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July 2017 Unleash Digital Creativity with Low-Code Application Development

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July 2017

Unleash Digital Creativity withLow-Code Application Development

The following information is confidential information of TIBCO Software Inc. Use, duplication, transmission, or republication for any purpose without the prior written consent of TIBCO is expressly prohibited.

CONFIDENTIALITY

© Copyright 2000-2017 TIBCO Software Inc.

This document (including, without limitation, any product roadmap or statement of direction data) illustrates the planned testing, release and availability dates for TIBCO products and services. This document is provided for informational purposes only and its contents are subject to change without notice. TIBCO makes no warranties, express or implied, in or relating to this document or any information in it, including, without limitation, that this document, or any information in it, is error-free or meets any conditions of merchantability or fitness for a particular purpose. This document may not be reproduced or transmitted in any form or by any means without our prior written permission.

The material provided is for informational purposes only, and should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

During the course of this presentation TIBCO or its representatives may make forward-looking statements regarding future events, TIBCO’s future results or our future financial performance. These statements are based on management’s current expectations. Although we believe that the expectations reflected in the forward-looking statements contained in this presentation are reasonable, these expectations or any of the forward-looking statements could prove to be incorrect and actual results or financial performance could differ materially from those stated herein. TIBCO does not undertake to update any forward-looking statement that may be made from time to time or on its behalf.

DISCLAIMER

© Copyright 2000-2017 TIBCO Software Inc.

Speakers

Bruno TrimouilleProduct Marketing

Jeremy SmithStrategic Solution Team

© Copyright 2000-2017 TIBCO Software Inc. 4

Agenda

• Digital transformation meets low-code

• TIBCO Cloud™ Live Apps Demonstration

• Key takeaways

© Copyright 2000-2017 TIBCO Software Inc. 5

Digital transformation meets low-code

© Copyright 2000-2017 TIBCO Software Inc.

Digital leadership is now business leadership

The digital divide between digital leaders and laggards, making the latter at risk:

5X 8X 2XRevenuegrowth

Operating profit growth

Return to shareholder growth

© Copyright 2000-2017 TIBCO Software Inc.

What differentiates

digital leaders from

laggards are

Customer experiences

Optimized Operations

Innovative products

7

Doing business at the speed of digital

"In the new world, it is not the big fish which eats the small

fish, it’s the fast fish which eats the slow fish.”

—Klaus Schwab, Founder and Executive Chairman, World Economic Forum

© Copyright 2000-2017 TIBCO Software Inc.

OperationalExcellence

AcceleratedInnovation

EmpoweredOrganization

In this digital world,

cloud has become an

imperative

8

Apps in the digital economy

Expectations from the business are accelerating

IT is hitting aproductivity wall

Current app development is crippling IT teams

“Through 2021, market demand for app development will grow at least five times faster than IT capacity to deliver it.”Gartner

“If your business relies solely on coding, then you’re going to fail. It’s just too slow, too inflexible. You won’t be able to move fast enough.”Forrester

“Many IT teams will have significant backlogs of application work that need completing, which increases the risk of lines of business going around IT to get what they want sooner” Gartner

9© Copyright 2000-2017 TIBCO Software Inc.

Custom Dev

Built by IT ?Software Packages

Implemented by IT

SaaS Applications

Configured by LoB

Custom-fit

Speed

Need for speed combined with customization is driving interest in alternatives to traditional app development…

10© Copyright 2000-2017 TIBCO Software Inc.

…and the emergence of low-code: a new development platform to innovate faster and build custom-fit apps

Custom Dev

Built by ITLow-code

Software Packages

Implemented by IT

SaaS Applications

Configured by LoB

Custom-fit

Speed11© Copyright 2000-2017 TIBCO Software Inc.

In 2014, Forrester started tracking

a rapidly growing software category

labeled low-code development

platforms

“[Low-code platforms] enable rapid

delivery of business applications with a

minimum of hand-coding and minimal

upfront investment in setup, training,

and deployment.”

…and the emergence of low-code: a new development platformto innovate faster and build custom-fit apps

John R. Rymer

Forrester, Vice President, Principal Analyst

12© Copyright 2000-2017 TIBCO Software Inc.

…along with the advent of the Citizen Developer

13© Copyright 2000-2017 TIBCO Software Inc.

"Citizen developers" are end users who create

new business applications for consumption by

themselves and others, using development

and runtime environments sanctioned, or at

least not actively forbidden, by central IT.

Gartner

Citizen Developer

© Copyright 2000-2017 TIBCO Software Inc.

Aspires to create a better way to work Inability to drive change as much as desired

Has new ideas on how to delight customers & grow revenues Long lead time to change

Advance skillset on an ongoing basis to grow personally & impact the business

Skillset to take ownership of business app creation & updates

TIBCO’s Point Of View on Citizen Developer

Problem-solver who has the drive and determination to engage in app development even though she/he lacks traditional coding skills

14

Introducing TIBCO Cloud™ Live Apps…

TIBCO Cloud™ Live Apps is an intuitive and easy to use low-code platform that enables citizen developers to rapidly create and deliver smart business apps.

“Build smart apps in minutes. Five questions is all it takes!”

15© Copyright 2000-2017 TIBCO Software Inc.

Enhance and expand them over time. You can quickly

iterate new builds after end-user feedback and release

enhanced versions as soon as functionality is built.

Swift app updates

Business applications are the answer to business needs. No

application is an island—get it connected to make it really

useful. Your apps that can bring the right data and the right

analytics to drive the right decision in the moment.

Connected & contextual

…to address the needs of the Citizen Developer…

Apps that play nicely with existing IT processes and infrastructure.

Many built in capabilities to support a wide range of use cases and

meet enterprise-level needs.

Enterprise-ready apps

Self-service over the cloud. Up and running instantly

and accessible anywhere from a web browser. Try

and buy.

Instant access

Simple and intuitive drag-and-drop tools with

implicit guardrails in the user interface. No training

required and contextual help available at all time.

Ease to use

Visual and no-code approach allows to go from idea to

fully functional apps in minutes

Rapid app creation

© Copyright 2000-2017 TIBCO Software Inc. 16

…and fuel digital transformation

© Copyright 2000-2017 TIBCO Software Inc.

Empower Citizen Developers

Increase speed& agility

Fuel growth with delighted customers

Lower risk & cost

17

Demonstration

© Copyright 2000-2017 TIBCO Software Inc.

Real Time Monitoring

19© Copyright 2000-2017 TIBCO Software Inc.

TIBCO uniquely empowers citizen developers to create smart apps

Anatomy of a smart business app

Empower citizen developers to create purposeful apps that bring smart solutions to real challenges.

Smart App

Purposeful

© Copyright 2000-2017 TIBCO Software Inc. 20

TIBCO uniquely empowers citizen developers to create smart apps

Anatomy of a smart business app

Business apps are the answer to business needs. No application is an island—get it connectedto make it really useful.

Smart App

Connected

Purposeful

© Copyright 2000-2017 TIBCO Software Inc. 21

TIBCO uniquely empowers citizen developers to create smart apps

Anatomy of a smart business app

Quick launches are only half the battle — easy updates to incorporate feedback and deliver enhanced versions are just as necessary. Change happens fast and your organization becomes nimble.

Smart App

Nimble

Connected

Purposeful

© Copyright 2000-2017 TIBCO Software Inc. 22

TIBCO uniquely empowers citizen developers to create smart apps

Anatomy of a smart business app

Users can easily create apps that are data-driven bringing full situational awareness and build-in sense-and-respond behaviors.

Smart App

Data-driven Nimble

Connected

Purposeful

© Copyright 2000-2017 TIBCO Software Inc. 23

TIBCO uniquely empowers citizen developers to create smart apps

Anatomy of a smart business app

Business Apps have to be “good citizens” of enterprise processes and IT infrastructure. Live Apps provides all the necessary capabilities to deliver enterprise-ready apps.

Smart App

Purposeful

Connected

NimbleData-driven

Enterprise-ready

© Copyright 2000-2017 TIBCO Software Inc. 24

Finance Budget management

Compliance management

Deal desk

Expense approval

New product setup

P.O. and invoice management

Vendor on-boarding

Field & Miscellaneous Operations Case & exception management

Customer 360 view & analytics

Customer complaint management

Field service management & scheduling

Inventory management & tracking

Order management & troubleshooting

Paperless logistics management

Process control & quality management

Project management

Terms & conditions management

Troubleshooting & helpdesk management

Warranty management

Examples of smart apps by department

Human Resources Appraisal management

Benefits enrolment

Contract management

Employee on-boarding

Interview management & recruiting

Learning & certification

Time-off management

Time sheet management

Troubleshooting & helpdesk management

Engineering / IT Asset management & monitoring

Helpdesk

Intellectual P management

License management

Pricing management

Process control & quality

management

Marketing Analysts inquiry management

Approval management

– e.g. reminders, escalations

Campaign insights

Customer 360 insights

Digital marketing campaigns setup & approval

Document access/publication to/ from line-of-

business applications

Feedback management

Idea-box

Lead management

– e.g. flag/wake inactive lead/account to reengage

prospects that have gone dark

Lead routing

Marketing Automation and CRM data management

– e.g. record entry and conversion

P.O. tracker

Press, media & analyst relation management

Product launch management

Production scheduling

Proposals and collaterals development

Out-of-office management

Helpdesk management

Time off / marketing calendar

Trial requests management

Vendor onboarding

Win-loss data capture, management and analysis

© Copyright 2000-2017 TIBCO Software Inc. 25

Energy & Utilities Asset management & monitoring

Customer on-boarding

Dispute resolution

Permit management

Preventative maintenance

Technician dispatching

Retail Contract management

Demand-driven inventory locator

Fraud detection & management

Merchandise calendar planning

Multi-channel inventory location

Order management

Real-time promotion & loyalty management

Trade promotion management

Vendor on-boarding

Vendor trade fund management

Workforce compliance

Healthcare Claim processing

Clinical trial management

Fraud & abuse prevention & management

Member request servicing

Patient case management

Patient care delivery

Patient admission, transfer & discharge

Provider inquiry servicing

Provider on-boarding

Medical staff credentialing

Medication order management

Member enrollment

Member inquiry servicing

Policy renewals

Examples of smart apps by industry

Insurance Agent on-boarding

Claim processing

Customer service helpdesk

Fraud detection & management

New policy underwriting

Policy renewal

Banking Account opening

Account servicing

Commercial loan processing

Customer on-boarding

Customer service helpdesk

Dispute resolution

Mortgage & loan applications

Real-time recommendation

Staff on-boarding

Manufacturing Asset management & monitoring

Distributor on-boarding

Field service management & scheduling

Inventory management & tracking

Manufacturing Execution System (MES)

exception management

Order to cash management

Preventative maintenance

Process control & quality management

Travel & Transportation Asset management & monitoring

Customer service helpdesk

Irregular operations management

Loyalty program on-boarding

Maintenance Inventory location &

management

Operations management

Ticketing & reservation management

Government Benefits processing

Citizenship & visa processing

Court case management

Eligibility determination

Grants & permit qualification

Telecom Agent on-boarding

Asset management & monitoring

Customer service helpdesk

Dispute resolution

Field service management & scheduling

Preventative maintenance

Subscription & service management

© Copyright 2000-2017 TIBCO Software Inc. 26

Key Takeaways

© Copyright 2000-2017 TIBCO Software Inc.

© Copyright 2000-2017 TIBCO Software Inc.

Customer experiences

OptimizedOperations

Innovative products

Remember that digital leadership requires a proven digital platform

28

Low-code

Compelling CustomerExperience

ConnectedDigital Products

Adopt low-code to fuel digital transformation

© Copyright 2000-2017 TIBCO Software Inc.

OptimizedOperations

29

Think TIBCO Cloud™ Live Apps

30© Copyright 2000-2017 TIBCO Software Inc.

Nature of the design experience itself, and the attention that’s been paid to enabling a true ‘gifted amateur’ persona to deliver value*

User eXperience

Application sophistication that’s possible with the very simple, stripped-down design

experience*

Powerfully simple

Inclusion of a simple visual integration tool for creating connections between your

applications and other SaaS applications, or perhaps more importantly, through to on-

premises applications and databases*

Simple visual integration

Pricing for both Professional and Enterprise editions appears very competitive, and the flexibility here is something that most other

vendors overlook*

Approach to pricing & licensing

Same underlying platform with the same service enablers (billing, account management, single sign-on, etc.) with more capabilities to come*

TIBCO Cloud underlying platform

* TIBCO Cloud Live Apps: mojo returning by MWD Advisors

© Copyright 2000-2017 TIBCO Software Inc.

Try

Engage

Succeed

Get started at tibco.com/live-apps

Thank You!

© Copyright 2000-2017 TIBCO Software Inc. 32