, Reimages, and Drive Fitness Tests(or how to kill an entire afternoon/evening)
Backup ServerUsed only when Windows is not bootableLast resort backup methodRPI Helpdesk maintainedAny one is welcome to help with administering the server
Backup SpecificationsServer name: backup.arc.rpi.eduServices provided: ssh, scp, sftpAccessible on campus or via VPNPentium III 1 GHz, 256 MB RAM, 20 GB system drive, 80 GB RAID-1 array for user data, CD-RW driver, 100 Mbit ethernet
Backing up a T30 or OlderMake sure user reads the Conditions of Use FormBoot the LNX-BBC CD. If T20 or T30, choose 4 from the boot menu, for T22 choose 5Login as root. There is no password on the CD.Run trivial-net-setup (Type trivial and press TAB)Press ENTER at all promptsRun ssh email@example.comEnter yes to the security question, then enter your password
T30 and Older, ContinuedRead the welcome screen and press ENTERChoose 1 off the menu and press EnterEnter your password at the security promptHave the user enter his RCS userid and his real name. If the user does not have an RCS userid, have them enter their email address on the same line as their nameThe user needs to accept the conditions of userThe user will be prompted for a password. Nothing will echo on the screen. The password complains about, but accepts most passwordsLog out from the backup server (Q)
T30 and older, continuedRun cd /mnt/rw/discs/disc0/part1You are now in C:\ on the users discUse cd to change directories, ls to list files, and du h to see the contents of the folderSpaces need to be escaped with a backslash: /Documents\ and\ SettingsUnix uses / to separate directoriesTo backup a folder, run scp r folder firstname.lastname@example.org: The colon at the end is important.To back up files, run scp file email@example.com:When done, enter reboot at the prompt
T40 and T42Boot the knoppix CDAt the boot: prompt, type knoppix lang=us screen=1400x1050 and press EnterAfter the CD fully loads, click the icon that looks like a terminal with a shell super imposed on it.Run ssh firstname.lastname@example.orgEnter yes at the security warningEnter your password to log in
T40 and T42 ContinuedRead the welcome screen and press ENTERChoose 1 off the menu and press EnterEnter your password at the security promptHave the user enter his RCS userid and his real name. If the user does not have an RCS userid, have them enter their email address on the same line as their nameThe user needs to accept the conditions of userThe user will be prompted for a password. Nothing will echo on the screen. The password complains about, but accepts most passwordsLog out from the backup server (Q)
T40 and T42 ContinuedRun mount /mnt/hda1You are now in C:\ on the users discUse cd to change directories, ls to list files, and du h to see the contents of the folderSpaces need to be escaped with a backslash: /Documents\ and\ SettingsUnix uses / to separate directoriesTo backup a folder, run scp r folder email@example.com: The colon at the end is important.To back up files, run scp file firstname.lastname@example.org:When finished, click on the K icon and select Log out.Choose Turn off Computer
Drive Fitness TestsMaterials Required:1 laptop1 floppy drive (parallel port to T30 and older, USB for T40/T42)1 Drive Fitness Floppy1-2 hoursFull backup of all critical data
Drive Fitness Tests, ContinuedBoot the laptop off the floppy drive.At the menu, select ATA only (it boots faster and doesnt give any errors)Agree to the license. The trackpoint/touchpads do work in the program, or you can use the keyboardGo to the Utilities Menu and select Erase DiskHave the user click through the confirmation dialogs and click start. Do NOT do this yourself.
Drive Fitness Test, ContinuedIf the end result is a red screen, fill out a drive fitness test report.If you did not run a test on the report, fill in N/A. For Text Error, you do not need to fill in Defective Device, just whatever comes after it.Have the user fill out the serial number themselvesAlthough there is no blank for it, the TRC code needs to be on the report.If the DFT does not find a hard disk, note that on the report.RCR will not replace a failed hard drive without a properly filled out Drive Fitness Test report
Reimages T22 and newerMake sure the user has filled out the self service reimage agreementHave them plug into a BLUE Ethernet switch.Boot the Reimage CD. Have the user enter all prompts. There are 4 prompts on the CD.The first prompt is a confirmation the user wants to continue.The second asks for what model laptop the user has.The third asks whether to use the full or base image.At the time of this writing, only the full image exists, and the base images will be availible in the futureThe fourth prompt is a final confirmationAs soon as the progress bars appear, the CD can be used on the next client
Reimages T20 and olderWe are currently transitioning to a new server. At the moment, we are using an older server. Please ask a senior consultant who is familiar with the procedure to help a user with a T20 or older.Once the transition is complete, details will be announced on email@example.com
General NotesThe user MUST remain with the laptop at all times. We can not be responsible for laptops.These procedures can and will destroy all data on a users disk. Make sure the user is aware of this before the laptop is powered onPaperwork is your friend. It covers your butt, if and only if you follow it. Pat will back you up 100% if you have followed the proper procedures.
More NotesMake sure the user is aware of the time a procedure will takeMake sure you are aware of the current time. Do not begin a procedure if it wont finish before closing
Applications Windows XPTell user to connect to the blue hubStart a web browserGo to http://foo.bar/apps.exeRun the fileHave user put in their name and rcsid in the top two boxes.Put your RCS ID in the bottom box and use a password of foobarClick Install SoftwareClick the application you want. Everything will proceed automatically.
Applications - CampuswideSolidworks, Matlab, Labview, Symantec Antivirus installed online. We have CDs if sambasrv isnt working rightMac and Linux versions of Matlab and Labview are available.Solidworks and Matlab use license servers user either needs to be on campus, dialed into the modem pool or connected to the external VPN
Applications Laptop Software Older WindowsUse CDs in binderPut borrowers ID in spot in binderMicrosoft Products require patches after installing.Microsoft Products require product CD to patch.
If you have any questions or are interested in helping to run backup or any of the servers in the back office, contact firstname.lastname@example.org