automating government with quickbase

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Automating Government With Quickbase Chris Willey Interim CTO District of Columbia Government

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Automating Government With Quickbase. Chris Willey Interim CTO District of Columbia Government. Quickbase. The Need. Lots of small to mid-size business problems Time to market Little or no budget Normal solution: unmet needs. The Solution. Manageable by business user Cloud-based - PowerPoint PPT Presentation

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Page 1: Automating Government With Quickbase

Automating GovernmentWith Quickbase

Chris WilleyInterim CTO

District of Columbia Government

Page 3: Automating Government With Quickbase

The Need

• Lots of small to mid-size business problems

• Time to market• Little or no budget• Normal solution: unmet needs

Page 4: Automating Government With Quickbase

The Solution

• Manageable by business user• Cloud-based• Secure• Cheap• Not just for “throwaway apps”

Page 5: Automating Government With Quickbase

Quick StatsIn About 18 Months:

• 3,200 active users• 12+ agencies• 225 database applications• 2.3GB of data• 39GB of file attachments

………all for about $250,000

Page 6: Automating Government With Quickbase

Quick Stats 2

• $8M+ in savings overall• Majority of apps built by same

developer• One example:

1 day, $0 vs. 30 days, $70k

Page 7: Automating Government With Quickbase

Rethinking The SDLC

• Sub-100% solution viability• Implementation simplicity rules• Hyper-agile

Page 8: Automating Government With Quickbase

Standard Process

• Gather requirements up front working with business users• Technical resources develop code• Technical resources test code with input from business users• Deploy to production, final signoff from business users• Maintenance/bug-fix cycle once application is operational

Page 9: Automating Government With Quickbase

Problems• Formal development process

o Requires strong business need to justify effort and cost

o Simple applications may not be worth implementing

o Long Cycle Time

• Input from Business Process mainly at inception, changes could require restarting process

Page 10: Automating Government With Quickbase

Co-Development Process

• Initial training by OCTO consultants to help determine if this approach is appropriate and best delivery platform

• Business users take primary responsibility of developing application• Application is immediately put to work and enhanced as needed• OCTO provides technical development of more complex features as

well as guidance and additional training

Page 11: Automating Government With Quickbase

Co-Dev Advantages• Business Process drives development

o Focus is on what is needed to get work done not on technical details

o Business users feel empowered & engagedo Less waiting on technical resource availability

• No need for formal deploymento Application is immediately usefulo Additional features can be added quickly and

as needed

Page 12: Automating Government With Quickbase

What is it used for?• Project/task management • Executive dashboards• Workflow tracking and reporting• Case management• Trouble ticket systems• Employee evaluations• Lots more……..

Page 17: Automating Government With Quickbase

DCPS: The Problem

• Large volume of court cases• Consent decree requirements• High visibility and cost of failure

Page 18: Automating Government With Quickbase

DCPS: The Solution

• Quickbase case management tool

Page 19: Automating Government With Quickbase

DCPS: The Result

• Up and running in 2 weeks• Multi-dimensional view• Maintained by non-technical analyst• More secure & more collaborative