avnet em/emea quality information sheet · 12/2017 5. quality system information a) avnet silica,...

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12/2017 Avnet EM/EMEA Quality Information Sheet 1. Introduction Avnet EMG companies as listed in the attached BSI certificate n° RS 28910 trading in EMEA as Avnet Silica, Avnet Abacus, Avnet Integrated Solutions (Avnet EMG) and Avnet United belong to Avnet Inc., one of the largest electronic components distributors in the world. The headquarters of Avnet Inc. is located in Phoenix, Arizona, USA. This document covers the EMEA business of Avnet EMG. 2. General Information Headquarter: Avnet EMG GmbH Country/ Zip Code: D - 85586 Phone: +49 (0)8121 777-0 No. of Employees: 4.600 (EMEA in 2017) Sales in Fiscal Year: 5,0 B € (EMEA in FY17) 3. Top Management & Responsibilities AVNET EMEA Miguel Fernandez President EMEA Avnet Silica Mario Orlandi President Europe Avnet Abacus Nigel Ward President Europe Avnet Integrated Solutions Martin Brooks Vice President Europe Avnet United Brian Wilken President Europe 4. Nature of Business / Distribution Lines Detailed information to the different Avnet EMG companies you can find on the following homepages: Avnet Silica: avnet-silica.com Avnet Abacus: avnet-abacus.eu Avnet Integrated Solutions: avnet-integrated.eu Address: Gruber Str. 60c-60d City: Poing Fax: +49 (0)8121 777-531 WEEE-Reg.-Nr.: DE 43292118 Web (Avnet Inc.): avnet.com

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Page 1: Avnet EM/EMEA Quality Information Sheet · 12/2017 5. Quality System Information a) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic

12/2017

Avnet EM/EMEA Quality Information Sheet

1. IntroductionAvnet EMG companies as listed in the attached BSI certificate n° RS 28910 trading in EMEA as Avnet Silica, Avnet Abacus, Avnet Integrated Solutions (Avnet EMG) and Avnet United belong to Avnet Inc., one of the largest electronic components distributors in the world. The headquarters of Avnet Inc. is located in Phoenix, Arizona, USA.

This document covers the EMEA business of Avnet EMG.

2. General InformationHeadquarter: Avnet EMG GmbH Country/ Zip Code: D - 85586 Phone: +49 (0)8121 777-0 No. of Employees: 4.600 (EMEA in 2017) Sales in Fiscal Year: 5,0 B € (EMEA in FY17)

3. Top Management & Responsibilities

AVNET EMEA Miguel Fernandez President EMEAAvnet Silica Mario Orlandi President Europe Avnet Abacus Nigel Ward President Europe Avnet Integrated Solutions Martin Brooks Vice President Europe Avnet United Brian Wilken President Europe

4. Nature of Business / Distribution LinesDetailed information to the different Avnet EMG companies you can find on the following homepages:

Avnet Silica: avnet-silica.com Avnet Abacus: avnet-abacus.eu Avnet Integrated Solutions: avnet-integrated.eu

Address: Gruber Str. 60c-60d City: Poing Fax: +49 (0)8121 777-531 WEEE-Reg.-Nr.: DE 43292118 Web (Avnet Inc.): avnet.com

Page 2: Avnet EM/EMEA Quality Information Sheet · 12/2017 5. Quality System Information a) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic

12/2017

5. Quality System Informationa) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic components and

micro systems and do not perform any kind of manufacturing or designing activities.

b) Avnet EMG operate a Quality Management System in accordance with ISO9001:2008. Avnet EMG does not deem it necessary to include all of its European locations, which are essentially sales offices.

Avnet EMG share common procedures, information systems and a unique ERP system that control almost all customer relevant processes. Therefore they share the same Quality Management System which is maintained centrally in Poing/Germany.

Assessment on a continual basis by third-party assessment body BSI.

Please refer to specific certificate: http://www.bsigroup.com/en-GB/our-services/certification/certificate-and-client-directory/

c) Logistics and Value Added Processes are sourced out to Avnet Logistics. Orders received at the sales offices are fulfilled by shipment of goods from one or more of the following warehouses based in Poing/Germany, Newcastle-under-Lyme/UK and Tongeren/Belgium. Avnet Logistics maintains various Quality Management Systems in accordance with e.g. ISO9001, EN9120, ISO14001, EN61340-5-1&2, JESD 625, OHSAS 18001, ANSI ESD S20.20 and J-STD 033 depending on the warehouse.

http://www.avnet-logistics.eu/quality/certification.html

d) An Attestation of Conformance (AoC) is issued by the relevant warehouse with every shipment. Please note this is a distributor’s AoC and not the manufacturer’s. An AoC statement on the DN for every shipment is sent if the CII (Customer Individual Instruction) code DO02 is active on the account.

e) Traceability is maintained back to the supplier using minimum a combination of

a. manufacturer ID, b. manufacturer part number (MPN), c. manufacturer identified date codes on MPQ level as well as d. Avnet and Manufacturer shipping/invoicing documents and data

f) The business software platform used by Avnet EMG is SAP.

g) There is no individual quality representation for any specific country or location. Quality Manager in charge: Catherine Deere

h) Please direct any further enquiries, if not satisfied by the information published within this document, to your local sales representative, who will be pleased to assist you.

i) Avnet welcomes visits from its customers to audit its quality management system by appointment only. Please contact your designated sales contact, they will be pleased to make the necessary arrangements.

Page 3: Avnet EM/EMEA Quality Information Sheet · 12/2017 5. Quality System Information a) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic

12/2017

Question Answer Remark

Does the company have a formal quality system and defined policy? yes Quality manual available, but confidential – not to share

Does the company have an environmental policy? yes

Is there a program for health welfare and on-the-job safety in place? yes“Code of Conduct”:

http://www.avnet.com/en-us/careers/Pages/default.aspx?Tab=4

Do you make the quality manual available for inspection? yes Exclusively and only on the premises

Are procedures/instructions handed over to any third party? no No copies of internal documents provided (they are confidential)

Is there a procedure for product identification and traceability? yes Explained within chapter 5 e) Traceability (of this Quality Information Sheet)

Are your quality records retained? yes Up to ten years

Is there a procedure for calibration of measuring and test equipment? yes

Is there a general principle for warehouse turnover in place? yes

Do you have documented procedures to prevent non-conforming products from any further use? yes

Is there a procedure in order to keep control non-Conforming products? yes

Do you have a planned system for preventive and corrective actions? yes

Is there a procedure to evaluate the efficiency of quality improvement? yes

Is the ESD protection procedure integrated into handling process? yes Certification available:http://www.avnet-logistics.eu/quality/certification.html

Is continuous improvement subject of the QM system? yes

Is there a product insurance policy in place? yes

Does Avnet hold TS 16949 certifications? no Explanation to find at:http://www.avnet-logistics.eu/quality/certification.html

Is Avnet 3rd party qualified according with e.g. aerospace, medical equipment or telecommunication standards? no 2nd party qualifications welcome and supported upon

agreement

Is there an environmental approval like ISO 14001 in place for Avnet? yes Certification available:http://www.avnet-logistics.eu/quality/certification.html

Is there a policy about environmental issues in place? yes Certification available:http://www.avnet-logistics.eu/environment.html

Are there any plans in place for a transition to ISO/TS 16949:2009? noIn line with the scope of ISO/TS 16949:2009, par.1.1

this standard is not applicable to Avnet (no design, no production/manufacturing, no installation or servicing)

Is there an overview about the warehouse certifications? yes Certification available:http://www.avnet-logistics.eu/quality/certification.html

6. FAQs regarding our Quality Management System

Page 4: Avnet EM/EMEA Quality Information Sheet · 12/2017 5. Quality System Information a) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic

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Page 5: Avnet EM/EMEA Quality Information Sheet · 12/2017 5. Quality System Information a) Avnet Silica, Avnet Abacus, Avnet Integrated Solutions and Avnet United are distributors for electronic

12/2017