AWESOMELY SIMPLE

The Six Key Strategies

of the World’s Best Businesses

John Spence

Business is supposed to be fun!

The 4 P’s of Expert Performance

Passion

Persistence

Practice

Pattern

Recognition

For the past 14 years…

1. Vivid Vision

A superior TEAM that delivers real value

through elegant SOLUTIONS for

their customers and looks for appropriate

GROWTH opportunities.

A compelling and delicious Vision

We strive to be excellent through exceeding our guests’ expectations by providing a dining experience that is Sensual, Spiritual and Savory.

Three keys to an effective vision:

Over-communicate

Adjust when necessary

LIVE it every day

2. Robust Communication

Honesty

Transparency

Courage

Vulnerability

3. Best People

Talent

How do you define talent?

• Highly Competent• Impeccable Character• Excellent Communicator• Positive Attitude • Creative /Innovative• Risk Tolerant• Strong Drive• Solid Team Player

Anne MulcahyCEO of Xerox and the third most powerful woman in the world!

• Build a network of great relationships with people who want to see you succeed.

• You don’t have all of the answers, so ask for help and advice from the smartest people you can find and get on your team.

• Learn to be a learner.

• Listen intently to your employees and to your customers.

4. Sense of Urgency

You must create a culture that…

• Rewards fast action-taking

• Punishes barriers

• Embraces change

• Encourages risk taking

• Accepts failure

• Empowers everyone…

4-Level Decision Making

1. You own it.

2. Ask for input… you own it.

3. Team decision… I own it.

4. My call… I own it.

5. Disciplined Execution

10 – 15 %

What Inhibits Execution?National Survey of 4,000 Senior Executives

4. Inability to work together (21%)

3. Company culture (23%)

2. Economic climate (29%)

1. Holding onto the past / unwillingness to CHANGE (35%)

Where are we going + how will we behave on the way?

FocusDifferentiation“No”

Stakeholders + guiding collation

Vision + ValuesStrategyPlansGoals / ObjectivesTactics / Actions

Procedures / ProtocolsRepeatable ProcessClear / consistent / relentless

Training +time / money /

supplies / people

Measure / TrackCommunicate

Transparency Renewal

Praise + Celebration and

Eliminate Mediocrity

6. Extreme Customer Focus

VOC

It used to be…

Good Cheap Fast

Moments of Truth

Master the first five… and then focus them on number six!

THANK YOU

If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com

Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.johnspence.com/blog

Lastly, these slides have already been uploaded to:http://www.slideshare.net/johnspence