AUTOSKED™

Hardware Required

at the Dealership

and

The DMS Interface

WWW.AUTOSKED.COM

Review the eight videos on this web page and see autosked in action. You can actually ‘test drive’ autosked from this web site. There are instructions on how to ‘be a service advisor’ and use the screens used by the service advisor, or ‘be a customer’ and make an appointment at our demo service department using either the IVR phone system or the web.

ADIS LLC (480) 279-36513305 E Powell Court (503) 210-0326 (fax)Gilbert, AZ 85297 www.autosked.com

add the autosked serverat the dealership

DMS

Advisors

Autosked

At the dealership we add an Autosked application and phone server.

The Autosked server needs a LAN-side, static IP address

The dealership provides a login, for very limited and specific access and password, so Autosked can access the DMS server (ADP or Reynolds & Reynolds)

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

Interface #1 get files from the DMS

DMS

Advisors

Autosked

Early each morning Autosked logs into the DMS server and requests several custom dealerships reports:

Customers

Vehicles

Vehicle History

Campaigns

Op Codes

etc.

These report files are placed on the Autosked server,

Autosked builds/rebuilds it’s own data base

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

Advisors use a browserto access Autosked

DMS

Advisors

Autosked

Service Advisors, and others access Autosked via Internet Explorer or the Fire Fox web browser.

The Autosked application is written in ‘C’ for performance but communicates via HTTP and uses HTML, PHP and Java to support the client PC’S.

These client PC’S ‘see’ the Autosked application as a web server. (Autosked uses port 1818 instead of port 80, the standard web server port)

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

Advisor SchedulesKept on Autosked,

Not on the DMS Server

DMS

Advisors

Autosked

Each Service Advisor has a schedule for their team on the Autosked server.

Appointments are no longer kept on the DMS server

Each advisor has customized schedules reflecting the needs and abilities of the individual advisor and teams –something not available in any DMS

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

Interface #2Repair Order is sent

to the DMS

DMS

Advisors

Autosked

At ‘reception’, when the customer bring in the vehicle, the advisor uses the appointment screen to:

•Review the ‘repair order’

•Enter mileage and tag number

•Print the pre-RO form

•… clicks ‘Create & Print RO’

Autosked logs in to the DMS:

•receives the RO creation screen,

•fills it in electronically

and the DMS prints the repair order as it normally does.

The DMS handles the repair order from then on through completion, pricing, cashiering and into accounting.

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

IVRanalog today, IP tomorrow

DMS

Advisors

Autosked

4 internal, analog lines in a new hunt group; lead number is also a DID

Phone Switch

IVR used for making or cancelling an appointment…

Coming Q2 ’07

IVR will give status to customer…

• work in progress

• work done

• work done, $ due

• pay with CC

Coming Q3 ’07

I/P Interface to

5000-7000

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

WEB Appointmentsfrom the dealership’s web page

Autosked

1: Dealership web server

2: Autosked web server

1: The customer logs into dealership server, navigates to: ‘service’ then ‘make an appointment’ and is routed to the Autosked web server.

2: The customer makes an appointment in a process that is very similar to making an airline reservation. The confirmation is immediate. A confirmation email is also sent to the customer with cancellation link.

Port 1818

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

Autosked Support(option #1)

Autosked

Autosked Support Department

FIREWALL / ROUTER

PORTS FORWARDED:

20-21-22, & 1818 for web

RESTRICTED FROM ONLY AUTOSKED SUPPORT IP’S

The dealership must allow restricted access from Autosked support department…

DMS

AdvisorsAdvi

sorsAdvisors

Autosked Support(option #2)

Autosked

Autosked Support Department

DEALERSHIPS NORMAL FIREWALL/ROUTER

The dealership must allow restricted access from Autosked support department…

DMS

AdvisorsAdvi

sorsAdvisors

existing Internet connectionNEW AUTOSKED FIREWALL/ROUTER

RESTRICTED ACCESS FROM AUTOSKED SUPPORT DEPARTMENT FORWARD ONLY PORTS 20-21-22 (AND 1818 FROM THE WEB SERVER )

AUTOSKED SERVER CONNECTED VIA NEW DSL LINE TO AUTOSKED SERVER ON A SEPARATE SUB-NET

NEW DSL LINE