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Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

Avoiding Scope

Creep – How to Make Sure

Your Clients Play Fair

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Scope Creep

Can be Caused by

New Equipment

Appearing On Site

Without Notice

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or When Clients

Start to Use

New Software

Packages Without

Prior Arrangement

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It is Possible to

Mitigate the Effects

of Scope Creep

and Make Sure that

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Clients Always

Play Fair

(and PAY Fair)

When the

Goalposts Move

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All it Takes is

Foresight and

Careful

Relationship

Management

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The Importance

of Contracts

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Well-Considered

Contracts will

Help to Keep it

Under Control

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Make Sure that

Contracts Contain

Clear Details as to

What is and is Not

Supported

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Communication

and Expectation

Management

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Good Client

Communication

Ensures that

Everyone Knows

What to Expect

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Of the Agreement

Between Client

and Support

Provider

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Clear Objectives

and Milestones

Can Help with

Expectation

Management

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And Make Clients

Aware that

Unforeseen

Changes Can Result

in Extra Costs

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Scope Creep

Can be Avoided

if Everyone

Talks Openly

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And Respect Exists

Between Client and

Provider

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Do You Experience

Scope Creep with

Your Clients?

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Share Your

Horror Stories

in the Comments

Below

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SPHomeRun.com Recommended Reading:

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for Getting More Repeat Clients and

Recurring Service Revenue

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