automotive refinisher september-october 2015

T H E V O I C E O F T H E I N D U S T R Y

September - October 2015

UTOMOTIVEAUTOMOTIVEAEdition 181

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WORLDSKILLS 2015

SIKKENS RELAUNCH

AFRICAN PANORAMA

NEW PRODUCTS

INTHISISSUEBODYSHOPGLOBALMARKETS

BODYSHOPGLOBAL

MARKETS

ALUMINIUMBOOTH

FOCUS

CYMOTTRADESHOWNAMIBIA

ALUMINIUMBOOTH

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PEUGEOT BORN AGAIN

INTHISISSUE

CYMOTTRADESHOWNAMIBIA

WORLDSKILLS 2015

SIKKENS RELAUNCH

AFRICAN PANORAMA

NEW PRODUCTS

PEUGEOT BORN AGAIN

AR COVER S-O_NOV/DEC COVER 05 2015/09/08 1:58 PM Page 1

We thank you for providing us with the opportunity to introduce ourdynamic service offerings and present to you a vision for simplicity,success and sustainability.

The CRA has evolved as an organisation with passion, understandingand the will to provide results to our esteemed members from the basisof being a voice to the auto body collision industry. We employconsultants and are associated with people suitably qualified in all aspectsof collision repair and related business management skills with highintegrity and willing to offer their support to ensuring the success of yourfacilities.

Our objectives are issues the proactive body shop owner does notreally have the time to concentrate on to ensure the optimisation of theirbusiness. The constant changes in the law, support in compliance withstatutory requirements, relationship mentoring with government andinsurers on selection criteria with regards to financial allowances onmark-up and labour rates as well as aiding consumer choice on serviceexpectation. Further hereto our aim is to provide technical support andtraining on advancements in collision repair techniques and newequipment investment advice.

To date the CRA has achieved significant change with benefits and areon the road to create market awareness which in the short term willemulate consumer appreciation not previously evident in our local market.Our mission will ensure via procedural compliance that our forum willenforce a code of conduct that covers consumer protection, work forcemotivation and job security and ultimately peace of mind to businessowners on secure, and beneficial return on investment. We have alsoconcluded annual inflationary labour rate increases with a major insurer

Enjoy the recognitionyou deserve.

T h e b e n c h m a r k o f q u a l i t yC a l l u s o n 0 8 6 1 7 2 6 2 7 2 o r V i s i t w w w . c r a s a . o r g . z a

including labour rate allowances above the rate which individualrepairers would normally be able to achieve independently and thusextended as a financial benefit to approved members. This will beprotracted via further meetings to almost all the other major insurersin the short term.

As with any Association annual membership fees are payable tocover administration costs and our membership is based on gradingstatus. Further hereto our membership is extended to equipment andservice related suppliers whom have a similar vision of business ethic.These include at present paint suppliers, a BEEE accreditation agency,an authorised health and safety compliance consultant, quoting andbusiness management software suppliers and high end workshopequipment suppliers. This will also result in better service, supportand preferential rates on association.

We provide an on-line E Procure business data profile of membersto support recognition for independent role players in every area ofactivity in the collision repair industry. The platform will provideassistance to work providers and consumers with accident damagedvehicles to make educated decisions in allowing the most professionalrepairer the opportunity of refurbishment within acceptable timeframes and in line with warranty reinstatement protocols.

In conclusion we trust you can see the benefit of belonging to ourAssociation and look forward to the synergy we can create by ourproviding valued service and more importantly ensuring yourenthusiasm and input is shared with other members at organisedevents of our approved panel.

JOIN THE CRA AND GET THE RECOGNITION YOU DESERVE!

COLLISION REPAIR ASSOCIATION 2_Layout 1 2015/05/15 11:49 AM Page 1

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Front Cover and Contents page - Peugeot Fractal Concept Car

CRA NEWSSurvey Results 5FESTOOL RANGEVermonts New Line 9SIKKENS RELAUNCHAllied Paints 11STANDOX60 Years of Service 16PORSCHETop Shop 20CYMOT NAMIBIAWindhoek Trade Show 26CONSOLIDATIONTrade Trends 36IBIS WORLDRepair Markets 48FUTURE TECHPeugeot Design by Andrew Marsh 52ALUMINIUM Repair Bays 72WORLDSKILLSBrazil 82

CRA NEWSSurvey Results 5FESTOOL RANGEVermonts New Line 9SIKKENS RELAUNCHAllied Paint Solutions 11STANDOX60 Years of Service 16PORSCHE LYNNWOODTop Shop 20CYMOT NAMIBIAWindhoek Trade Show 26CONSOLIDATIONTrade Trends 36IBIS WORLDRepair Markets 48FUTURE TECHby Andrew Marsh 52ALUMINIUM FOCUSBooths, Bays & More 72WORLDSKILLS 2015So Paulo, Brazil 82

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CONTENTS S-O 2015_Layout 1 2015/09/08 11:31 AM Page 1

Dear Ian, Claire and teamHeartiest congratulations on the

attainment of this special milestone!It is a great achievement and you can be

extremely proud of the progress you havemade over the past 30 years. Yourpublication consistently sets a very highstandard in terms of both content andpresentation. More importantly, yourreaders and advertisers think it is great, andtherefore continue to support you. Welldone!

May I wish you continued success forthe next 30 years!

Warm regards, Brand Pretorius

And From The United States ofAmerica

Dear IanJust finished reading Andrews in-depth

piece on the airbag story. I would like to add a couple things. Not

that he missed anything, but there is a sidestory happening over here thatcompliments his fine work.

Regards,Jay Dalton, Los Angeles, USA

TAKATA Air Bags... one more thing - adrama alongside this saga worth following.

The practice for the insurancecompanies in America is to use as many"recycled" parts as you can during a repair.After all why should they pay extra for anew boot lid when a used replacement is"as good as the one you had on your usedcar". So there is a roaring trade in recycledairbags.

Why buy new when a recycled un-deployed bag just pops in. Many timesscrapyards will buy vehicles counting onthose good airbags being resold usuallyfor hundreds of dollars. But this time there'sa problem.

Used Takata airbags are now worthless.Except the insurance companies still wantto buy them to finish the repair jobs. Thescrapyards still want to sell them to recoverthe profit they planned on. The car ownersare so blind to the issue that few ever knowthe problem.

The fact is that hundreds maybethousands (?) of used ammonium nitratepowered air bags are being re-installed intorepairs as we speak.

It's not illegal. It's not monitored. Imaginesurviving the first air bag deployment, andnow you have loaded another round in thechamber! And, your vehicle is being recalled,but there are not enough new air bags toget one into your car.

This is not a "what if" case. This ishappening right now in my family with a2013 Mustang. After a small crash we haveno idea of the origin of the replaced air bag.Did it come from a "humid climate"? Ihope not.

Honda was trying to do something. Theysent out guys to the scrapyards and startedbuying up used Honda air bags. They offered$29 a bag and the scrappers screamed thevalue was unfair. Many told Honda to goaway.

So, here is a car company trying to dothe right thing and not allow the used airbags to re-enter the market and get lostoutside of the normal recall system.

Remember that air bags are a Federallymandated safety feature that are illegal todisconnect. And illegal to remove. And theultimate "what if" scenario?

Rental car companies. There are no rulesin place that prevent rental car companiesfrom renting cars with open recalls... or onesthat have been repaired with used air bags...of unknown origin.

The disgrace continues.

Response from Andrew Marsh:I did not know this story was going on...

However... We have the same problem. People putting together used airbag sets

by getting un-deployed airbag modules fromwrecks. They don't know anything about thehistory that's lost the moment the SRSmodule is removed and not associated witha VIN. They don't know if the airbag shouldhave gone off but didn't (false deployment)or its fine. There is no supporting evidence.

Further. Because SRS has a fair bit ofempirical optimisation, modules and seatbeltpre-tensioners can be re-formulated duringa production run of a given model. Thosemodules are formulated for that model, andso are not often shared with other modelsfrom the same OEM.

So, a 2009 car may used subtly differentmodules compared to the identical modelfrom a year earlier or later only theoriginal build VIN will reveal this.

The used airbag 're-sellers' don't knowthis, and don't care.

Just like the US situation these on-linecompanies are doing a very immoral trade,but are difficult to shut down because thelaw does not define what's wrong about it.

The solution? Stop OEMs charginganywhere between 20 fold and 100 fold thedelivered build price from suppliers to theaftermarket a maximum of five times thebuild price should be enough.

If the aftermarket price is low enough,the on-line business re-selling junk will goaway.

Oh and OEMs would sell far morereplacement airbag and seat belt pre-tensioner modules.

Regards, Andrew Marsh, UK

PUBlISHING NEWS


lETTERS TO THE EDITOR

Telephone: +27 (0)11 949 4091

Facs imi le : +27 (0)11 252 6844

Emai l : au tore f@ia fr i ca .com

Webs ite: www.au tore f .co .za

Publ i sher : Ian Groat

Ed ito r : C la i re Mac fi e

Accounts : Val Groat

Design : Jay Groat

Ass ist ant : Nataschj a Fer re i ra

CT Cor respondent : Dave Fa l l

Technica l Ed itor : Andrew Mar sh

The views expressed inarticles in AutomotiveRefinisher are those of theauthors and shall not beconstrued to represent thoseof the Editor or the Publisher.Accordingly, AutomotiveRefinisher accepts noresponsibility for claims andstatements made byadvertisers and independentcolumnists. Further, theappearance of advertisementsherein does not necessarilyindicate the approval byAutomotive Refinisher for theproduct and/or serviceadvertised. Material may notbe reproduced in any formwithout the written consentof the Publisher. AutomotiveRefinisher is dedicated toservicing the businessinterests of the collision repairindustry.

A U S T R A L I A

U N I TED K I NG D O M

MEDIAPARTNER

IN ASSOCIATION WITH:

R E F I N I S H E R

AR SEPT-OCT 2015 NAT_NOV/DEC 2005 paganation 2015/09/08 11:38 AM Page 16


New legislature and protocolimplementation is redirecting thesuccess of business. Proactiveinvolvement is unfortunately the

premise of sustainability in the currenteconomic slump.

Success remains buoyant to those whoemploy change in line with demand and theculture of development and provision ofservice must be designed to meet the needsof the potential customer.

The introduction of the consumerprotection act and the treating of customersfairly, brings focus to the most importantaspect of change currently required.Complacency tends to be the order of theday and habits obtained are difficult to leavebehind when employing trends and changesin day-to-day business activity.

When dealing with customers isdisclosure in such a manner so as to leave nodoubt, to make sure clear and transparentinformation is given and ensure they be keptappropriately informed before, during andafter the time of contracting services.

Further no doubt must exist as to theexpectation post repair of service renderedand the expectation must be provided asyou have led your customer to expect.

Understanding is to under promise andover deliver. Common mistakes which arecreating the most common fault at present isthe provision of information using thecorrect word of meaning. As an examplebeing the phrase to be used is estimation ofdamage implying the provision ofquantification of damage which can easily beseen by eye on the unstripped damagerather than a quotation which impliesrepairing the damage at the value containedon the document provided to the customerat a given value.

Other common non-disclosedinformation provided is to ensure theunderstanding of repair time is subject to thesuccessful and completed delivery of sparesrequired to complete the repair. The man inthe street may not be aware of the fact thatyou do not stock the required componenteven though you are displaying the relevant

OEM approval badge in your reception.Another issue here relates to a specific partwhich may be on back order but does notnecessarily leave the vehicle in road usecondition of safety to vehicle or occupants;and can be delivered back to the ownerpending receipt of the part. This part shouldbe shown on the invoice at zero value toconfirm future delivery and be explainedthat a future cost will be attributable onfitment. This information is thus self-explanatory, transparent and leaves nodoubt in the hands of all parties concerned.

The examples of how customer service isapplied correctly within the framework ofthe new directives is not limited to scenariosprovided but should be applied as aprecursor to thinking beyond currentcomfort zones. The future precedents whichwill be set by the introduction of theombudsman will have a significant andalmost negative impact, should you not beable to provide proof of capability,accreditation and most importantlyqualification.

lOCAl UPDATE

A CHANGE IN THE WAY WE CONDUCT BUSINESS ETHICS

CRA NEWS

Real Research, an independent marketresearch consultancy recently conductedan anonymous survey on the motor bodyrepairer market requesting feedback on

the three major repair associations, namely CRA,SAASDA and SAMBRA. Justin Swanepoel from RealResearch had this to say: For the past 10 years,repairers have been asking which association will bethe best for their repair business? Real Research isnot affiliated to any of the repair associations so wedecided to conduct this independent survey to besttry to answer this age-old question.

The questionnaire took the form of a series ofeight association statements and requestedrepairers to agree or disagree on the statements ona scale of 1-5. The research methodology used wasa combination of telephone calls and a self-completion web survey and fieldwork ran frommid-June to mid-July. The sample of the survey was1100 repairers and a 30% (330) response rate wasachieved. The breakdown of the final sample wasSAMBRA 190, CRA 78 and SAASDA 62 responseseach.

The results are in and although extremely closein overall scoring, the CRA came out with the bestscore out of 3.17 out of five points, followed bySAASDA with 3.08 and SAMBRA with 2.73.Where the information gets very interesting, iswhen one looks at the individual statements andtheir scores. If one takes the time to look at the barchart of statements it is very clear where eachassociations strengths and weaknesses lie. Isincerely hope this information gets used by theassociations to address any issues that the surveypicked up and by the motor body repairers to makemore informed decisions, Swanepoel said.

KEY STATEMENTS CRA SAASDA SAMBRAAdds Value to my Business 3,6 3,8 3,3Communicates Frequencly with my Business 3,1 3,7 3,5Is Improving All The Time 3,5 3,6 2,9Offers Good Value for Money 3,2 3,0 2,9Looks After Me 3,2 3,5 3,0Negotiates with the Insurance Houses for Rates 3,0 2,2 2,4Has Good Relationship with the Manufacturers 3,3 2,0 2,2Visits me Frequently 2,3 2,8 1,6Overall Score 3,17 3,08 2,73

HOW DOES YOUR REPAIR ASSOCIATION COMPARE?

TRADE SURVEY


Telematics is set to become a significant disruptor to theSouth African motor insurance market over the nextdecade and it is very likely to impact pricing methods acrossthe industry.

The technological potential of telematics continues to increase atan astounding rate for OEMs that are able to quickly recognise howtelematics can vastly enhance their traditional product-based valuepropositions. Those that hope to adapt their business/organisationalmodels to deliver against these promises stand to gain competitiveadvantage relative to those that are slower to adapt, including thepotential to materially shift market share even in tired and otherwisemature segments.

For fleet operators, the ability to acquire and process vehicleinformation is crucial in order to make informed decisions. This notonly results in cost savings, optimised driver behaviour and effectiveroute planning but also allows dynamic, life-saving accidentmanagement.

This second annual conference is a follow up on the firstconference that took place in September 2014. Feedback receivedfrom delegates who attended the event last year suggested betterpartnership modes, enabling technologies as well as takes from other

key players in the industry, amongst others. As vehicle telematics systems become universal, progressive, in

step with their fleet management colleagues, will need to turn totelematics data.

This conference is set to provide an opportunity for OEMs to beable to meet the technological demands within their in-housesystems and processes.

It will also bring top presentations from experts in the field of:Current trends of telematics in South AfricaClosing the scheduling and execution loop for complete

flexibility and visibilityFuel managementDriver profilingHow fleet managers can leverage telematics to improve

operationsAlcoloc: application in commercial telematicsInsurance telematicsTelematics and the internet of things(data and analytics)Factors to consider before employing telematic solutionsMake sure you do not miss this opportuniy. Call Simon on +27 (0)11 325 2485.

INDUSTRY NEWS

SECOND ANNUALTELEMATICSCONFERENCE 2015

WHATS HOT?



You could be forgiven for feeling a bit uneasy about theRand value now, with ultra low exchange rates, plus agovernment that seems so busy with their point-of-orderparliamentary procedure that they havent the time or the

moral fortitude to deal with it. On a wider global front, Chinas currency devaluation signalled a

sort of end-game in the new money printing phenomena asquantitive easing saw equity markets left free to collapse under theweight of impossible expectations. Now time appears to be runningout from China to Brazil, and South Africa, as central bankers havelost control and all this as the global economy grinds to a halt.

In 2009 Chinas impetus as a global great saviour of the worldeconomy launched an unprecedented stimulus package that drovethe commodities industry to new heights, ostensibly to help resourcerich emerging markets like us to go forward. But with all the ponzischemers in place it now seems to have hit a brick wall with growthbelow 7% and an economy weaker than expected. The results, sayanalysts, is that of the 22 trackable commodities are now running atlower price levels than that of 15 years ago, as well as oil hovering atless than $50 a barrel, plus iron ore prices also falling at an alarmingrate from $140 a ton to around $56 per ton, where, incidentally,billions were raised to fund new mines and oil fields. These projectsare now mostly making losses, squeezing their junk bond issues to seethem watch on as bonds tumbled and panic grips capital markets.

All this leads the Bric countries of Brazil, Russia, China and SouthAfrica, to whom the West was supposed to pass the torch of worldgrowth, in varying states of economic disarray.

Set against this is the UK stock market which is riding through its77th month of aggressive bull-upmarket since March 2009, thelongest rising market since the great depression of 1929.

This disconnect with reality is mind boggling. I mean whenMicrosoft has more value than some European nations, the world hasgone nuts. This set against a mountain of debt from the US of some22,5 trillion Dollars including its invisible trading debt and Greecewith its unpayable 600 billion Euros now in place It really leaves thenext generation with a debt burden to repay which is totallyunrealistic and unsustainable. Just think for a minute about the SouthAfrican implications as the Rand falls as part of the fragile fivecountries of Turkey, Indonesia, Brazil and India who are all reelingfrom speculative currency rigging. We are all on a highway to financialhell.

The spectacle of international banks like Barclays, Goldman Sachs,RBS, HSBC, Paribas, Tokyo-Mitsubishi, RBC Capitol Markets, SocietyGeneral, Standard Chartered, Deutsche Bank, Credit Suisse and JPMorgan who have already paid over nine billion dollars in fines forscams in rigging world currency cross over rates is the biggest kick in

the rear ever for emerging economies. The money should bereturned to us and not paid to some nameless regulator for we arein the frontline with a 30% drop in the exchange rate to fund bothhyper inflation and more stagnation as the economy splutters to ahalt with all this fraud in motion.

Apart from that our politicians who dont seem to do much in theway of maths and who now spend more on blue light patrols tosafely usher them to their next vital meeting than they spend onprotecting our borders, seem to think things are going great? Butmaybe not for too long? For your body shop will become a front linespender in keeping up with double-digit inflation.

When viewed against profit margins from insurance repairs itlooks like the fight for business survival against all this currency ratefixing wars and fraud will be to try to sleep with one eye open interms of long term survival. Things are getting tougher on all fronts.

FRONTLINE EDITORIAL - by Ian Groat

IS THE DOOMSDAY CLOCKTICKING AS MARKETSCRASH?


This graph shows the sheer greed of banks and how they manipulate currencies

across the world. A record of approximately 9 billion Dollars has been paid in fines

for rigging the rates internationally for wrong doing. The black graph shows previous

fines paid in $billions and the red shows latest fines paid in $billions.

9 BILLION DOLLARS IN FINES FOR BANKS FOR

FRAUDULENT FOREX DEALINGS

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$5,7

$1.27

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Previous Fines $B

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WHATS NEW?

AR SEPT-OCT 2015 NAT_NOV/DEC 2005 paganation 2015/09/09 12:32 PM Page 22

FESTOOL NEW A4 AD S-O 2015_Layout 1 2015/09/04 11:20 AM Page 1

Pushing a business to optimise body shop production hasbecome a major path forwards in the chase for ever-increasing production output and the demand for improvedprofitability. There is the need for constant training and

introduction of reliable step-by-step machine and working tooltechnology to get the right consumables used for the correct ratio ofproduction output for long term success. Dust free applications areone of these options for collision repair and come in many shapesand sizes.

Festool, from Germany, are one company who have concentratedon day-to-day workflow. They have focused on the basics of how toachieve better throughput with your current number of professionalsemployed in the body shop. By working in a flawless manner, the riskof reworks is eliminated and doing work twice and suffering theconsequential loss can be eliminated by achieving perfect surfacequality.

The Festool offer starts with a full three-year warranty on all theirproducts. The Rotex range of power-tools is designed to be threetools in one having a very high rate of stock removal for coarsesanding. Its adjustable for use in dry ultra fine sanding and polishingas well. All the Festool body shop automotive system tools comewith dust extraction capability to either mobile or fixed work centredesigns.

The super range for spot repair come with different orbital sizesfor coarse sanding or fine surface preparation using their own Granatpremium abrasive which is claimed to be 30% faster and also clogsless by some 20%. This all adds up to an extended time in use whenused with the Fusion-Tec sanding back-up pads that have a patentedmulti-jet stream where dust is quickly transported from the surface.

A large range of mobile health friendly work stations are in theFestool line-up and they are able to filter out hazardous aluminium,polyester and various other toxic materials. These electric systems

are very helpful for body shops who have reached their compressedair ceiling. In the range are compressed air models for flexibility inproduction needs. These too remove flammable dust.

When it comes to exhaust turbines and ring mains extractionFestool have an extensive offering of up to 14 simultaneous sandervacuum station packages that optimise electrical consumption with asaving of some 80% in daily use. The system regulates energyconsumption to a minimum with dynamic control technology.

The gloss accelerator aims to achieve a two-step work process todeliver abrasive and polishing compounds to avoid errors in a systemthat eliminates swirl making.

For more information on the extensive Festool body shop rangeof surface finishing technology, call Vermont Sales on+27 (0)11 314 7711. www. festool-powertools. co. za & https://www.festool-powertools. co. za/Microsite/Pages/AUTOMOTIVE. aspx

BUSINESS UPDATE

FESTOOL OFFER BODY SHOP OPTIMISATION TOOLS


WHATS HOT?


Tel: 011 454 8128

Fax: 086 459 8211

Email: [email protected]

Autoclear Range

S i k kens p r oud ly p r esen t s

star r ing

Visit us on www.sikkensvr.com

This clearcoat is

the perfect solution for

all types of jobs

SIKKENS A4 AD S-O 2015 WEB VERSION_Layout 1 2015/09/08 2:20 PM Page 1

You can expect a majordevelopment in car refinish supplywith the September launch of theSikkens brand coming from allied

paint Solutions, company director FabioVitale said.

the new venture will launch in 2015 inthe Gauteng and Western Cape marketsto re-position akzoNobel, the worldsleading refinish paint maker, in South africa.

Sikkens, as a paint brand, pioneeredpaint mixing systems and a host of servicesthat were previously unobtainable. theirtechnology has always been right at thefront leading edge of the market.

Company director, anthony Kairuz, hasbeen busy establishing the team which willspearhead the re-introduction of theservices and selling of the Sikkens productrange from the new companyheadquarters in Mastiff Road, LinbroBusiness park in Johannesburg.

New cycle time reductionformulas

With international sales of the Sikkensbrand running at strong levels, the basketof new innovative car refinish paints will fitin well with local collision repair centres,says Vitale. the range will centre aroundthree key areas of importance in the Southafrican market namely; quality, productionand cost effectiveness.

Colour Build plus and autosurfacerrapid, remain the fastest wet-on-wetbasecoat clear coat systems on the market

backed-up by a new range of primersurface preparation products.

along with this autowave MM2delivers a complete waterborne answer tocolour matching and control on all repairs.Sikkens has always had amazing clear coatquality and autoclear LV has developedinto the most versatile and fastest dryingclear coat available, say Sikkens.

along with autoclear plus there aremany options for the spray painter to fitthe overall system to his or her exactneeds in faster throughput in productionfor their own body shop.

Sustainable body shopsolutions

the raft of add-on value services willalso be rolled out to the South africanmarket in the form of businessconsultation services, networkmanagement systems and express Repairtechnique advise. We now have access tothe complete customer back-up serviceswhich are proving successful on a globalbasis.

the company is also the refinish systemof choice for McLaren Formula One racecars. Sikkens was chosen because of thequality of the finished product andapplication in an environment where onlyperfection will do.

Fabio Vitale went on to say, We knowthat Sikkens will be capable of offeringefficient processes for colour matchingwhich is a key area of importance for spray

painters who are busy everyday workingwith problem formulas and colour retrievalhassles.

Sikkens offer automatchik 3 vision, aspectrophotometer for fast and veryaccurate colour measurements. Mixit proalso offer the latest updated colourformulations and paint managementsystems.

Other colour tools like Colour-Scalepro offer visualisations of colour formula.all this plus the Mixit On-line and IMatchColour make up a total concept of 24/7access to formulas on-line.

With the launch of local brandoperations, the Sikkens footprint will see arapid expansion of expertise and productavailability throughout South africa. thegroup have already entered into a specialprefered supplier arrangement with theCollison Repair association of Sa (CRa).

Heinz piskay is the regional directorSVu vehicle refinishes automotive &aerospace coatings for akzoNobel and heis upbeat about the new operation in thelocal market. We have waited for a whileto get the right local distribution partnerand in allied paint Solutions we areconfident that Sikkens will be a majorplayer in the South african market place ina short while.

You can get more information on groupactivities and objectives by calling alliedpaint Solutions on +27 (0)11 454 8128 or082 336 6577.

LOCAL update

allied paint solutions go national withakzonobel and the sikkens bRand


WHATS HOT?

Seen at the opening of the Allied Paint Solutions headquarters in Linbro Park are, from left to right; Imran Qutab from AkzoNobel, Fabio Vitale, Rory Kilroe and AnthonyKairuz of Allied Paint Solutions and Heinz Piskay from AkzoNobel.


The Clear Coats of DeBeer Refinishare the crown on your work. Theseexcellent products will give your cara glossy look. All DeBeer Refinish

Clear Coats are based on the most modernhydroxyacrylate resins.

This gives a high quality varnish in termsof durability, chemical resistance and UVprotection. This productline consists of bothVOC-compliant and non VOC-compliantclear coats.

The application of the clear coat,depending on object size and temperature,can be tuned by mixing the clear coat withthe right DeBeer Refinish hardener.

About DeBeerDeBeer Refinish offers a compact,

complete and high-quality range of carrefinishes in over 100 countries. The mixingcolour systems are used across the globe bycar refinish companies that opt for colourreliability, ease of application and optimaloperating returns. The programme alsocomprises products such as cleaning agents,primers, fillers, surfacers, hardeners, andthinners that allow users to make their idealchoice. Recently, the Mysterious Coloursseries was launched. This is a range of fiveconcentrated toners that give particularOEM colours the desired effect.

Part of ValsparDe Beer Refinish is part

of Valspar, a globalproducer of coatings foruse in various industrial andconsumer markets.DeBeer Refinish systemsare marketed by ValsparAutomotive. The divisionfocuses specifically on carrefinishes for cars,commercial vehicles andlight industrial applications.In addition to thesesystems, ValsparAutomotive providesnumerous services,including training andtechnical advice. Valsparstrives to minimise theenvironmental impact ofthe manufacturingprocesses of ourautomotive refinishes.

For more informationabout De Beer productsemail them [email protected] orcall them on+27 (0)78 782 9618.

lOCAl UPDATE

DE BEER REfInIShCLEAR COATS

12R E F I N I S H E R

UTOMOTIVEAAUTOMOTIVE

pROdUCT pROFIlE

Established over 12 years ago, by John van Niekerk, JohnsAuto Paints has been busy expanding in the West Rand andan additional branch in the CBD of Roodepoort has alsobeen added.

John says the company is in a good space for meeting theircustomer needs. They offer multiple lines of refinish car paints withthe De Beer coatings system their top of the line. The company havea value priced selection too so that all the segments are covered forwhatever they may need in their body shops.

Nick van Niekerk, his brother, has recently joined the operationand has a great deal of customer experience. Right now the VanNiekerk brothers are busy expanding their spray gun range on offerfrom Anest Iwata who have a great range of spray guns andspecialised health and safety.

The company specialise in large industrial end users for truck andbus markets. The Air Gunsa spray gun range price and overall qualityis hard to beat and similarly the Pininfarina LS400 top line spray gunrange meets the needs of a collision repairers demands. For ourbusiness their current product line-up is the best, say the team fromJohns Auto Paints.

jOhnS AUTO PAInTS,GOInG wITh ThE fLOw

WHATS HOT?

The sales team from Johns Auto Paints have been busy spreading the wordabout the LS400 Anest Iwata spray gun range.

AR S-O 2015 CLAIRE_NOV/DEC 2005 paganation 2015/09/08 11:42 AM Page 18

Tel:(011) 952 1552 email: [email protected] AUTOMOTIVE & INDUSTRIAL COATINGS (PTY) LTD

SPARLAC A4 AD S-O 2015_Layout 1 2015/09/04 11:19 AM Page 1

Polarstar SR is the first in a series ofnew high technology microproducts produced by Mirka. It is ahigh precision sanding material

developed mainly for use on spot repairs,such as at car plants in the finessing andhospital area of the paint shop.

Using Mirkas innovative Defined MonoLayer production technology has resulted

in an even surface finish that enables quickpolishing with excellent results. Thismanufacturing process is also energyefficient and has a low carbon footprint.

The discs can be used for both machine-and hand sanding operations and areprimarily designed for wet sanding modewhere the abrasives strong bondingensures a long working lifespan.

Mirka s finessing solutionPolarstar SR is the perfect finessing

material for the correction of small paintingdefects and the removal of dust particles intopcoats and clearcoats. The discs are usedin wet applications, by machine or by hand.

Available from Bulldog Abrasivescontact them on +27(0)11 786 5991 [email protected].

ABRASIvE NEWS

POLARSTAR SRMIRkAS InnOVATIVE fInESSInG DISC



pROdUCT pROFIlE

Use Mirka Damper to apply the right amount ofsanding liquid.

Polarstar SR Discs (Roses)

Sand the defect for 2-5 seconds with PolarstarSR% using the Mirka ROS150NV machine.

Wipe the sanded area prior to polishing.

POLISHING

SANDING

Apply one drop of Polarshine compound to thesanded surface.

Polish the sanded surface for 5-10 sec with suitable Mirka77mm foam pad using Mirka ROP2-312NV machine.

Wipe off the polishing residue.


MIRKA AD S-O 2015_Layout 1 2015/09/04 11:32 AM Page 1


Standox, a company with a rich heritage that is pepperedwith remarkable milestones, many first to marketachievements, and a ranking that puts it among the worldsleading producers of vehicle refinishing products, this year

celebrates 60 years of quality and innovation. The unprecendeted success of the brand could not have been

predicted and today this premium refinish paint system is used bythousands of refinishers in over 80 countries. The brand storyfound its beginnings in wppertal, Germany, when a 22-year-oldemployee of Herberts paint manufacturers presented his idea fora new refinish range at a distributor conference.

Having only completed his apprenticeship two years prior, theyoung Gerhard Rieger met some resistance. But it was the post-war years and there had been a surge in demand for automotivepaints and the head of the company bought into the dream, andso it was that standox was born in 1955.

with a finger on the pulse of the industry, standox doesntfollow but leads, anticipating body shop needs. As a result, duringthe intervening decades since the brands inception, standox hasrepeatedly helped shape the industry with innovative products andpioneering technologies.

new standards were set by standox when in 1968 the brandlaunched the metallic two coat system, blending-in processes andthe One Visit Application system. Our standohyd Plus andstandoblue basecoat systems are regarded as state-of-the-art bymany body shops. But our innovations are not limited totechnology. Our reputation as a premium brand has its roots in ourcomprehensive service offering, which includes our first-classtraining programme and professional consulting on many aspectsof body shop management.

Proud of its innovations and an impressive legacy, standox willstand by its promise to develop further innovations over the yearsand decades to come. Visit the standox anniversary website for

more interesting history behind the brand: www. standox. com/60 Historical Standox Snippets Herberts the paint manufacturer to launch standox

supplied the paint for the famous Graf Zeppelin airship, and for theDo-X, the largest seaplane ever built.

In the 1970s, standox offered its partners training andqualification at the standox Information Centres in Germany.Today it runs over 60 qualification centres around the globe.

In the 1980s standox launched in Great Britain becoming aglobal brand. It established itself in eastern europe in the 1900s. Italso launched the first waterborne preparation materials.

In 1995 a waterborne paint plant was brought online withcomputer controlled production processes that set new standardsin the industry.

The legendary Tripoli silver Arrow classic was restored withstandohyd in the 1900s, a clear demonstration of trust in standox.

In 1995 standox launched its exclusive Line of fascinatingcolours, silverstone Blue glittered like snow crystals in the sun.some of the limited-edition colours changed depending on wherethe light source was due to special pigments in the paint.

A marketing and training centre was built in 1998 inwppertal by standox, which is also home to one of the largestrefinish paint production sites in the world.

In 2003 the brand underwent a new packaging designconversion.

The standoflash UV system was launched in 2007. In 2009 a new online colour formulations system, with colour

display, was launched. A new ultra-modern waterborne paint plant is currently under

construction next to the existing production line, a clearcommitment to the wuppertal production site.

Kansai Plascon (Pty) Ltd. 2015

INDUSTRY news

standox celebrates 60 years of QUalIty and InnoVatIon

BRAND PROFILE

Olaf Adamek, Standox brand manager EMEA isseen here proudly displaying the Standox products.


STANDOX AD S-O 2015_Layout 1 2015/09/04 11:44 AM Page 1


Henkel Adhesive Technologies is the leading solutionprovider for adhesives, sealants and functional coatingsworldwide. More than just the name behind trustedbrands like TeROsOn and LOCTITe, Henkel partners

with customers to ensure high-quality results. situated in Paarl, western Cape, JF Auto Repairs is a major

structural body shop that has experienced this service and support,as well as TeROsOn and LOCTITes targeted action first-hand.TeROsOn is perfect for bonding, sealing, coating and reinforcing inautomotive body and mechanical repairs, while LOCTITe providesengineered, high-performance sealants and adhesives.

with a small compliment of staff, volumes of work from insuranceare not JF Auto Repairs priority, although it does receive a fair share.The majority of damaged vehicles come from its own towing service,which can be spotted in the Boland area at any time of the day ornight. The business also includes a very successful mechanical repairshop. All types of repairs are welcome from suspensionreplacements and blown headgaskets to general engine services andeverything in between.

John Francke, owner of JF Auto Repairs mentions that customerrelationships lie at the heart of his business. This means handlingrepairs efficiently and in the most stress-free way and products likeTeROsOn and LOCTITe play an essential part in achieving this goal.

The relationship with Henkel has been a fruitful one. Just ask AbeBenjamin, panelbeater. He regularly asks Dejean DJ nicholson, aHenkel expert: whats new from Teroson? Abe has become quitean advocate of this brand, especially when the TeROsOn 9320sealer, sprayed with one of the various available nozzles, gave himexactly the desired spray pattern inside the wheel well of a Toyota.

Technical support from Henkel is always on hand. we recentlyhad a side smash on a Fiat. DJ arrived with a cartridge of eP 5055Panelbond to help us fit and glue on a new side panel. It was greathaving him here, showing us how its done. The product is so simpleto use; it really makes my job easier!

On the paint rectification side, the new TeROsOn Polish range

has made a big difference in delivering the desired gloss, yet stillkeeping material usage minimal. It doesnt matter if its one panel ora complete polish, when using TeROsOn wX 157 Heavy Cut HPthe shine comes up in no time! says Ashley Rhode, workshopmanager.

In the mechanical department, the team has been using LOCTITefor more than a decade. Ashley May, head mechanic says: we arestrong believers in LOCTITe 5699 Grey silicone. we dontcompromise on the quality of our repairs and therefore, use only thebest. since our introduction to LOCTITe Multispray and TeROsOnBrake & Clutch Cleaner, we finish our repairs even quicker withoutbeing pressured for time. we always have a spare can in the stores!

Recently building renovations were completed to increase thepanel shops workspace by 60% and further plans are in process totarget OeM approvals. with structure, floor space, staff, clienteleand products like TeROsOnand LOCTITe, as well as dedicatedsupport from Henkel, the company behind these brands, JF AutoRepairs is just going from strength to strength.

PRODUCT news

HENKEL, TRUSTED PARTNER IN REPAIR AND MAINTENANCE

WHATS HOT?

John Francke, owner of JP AutoRepairs and Ashley Rhode (standing),workshop manager. They are situatedin Paarl in the Western Cape.

Head mechanic, Ashley Maysays they are strongbelievers in using Loctite.


For more information, please contact Craig Bowles on 079 504 4563 or Tel: +27 (0)11 617 2689

www.loctite.co.za, www.henkel-mea.com

Henkel SA (Pty) LtdPrivate Bag X083, Wadeville, 1422

HENKEL AD N-D 2014_Layout 1 2015/07/13 12:38 PM Page 1



TOP SHOP, LYNNWOOD, PRETORIA

This state-of-the-art new Porsche repair centre is the resultof an intensive 24-month long project on design andbuild-up for the all-new sales and service centre inLynwood Pretoria. The Porsche team say it is part of a

company objective to get a bigger footprint in South Africas majorbusiness centres. The shop has only been in operation for twomonths and consequently is in the ramp-up phase ofcommissioning.

The design was recently the subject of a Porsche Germanyinspection for work quality output and overall presentation of anybody shop in the world. It won top place and thats easy tounderstand when you look at the routing and shop layout.

With ample outside parking the 180 000 square metreworkshop has all the specified equipment that the Porsche brandrequires. Not least of these is the placement of two SAIMA ThesisSpray Cabins that are built to optimise waterborne refinishsystems. These have innovative Endo-Thermic panels and requireburner, heat exchangers or extraction smoke racks and operatewith electrical power for a fraction of the cost of diesel power. Infact the expense on their installation will be amortised in just eightmonths for what it would have cost them using diesel heating asan alternative.

The refinish system of choice is PPG and is housed in a uniquemixing room that features special north light colour matchingcapabilities. The booths were installed, says Heinz Brgger of theMarouns Group, with a pair of low level Jollift lifts to enablevehicles in the spray booths to be lifted to an easy working heightfor lower body parts being resprayed. This, plus a 20 000 lux lightlevel and a specified level of 33 000 cubic metres of air exchangeper hour, sees almost no overspray being seen during repair.

Body shop tools include the latest inverter welder and a Celettebench with a full sets of jigs that Porsche recommend for accuraterepair. When it comes to the preparation area a unique six-lanearea was designed where a special baffled floor extraction packageis coupled to a large Hammach 8000 Dust Free Vacuum system.This also eliminates any primer overspray.

Dust and dry flatting contamination in the workshop area arein good shape in order to get the new repair centre up to itsenvisaged 200 per month completed repair jobs, says MarceCabula, the body shop manager in Lynwood.

Because the production plan has been so well conceived andimplemented, this futuristic facility looks bound to become a bigsuccess and profit earner for the Porsche Group going forwards.

PORSCHE

BODY SHOP

PORSCHE

BODY SHOP The Porsche management team are pleased at theexcellent quality levels being seen in the new group.

With floor mounted two post lifts in the shop, lifting bodies is under control.Porsche had a 24-month planto achieve production in thenew, no expense spared facility.

AR S-O 2015 CLAIRE_NOV/DEC 2005 paganation 2015/09/09 4:10 PM Page 11



Story and pics by Ian Groat

A colour matching centre is found betweenthe two spray cabins from SAIMA withsuperb lighting to get the job done easily.

The special electrical fired endothermic panels cure the paint harder than normal The SAIMA booth is able to achievethis with electrical power. Automatic heat up and bake cycles are to seen on the waterborne Thesis booth from SAIMA.

Panelbeating equipment levelsare among the best in the world.

The spacious production hall design came as ajoint effort between the trade supplier MarounsGroup and Porsche team in Lynnwood.

A unique, baffled, six laneunderfloor dry flattingarea eliminates processdust and overspray.

AR S-O 2015 CLAIRE_NOV/DEC 2005 paganation 2015/09/09 4:10 PM Page 12

STARCOLOR SYSTEM is a colourmixing system from KAROCLE,which is an auto refinish brand ofSAMHWA PAINT in Korea.

This system offers great value for moneyfor the body shop through cost savings. Youuse very little paint which helps inconsumption levels and it has excellentconcealing abilities. There is a short processtime and less painters are needed on his jobas the product is easy to work with and fastdrying thus affecting your bottom linepositively.

The STARCOLOR SYSTEM is dividedinto two sections: STARBASE andSTARCOAT. STARBASE is a 1K basecoatproduct that comes in various colours inpearl, metallic and solid options. It is adurable paint that is a good concealer.

STARCOAT is a 2k urethane topcoat. It

produces excellent wet look finishes. Onlytop quality pigments and formulas are to befound in the KAROCLE car refinishes.

STARCOAT is a binder separated paintmaterial. The full range includes six differenttypes of binders which are capable ofadjusting gloss finished gloss levels andthrough drying times.

The STARCOLOR SYSTEM alsoprovides a full range of colour tools whichinclude formulas, and colour swatches forfast and easy colour identification to speedup the repair process in the paint shopmaking it a convenient choice for fast andaccurate colour matching. The colourswatches currently available have 4000actual refinish sprayouts, for basecoats andsolid colours. There are a further 20 colourswatches for STARSHINE, their specialeffect finish range. This is boosted by the

availability of Korean archives for majormanufacturers such as Hyundai, KIA, SSANGYONG, GM KOREA, Renault Samsung tointernational; Japanese, European, etc. Thisall adds up to a rapid identification of colourfor any end user.

There is also a wall chart colour guidewhich clearly shows which tinters will affectany colour either lighter or darker, as tintingis being undertaken. There is also a fan deckbook provided.

Thirdly, there is an online service forcolour identification on www.karocle.com.Here the customer can get more productinformation, as well as an e-catalogue. Youcan search around 40 000 colour formulason this site. For those who may have poorinternet connectivity the company also offera CD option with all of the information ontheir range and formulas.

REFINISH NEWS

ThE STARCOLOR SySTEM fROM kAROCLE



pROdUCT pROFIlE

Mike, from Auto Korea in Edenvale, sole importers of the Karocle brand, is seen herewith some of the colour spray out swatches for quick and easy colour matching.


KAROCLE AD S-O 2015_Layout 1 2015/09/04 11:22 AM Page 1

SILVER FALCON DPS S-O 2015_Layout 1 2015/09/07 11:48 AM Page 1

SILVER FALCON DPS S-O 2015_Layout 1 2015/09/07 11:49 AM Page 2



replenishment process of management to keep stocks on hand at alltimes. This is a necessity when working in a country with bigdistances to overcome between their distribution points to someclients. Just to give you an idea of distance, some clients travelled upto 1800 kilometres in a round trip just to come to the CYMOTTrade Show.

The division Colour Perfect is the youngest division in theCYMOT Group and was launched at the start of 2008. ColourPerfect specialises in supplying everything required by the modernpanel shop and is backed-up by the PPG range of coatingtechnologies. CYMOT Colour Perfect was the first supplier to launchthe latest generation waterborne technology in Namibia.

Under Colour Perfect CYMOT solely distributes PPG Industriesproducts, namely the state-of-the-art Envirobase HP range, as well asthe PPG and MaxMeyer brands. When you choose PPG you benefitfrom 75 years of experience in developing automotive coatings.Regardless of the application, you can expect PPG to meet orexceed the most demanding requirements for gloss, durability, easeof use and compliance with European legislation."

PPG also has one of the most advanced waterborne paint

CYMOT Namibia held their bi-annual customer trade showat the Windhoek National Showgrounds. It featured alarger than ever attendance from their customer base andan all-time record of close to 150 specialist exhibitors who

were on hand to show the very latest in product developmentsacross the huge range of Colour Perfect body shop ranges. TheMidas Motor Spares, Greensport Camping and Leisure, Tooltechworkshop Tools and Equipment plus Namsafe Personal ProtectiveEquipment were all on show too.

Its quite amazing to see how just one company with 11 nationaloutlets can hustle all that it takes to put on a quality trade expo andmanage to bring it together so well.

The company CEO, Axel Theissen, was upbeat about this yearscompany collective effort. We have been trying, he says, since theCYMOT founding way back in 1948, to deliver a full range of qualityproducts across the entire range of each division that we specialisein. CYMOT also operate in Angola as well as the South Africanmarkets.

CYMOT now boast a state-of-the-art national hub centrewarehouse in Windhoek, which operates a sophisticated

CYMOT shOw, wINDhOEK, NAMIBIA

Tennec o R i de Con t ro l a r e a l l a bou tsuspension and carry out big business w i thCYMOTs Motor Div is ion across Namibia .

1

This years bi-annual CYMOT Trade show broke all records for exhibitors at the enlarged showground venuesituated in Windhoek. Some visitors travelled from the depths of Angola to see all the new trends in collision repair.

CYMOTSHOW

WINDHOEK

The Envirobase team were voted the Best Supplier from PPGfor the Colour Perfect supply division at the gala dinner.

CYMOTSHOW

WINDHOEK




systems in the world, now being used by most vehicle manufacturersin their factories, who also recommend PPG for aftermarket refinish.Envirobase HP provides excellent colour matching, is easy to use,easy to blend and requires no additives. Envirobase HP has highcapacity toners reducing product use, application time, increasingproduction throughput and has excellent aluminum control. It alsomakes use of non stir technology, making the use of mixing benchesredundant.

PPG is also approved by most major motor manufacturersglobally. PPG is the sole distributor for Ferrari and Lamborghini andtwo thirds of all vehicles manufactured today use PPG technology.

A full line-up of DeVilbiss Spray and Breathing equipment and 3Mbody shop products is backed-up by specialist body fillers, polishesand a host of other specialised products that we consume in thecollision repair process. A one-stop-shop for CYMOTs collisionrepair customers.

By operating a family approach to all players who deal withCYMOT, their constant attempts for success has been wellrewarded. On the first evening of the event, CYMOT held awelcome braai for all their business delegates and staff involved. At

the show all food and entertainment was supplied by the companyand a huge gala dinner with the Supplier of the Year Awardsrounded off all formalities.

This years Supplier of the Year Awards went to Colour Perfectbrand PPG and Midas Automotive Hella South Africa. The awardsevening presentation at the Gondwana shebeen evening, shows thatthe German cultured Namibians really know how to push the boatout on the hospitality stakes.

Its all quite unique to see a business doing so well and having avery high level of staff committed to success in their huge range ofover 25 000 product lines on offer.

CYMOT have developed to be right on top of their multifacetedmarketing operation seemingly like none of their other competitors.Thats what keeps the group is so far ahead in the national body shopbusiness. Unlike any other motor, camping outdoor or body repair,distributor, the CYMOT operation is a unique family type of businessventure.

Its just such a breath of fresh air compared to the normal kill orbe killed type of business atmosphere we endure in many parts ofthe trading operation in South Africa.

Tony Carling showed thelatest DeVilbiss GTi Progunswhich deliver cost savingsalong with Pro Air andDeVilbiss Clean products.

Story and pics By Ian Groat

Midas Automotive Hella South Africa are doing great things in the CYMOT branches and were also votedSupplier of the Year. The team are seen here with CYMOT CEO Axel Theissen, standing on the left.

Mike Speck fromEvercoat productsshowed the versatile SlickSand Body Filler withHayden, the new kid onthe block at EPT Systems.




CYMOT shOw, wINDhOEK, NAMIBIA

3Ms AnthonyNel (left) showed

new Health andSafety productsand the Purpleabrasive lines.

Shaun Heath was on handto show the S3 polish rangefrom Scholl in Germany.

The CYMOT divisions of Colour Perfect body shop, Midas Motor Spares, Greensport Camping and Leisure, Tooltechworkshop Tools and Equipment plus Namsafe Personal Protective Equipment were well represented at the Expo.

Mat Pro o ff er a fu l l range of MIG brazerswi th exce l lent p r ice and perfo rmance .




1110

98

Axel Theissen, CEO of CYMOT,welcomed all the exhibitorsto the trade night. It wasCYMOT at their best with agreat party atmosphere.

With over 150 tradeexhibitors the CYMOTshow was enormous.

Big in Europe, Holtsoffer up to 4000 carcolour matchingaerosols for accurateminor touch-ups.

The CYMOT expo seesat tendees dr iv ing way over1800 k i lomet res to at tendthe occasion.

Integrated Marketing hadtheir Wheel DiagnosticsAlignment centre on view. Itcomes at a value price.

The Spanjaard team ofNelson Costa (left) andGraham Cor t were onhand to show their onesolution Easy Care range.

Glue Devil products also cover afull range of sealers in siliconefor many different substrates.




DRIVeN FIAT 500X

Not so long ago we tested the Fiat 500L. Its slightlysmaller but more stylish sibling the Fiat 500X, landed onSouth African shores. Heir to the Fiat 500 of 1957, it isnow a bit bigger and a lot smarter than its distant

brother. The 500 X- has come a long way considering its acrossover model and is built off the the same platform as theChrysler Renegade and competes within the compact SUVsegment.

Built in the updated SATA plant in Melfi (Potenza) and sold inmore than 100 countries worldwide, the new Fiat 500X will beavailable in three different versions 500X Pop Star, 500X Crossand 500X Cross Plus. It is equipped with two efficient petrolengines 1.4l MultiAir or 1.6l E-TorQ, three types of transmission 5-speed manual, 6-speed manual or twin-clutch 6-speedautomatic and with front-wheel drive and the unique TractionPlus variants. This means there will be a complete 4x4 version andfront wheel drive Traction Plus (limited slip differential) to completethe X range.

The feel of the 500X drive thanks to rear MacPhersonsuspension and smooth fast gear changes comes across as a robustpackage. For the size of engine derivatives on offer and its SUV typesize I was quite impressed with the performance. It definitely exudesX-factor looks thanks to the large oval headlight eyes and ratheraggressive firm footed stance. The 500X comes equipped with a"Drive Mood Selector", which tightens up or smooths out engine,brakes, steering and transmission, depending on the driving stylemost appropriate to your situation or road surface conditions.Auto is for the best in terms of comfort, consumption, Sport for adrive that favors performance, and All Weather maximises

traction on low friction surfaces such as wet roads. Tractionimproves grip on rough and slippery terrain but is only available onCross and Cross Plus..

Standard on the entire range is some important content, such assix airbags, front headlights with daytime running light function andfog lights with self-adaptive cornering function. In addition to thesophisticated ESC (Electronic Stability Control) depending on theversion, is the advanced Lane Assist (lane departure warningsystem) and Blind Spot Assist (lane change assistance system to getaround blind spots). Devices are available as standard or on request.On request, it is also possible to equip your 500X with the newParkView rear camera for reversing.

The Fiat 500X comes equipped with the sophisticatedUconnect systems with 5" or 6.5" touchscreens. Additionally, theUconnect Radio nav 5 device offers TomTom 2.5D navigationwhile the 6.5" Uconnect Radio nav features satellite navigation with3D maps, progressive route guidance and One Shot VoiceDestination Entry to enter addresses with voice commands.

Using the colour touchscreen, the system lets you access all themain functions from the radio through to all the main multimediasources (media player, iPod, iPhone, smartphone) which can beconnected via USB port or Aux-in socket or Bluetooth audiostreaming. This can all be managed directly using the steering wheelcontrols in order that the driver doesnt need to look away fromthe road or take their hands off the wheel.

You can get your hands on this compact outside, but welcominginside drive, starting from R344 900. not at all a bad price whenyou consider how much bang you getting for your buck with whatthe 500X has to offer.

AR S-O 2015 JAY_NOV/DEC 2005 paganation 2015/09/08 11:14 AM Page 3

For more information

call +27 (0)11 454 8105

or visit www.ppgrefinish.com

PPG S-O AD 2015_Layout 1 2015/09/04 11:34 AM Page 1

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CELETTE_Layout 1 2015/09/08 2:41 PM Page 2

Insurance programmes that encourageless and safer driving are growing inpopularity across the country. Thecollision repair industry seems

unaffected so far, but industry leaders arecarefully monitoring the trend. Saving cashand the environment are top priorities formany consumers these days. In response,insurance companies in recent years haverolled out programmes offering cheaperpremiums for less time behind the wheel.

Pay-as-you-drive (PAYD) insuranceprogrammes, which base premiums onmileage, driving habits or both, are availablefrom numerous insurance companies inmore than half the country, and theyregaining momentum. The shift couldeventually result in lower carbon emissions,reduced oil consumption, less congestionand, because of the potentially lower cost,more insured drivers. It could also meanfewer accidents which might produce lesswork for collision repairers.

A Brookings Institution report from 2008estimated that the US could save at least$34 billion annually if all motorists used aPAYD plan. The report attributes theaccident reduction to an eight percent dropin driving. US motorists currently drive threetrillion miles per year.

Merle Scheiber, director of insurance inSouth Dakota, one of 35 states that allowssome form of PAYD programme, suspects a

key factor driving insurance companies tothe plans is the potential for reduced claims.

Insurance companies are always lookingfor ways to reduce claim frequency,Scheiber says. They are there to pay claims,but they dont want to pay claims. Still, evenif the plans become the standard, Scheiberdoesnt see a significant impact on thecollision industry. Thats been the case so far,but the Automotive Service Association(ASA) is monitoring the trend for any effectit might have on repairers, says ASAspokeswoman Angie Wilson.

Its something theyre keeping their eyeson, but it hasnt escalated to an agenda item,she says. Most PAYD programmes requirecustomers to install a wireless device thatplugs into their vehicles onboard computerthrough a diagnostic port. That devicemonitors mileage and driving habits and canbe removed easily by a repairer withoutaffecting the data.

The only thing collision shops wouldneed to know about the device is that if theyneed to use the port the device is pluggedinto to do diagnostic work, they can simplyremove the device to do the diagnostics andthen plug the device back in when theyredone, says Brittany Senary, a spokeswomanfor Progressive. Progressive was one of theearliest companies to offer this system. ItsSnapshot programme tracks the number ofmiles driven, time of day they were driven

and the frequency of sudden stops. Peoplewho drive less, go out at safer times of dayand make fewer sudden stops could get adiscount.

More than 100 000 Progressivecustomers across 29 states have signed upfor the programme, Senary says. Thats oneout of every four Progressive customers. Shesays the programme doesnt change howProgressive works with or reimbursesrepairers.

Other major insurance companies,including State Farm and GMAC, offer someform of PAYD programme. An independentcompany in Texas called MileMeter InsuranceCo. became the first in the nation to offerpay-by-the-mile insurance back in 2004.Unlike other programmes, MileMeterrequires customers to send photos ofodometer readings rather than install atracking device.

Michael Barry, a spokesman for theInsurance Information Institute, says anotherissue potentially holding PAYD programmesback is privacy. Motorists need to be willingto let insurance companies essentially get inthe car with them when a tracking device isinvolved.

But, as the need for green in the formof cash and environmental conservation grows, the practice is becoming moreaccepted.

INDUSTRY UPDATE

THE PAY-AS-YOU-DRIVE INSURANCESHIFT IN THE USA


WHATS HOT?

Safer drivers enjoy lower insurance costs but always read the small print on just what the cover yields.

Supercure Spraybooth Rail System

Procure Mobile Infra-Red

Hotbox Colour MatchingDryer With Timer

Tel: 011 425 4062Franz: 082 463 6284Email: [email protected] Madeley Street, Rynfield, Benoni

story by Jake Weyer


VERMONT A4 AD S-O 2015_Layout 1 2015/09/04 11:45 AM Page 1

When Mark Hall decided to exit the collision repairindustry last spring after 29 years in the business, hecontacted two large companies to see if theyd beinterested in taking over his two Illinois-based Carstar

shops. Today, those shops operate under the Sterling Autobody andCollision Revision umbrellas. Hall had interest from independentshop owners, but chose to go with the big guys for one simplereason: financial security.

If I were doing a cash sale I wouldnt care who I sold to, butbecause of the size of the operations its difficult to get financing, hesays. In both cases I was going to be involved in the real estate, andI wanted buyers that I trusted to make enough money to pay me forthe real estate. And the people I trust to do that are big multishopoperators (MSOs).

Hall had reason to be wary: five years earlier, hed sold one ofthose shops to an individual who ended up, in Halls words, in overhis head. The new operator couldnt pay the rent, so Hall ended upsoliciting other potential operators.

I know there are lots of great independent collision repairshops, he says, but I also know the power of large operators in theindustry. Indeed, some large operators appear to be getting evenbigger these days: During the past few years some of the collisionrepair industrys biggest operators have been growing in part byacquiring other shops.

ABRA Auto Body & Glass, one of the largest collision repaircompanies with 98 locations, says on its website that plans foraccelerated national growth over the next several years includeacquiring existing facilities and building new locations. CollisionRevision Inc., which operates 27 locations in three states, has grownsolely though acquisition since 2007. So whats driving the trend? Atough economy and pressures to be efficient both seem to befactors.

For collision repair shops with the capital to expand, the currenteconomic conditions allow for the reasonable purchase ofindependent facilities, says Denise Caspersen, Collision divisionmanager of ASA. Brandon Thomas, vice president, acquisitions andsystem improvements for Collision Revision, agrees. Their previousretirement strategy is no longer as viable for independent shopowners. They may be underwater on their mortgage, or seeing sucha decline in sales that its reduced their profit. Consolidation givesthem an exit strategy.

Bickett Erick, CEO of Fix Auto USA, which owns and licencesshops, witnessed the consolidation trend crash and burn in the mid-1990s. Now, hes watching it come back again, driven, he says, bypressure on insurance companies to cut costs and be as efficient aspossible. That trickles down to the suppliers and the body shops,Erick says.

Insurance companies are looking to lower the expense of gettingcars repaired and administrating the claims. They would rather dealwith one point of contact that can service 100 body shops. Thesingle-location, well-run operation is more expensive for insurancecompanies to do business with.

For large companies, of course, the revival of the consolidationtrend is a boon. Consolidation gives us an opportunity to growinorganically during a time that normally would not be veryconducive to growth, says Thomas, who expects the consolidationtrend to continue.

It makes more sense to acquire rather than to put a brand newfacility into a market that already has eight or 10 shops. And on theshop-owner side, youve got an aging demographic of shop ownerswho are working longer hours for less money. If theres a way tomake an exit, theyre more apt to listen.

INDUSTRY NEWS

USA TRENDS ININDUSTRYCONSOLIDATION

WHATS HOT?

story by Erika Rasmusson Janes

There are staggering projections in terms of trade consolidation trends andespecially the fact that 60% of all collision-damaged vehicles will be carried outby four major companies in America.


Telephone: +27(0)79 206-7881 / Fax: +27(0)11 452-8372

Tyrone: +27(0)82 856-1200 Aki: +27(0)84 889-7014 / Email: [email protected]

Website: www.phoenixchange.co.za

PHOENIX EXCHANGE AD M-A 2013_Invoice TOYOTA 16-8-05 2015/07/16 1:31 PM Page 1

The Paint Pro Renovate and Refine system was launchedback in 2012. It was a two-stage system that could beused by both experienced machine polishers and even bythe complete novice.

Since its launch the company has received feedback that whilstthe products did achieve an excellent deep gloss finish and werevery safe to use, customers felt it would benefit from being quickerand slightly more abrasive. The marketplace is evolving and speedis key.

Initially Autoglym believed such a product would become thethird product in the range that would be offered as an alternativeto Renovate and would still be followed by Refine. However, theAutoglym R&D team have over the three-year developmentperiod been able to develop a new product that not only worksquicker than Paint Pro Renovate but one that achieves a finishsuperior to Paint Pro Refine.

Autoglyms all-new Rapid Renovator is a genuine one stepcompound for all colours and paint types, the complete machinepolishing solution. It has been developed to quickly removeflattening marks from freshly cured paint and to remove paintworkdefects, swirl marks, water marks and surface scratches in old fullycured paintwork, leaving an outstanding gloss finish.

It is capable of removing the same defects as Paint ProRenovate and Refine, but performs quicker with one compoundrather than two stages. All of the testing in the UK and abroad hasshown that new Rapid Renovator outperforms Paint Pro Renovateand Paint Pro Refine. Consequently the Paint Pro system will bediscontinued and replaced by Rapid Renovator.

Not only is Rapid Renovator a quicker genuine one-stopproduct for the industry, taking half the time, it is also moreefficient. On average you require less than half as much compoundto achieve the same finish, with Paint Pro Renovate and Refine testsshow on average that to rectify half a bonnet a total of 27.11 gramsof compound is required (21. 45 grams of Renovate and 5.71grams of Refine). In comparison when using Rapid Renovator only11. 44 grams of compound is required.

Rapid Renovator will launch in the UK any day soon andprogressively to the rest of the world giving distributors time todemonstrate the benefits of Autoglyms all new Rapid Renovator.

Contact Martin on +27 (0)11 908 5446 for more information.

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YATU NEW AD M-J 2013_Layout 1 2013/07/15 12:50 PM Page 1

R E F I N I S H E RUTOMOTIVEAAUTOMOTIVE

Despite the economy being a bit shaky at the moment themotor industry still keeps its head above water. It hasbeen like a train throughout the years. Perhaps not quitegoing at full speed at the moment, but it is still going.

From a consumer point of view this is the time to buy a car ortrade in. You have more than 2000 cars to choose from. To keep upthe numbers many worthwhile deals are available.

So far the market this year has been down 2%. Some insiders saythat a lot of cars declared as sales are in fact being registered withouta retail sale being concluded.

The Isuzu KB bakkie is still one of the most reliable vehicles on ourroads. Down in the Eastern Cape Ryno Jonker has just completed720 000km in his KB250 bakkie he bought 11 years ago. This is a1995 model that has only really had normal servicing and oil changing.It travels between 1000 and 1300 km per week. He has also gotanother two Isuzu bakkies with 550 000 and 430 000 km on theclock.

Cayenne Motorcycles out at Kyalami have just completed a Hondamonth long festival with amazing prices being given on theirmotorcycles. In fact some models were sold out. August was Apriliamonth which are superbly finished performance motorcycles fromItaly. 300+ motorcycles have been the norm sold by Cayenne overthe last few months.

Never mind the Jaguar Simola Hill Climb which is one of THEevents on the South African Motorsport Calendar. Jaguar and the F-Type which is South Africas most popular sports car out-selling two-seater competitors from Germany, Italy and Japan. Now they havelaunched a new F-Type R coupe all-wheel drive.

Nearly 600 F-Types have been sold since the launch in 2013 up tothe end of June 2015. One hundred alone were sold in the first sixmonths of this year. The F-Type has been given many titles, includingCar of the Year, Coup of the Year, Convertible of the Year,

Best Performance Car and Dream Car. You can choose between asupercharged V6 and V8 engine. Currently the South African LandSpeed Record for production cars is held by the F-Type at 294.68km/h

KIA has been making its mark on the South African vehiclemarketplace since 1998. Their latest Peter Schryer-designed vehicle isthe new KIA Grand Sedona, 7, 8 or 11-seater MPV. Carrying thisnumber of people is all done in total luxury with individual estate-likeseats for the front four passengers. It goes up against the VWCaravelle and the new luxurious V-Class Mercedes-Benz. Its oneadvantage is its price which starts at R500 000.

Bridgestone, the worlds biggest tyre and rubber manufacturer, arewarning people to use the correct speed rating of tyre on theirvehicles. The National speed limit is 120 km/h but many cars arecapable of 250 km/h or more.

Sometimes, says the GM for Field Engineering and TechnicalServices, Hiroshi Nakamishi, motorists fit tyres for a lower speedrating to save money which is false economy and could compromisesafety. A car with a maximum speed of 190 km/h needs a T ratedtyre (its on the sidewall). A Q rating is for continuous speed of 160km/h.

The fifth Standard Bank Peoples Wheels Survey is under way. Itallows the public at large to vote for their favourite cars in variouscategories, with the possibility of winning R25 000.

There are 22 categories spanning budget cars, city run-abouts,bakkies, luxurious, SUVs, rugged, 4x4s, and exotic sports cars etc.Sponsored by Standard Bank the announcement of the winners willbe on 14th November at the Sandton Convention Centre.

To ensure drivers dont have to drive themselves home afterdrinking during a night-out, the AA has announced the launch of theirlatest service called Designated Driver.

Motor vehicle crashes claim the lives of more than 14 000 peopleevery year and as many as 150 000 injured. A lot of these accidents,maybe more than half, are caused by alcohol consumption.

With poor transport facilities, drivers may be tempted to drivehome after drinking, even if they know they shouldnt and if caught,get heavy penalties. So the AA has employed drivers with a cleandriving licence and older than 25. There are male and female drivers;the latter to give added peace of mind for women users. All youneed is to book the service 45 minutes before you need a lift home.Drinking and driving is just not worth the risk. For details visit www.aadesignateddriver. co. za

Some traffic regulations for this country spouted by CabinetMinisters have not been thought through. The latest is the DeputyPresident saying If you dont pay your e-tolls you wont be able toget your licence for your vehicle when its due. This is just not so asthe law has not been promulgated and cannot be enforced beforethis is done. The rules say it will be published in the GovernmentGazette. Where do you get a Government Gazette and who everreads it, anyway?

The AA stands by its earlier comments that ring fencing the fuellevy is still the best funding model for e-tolls as the cost of collectionis a fraction of what they are trying to impose now.

South African female competitors were invited to the selectioncamp for a fully sponsored drive in the next years Sea Lion Cross-Country Rally in Qatar. It is an initiative from the Qatar Motor andMotorcycle Federation with the FIA Women in MotorsportCommission. There are a few South African lady competitors whocertainly could shine in this type of event.

There is a chance of having a world championship Moto-X GrandPrix on 20th March 2016. Guliano Verolini has secured a date beforethe United States had a chance for a World Championship event

DID YOU HEAR? by Roger McCleery

40

South African rally championship teams drove on the ragged edgein the Volkswagen Rally down in PE and around the LongmoreForest. They demonstrated just what talent we have in the country.


43

The compact Korek HD floor frame features adouble layer ground frame for robustperformance and easy set-up. The flexibletower assemblies are highly mobile. It offersextended cab tower pulls with traction pulls of20 tons per basic tower.

The towers are simple to fix as they operateon rollers and are fixed to the HD Korekframe by four wedges with three main standson offer. This is coupled to 30 ton compositionhydraulic sets. The options for a perfectchassis cab and frame straightening job areendless as well as painless.

As far as speed of output and profitability areconcerned, the HD Korek offers majorprofitability at a reasonable entry level cost. Itis ideal for both CV repairers and large fleetoperators as an investment in Truck repair.

which could see 40+ riders who are at the top of their game in theworld, campaigning in this country. We last had a Moto-X GrandPrix years ago and it is time we got back on the world stage.

Cape youngster, David Perel, has made his mark in the EuropeanLamborghini Gallardo Super Trophy Series. Phoned on a Tuesday inJuly, he was told to get over to the Belgium Spa GP Circuit to racein this competitive series against other similar cars on the followingSunday. He had never seen the GP circuit before but after tworaces he scored two wins and had the two quickest laps.

The first 29 Hungarian Grands Prix provided a long, boringafternoon with a procession of drivers unable to pass. 2015changed all that and put on a show thats been one of the best fora couple of years. Lots of action and passing. A point almostunnoticed is the McLaren Honda team of Alonso and Buttoncoming home in fifth and ninth position.

Sad to record the deaths of three great people who had a greatpassion for motorsport. The first was Peter de Klerk who died at80 years old. He was a humble, genuine bloke with a natural talent.He became one of the fastest Porsche drivers at Le Mans who wasable to sort out any handling or performance problems. His earlydays were in Alfa Romeo cars in South Africa. Overseas GP F1drivers were shattered by the speed of the man.

The next shock was the passing of Clive Rice, who besides beingone great South African cricket captain, loved his motorsport andwas successful. A car enthusiast, he actually had an AC Cobra madeby Tony Martin in Durban. He was motor racing at Zwartkops notlong before he died.

Dave McLeod was another shock. After a bout of pneumoniahe suffered a heart attack. One of Kyalamis great commentators onthe original circuit, he was secretary of the South AfricanCommentators Association. All will be genuinely missed. Ourcondolences to their families.

South African ladies made motorsport history during an all-girlkarting podium, thought to be a world first, made internationalracing history at a Northern Regions Karting Championshipmeeting. The Rotax Senior Max Class saw Fabienne Lanz, IvanaTinich and Shannon Jackson come home 1-2-3.

South African rally championship teams drove on the raggededge in the Volkswagen Rally down in PE and around the LongmoreForest. They demonstrated just what talent we have in the country.The rains came down in buckets, which didnt slow the top runnerslike Leeroy Poulter (Elvene Coetzee), Mark Cronje (RobinHoughton) or Giniel de Villiers (Carolyn Swan). They were goingfull tilt in blinding rain and mist right on the edge of big drop-offs.A 42 km stage through the Longmore Forest which happened tobe the last one as the final two stages were flooded out, was wonby Leeroy Poulter by .7 of a second from Cronje.

Be warned. Organised crime syndicates are targeting luxurycars. Its not just the small cars in the Volkswagen range or Toyotasthese days; they are looking at everything. Some of the victimshave been people who have filed complaints directly withdealerships. A gangster pretending to work for the dealership tellsyou that he will come and fetch your car and take it in for repairfor you. When your car doesnt come back or you phone to findout where it is, it is more than likely the crime syndicate in Gautenghas been active yet again.

Midas Group, a market leader in the replacement automotiveparts industry, has changed its name to Africa AutomotiveAftermarket Solutions (AAAS). It willcommonly be referred to asAftermarket Solutions. The Imperial Holdings Limited-owned entityunveiled its new name and brand identity at the inauguration todayof its combined head office and state-of-the-art distribution centrein Linbro Park, Johannesburg.

The name change comes as a result of the companysphenomenal growth over the last sixty years, with greater claritysought around the relationship that exists between the Midas retailfranchise store brand and various other subsidiaries within thegroup.

R E F I N I S H E RUTOMOTIVEAAUTOMOTIVE

Listen to Roger McCleery

every Tuesday on Radio

Today (1485 AM) at17h30

for everything about SA

motoring.

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INTERNATIONAl NEWS

The annual IBIS Global Summit took place in Greece at theHilton Athens. It was the first time to be held in Greece andthis years theme: Evolution through collaboration ranthrough every session and was evident in the networking as

global leaders in collision repair caught up and forged newconnections. The Hilton Athens was a brand new environment forthe IBIS delegates, attracting both international representatives andlocal delegates to a city steeped in history, but a future clouded inuncertainty

The Greek OpportunityHoning in on the domestic market, AkzoNobels sales manager

VR premium for Greece, Italy, Balkans and Turkey, Yannis Ioanniadisclaimed there is opportunity within the Greek sector.

Facing continued economic and political difficulties, Yannishighlighted how vehicle sales had declined, reaching an all-time low in2013. Yannis explained how between 2008-2012 car sales droppedan average of 35% per year which meant a great downsizing of manybusinesses. He also highlighted how since 2013 the fleet sector hasshown signs of growth, an area he described as now very importantfor the automotive industry.

Yannis suggested that even though sales effectively disappearedup until 2012/13, we expect this to grow once again and feel theeconomy can grow really fast again, if the situation stabilises, whichmeans we can go back to our position we held until 2007.

Yannis explained how during the same period insurers, whichhave a heavy reliance on motor premiums, have been under greatpressure to reduce costs with premiums reducing by 13%, yet claimsremaining static. Yannis continued: This caused a really big squeezeon the profitability of insurers and as a consequence we have seen abig drop in the number of insurers in Greece, from 41 in 2009 to 31in 2013.

Despite a new entrant to the insurance market in 2014 and earlyindications of a stages recovery, the decline in the Greek economyhas resulted in insurers placing mounting pressure on the supplychain with a reduction in original equipment manufacturer (OE)parts sales, an increase in the use of non-OE parts and reducedlabour rates. OEMs are doing whatever they possibly can to retainparts

automotive refinisher september-october 2015

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