aws webcast - sales productivity solutions with microstrategy and redshift
DESCRIPTION
Sales Force Automation (SFA) and Customer Relationship Management (CRM) tools, such as Salesforce.com and Microsoft Dynamics CRM, are ubiquitous tools that provide all of the transactional capabilities required to manage a company's sales pipeline. SFA and CRM data alone, however, is limited and so combining it with information from other sources enables you to create unique and powerful insights. When combined with product and financial data, for example, get visibility into relationships between geographies, sales reps, product performance, and revenue to ultimately optimize profits. Layer on advanced analytic to make predictions about future product sales based on seasonality and other market conditions. To unleash the full power of the CRM and dramatically increase operational performance and top-line revenue, companies are leveraging advanced analytic and data visualization to deliver new insights to the entire sales organization. Moreover, delivering these sales enablement productivity solutions on mobile devices, ensures strong adoption across every sales team. Join us in this webinar to learn how to use MicroStrategy together with Amazon Redshift to build mobile sales productivity solutions for your business.TRANSCRIPT
Big Data Solution ShowcaseDramatically Increase Sales Productivity
Watch the recorded webinar:
https://connect.awswebcasts.com/p5kmp3tli1e/
Presenters today
Chris Keyser
Partner Solution Architect
Amazon Web Services
Anthony Dean
Vice President of Cloud
at MicroStrategy
Agenda
• AWS Big Data Services
• The Sales Enablement Challenge & MicroStrategy Solution
• Demo & Customer Reference
• Invitation – Free 30-Day Trial on the AWS Marketplace
• Q&A
What is AWS
AWS Global Infrastructure
Application Services
Networking
Deployment & Administration
DatabaseStorageCompute
Technologies and techniques for working
productively with data, at any scale.
Big Data
Creating Value from Data Assets
Recommendations, Collective Intelligence
Machine Learning
Visualization
DashboardsBusiness Intelligence
Measuring Functionality and Services
Ad Hoc QueriesA/B Testing
Hypothesis Testing & Predictions
Statistical Analysis
Learning from Social Media Conversations
Sentiment Analysis
SOCIAL
BIG DATA
Machine Learning DashboardsBusiness Intelligence
Ad Hoc QueriesA/B Testing
Statistical Analysis
Sentiment Analysis
Big Data AWS Cloud
Potentially Massive Data Sets Massive, virtually unlimited capacity
Iterative, experimental style of data
manipulation and analysis
Iterative, experimental style of
infrastructure deployment/usage
Frequently not a steady-state
workload;
peaks and valleys
Efficient with highly variable
workloads
Time to results is key
Parallel compute clusters from single
data source
Hard to configure/manage
Managed services for data storage
and analysis
AWS Data Services
Data
Velocity
Variety
Volume
Structured, Unstructured, Text, Binary
Gigabytes, Terabytes, Petabytes
Millisecond, Second, Minute, Hour, Day
EC2EBS
Instance Storage
RedshiftRDS
SQL Stores
EMR
Hadoop
DynamoDB
NoSQL
Kinesis
Stream
Storage Services
S3Cloud
FrontGlacier
Elasticache
Caching
Data
Pipeline
Orchestrate
Fast, simple, petabyte-scale data warehousing for less than $1,000/TB/Year
Amazon Redshift
MySQL, Oracle, SQLServer, Postgres
Backup/Restore, High Availability
Push Button Scalability
Up to 3 TB and 30K IOPS
Amazon
RDS
Master instance group
Task instance groupCore instance group
HDFS HDFS
Amazon S3Amazon
RedshiftAmazon
DynamoDB
Amazon EMR Hadoop Tuned for AWS
Nokia: 50% Cost Savings with 2x Faster Queries
Hadoop Tools Improving Rapidly
On-demand, Flexible, Big Data Technologies
Cheaper and Faster
Redshift & Hadoop Price-
performance Advantage over
RDBMS
>50% platform cost savings>2x
faster queries Minimal DBA
support
Redshift, Hadoop, S3, EMR, Data Pipeline for ETL
Cost-effective for 10s of TB data sets
AMI-based Services
Internet Speed Report Authoring
Hypothesis testing vs. waterfall
http://aws.amazon.com/marketplace
Big Data Case Studies
Learn from other AWS customers
aws.amazon.com/solutions/case-studies/big-data
AWS Marketplace
AWS Online Software Store
aws.amazon.com/marketplace
16
Dramatically Increase Sales Productivity
Increase rep productivity and extract more value out of your SFA/CRM
investment with advanced analytics and mobile enablement solutions
Big Data Challenge
Is big data an IT…
Adventure Solution
for business problems
Be(come) a Hero
• Solve a real business problem
• Here is what you can do for your organization using your Big Data,
MicroStrategy, Amazon Redshift
• 25% outperformance of quota achievement, 20% higher win rate, 3X
more likely to close proposals to sale, 5x more likely to avoid excessive
discounting, better up-selling, cross-selling,
• Do it fast
• Be on the leading edge
• Low risk
Background
• What is MSTR
• How does it relate to the analytics application / process flow
• How does MSTR work?
• Metadata based, modelling, mapping EDW -> MSTR objects, build
dashboards, reports, etc…
• Some examples of applications
• Tablets
• - caching
• - pc startup
• - latest collateral
Evolution of Analytics
• Grids, reports
• Dashboards
• Information driven apps
• Close loop analytics
• Mobile
• Workflow and Collaboration
The Sales Enablement Challenge
MicroStrategy Customer Survey
- Top challenges
- Top activities that sales and sales management want to execute
Commercial
Intelligence
“The Substance”
Customer
Engagement
“The Style”
Field
Productivity
“The Execution”
No Hardware /
Software
“The Acceleration”
$
22
Sales Force Automation and Customer Relationship Management Tools
Only Give You 10% of What You Need to be Successful
SFA/CRM Tools Provide…
• Basic Operational Reports and Charts
• Account & Opportunity Management
• Fast Collaboration & Social Media
MicroStrategy Enhances Your SFA
Investment With…
• Big Data Analytics
• Advanced Analytics: Forecasting, Budgeting,
Churn Analysis, etc.
• Reports Personalized to Sales Reps and
Customers
• Combine Data from Multiple Sources
• Self-Service Visual Data Discovery
• Geo-spatial analysis with Maps
• Affinity Analysis with Network Diagrams
• Mobile Analytics
• Rich, Updated Multimedia on Mobile
• Mobile Sales Enablement Apps
• Code Free Mobile App Platform
• On-the-go Analytics, Transactions, and
Multimedia
• MORE…
• What are the benefits – for each feature?
• Most people haven’t started a big data project
23
Your Current Sales Analytics Aren’t Enough
Limited to current data within
SFA/CRM systems
Scripting required for
advanced mathematical
operations and functions
Basic pie and bar charts
Silos of Current
Information
Basic
Functions
Simple
Visualizations
Sales
Data Support
Data
Financial
Data
Marketing
Data
Analytical Data
Store Addition +
Subtraction -
Multiplication x
Division ÷
Exponentiation bn
Summarization
Min
Max
$
Addition +
Subtraction -
Multiplication x
Division ÷
Exponentiation bn
Summarization
Min
Max
Limited to current data
within SFA/CRM systems
Sales
Data Support
Data
Financial
Data
Marketing
Data
Analytical Data
Store
Sales
Data Support
Data
Financial
Data
Marketing
Data
Analytical Data
Store
Basic pie and bar chartsScripting required for
advanced mathematical
operations and functions
Combine SFA/CRM data with
data from different sources and
with historical data
Visualize your data to spot
patterns and identify trends
Expand your analyses with
accessible advanced
analytical capabilities
ƒ(x)=∑{x + 2(2x + 3x)}
Data Mining
Predictions
Statistics
Financial Analytics
More…
Advanced Analytics
24
Your Current Sales Analytics Aren’t Enough
Silos of Current
Information
Basic
Functions
Simple
VisualizationsCombine Expand Visualize
$
25
The Opportunity for Your Sales Organization
Tablets have ushered in a new era of field sales capabilities
Sales
CapabilitiesSales teams are
empowered with a
combination of the device
plus Sales focused Apps
Tablet featuresBrought to life by a collection of technologies maturing at the same time
Apps GPSMulti-
TouchBattery
Life
Instant
OnFlash Data
Storage
App
StoresInternet 3G/4G
Getting information to the sales reps has never been easier.
Location
Driven
Selling
Informed
Actions and
Selling
Light &
easy to
carry
Easy for
Sales Reps
Great to
share w/
customers
Sales data
only a tap
away
10+ hours
of Selling
Apps
designed for
Humans, not
Geeks
$
26
Customer Engagement in Its Finest Form
Present Relevant and interactive information.
$
• Interactive,
spontaneous
conversations
• Multimedia collateral
on-demand
• Customized visual
insights
Hello, Relevant &
Interactive.
Goodbye, Death by
PowerPoint.
Demo
28
Don’t just listen to us.
Hear from some of our customers …
29
Time to value, accelerated.
10x Faster
• Avg. of 3.2 weeks to
solution
• Pre-integrated, pre-
optimized environment
• Dedicated implementation
manager
1/10 the Cost
• Reduced total cost of
ownership
Flexible Secure
Connect to Data Sources
Everywhere
Baked in, not bolted on
• Keep data on-premise using
Direct Connect
• Or, take advantage of low
cost, high-performance
database and data
integration options in the
Cloud
• Highest levels of security
and operational control
• Secure, virtualized
environments
• Data encryption
• Hardened network
infrastructure including
secure customer VLANs
$
Why MSTR + AWS
48 hours or less Save millions up-front
30
MicroStrategy Services Offering Components: Sales Productivity
Accelerate getting a sales enablement app into the hands of your reps.
• 100% code-free
• Intuitive navigation and layout
• Customizable / Extensible
architecture
• Robust selectors and filters drive
each UI touch point.
Pre-defined core objects
hosted in the Cloud
Proven, Extensible
Mobile Framework
Robust library of pre-
defined, role-based
reports & dashboards
On-demand access to
library of multimedia
enablement materials
• DWH schema, ETL scripts,
metadata layer
• Analytics and Mobile Services
• Blend data with other Enterprise
systems (i.e. ERP, HR)
• Cloud-based deployment
• Time series analysis
• Period-to-period comparisons
• Attainment & Tracking
• Whitespace analysis
• Update opportunities or capture
new orders while in the field
• And, more.
• Online/offline access to all sales
enablement materials
• Product Demos & Videos
• Customer testimonials
• Sales decks, videos, brochures,
white papers, pricing
• Competitive analysis reports
31
Get Started in 30 Days – No Risk, No Cost, No Obligation
Custom Mobile App or Analytics
Dashboard Prototype
The Free MicroStrategy QuickStrike
• Hands-on working session with our experts
• We build you a custom dashboard on web or mobile
• Your own data, your own custom processes
• Running in AWS
AWS Marketplace
Love us so much you want to see us?
• MicroStrategy Governed Data Discovery and Analytics Booth
• Big Data Bootcamp Lab: Data Visualization using MicroStrategy
• Demo at the AWS Marketplace Booth
Visit us
http://www.microstrategy.com/aws
Search for “MicroStrategy”
https://aws.amazon.com/marketplaceor