autumn 2016 food and drink inperspective

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Risk. Reinsurance. Human Resources. Risk. Reinsurance. Human Resources. Food and Drink Inperspective In this issue Welcome to this autumn 2016 edition of Inperspective, Aon’s exclusive review of the risk issues facing food and drink organisations in the UK. We have chosen risk and compliance as twin themes for this issue, although the elephant in the room will of course be our withdrawal from the European Union. While the country and its neighbours wait for the exit negotiations to begin, we have gathered a range of opinion in support of the theory that ‘the time is now’. It is our view that risk managers have a unique opportunity to engage with their business and take steps towards scenario planning even while uncertainty continues to dominate. If properly documented and signed off at board level, scenario plans could prove the difference between a business which is truly prepared for Brexit and one which, to the displeasure of stakeholders, is swept away by events. Meanwhile, the food and drink industry faces a more immediate compliance challenge, in the form of the Modern Slavery Act. For businesses of a certain size and scope, declarations of policies in relation to the act have been compulsory since 30 September 2016. p3 Brexit – Avoid playing the waiting game p5 Brexit – Addressing concerns over long-term agreements p7 Brexit – An industry view p10 Modern Slavery Act – A testbed for traceability p12 Meet the experts Aon Risk Solutions National | Food & Drink Practice Issue 6 November 2016 Norman Andrew Executive Director, Aon Brexit – The time is now

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Page 1: Autumn 2016 Food and Drink Inperspective

Aon Business UnitMarket or Division | Practice Group

Risk. Reinsurance. Human Resources.Risk. Reinsurance. Human Resources.

Food and Drink InperspectiveIn this issue

Welcome to this autumn 2016 edition of Inperspective, Aon’s exclusive review of the risk issues facing food and drink organisations in the UK.

We have chosen risk and compliance as twin themes for this issue, although the elephant in the room will of course be our withdrawal from the European Union. While the country and its neighbours wait for the exit negotiations to begin, we have gathered a range of opinion in support of the theory that ‘the time is now’. It is our view that risk managers have a unique opportunity to engage with their business and take steps towards scenario planning even while uncertainty continues to dominate.

If properly documented and signed off at board level, scenario plans could prove the difference between a business which is truly prepared for Brexit and one which, to the displeasure of stakeholders, is swept away by events.

Meanwhile, the food and drink industry faces a more immediate compliance challenge, in the form of the Modern Slavery Act. For businesses of a certain size and scope, declarations of policies in relation to the act have been compulsory since 30 September 2016.

p3 Brexit – Avoid playing the waiting game

p5 Brexit – Addressing concerns over long-term agreements

p7 Brexit – An industry view

p10 Modern Slavery Act – A testbed for traceability

p12 Meet the experts

Aon Risk Solutions National | Food & Drink Practice

Issue 6 November 2016

Norman AndrewExecutive Director, Aon

Brexit – The time is now

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There are wide-ranging views on the efficacy of this legislation, largely owing to its lack of prescriptive rules and an apparent absence of sanctions.

However, the Bribery Act has already pointed many organisations in the direction of enhanced transparency, particularly when their reputations could be damaged by being seen not to take steps against the scourge of corruption.

Grant Foster’s article in this edition of Inperspective suggests that the Modern Slavery act points the way to a new generation of supply chain transparency where the reputational risk of non-compliance vastly outweighs the demands of the law itself. Put simply, manufacturers are likely to be rendered conspicuous if they meet only the bare minimum standard of compliance.

Thankfully, he also provides some helpful steps that can be made to support traceability efforts and get your business ahead of the law before it tightens up.As ever, we hope you enjoy reading this edition of Inperspective and look forward to hearing any feedback you may have.

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Brexit – Avoid playing the waiting game

David Molony ConsultantAon Global Risk Consulting

Brexit Navigator is supported by an interactive tool that presents scenario-based insights for each of the EU Four Freedoms, which helps to quantify how the changing dynamics will impact businesses.

Following the UK’s vote to leave the European Union, the UK Prime Minister, Theresa May, announced that Britain would be exiting the EU by summer 2019. Companies must now attempt to determine the strategic implications of this decision, and examine the effects that withdrawal of the EU’s ‘Four Freedoms’: Goods, Capital, Services and People, from the United Kingdom may have on organisations.

In Aon’s view, there has never been a better opportunity to demonstrate enhanced corporate governance by beginning the process of planning and documenting potential scenarios caused by departure from the European Union.

The summer months introduced a welcome post-Brexit lull for many people in the UK and it is arguable this may have encouraged some to think that waiting for the government is the only game in town. But for food and drink organisations whose’ business models, trading relationships, supply chains and workforces may be turned upside down by departure from the EU, it feels far from ‘business as usual’.

Brexit represents a risk and governance issue for company boards who must acknowledge that their risk profile may change as a result. Possible outcomes need to be considered, including decreased capital mobility, loss of revenue, price increases, loss of competitive advantage and potentially an overall reduction in market share. For directors of larger businesses in particular, a failure to act could prove costly.

Brexit NavigatorIn response, Aon has developed Brexit Navigator, a three step solution that helps organisations to quantify the impact of Brexit risk exposures, redesign risk management and adapt risk financing structures.

Brexit Navigator is supported by an interactive tool that presents scenario-based insights for each of the EU Four Freedoms, which helps to quantify how the changing dynamics will impact businesses.

Brexit Navigator serves as a powerful advocate in conversations with the c-suite around strategic risk, while identifying opportunities to ensure your insurance programme remains ‘fit-for-purpose’.

We’re asking directors how the removal of the four fundamental freedoms of EU membership will affect their strategic business plans and objectives; how will their balance sheet be affected; how will they ensure the appropriate resources and people are in place to mitigate these changes?

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In sectors like food manufacturing which are heavily reliant on the free movement of goods and people around the EU, a formalized assessment of Brexit related strategic planning will have significant value for stakeholders. More than 90% of imports and exports made by the industry are covered by free trade deals the EU has in place or is currently negotiating1. Documenting your analysis of and mitigation plans in view of potential tariff barriers would be a fairly straightforward step which can be carried out using established forecasting techniques.”

Businesses that follow this approach to strategic planning can expect enhanced directors’ and officers’ liability protection through proactive corporate governance and stewardship. This is prudent risk management and companies’ insurance programmes are likely to change as a result of Brexit. Our intention is to support businesses so that volatility is kept to a minimum.

For further information on Brexit Navigator and scenario planning contact David Molony:

David Molony+44 (0)20 7086 [email protected]

Businesses that follow this approach can expect enhanced directors’ and officers’ liability protection through proactive corporate governance and stewardship.

1 Source: Food and Drink Federation

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Mark HancockStrategic Account Manager and Head of Service Excellence, Aon Global UK

Food and drink manufacturers who have, or are considering entering into a long term agreement with their insurer are being urged to consider ‘Brexit Restructure’ as a possible break clause. Mark Hancock, Strategic Account Manager and Head of Service Excellence at Aon Global UK, explains the key issues for risk management decision making.

Until Article 50 is triggered and its two-year timer is up, it is unclear what shape insurance regulation and policies will take in the UK and EU. While insurance policies customarily run for a period of 12 months, for those clients who have or are considering entering into long-term agreements (LTA’s) Brexit planning is now a reality.

The initial reaction is to defer entering into any LTA until the regulatory landscape is clearer, but with sufficient pre-planning and safeguards, now may be the optimum time to consider a multi-year programme.

One of the principal benefits of an LTA is to lock in rates that could rise in the medium-term and provide budgetary certainty. General insurance rates (other than perhaps natural catastrophe exposures) have been on the decline since the financial crash of 2008. History has shown that external political and economic pressures can create a dramatic hard market with coverage and capacity being restricted and prices rising steeply. An LTA could be the optimum hedge against these uncertainties.

The foundation of a good LTA is to build a relationship with an insurer that understands your risks and has the depth of resources to provide the services you need, be it extended coverage, policy issuance in multiple territories, risk engineering services or claims handling services. It’s usually a combination of all of these, although Brexit will weigh most heavily on the ability of insurers to issue multinational policies across the European Economic Area.

One of the Brexit unknowns will be whether the carrier you chose today will be the right long-term partner for the duration of the agreement? Will the insurer chose a different business model post-Brexit or will they be subject to a merger or acquisition? What is needed is a pre-nuptial agreement that can insulate against a messy divorce.

Aon insight A typical insurer LTA is limited to an option that allows the insurer to extend renewal terms at the expiring rates, for which they offer a small discount. If claims experience is poor or other factors arise, the insurer has no obligation to continue. A more client-focused LTA provides both parties with the right to break or renegotiate. On the insurer side, this will cover changes in the insured’s business, increase in exposure, claims experience, change in law or material restriction in the availability of reinsurance. Clients benefit from protection in the event that the insurer fails to pay valid claims, an insolvency event or security downgrade.

Brexit – Addressing concerns over long-term agreements

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We can now add Brexit restructure to that list of possible triggers. Exactly what such a clause might look like may depend on a number of variables, both client-specific and market-driven. Your Aon broker can provide advice and guidance if you think a long-term agreement is the right solution for your business at this time.

For further information on LTA’s contact Mark Hancock:

Mark Hancock+44 (0)20 7086 [email protected]

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Brexit – An industry view

2 Source: Office for National Statistics

Dominic GoudiePolicy Manager (Exports, Trade and Supply Chain) Food and Drink Federation

Inperspective speaks with Dominic Goudie, Policy Manager (Exports, Trade and Supply Chain) at the Food and Drink Federation about representing an industry facing considerable challenges from Brexit.

It is difficult to think of another industry sector more impacted by Brexit than food manufacturing. In advance of the vote, a poll showed that almost three quarters (72%) of Food and Drink Federation members were in favour of remain, with undecided voters at 18% and the remainder choosing to leave.

Dominic Goudie, whose every day role has been subsumed entirely by Brexit issues says; “The message we had from our membership was that the industry was extremely supportive of staying in and the key theme of accessing a skilled workforce via the EU was seen as absolutely essential. The industry was understandably disappointed with the outcome, but we’ve dusted ourselves down and moved our focus towards the possible outcomes of leaving the EU.”

The FDF was quick to respond with its manifesto; ‘A New UK-EU Relationship; priorities for the food and drink manufacturing industry’ a matter of weeks after the referendum. “This is our outline to the membership what the short, medium and longer term concerns are and what we think the government needs to focus on in relation to our industry,” explains Dominic.

In some ways mirroring the four freedoms granted by EU membership, the FDF manifesto focuses on a quartet of topics; the workforce, trade, the regulatory framework and ‘domestic support’.

Putting minds at easeUnderstandably, of foremost concern for an industry where migrant workers form such a large proportion of the sector is the issue of acquired rights and freedom of movement. “Many of our workers were deeply unsettled by the uncertainty caused by the Brexit vote,” says Dominic. “We all saw reports that they might be forced to leave the UK and understandably many of our members were placed in a difficult situation of having to advise and reassure their employees about their security as residents in the UK.”

As a result, the FDF has been calling for clarity from government as a matter of urgency. “Our sector is reliant on workers from the rest of the EU. Our most recent numbers show that 27%2 of the sector’s workforce is non-UK/EU workers. This is a huge unanswered question and the industry is changing rapidly. We have figures which show that the sector will require 130,000 new skilled workers by 2024 to meet the industry’s needs as a result of an aging workforce and changing patterns of manufacturing.”

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Trade barriers and an Irish case studyThe overwhelming influence of free trade in the European Union is probably of equal importance as freedom of movement and once again, the numbers are stark. “Over 70% of our sector’s exports are to the EU and we are reliant on imports from EU countries to a similar degree. Adding in free trade deals that the EU has in place or is currently negotiating; covers 94% of exports and 97% of imports. Maintaining the access to these markets is essential so we can carry on producing,” says Dominic.

To illustrate, Dominic says Ireland’s border with the United Kingdom gives a perfect example of the challenges manufacturing will face. “One of the emerging points is the interdependency between Northern and the Republic of Ireland,” he says. “Ireland is effectively part of the wider UK trade area with almost £600m3 in trade from January to June 2016. This is more than twice the second largest market and there are enormous overlaps and areas of interdependence. You find things like grain that is produced south of the border can be milled into flour in Northern Ireland to then be used by bakers in the Republic once again. If you have a closed border with tariffs there, you can only imagine the increased costs of doing business. There are similar challenges for dairy and beef producers which are very large industries across Ireland.” The concerns of the UK food and drink industry are mirrored by Food and Drink Industry Ireland, who recently published a review highlighting what they see as the ‘intense competitive pressures that have followed the referendum result’.

Regulation and domestic supportBefore the referendum, one of the leave campaign’s major selling points was the prospect of reducing red tape. For the FDF, this will be on the agenda, but Dominic emphasises the federation’s commitment is to ensuring stability. “The FDF’s regulatory experts will work with member companies to help identify if there are any regulations that might be removed or improved after the body of food law has been transferred to the UK. These discussions are ongoing, but it is likely to be a long term project and our focus remains on ensuring regulatory stability rather than seeking to scrap regulations at the point of Brexit.”

The final manifesto pledge, ‘domestic support’ acknowledges other considerable challenges for manufacturers, notably volatility in currency markets. In 2013, Aon’s Food and Drink Risk Survey found that commodity price volatility was the number one concern across the sector and it would be a fair assumption to expect this to have risen once again to the top of a manufacturer’s risk register.

Currency VolatilityDominic explains: “We have sought to work with government in its efforts to help bring stability to the currency markets. We’ve heard from the larger organisations that they have taken measures and precautions around currency and hedging, which broadly speaking will carry them through until the end of the year or in some cases as far as March or April 2017. For the smaller companies, this type of exposure is a greater concern and they may not have access to some of the risk management tools available to their larger counterparts.

Obviously there’s only so much we can do in relation to this issue but we do want to bring together as many organisations as we can who are affected by this because there is so much concern about it.”

3 Source: Food and Drink Federation – Food and

non-alc drink – Jan-June 2016: UK exported nearly

£1.5bn to Ire, UK imported over £1.8bn from Ire

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Meanwhile, domestic support issues also extend to funding and probably no greater finance issues concern the food supply chain in the UK more than the future of the Common Agricultural Policy and EU-funded innovation projects. “With such a huge amount of funding coming directly to our industry from the EU, our question for government is will we have a policy to replace the current framework in the long term?” he says.

No more distractionsWith such an overwhelming task ahead for both public and private sectors, the FDF is using Brexit as an opportunity to urge a rethink on two key ‘in the pipeline’ regulations which have been in the headlines recently. “We’re keen to press the government on its progress relating to regulations which threaten the stability of the market at a time of unprecedented change. Firstly, the apprenticeship levy; while we’re in support of it, we have some serious concerns about the timing of its introduction and the level of funding rates. We’d like the government to put a pause on it for further thought. The same applies to the soft drinks levy.”

Brexit; a line in the sand?So, with clarity from government still a way off, does the FDF advocate scenario planning as a sensible approach in the meantime? “We’re trying to make people aware of the potential scenarios facing them such as restrictions on who you can employ and the increased tariffs that come from being outside the EU Single Market.” says Dominic. “The focus on risk is very important, but as we carry this forward, in order to present a compelling argument to government, we should also be focusing on areas of opportunity.”

For further information on the FDF’s approach to Brexit contact Dominic Goudie:

Dominic [email protected]

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Modern Slavery Act – A testbed for traceability

Grant Foster Managing DirectorAon Global Risk Consulting

On 30 September, a first wave of businesses had to publish statements of their policies in relation to the Modern Slavery Act.

The obligation to publish an anti-slavery statement is mandatory, however the content of this statement is not, prompting some observers to label the Act ‘toothless’. Nevertheless, Grant Foster, Managing Director at Aon Global Risk Consulting says this should not dictate a company’s response. “There are few hard sanctions within the Act and it is unprescriptive to say the least.

“At its heart, the Modern Slavery Act represents a rallying call for any UK business over a certain size, particularly those with a complex supply chain, to show that they take this risk seriously,” he says.

“The government is asking for businesses to refocus their procurement efforts and not accept any products or services which may have been ‘adulterated’ by the influence of modern slavery or human trafficking anywhere along the supply chain.”Grant admits this may be a challenge for some manufacturers, but says that supply chain traceability audits are a sensible first step. “You need to look at where there is money and opportunity. Traceability audits focus on ‘following the money’ and identifying where the most money could be made by adulterating a product. Businesses with supply chains that stretch across the globe could find themselves exposed. According to the International Labour Organisation, countries in Asia/Pacific, Africa and South America are the most frequently associated with corrupt labour practices. This could mean anything from enforced servitude, to the use of state run prisons for the production of goods.”

“Of course, the food manufacturing industry buys large volumes of raw ingredients on the open market and frequently uses wholesale networks which make full transparency difficult. This will undoubtedly push the risk along the supply chain,” he adds.

New penalties on horizonMeanwhile, the lack of sanctions and penalties is likely to raise questions about the efficacy of the legislation,” continues Grant. “But there is clearly a reputational risk attached to not fulfilling a legal duty by publishing an anti-slavery statement. In addition, there is a new private members bill currently passing through the House of Lords, which proposes new sanctions such as prohibiting those found in breach from joining any public procurement exercise. Frankly it is not inconceivable that one day a criminal charge could be brought against a company and its directors for ‘knowingly associating with corrupt labour practices’.

On a more positive note, Grant says he expects fintech solutions to play an increasing role in the promotion of supply chain transparency.

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“Recent initiatives such as the Co-operative Food Group’s trial project with UK-based company Provenance are embryonic, but using the open access database technology ‘Blockchain’, these may help to bring traceability right into the consumer’s hands. With fewer intermediaries in the process, the supply chain may be able to build more trustworthy networks able to look at a product and trace its supply chain; eventually, this will help us make informed decisions.

Can you insure?With sanctions and penalties under the Modern Slavery Act a potentially moveable feast, the likelihood of insurance programmes responding will very much depend on the nature of a loss.

Lynn Richards-Cole, Client Development Director at Aon Risk Solutions says there may be circumstances where companies can call on their insurance. “It’s certainly worth discussing this issue with your broker. The consequences of less tangible risks such as damage to reputation are becoming insurable, with crisis management a useful part of product recall insurance now. In addition, there may be business interruption exposures to consider as a result of any breakdown in the supply chain caused by corrupt labour practices. It’s worth emphasizing that this is a board level issue and there may also be an impact on the joint and several liabilities of directors. Directors’ and Officers’ policies may respond if a breach of the act is alleged in the form of defence costs, but again this will need careful discussion with your advisors.

For further information on the Modern Slavery Act and supply chain transparency, contact Grant Foster:

Grant Foster+44 (0)20 7086 [email protected]

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Mark HancockStrategic Account Manager and Head of Service Excellence, Aon Global UK

Mark Hancock has 27 years industry experience, primarily working for major brokers in global client servicing. Mark currently has responsibilities for many aspects of major client servicing and new business development.

Meet the experts

David MolonyConsultantAon Global Risk Consulting

David Molony has worked at Aon for almost 6 years working across the consulting business and has expertise in risk financing and enterprise risk solutions. Having worked in three countries for Aon and with a range of multinational clients, David is committed to providing Aon’s clients with innovative and dynamic solutions to organisational risks.

Dominic GoudiePolicy Manager (Exports, Trade and Supply Chain) Food and Drink Federation

Dominic Goudie joined the Food and Drink Federation (FDF) in 2008 from the BBC and works as Policy Manager in FDF’s Competitiveness Team with responsibility for exports, trade and supply chain issues. He has led FDF’s policy response to the vote to leave the EU, producing FDF’s manifesto ‘A New UK-EU Relationship: Priorities for the Food and Drink Manufacturing Industry’, advising manufacturers and convening cross-industry roundtables on the future UK-EU relationship. These efforts have helped position FDF as the go-to food industry body to support Government’s future planning on Brexit negotiations.

Grant Foster Managing DirectorAon Global Risk Consulting

Grant Foster is the Managing Director of Aon Global Risk Consulting, a team of 80 risk practitioners based in the UK covering a range of risk management disciplines including Actuarial, Engineering, Claims, Risk Financing and Enterprise Risk Management. Combining direct experience of Corporate Assurance Systems, Organisational Change Management, Enterprise Risk Management and Project Risk Management (including risk assessments, process development and due diligence work), Grant is able to bring innovative approaches to the challenges of business management.

Grant is a chartered engineer, holds PhD in the field of distributed systems modelling and a BSc (First Class) in Cybernetics and Mathematics from the University of Reading.

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Risk. Reinsurance. Human Resources.

About AonAon plc (NYSE:AON) is a leading global provider of risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative risk and people solutions. For further information on our capabilities and to learn how we empower results for clients, please visit: http://aon.mediaroom.com/

The information contained herein and the statements expressed are of a general nature and are not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information and use sources we consider reliable, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

Aon UK Limited is authorised and regulated by the Financial Conduct Authority. Aon UK Limited Registered Office: The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, London, EC3V 4AN. Registered No. 210725. VAT Registration No. 480 8401 48. Some links on this website may redirect you to third party sites. Aon is not responsible for this content. Telephone calls are recorded and may be monitored. © 2016 Aon UK Limited. FP number: FPNAT.254