autokrew - crm [for automotive dealerships]

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CRM Solution

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Page 1: AutoKrew - CRM [For Automotive Dealerships]

CRM Solution

Page 2: AutoKrew - CRM [For Automotive Dealerships]

AutoKrew is a next generation automotive IT solutions provider, engaged in

advanced data engineering, business processes optimization and digital

transformation. We empower our business partners to tackle the current market

challenges, choosing the right digital technology portfolio, and aligning these

with the core competencies and the chosen strategies of the organization. In a

nutshell - "We empower your data!, We empower you!"

HR Solution CRM Solution Sales Solution

Pre Owned Cars

Solution Procurement

Solution Mutual Fund

Solution

About us

www.autokrew.com

Page 3: AutoKrew - CRM [For Automotive Dealerships]

Calling funnel – Pending and In progress calls

Data Allocation – Auto & Manual

Follow Ups Monitoring

Agent performance Analysis– Target VS Actual

Campaign Tracker

www.autokrew.com

Solution Overview

Page 4: AutoKrew - CRM [For Automotive Dealerships]

COMPLETE CRM SOLUTION AT YOUR FINGER TIPS!

Process Monitoring

Manage Agents

Data Management

Follow Up

Reports

Settings

Evolve the complete CRM workflow with our AutoKrew CRM SOLUTION.

The primary purpose of CRM software is to streamline all major areas of customer interactions. This can include managing contacts, booking appointments, monitoring a

marketing campaign, handling customer service, and numerous other tasks

Find many more such features in CRM SOLUTION.

www.autokrew.com

Page 5: AutoKrew - CRM [For Automotive Dealerships]

An intuitive dashboard and an easy-to-use interface

LIVE Dashboard

www.autokrew.com

Page 6: AutoKrew - CRM [For Automotive Dealerships]

An intuitive dashboard and an easy-to-use interface

• Dashboard that gives quick view of today’s statistics .

• Calling funnel – Pending and In progress calls.

• Data Bank prediction is given to see the number of days in which the data will exhaust based on the data allocation.

• Customer Analysis that shows IN PROCESS and DND customers.

LIVE Dashboard

www.autokrew.com

Page 7: AutoKrew - CRM [For Automotive Dealerships]

Create Process button

Process Management

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Process Management

Page 8: AutoKrew - CRM [For Automotive Dealerships]

Process Management

• Efficient process management to manage wide range of processes.

• Design excel feature to create standardized excel formats individually for all processes.

• Provisions to hide the display of data from all CRE’s to maintain security.

• Efficient Process Scheduling.

Process Management

www.autokrew.com

Page 9: AutoKrew - CRM [For Automotive Dealerships]

Select import data type

Process Drop Down

Data Management

www.autokrew.com

Import Data in easy excel files

Page 10: AutoKrew - CRM [For Automotive Dealerships]

Import Data in easy excel files

• Adding huge amount of customer data is quite tedious, so to get rid of that we offer simple data import options.

• Choose from the different data heads which data you wish to import in the system.

• Simplified and user friendly data import steps: Download sample file -> Make changes in the format as required -> Import file.

Data Management

www.autokrew.com

Page 11: AutoKrew - CRM [For Automotive Dealerships]

Manage DND Customer

Sorting Filter

Customer Data management

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Streamline Requests & Approval

Structured Customer Data Management

Page 12: AutoKrew - CRM [For Automotive Dealerships]

Structured Customer Data Management

• Well organized customer data that falls in Single or Multiple processes.

• Access to unique and repeat customer data list.

• Provisions to mark the special customer.

• Manage DND customers separately.

• Simple and intuitive approach to keep customer information organized and retrievable.

Customer Data management

www.autokrew.com

Page 13: AutoKrew - CRM [For Automotive Dealerships]

Manage agents

www.autokrew.com

View Profile of Agents

Centralized Agent Data

Page 14: AutoKrew - CRM [For Automotive Dealerships]

• Centralized data of all the agents.

• Ease from managing all the agents data in separate files that increases the overhead.

• Add new Agents straight away from the system.

• Provides Target VS Budget reports of individual agents.

Centralized Agent Data

Manage agents

www.autokrew.com

Page 15: AutoKrew - CRM [For Automotive Dealerships]

Call status with count

Follow up Monitoring

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Track and Monitor Follow Ups

Page 16: AutoKrew - CRM [For Automotive Dealerships]

Track and Monitor Follow Ups

• Monitoring of Follow Ups is greatly simplified with an easy to use interface.

• Track the Follow Up of individual agents and evaluate their performance.

• Different Follow Up status are displayed with count to offer a quick view of data.

• Feature to send emails to customer from here itself.

• Access to call logs process wise, service history, etc.

Follow up Monitoring

www.autokrew.com

Page 17: AutoKrew - CRM [For Automotive Dealerships]

Update Follow up

www.autokrew.com

Streamline Requests & Approval

Update follow up status

Simplified Follow Up Updating

Page 18: AutoKrew - CRM [For Automotive Dealerships]

Simplified Follow Up Updating

• Update the Follow Up status and relevant information easily in simple steps.

• Evaluation of lost and converted calls.

• Customers' information, notes from previous calls and other information appears on the screen, which makes for a more effective and helpful call experience.

• The CRM can inspect the lead cycle and drive it efficiently.

Update Follow up

www.autokrew.com

Page 19: AutoKrew - CRM [For Automotive Dealerships]

Select Company

Select attributes for templates

Select Process

Customize email template

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Build Standard Email Templates

Page 20: AutoKrew - CRM [For Automotive Dealerships]

Build Standard Email Templates

• Manage multiple Email Templates for different instances and use them where and when required.

• Choose attributes from the different options available.

• Add as many number of email templates you require and manage them according to the processes.

• This will ease the efforts of writing and editing emails every single time for new customers and thus save great amount of time.

Customize email template

www.autokrew.com

Page 21: AutoKrew - CRM [For Automotive Dealerships]

Discover the power of AutoKrew

CRM Management today!