b2b commerce on the move
DESCRIPTION
Check out our recent presentation on the latest trends in B2B commerce.TRANSCRIPT
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B2B Commerce on the MoveHow B2B commerce is changing how
businesses buy and sell.
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Welcome! B2B Commerce on the MoveSean Cook, CEO of ShopVisible
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3COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037
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Today’s Webinar
Emergence of B2B Commerce
Key Ways It’s Changing How Businesses Buy & Sell
Trajectory for B2B Commerce
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ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you , whether shopping online, on their mobile device or on their favorite social network. We also power your back-end management. The ShopVisible platform provides access to manage orders, inventory, channels, content and more.
Our Company
COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037
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5COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037
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The ground is fertile for
B2B Commerce
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We all understand B2C Commerce.
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Future B2B Buyers Are Shopping Less in Person and More Online
Neilson Finds That Millennial Buyers are shopping the least in person (in-store) of any previous generation.
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Experience and Familiarity with:
• Search Technology• Cross-sell• Up-sell• Checkout• Real Time Inventory• Promotions/Gifts
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B2B Commerce is a Natural Extension of B2C Business buyer by day = Consumer buyer by night.
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B2B Commerce slated to reach $559 billion in US sales by the end of 2013.
B2B B2C$0
$100,000,000,000
$200,000,000,000
$300,000,000,000
$400,000,000,000
$500,000,000,000
$600,000,000,000
20092013
Source: Forrester Research, Inc.
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4 Ways B2B Commerce Is Changing How Businesses Buy & Sell
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1. Enriches the Purchasing Experience
• B2B commerce lightens the admin load for sales and streamlines the process.
• B2B commerce tools make purchasing easier for shoppers – it’ll be akin to the B2C buying experience.
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2. Makes Custom Pricing and Personalization the Norm
• Customized pricing in the B2B world is a must.
• B2B Commerce personalizes the buying experience for B2B purchasers and improves overall user experiences.
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3. Enables Greater Efficiency
• Technologies integrate into legacy systems, eliminating redundancies and streamlining processes.
• New tools are equipping shoppers to help themselves, particularly with simple re-ordering, etc.
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4. Reduces Operational Costs
• Cost savings are being achieved through automation of admin tasks.
• Customer decision tools, easy ordering, and self help reduces load on staff and reduces support costs.
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The Trajectory for
B2B Commerce
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Convergence of Touch Points
• Customers want to shop when and wherever they choose.
• B2B commerce providers and practitioners are setting about reconciling this convergence in a way that works.
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B2B Commerce Moving Forward
• Customer expectations will remain high.
• Adoption is going to be fast as we have learnings from B2C.
• The challenge is to implement B2B technologies mirroring operational processes.